Well, for starters, the location is great. The staff was friendly too--big plus because they actually looked like they wanted to be there. Now, the food... it was okay. The chicken had a great crunch on the outside, but the dark meat was a little undercooked for me. I like my chicken cooked to perfection all the way through--I shouldn't have to negotiate with the inside of my chicken. It wasn't bad, but it's not something I'd sprint back to order again. The fries were decent, and the nuggets were a little too chewy for my liking. Overall, I'd give it a 7/10. Good location, great staff, decent food--with a little room for improvement in the chicken department. read more

This is one of many locations for this rapidly growing Guatemalan chicken chain, now based in Texas. My last time stopping at one of their locations was in Chinatown, where I tried a Spicy Chicken Sandwich, which was good, especially with a side of roasted plantains/maduros. It was comparable to other fast-food chicken places, such as Popeyes, in terms of combo meals, though I preferred the kick at Popeyes and the side at Pollo, so presumably, I would prefer this place overall if I went with a non-spicy chicken sandwich. Anyway, this Midtown East spot has been here for a while, and I was there a good while back for lunch. The cashier in front was friendly. Along with the aforementioned sandwich and a few other options, such as bowls and nuggets, I went with one of their classic Individual Chicken Meals, which is available fried or slow-roasted. For three pieces, including a side and either a roll or tortilla, it was $12.99, and I went with the slow-roasted version. I went with the plantains again as my side dish and tortillas. It took a bit to come out, presumably since there were plenty of delivery and takeout orders, but eventually I got my food. The meal came with one leg and one thigh, and you can pay an extra dollar to replace a piece with a chicken breast. The chicken was surprisingly moist, especially for a fast-food place, and had a mild spice profile with a hint of sourness among many other flavors. The sweet plantains were again solid, though I prefer a bit more crispiness, though this is usually a matter of style preferences, depending on which country the maduros are from. The tortillas were standard. Apparently, the original locations in Guatemala are better, but I still liked the food here. This is an above-average chicken chain in a rather prime location, competing with the nearby Chick-fil-A and a couple of bad halal spots, such as Holy Burger. read more

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Staff was friendly , but the portions were very small for the price we've paid. I was not impressed

Delicious Mexican-style/flavored fried chicken, beans and tortillas in a clean fast food setting! Need something quick, filling and not too expensive?! Look no further! The chicken was very fresh and flavorful as were their Campero beans! And their horchata was pretty authentic! Would make my abuelita proud! ¡Hasta pronto! read more

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Delicious-you need to try the food here. I love the juicy chicken, and it is flavorful. The place may look closed from the outside because the windows look like they are covered with white paper, BUT, THEY ARE OPEN, and there is great food here! Love the Mac 'n cheese, too! See my previous review and tons of photos. In brief, GREAT CHICKEN!! Juicy and flavorful. Enjoy! They have fried and grilled. Yum to both!! read more

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Idid not like the chicken, tenders and wings in this fast food eatery and i do not plan to return any tine soon. The only thing it has going for it is the large dining space upstairs and self service for drinks. read more

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Fantastic service Here. Great to see Apollo capero Born in Guatemala City is expanding more and more in the United States. Chicken was delicious as always, hope more American People can try this amazing fry chicken. read more

I'm over here pondering if I ever would have stopped in to a Pollo Compero had it not been for a Yelp event and I'm pretty sure that while I work near one, I may not ever have tried them out. I would have been at a loss because while it's fast food, I was sort of blown away by this fried two piece ... I got a few extras because why not try it all. Downloading the appp and placing an order also gets you $10 credit to come back, so you know I gave this a thorough trial. The crispiness of the fried chicken was fantastic and the chickens pretty good underneath, I was not disappointed although I didn't expect much, the Mac n cheese was standard, the flan while a little heavy n sweet was good, the horchata is thin, the Jamaican punch is a sugar bomb and not great but I'm imagining it's like a sorrel punch? I dnno, the yucca fries are cool to see, the rice n beans were just fine n dandy.... I told you I went back. I tried a ton. I was impressed by the flavor of the grilled chicken. A lot of the experience far exceeded my fast food expectations. The place is clean and the staff is kind. I even liked their ranch even though I never ever want or order ranch. I liked the creamy crunchy coleslaw a bunch but thought the tortillas stunk and the rolls almost as lame. The $2 add on of empanadas were good even if I expected chicken n got egg... they were pretty good for what they were. Thank you Yelp and pollo compero This was a super dope tryout! read more

