The roasted chicken is like nothing else and so flavorful. Ma favorite sides are the rice, plantains and the cole slaw. When dining in the serve you with real plates and when. You're done they'll clear the table. When they are busy this may leave the dining room cluttered, but fear not. I mentioned it once and they cleared plates and cleaned tables on the spot. So for a fast food type place, and this isn't truly fast food, why the missing star? Not for the food or the service. Mainly because the roasted chicken is not always available right away. That's a shame because it's so good and because I have gluten intolerances it means I might have to pick a different spot. Also, this place does catering and they can do it very quick. So if you have something come up impromptu and you want some awesome food. This is the place. Gringo friends, you are totally missing out. Give this place a try. You will be glad you did. read more

Here's the Scoop! I don't go here often but the chicken and sides are so good. The seasoning is unique and finger lickin' good. I love the corn salad too. The store on wheeler Rd. just remodeled and expanded to more seating in the dining area. There prices are a little higher then the other chicken spots so be ready for that. Otherwise the renovations are beautiful and the chicken is so delicious. Try them out you won't be disappointed. read more

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This time im not happy. In Huntington I ordered food in the confusion they got he order wrong .they replaced half my order with fried im gluten intolerance. No problem till I went to buy gift cards . Seems the computer was not in the mood or the operator wasn't experienced. But after the holiday we returned to use gift cards. But was told at first it will take 30 min. Then the manager comes over and says 45-1 hr. Wait. It seems they only cook it when asked . At first they said 3 roasted wings the rest is fried. Im gluten intolerant. NO! So we had to wait 45 min plus. So that time we waited. But the next time going from Commack to Huntington to eat were told the same thing. So fed up we came to Central Islip ironically the same issue. Now sitting for a 45 minute wait. I don't understand how they run things . You cant eat in a reasonable time. I don't think this business has add integrated into the world of America restaurants. I can get a T bone steak and bake potatoes in 20 minutes nearly anywhere. The one star is service not food. read more

Amazing service and food. The ambiance is pleasent and I am always served with fresh food

Last week, my dad was craving some fried chicken. He has always mentioned about Pollo Campero, a Guatemalan version of KFC that is widely popular among Central Americans. As soon as we entered the fast food joint, the aroma of chicken being cooked hit our noses... don't get me wrong; it's a very delicious smell. Anyway, we took our order to go. We purchased six fried and six rotisserie chicken pieces ,with two side orders of fries. When we got home, it was showtime... right? All I can say, is that it was disappointing what I saw, as we opened the boxes: very dark-colored pieces of chicken that were looking, very unappetizing at all! The rotisserie chicken was way too peppery for my taste! I really had high expectations, but that's my opinion based on my experience. read more

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So here's the deal on this place....don't consider this a fast food chicken joint, because its not that, far from it. If you're expecting to pop in here like you do at a KFC or Popeyes, and race out with your bag of food a few seconds later, you are going to be disappointed, so just get over that fact immediately, because that is one of the main gripes I see from other reviewers. NOT FAST FOOD, got it? Good. Ok, so the day I decided to go, the line was almost to the door. I was with my kids, who were hungry, and we thought about dining in, but there was just no way. The place was jammed. I thought if I saw a table open up, my kids could grab it, but they are timid that way. Anyhow, I stayed in line and we decided we'd just order the food to go. So getting to the cashier to place the order took about 10 minutes, no big deal to me, I wasn't in a rush. The one thing I liked, is if you are lucky enough to get a table and want to eat in, is the presentation of the food. They don't put it on a cardboard box and dump it on your table. The meal is actually presented very nice ON ACTUAL plates, like a regular meal you'd have at home. This is why I don't consider it fast food, and if I was dining in, would be a bit more patient with my food coming out, because I know its going to be hot & fresh. On this particular day, there were hoards of people in the front area of the restuarant waiting on their take out order. After placing our order for the food, we joined that hoard, and waited as well. We waited, and waited. Many people kept going up and asking what's going on with their order. They were asked to be patient. Some people got fed up and left, others just waited. We waited. I will say, it took about 25-30 minutes to get our food. We didn't order anything special, a chicken sandwich, a chicken bowl, and a four piece, with yucca fries and regular fries as well. While we waited, I managed to drink a cupful of the Horchata, which I thought tasted very nice. I was able to fully refill my cup before I left. Once our food came out, we left and went home to eat. The only disappoint to me was that instead of them giving me Yucca fries, they gave me an additional order of regular fries. However, the chicken was out of this world. It was delicious, hot, and tasted fresh. My son raved about his chicken sandwich, and the "bowl" they put together for my daughter seemed like an endless amount of food. I was happy with this experience. So a couple of things to recap. We went on Saturday during lunch. This was probably a bad idea as all of Central Islip had the same idea....yeah, it was crowded and yeah, it took a long time to get our food. So what?? My point is that if you're coming here, understand that this is NOT a KFC or Popeyes. They are going to take their time with your order, but within that time, they will be ensuring that your food is hot & fresh and consistent with their mission of delivering quality food. I will be back, but perhaps during a slower time period, so I can sit down, and enjoy my chicken on an actual dinner plate, with actual utensils, and savor that wonderful Guatemalan style chicken!! read more

