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    Pollo Tropical

    2.2 (91 reviews)
    Open 10:30 am - 12:00 AM (Next day)

    Order Pollo Tropical Takeout or Delivery

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    POLLO TROPICAL ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Good for kids

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    the front of a restaurant at night
    David A.

    I ate here for dinner last year and was sick the next 24 hours. Unfortunately I was working on a live show, so that was a major inconvenience.

    It's supposed to be the grilled churrasco steak. It looks like someone else's food they threw away!
    Javier D.

    Ordered delivery to a hotel nearby the restaurant. 1.Food was "Refrigerator" cold 2. No utencilutensils!? 3. Food looked poisonous 4. No bread with order This is the worst experience at a pollo tropical. Thursday night not much business going on. No excuse. I couldn't eat rice and beans without utensils. Ridiculous. Food was cold and looked very bad. My steak dinner looked like someone else's food that was thrown away. Not even one sauce was put in our order of two entrees. Horrible and pathetic.

    a desk with a file cabinet
    Doreen V.

    I have been to pollo tropical in south Florida and when it was in port Orange Florida. It was always very good clean place. The location in port orange closed and moved to Daytona We were up in Daytona so we thought we would try the Pollo Tropical up there. And tour surprise it was not good. The restaurant itself for being a fairly new one was extremely dirty water all over napkins all over tables not cleaned. Food was not up to par. I put in a complaint About this location I have yet to receive an email. I would not recommend this to anyone customer service was poor. The screens were not working on a menu I ordered something they said they no longer had very dissatisfied will never go back again.

    This is the area you put your order in
    Rachel E.

    I always like to try to give places an opportunity to rectify themselves or to maybe I just had my own opinion the first time so I thought I'd come back to Pollo tropical, and yeah, no it's just not good food. I think the chicken that I got and it was about 12 o'clock in the afternoon, I think it was from the night before because it had that kind of kind of already Cooked look to it kind of dried out at the ends. So needless to say, I gave it a chance the first time and it was bad, and I gave it a second chance and that's all it's getting from me. The other thing is, they don't clean off the tables. The floors are kind of dirty. It's just not up to par. So when I got my mail, it was like a chicken breast right and in a dried out chicken wing and it had a neck bone hanging on it and so Iasked him to take it off. He grabs it with the prong takes it over to a to the wood block and chops off the neck. Then put it back on my plate.

    nicholas f.

    Someone really put this chicken leg in my order. Where is the rest of it at? Also, I come here almost 3 times a week. And tbh their chicken is not all that. It's usually dry. So I have to order dark meat just so I'm not chewing for hours. But it's the only fast food that is somewhat healthy.

    Crispy chicken with rice and black beans
    Keisha L.

    So I'm no stranger to this particular location when it comes to fast food service and pollo tropical. The first few times I've been here they forgot to put chicken, the main protein in my entree. After so many frustrated drive throughs and double checking my order every time, I have recently noticed a positive change in their customer service. I don't know if they change their team or decided to re train their whole staff, but it has definitely gotten a tad bit better when it comes to customer service. I ordered my usual, the tropichop bowl with crispy chicken and my husband ordered the same with grilled. And both food came out hot and "fresh". I was actually impressed with the improvements in their service and the wait time for our food. My only complain of the day is that the chicken was lacking. I probably had about 5 to 6 pieces of chopped crispy chicken. If they could portion the amount of protein to accommodate the amount of carbs, that would be great. If you're reading this as an employee of Pollo Tropical in this location, please keep up the good work! You guys are doing great so far.

    Overflowing garbage can at entrance.
    Chris D.

    I'm glad to see that this store does busy trade that means it will most likely keep their doors open for a long while! So today I needed my mojo chicken fix by stopping by for the promoted 1/4 special w/ beans/rice for $4! While the food tastes fresh + delicious, I couldn't understand why it took 12 minutes for a single order! (The chicken, rice + beans are already cooked and just need to be served up.) Other locations seem to bring the food out faster! Also, what may seem like a decent deal is questionable when looking at the portion I got as shown.

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    3 months ago

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    9 months ago

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    2 years ago

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    1 year ago

    I got a chicken tropi-chop and they forgot my chicken. Just have some overpriced rice and beans.

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    2 years ago

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    Thank you for the review. Have a great day!

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    3 years ago

    Good food. Service was a bit questionable and ran out of many option a few hours before closing.

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    3 years ago

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    4 years ago

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    3 years ago

    Stood in line for 10 mins while 3 of them were on there phones only to get my food that's burnt, flavorless and missing all the sauces

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    3 years ago

    The state should take a look to this place... don't eat there for your own safe. Everything is dirty, the chicken is burn etc..

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    2 years ago

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    Page 1 of 3

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    Review Highlights - Pollo Tropical

    Went by here en route to Miami, and having never visited any Pollo Tropical restaurants, I can assure you that it was really good.

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    Rose Villa Southern Table & Bar - Chicken and waffles

    Rose Villa Southern Table & Bar

    4.4(484 reviews)
    6.1 mi
    $$$

    I have never been in love with an ice cube, but here I am still dreaming about the clean subtle…read moretaste of my martini. Such a smart way to chill a drink without watering it down. Bonus points for the colours and addition to mint for flavor. Note on food: biscuits are lovely, chicken fried cauliflower is inspired. Pickles and sauces were sweet and disappointing (but nice of the to supply vinegar for the calamari)

    Some dining experiences are transformative. Once in a while you go to a restaurant where the food,…read morethe service and the decor all line up to take your breath away and you know you'll always remember it. The Rose Villa Southern Table and Bar was not just the best place I visited on a recent stay in the Port Orange/Daytona area, it's one of the best places I've eaten period and all I did was lunch. We stopped in without reservations but they found space for us outside on the front porch. It was right after Christmas and I have rarely seen a restaurant do it better. Cotton in the trees and bushes to simulate snow, classic Holiday decor everywhere you looked. Every detail was amazing! Inside was like stepping into 19th century home that was elegant and regal. The only thing better than the atmosphere was the food. Our Pork Belly Bruschetta was elegantly presented and just melted in your mouth. Salty, sweet, robust, just incredible and a great recommendation from our waiter. My wife and I split the Shrimp Po Boy along with a Chicken sandwich and there were both just next level compared to anytime we've had these before. If you're in the area, if you're within an hour, if you want to do a day trip, build it around the Rose Villa Southern Table and Bar. I can't wait to try their dinner. and bring others to enjoy this truly top-notch dining experience. This is what dining out should be. I highly recommend you give them a try.

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    Blueberry cobbler with scoop of ice cream ala mode

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    Pollo Tropical - latin - Updated May 2026

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