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Ordered the Two Piece Individual Meal for Yelp Elite - choice of grilled chicken, beans, tortilla, and extra cost for a regular drink. The requested utensils were missing in the bag, but the rest of the order was correct. The order was completed by the time I arrived and warm when I picked it up. The grilled chicken had crispy and flavorful skin, the corn tortillas were warm but fell apart easily, and the beans were pretty liquidy but also alright. There was one table for 1 at the bottom level where the cashier was, with stairs leading to upstairs seating. I swung by on a Saturday evening, and there was no line so I was able to pick up quickly. For the price (~$15), it is pretty expensive for fast food but comparable to other fast food places. read more

Pollo Campero - Two Piece Grilled chicken, beans, corn tortilla, horchata - Chicken Shop Near Me - New York, New York

I was invited to try this new Pollo Campero location through Yelp Elite. We received a two piece chicken meal with a side and drink order. I picked the two piece fried chicken meal with a side of plantains and a coke. We had to download the app and order online to redeem our order, so I downloaded the app and followed the instructions that were sent to us by the community manager, placed my order and picked up my meal. The staff at this location were friendly and prompt, and I was able to enjoy a delicious chicken meal within 5 mins of placing my order! read more

Pollo Campero - Chicken Shop Near Me - New York, New York

For the Pollo Campero - Midtown East Elite event, I was allowed to redeem 2 piece chicken with 1 side, bread, and a regular drink via their app. I chose grilled chicken, side of mac and cheese, a potato bun, and horchata. It took less than 15min for my order to be ready because it was already packaged when I came to pick it up. The chicken (drumstick and dark meat breast pieces) is nicely seasoned and citrus grilled, so you can taste a lemon flavor. The mac and cheese is a little on the salty side. The potato bun was soft and is always nice. I have never tried Horchata before, so it was interesting to try the blend of white rice, water, and cinnamon. There was a second floor that had a good amount of seating. read more

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I've had the fried and grilled chicken here a few times. The chicken is delicious. I like both the fried and grilled. The fried chicken breast is crunchy on the outside and moist on the inside. The thigh and wings are pretty good too. The pieces tend to be smaller, but I think that's normal chicken size. The breast is slightly bigger than the rest of the pieces. The grilled is well seasoned and a little bit of salty taste. It's easy to order on the app and pick up at the counter. The app also gives rewards. You can eat in or take-out. They have a big upstairs seating. 1 table downstairs, but plenty of seats upstairs. read more

Pollo Campero - Chicken Shop Near Me - New York, New York

Really flavorful Rotisserie Chicken with all yummy side fixins'. This branch actually has two floors with a spacious second floor dining area; Ordered at the counter on the first floor; menu is simple with several varieties of Chicken flavor; combo meals has both fried and grilled chicken as well. The chicken were really well seasoned and packed with flavor-meal also comes with dipping sauces for that extra kick. I really liked the side order of Campero Rice- tasted especially good to me. Overall, chicken tasted yummy read more

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Pollo Campero is a brand new chicken spot in Midtown East and is definitely a welcome addition to the neighborhood. I ordered pickup and got a 2-piece set with Horchata, Dinner Roll and Plantains. The 2 piece set was surprisingly good, with crispy, flavorful skin and juicy chicken. The Horchata also surprised--I tend not to like the drink but it impressed here. Would definitely recommend checking it out read more

Pollo Campero - 2 piece, plantains, horchata, dinner roll - Chicken Shop Near Me - New York, New York

Claimed my order did not go thru even as I was billed for it. Arrogant incompetent cashier. Grossly understaffed. Wife's food was cold. Avoid at all costs. read more

OK! Said that if I ever tried their fried chicken I'd update my review... and here goes... Their Fried Chicken is WAY better than their roasted chicken! Even when it was delivered to us... it was better. I ordered a 4 piece meal and 3 out 4 pieces were crispy on the outside and juicy on the inside. The sweet plantains .. well, they are sweet plantains (they were what you'd expect) and the rice was nice and tasty. Why only 3 stars? A. They do not allow you to initial or write your name on your item when you are ordering online. You get a group of people ordering and later you have to tear into everything to find out what's what. B. They forgot our drinks. Nothing worse than incomplete orders. C. And this is something more than one person said... Even though the fried chicken is good... the rice was tasty... the sweet plantains were sweet... somehow, their food does not jive well together. read more

Pollo Campero - Four Piece Special - Chicken Shop Near Me - New York, New York

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Honestly the chicken was pretty good! The fried chicken was juicy and had flavor! The plantains were pretty decent as well but I'm a sucker for all plantains! The roll in the bag really threw me off I don't know why I really don't like this it made me not eat it. The service was quick and easy! Ambiance feels like any fast food chain! read more