Pollo Campero - small front area of restaurant, where you will wait for your order if you're taking out during busy hours. - Fast Food Near Me - Central Islip, New York

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The food is good, ya know, crunchy. but i would pass on the chicken wings or chicken legs or thighs, soooo Oily. tastes like they don't always change the oil and sometimes they forget to change their gloves because i've gotten a chicken sandwhich from there with my bun all greasy. the chicken sandwich ( regular or spicy ) is the only good thing there. i would pass on their sides, if i had to, probably the mashed potato's. the service there is okay, i feel that there aren't many employees there that have seasoned english, and the ambiance is greasy. read more

Our first visit to Pollo Campero. Had seen all of the reviews and we were looking for something of better quality than some of the other Chicken chains. Pollo Campero did not disappoint!!! We were greeted warmly by the server behind the counter. She helped guide us through our choices (all excellent) and our food was ready (hot and fresh) in just a few minutes. The store was spotless (and there was actually a staff member cleaning the dining area while we waited to keep the area clean). We appreciated the fact that the boxes that the chicken and sides came in were all vented. Too many times you order food somewhere and it's soggy by the time you get it home. We tasted the food as soon as we got home and it was amazing! The chicken was moist on the inside but crispy on the outside. It was so flavorful, too. For sides we ordered the yucca fries, sweet plantains and coleslaw. Each of the sides were equally delicious. We don't order in chicken often, but when we do, Pollo Campero in Central Islip will be our new go to spot! Job well done... read more

This spot has some of the best chicken! I always crave it and specifically this location on Long Island is the best for me. Although, staff handling orders needs to improve. I get it! It can get really busy and you need to move at a fast pace to get orders out, but this locations staff always miss something in peoples orders. When I went recently, I saw that many people were going back to claim that they forgot to add an item to their orders. I should've taken it as a sign to check my order before leaving! I ordered 8 pc meal and went home to finding only 4 pcs. I immediately went back, talked to the manager, and she handled it really well. For the inconvenience, she gave us a 10 pc meal for free! And I still kept my 4 pc meal. Like I said, staff needs to be more aware to avoid situations like this, but was really grateful that the manager took care of this respectfully even if it was super busy. read more

How could any rate this place less than five stars? The staff is so accommodating. And the food is superior to other locations!

I heard pollo campero chicken tastes better than pollo tropical. So I had to try it! I was parking the car while my brother in law went in with his girls and said he ordered chicken for 4 people. The girl at the register gave him 20 piece with 4 small sides, 3 drinks 2 horchatas for $62. The chicken was good, the salad was good but the order we got wasn't worth $60. We each had 1 piece of chicken and still had too much left over. The woman at the register has this resting btch face like she's annoyed with everyone. And that horchata is watered down and isn't very sweet. read more

Pollo Campero - Fast Food Near Me - Central Islip, New York

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I have lost all hope for KFC I really can't go there so I was on a mission I had to find a good fried chicken place... I found a great chicken place Pollo campero went beyond my expectations and I must note it's reheater friendly so With their deals I get two nights meals for my wife and I so far the grilled is perfect Don't get me wrong I crave the fried but it Don't like me I will still indulge and pay the price every form of refuge has its price....I will continue to patronize pollo campground Going tonight probably read more

Chicken was pretty raw and sandwich was soggy the food was not that bad but if you are looking for good food don't come here and if you are looking for just mid expensive do come here read more

Their grilled chicken is delicious. The seasoning is perfect. I love the meal deals that they have. Their rice is amazing. I think their service is quick. There's nothing bad to say about this place. Although, they are a bit pricey to me. Whatever, you'll still see me here for a quick chicken meal - I say it's much better than KFC. read more

Pollo Campero is the neighborhood fast food chicken place. They specialize in Peruvian style chicken. There's plenty of seating and the place is very clean They have a kids menu. The prices are very comparable to other restaurants. I suggest that you try if then if you're in the neighborhood. read more

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Pollo Campero has Fabulous Fried Chicken and Yummy Yuca Fries with "Signature Sauce"! I think we can agree, as fried chicken lovers, that KFC is pretty much DONE since they started cooking their "healthier" version of fried chicken. Definitely consider giving POLLO CAMPERO a try! My years-long search for decent fried chicken is FINALLY OVER now that I've discovered POLLO CAMPERO...AND THEY DELIVER, TOO! This restaurant is pretty close to my house, for decades I think, but nobody ever recommended the place to me (until recently)...and I'm the one who's been missing out on this EXCELLENT FOOD FOR ALL OF THESE YEARS!! Now I know. You gotta try this FRIED CHICKEN...and NOW YOU KNOW. read more

I really love the food at this restaurant. I love having the option of grilled chicken that is not an after-thought. After a long day I stopped at the Pollo Campero in Huntington but their machine was broken and they did not have any grilled chicken. I asked if they could place my order with the Central Islip store which was on my way home out East. I was assured they would place the order for quick pick up upon arrival in Central Islip. Needless to say the order was not placed and there was no food waiting. I was too tired to wait and simply left hungry. 20 minutes later I received a call from the Central Islip store saying Huntington sent my order over in a message which is not regularly used or monitored for orders. The manager apologized profusely and offered my entire meal on them whenever we were ready. The next day I called to have the order placed. Not only did the manager rememberers promise but he was eager to fulfill it. He did everything he could to make sure we were happy and would not take one dime. The food was delicious and I was VERY impressed! I look forward to patronizing this location for years to come! read more

