This is one of many locations for this rapidly growing Guatemalan chicken chain, now based in…read moreTexas. My last time stopping at one of their locations was in Chinatown, where I tried a Spicy Chicken Sandwich, which was good, especially with a side of roasted plantains/maduros. It was comparable to other fast-food chicken places, such as Popeyes, in terms of combo meals, though I preferred the kick at Popeyes and the side at Pollo, so presumably, I would prefer this place overall if I went with a non-spicy chicken sandwich. Anyway, this Midtown East spot has been here for a while, and I was there a good while back for lunch. The cashier in front was friendly.
Along with the aforementioned sandwich and a few other options, such as bowls and nuggets, I went with one of their classic Individual Chicken Meals, which is available fried or slow-roasted. For three pieces, including a side and either a roll or tortilla, it was $12.99, and I went with the slow-roasted version. I went with the plantains again as my side dish and tortillas. It took a bit to come out, presumably since there were plenty of delivery and takeout orders, but eventually I got my food. The meal came with one leg and one thigh, and you can pay an extra dollar to replace a piece with a chicken breast. The chicken was surprisingly moist, especially for a fast-food place, and had a mild spice profile with a hint of sourness among many other flavors. The sweet plantains were again solid, though I prefer a bit more crispiness, though this is usually a matter of style preferences, depending on which country the maduros are from. The tortillas were standard.
Apparently, the original locations in Guatemala are better, but I still liked the food here. This is an above-average chicken chain in a rather prime location, competing with the nearby Chick-fil-A and a couple of bad halal spots, such as Holy Burger.