Pollo Campero - 2 Piece Combo - Chicken Shop Near Me - New York, New York

I was waiting for months for this place to open , and I stopped walking by, but today I did, and it looks like they opened 2 weeks ago ;( They got fried and grilled chicken and about 16 meal combinations on just the chicken. You can also pick empanadas, sweet plantains, rice, beans, sandwiches, and flan. Eat in or take out. I got 4 pieces of chicken with two sides for like $16. My bag had an appetizing aroma, and I couldn't wait to get home to try it. This is not my first time eating Campero, I hit the spot at PABT all the time. The chicken has a seasoned coating on the chicken, which is unique and unlike any well-known chicken shops. a little thin but crispy and moist inside. I had the rice and beans as my sides they aren't single serving sizes. The rice is flavored with chicken broth and black pepper-blended corn, roasted green and red bell peppers, and yellow onions. The beans are more non-spicy chili and not like Cuban or other Hispanic beans I had. I feel this was a good meal, tasteful, and for surely they being near the office, I will visit again soon. read more

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New place in town, and while service is slow as they ramp up, it is worth it, probably my new favorite spicy chicken sandwich, it's more favorable than anything of the other ones (Chick-fil-A, popeyes etc.) and the Empanadat was great, I look forward to trying out the rest of the menu items. The staff was friendly and the place looked spotlessly clean (which could be because it's new or just excellent management, time will tell). read more

Living nearby, it's great to see this location open up to provide more options for food! The Yelp Elite promo was generous and I really enjoyed my two-piece chicken. Even though the incorrect side dish was in my order, I still enjoyed it! My order was ready via the app for easy pickup. read more

Pollo Campero - Exterior - Chicken Shop Near Me - New York, New York

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I came here for the Yelp Elite event, and it was fun to try a new spot! I got the grilled chicken and yucca fries with a few different sauces. The chicken was very flavorful and juicy, however i felt like it was mostly bones and not much chicken. The yucca fries were absolutely delicious!! The Camparo sauce was my favorite but the buffalo and ranch were also great. They forgot my drink when I first picked up but thankfully I noticed after only walking a block away so I ran back to grab it! I was bummed to find out they also forgot my tortilla, which I was looking forward to using with my chicken. The order was done super quickly and the employees were very kind. read more

Pollo Campero - Grilled chicken - Chicken Shop Near Me - New York, New York

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I came here for a Yelp Elite event and got the two-piece individual meal. I went during lunch hour on a Thursday and it was pretty busy, which was surprising since the location just opened. I ordered on their mobile app and it was a pretty easy ordering experience. Once I got to the restaurant, there were a lot of people waiting for their orders. In the app, it said that my order was ready but I still had to wait ~10 minutes before I got my food. That being said, I didn't mind the wait, especially since I knew that the store just opened. Everyone working was very friendly and helpful- I think they were just not expecting to be so popular in their first week. I ordered the grilled chicken with plantains and a roll, and I thought it was a perfect meal for lunch. At first, I thought the meal might be a little small but the portion size was great for a lunch order. If you are hungrier, they also offer 3-piece meals and more, so there's a good selection. The meal is also only $10 (excluding if you add a drink), which I think is very reasonable, especially in New York. I want to come back and try to fried chicken option for the two-piece meal. read more

Pollo Campero - Chicken Shop Near Me - New York, New York

I work in the area and decided to go back to get the 4 piece fried chicken. I was told only the leg and thighs were available. Then I was told both soda machine on both floors was broken after I paid $1 to get a drink. I won't be going back again and will go to Dig across the street instead for lunch. read more

This review is primarily for the service although the food wasn't good either, I placed a small mobile order, received a confirmation that the order was complete and ready for pickup and then ended up waiting over an hour along with 40-50 other people who were facing the same issue. The staff was very rudely ignoring some of the people while the manager was apologizing to some people and making their order quickly. They shouldn't send notifications that the order is ready if it isn't and maybe shouldn't take that many orders if they can't handle it. People who were there for the 1 hour they have a lunch break from work essentially had to wait an hour just to go hungry and skip lunch. read more

Great location to open up Pollo Campero, surrounded by lots of people and lots of fast food places to eat. User friendly app you can order from as well making the experience seamless. Service was great and staff was friendly and accommodating. Food was okay. The grilled chicken two piece meal included a leg and thigh, both seasoned. On the side I ordered beans which were okay as well. read more

I came here after being invited by the Yelp Elite Squad. I was very excited to try something new, and I was not disappointed. The service was very friendly, and my order was ready on time (I placed on the app). Every employee was very helpful. The seating area upstairs is spacious and clean, and employees checked on me to make sure I was enjoying my meal and had everything I needed. The chicken breast was a wonderfully large portion especially considering the surcharge was only $1. This Pollo Campero location is a great addition to the Midtown East / UES area. read more

Solid option for grilled and fried chicken right by 59th St. The seasoning is solid, the skin is cripsy, and the chicken nice and juicy. The sides are decent as well - they even have plaintains. Be sure to get your order in online for pickup as it does speed up the process. read more

Walked in at 958 - I get it. Its close to closing. I asked politely are you still open. "Well eh em well" I asked again are you open or not - "uggh well yes we open" ok great I assure you I will be quick Uggh yeah we only have grilled chix Dreadful service dire attitude read more

The best part of this restaurant is the price. For 10bucks you can get a whole lunch. I got the two piece grilled chicken and plantains. The restaurant was extremely busy during lunch time however the service is quick. It's a quick grab and go spot with some seating on the top floor. It's fried chicken spot with a Spanish twist because they have a campero sauce. The only thing is that because they are so busy and moving, they forget to provide sauces even if you ask for it, so be sure to check your bag before leaving the restaurant. read more

Pollo Campero - Grilled chicken - Chicken Shop Near Me - New York, New York

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Last week, at Pollo Campero (the Midtown East one on Lexington Avenue), I enjoyed being warmly welcomed by a kind lady named Celinet; she efficiently served my spouse and I a delicious lunch! I'm really sorry, friends and fans, because we were so hungry and it was so darn yummy that we ate it in nearly one inhale and exhale. (No joke!) So, I don't actually have photos of the awesome food to share here. LOL Though I can share exactly what we received. (Thanks for asking! Ha!) Our lunch consisted of: a 2-piece, grilled chicken meal (a leg and a thigh), with 2 sides (plantains and a dinner roll), and a Horchata drink, as well as an additional side of Yucca fries...again, everything was yummy and tasted so fresh. We took our food upstairs and ate in their surprisingly spacious, comfortable and airy dining area. And - let me tell you drink fans - that Horchata was to die (well, let me be more positive), no, to live for. : ) Moreover, what we loved even more than the festive food and delectable drink (which is hard to top), was the ambiance. The people who work at PC Midtown East seem to genuinely take pride in working there and, again, welcoming people into their lovely establishment. And that is, sadly, almost a countercultural mood these days, especially in post-pandemic NYC. I mean, what we received when we walked in the door was *all smiles* -- and that type of evident kindness feeds the heart and soul in a way that food alone cannot. All in all, we had a fantastic time there, and even took some photos in front of their colorful and vibrant mural. This place comes recommended, my hangry, overworked Midtown folks! Happy Friday! Now stop working and go get some chicken that's worth writing home about. Ciao for now-- Blessings, Kat : ) read more

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For $13.20, I got a leg, a wing, a small side of plantains and a regular size drink. You can opt for a dinner roll or tortilla too, but I went without. The price is comparable to Popeyes, though I think the chicken here is a smidgen better! I would definitely come back. read more

Not the next KFC, Popeyes or chic-fil-a but OK. Chicken crispy and moist but lacked seasoning. Was expecting latin flavor or something unique but didnt deliver. Dinner roll tasted like came out of bag. Horchata tasted water down. Irony as I was dining in and looking out the window across the street was a chic-fil-a. read more

Friendly service at this location. Food wise I expected their fried chicken to be comparable to KFC or Popeyes, but was surprise by the strong garlicky spiced chicken with no crunch appeal. Their chicken caters to more a Latin taste bud, so someone that is looking for just some standard crispy fried chicken may not find this to their liking. But for someone with adventurous tastes, this place offers a bit of everything for a fast food chain in the international market. Unfortunately, their chicken didn't meet our standard or preference, but I did enjoy the crispy empanadas. read more

Pollo Campero's fried and grilled chicken is unlike anyone else's! It has a garlic citrus savory flavor and is not oily. Plus this place is clean and comfortable, not overly crowded, still a hidden find not too many people know about. Also you have to try the coleslaw, as a coleslaw fan I was not expecting it to be sooo good and it was excellent! Spicy chicken sandwich was also a winner! read more

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Really good fried chicken! I had the two piece with a side of mac and cheese. I wish there were an option for spicy fried chicken, but it was tasty nonetheless. The showstopper for me was the flan - it was amazingly delicious! There is an upstairs seating area, and the restaurant was nice and clean. Great spot! read more

I feel like I've been waiting a while for good fried chicken on the UES. There have been some decent chicken sandwich joints, and now a few good fried chicken places. Pollo Campero ranks #1 for me. The chicken is good, and they serve generous portions. Best fried chicken experience on UES. Also, perhaps because they're new, they've been generous with promotional deals. read more