Today I got some promotional material for Pollo Campero in the mail. I had tried them years before and liked their food, so I decided to try out the location closer to me. Pollo Campero is one of many places that has a phone app for ordering. They're currently doing a promotion for 3 piece meal, when you buy a soda. Signing up and then pulling up the promotional QR code was very easy. The young woman ringing up my order was friendly and helpful. I opted for Yuca fries with my meal, which also came with a dinner roll. The chicken(I got the usual breaded, but they also offer grilled)was crisp, flavorful, and juicy. Yuca fries were crisp and have a slightly different taste than regular potato fries. I liked them and will probably get them again in the future. They had a decent sized drink station with several American juices and soda to choose from, as well as three different Spanish drinks. I got Lemonade this time, but next time I'll give each of the Spanish drinks a quick taste to see how they are. Might as well, right? If you're in the mood for chicken and want to try something other than KFC or Popeye's, definitely give Pollo Campero a try! read more

SLOW SERVICE . Every single time I come in here I wait for atleast 30 minutes no matter what I get . This time I called in just 2 empanadas I come in and they have no idea about my order that I called in & the manager tries to charge me 9$ for 2 empanadas when he has no idea what is going on and my order is not ready or anywhere near started . I corrected him that it is 2 empanadas for 2$ and paid he said the order is almost done and it is no where near ready Ive been here now 15 minutes. read more

This place somehow always "forgets" my food, twice in a row, and I've only ordered here twice!!!! The first time they forgot my dinner rolls box which I paid extra for, the second time the yuca fries, which I also had to pay on the side, were missing. I don't know how busy this place is, but I still don't understand, I let it go the first time 'cuz fine, mistakes are made everywhere, but second time in a row???? Maybe third time's a charm??? LoL I lost it this time! Not sure if I wanna order again at this place, even though the food is pretty decent here! What a shame!! Gave one star for the food read more

This place sucks. My parents had both got food poisoning from here before, but I decided to give them a chance and try it myself. My buddy & I decided to come here the other day because he wanted to try it, he was told he could not get his choice of breast cuts because: " We do not have anymore, so we will give you thighs." Mind this was at only 1:45pm! I am not a fan of the cuisine at all as it is too bland and undercooked in my opinion. Yuca fries were absolutely horrific with no taste and a horrible consistency like they were not deep fried correctly. As far as the service goes, pretty inept. I am fluent in Spanish and had the manager come over to help because the cashier had a rough time with simple instructions to my order. I honestly could not recommend this place to anyone. read more

Terrible customer service, every single time I come in here I always wait for at least 20to30 minutes for my meal. I've ordered from here many times and it's always been hit or miss. Today's experience was definitely a huge, disappointing miss, the cashier very rude. read more

I've ordered from here many times and it's always been hit or miss. Today's experience was definitely a huge, disappointing miss! The portions were tiny for a 4 piece meal. They were also too slow in the frontline. I was on time for pick up and they were so slow that you would think drying paint moved faster. They weren't busy inside but they did have 5 small orders to prepare. Mine should have been in that but they made me wait and started on the 6th order. No one had the common sense to say "Hey, what do you need?" after watching me wait for 5 minutes. The manager decided to hide halfway behind a wall as if it would make her invisible or something and only when I stared dead into her one eyeball looking beyond her "force field" or invisibility shield did she approach me. Why does this place bother having wait times if you can't get your "stuff" together and decide only to act like a pathetic child hiding behind a wall? I'm sad that I hyped up this place recently to friends and family. This place is totally embarrassing!!!! read more

I used to frequently pass by the Huntington location but never tried it because it was always late at night & it's not a great neighborhood. But I was already on Motor Parkway and was seriously craving some (cheap) latin food so I figured I'd finally try it out. Food-wise, it was a mixed bag. Grilled chicken had good flavor but the wing was the tiniest I've ever seen and the breast had lots of tiny bones that poked my mouth. The verde empanada was really good. The plantains were so-so. The biggest letdown was the wait. It was peak dinner hour (6:45), but 10+ minutes is too long to wait for "fast food." And that was after waiting in line for 10+ minutes behind only 3 other groups of people. Just really slow service all around. Doesn't help that I had no cell service in the restaurant to kill time... Lastly, and this is not a complaint per se, kind of amusing in fact, but the cashier asked for my name and then just wrote down "muchacho camisa blanca." Maybe she didn't hear/understand my name, maybe it's cuz I'm white (my shirt also), i dunno. But I didn't have any problems ordering in English, so I'm not bothered by it. Mostly bothered by waiting so long for fast food. They really need to speed up their game. read more

Their fries are incredibly. The restaurant smells great as soon as you walk into it. The employees are sweet and patient. Food tastes so incredibly good. 10/10 would recommend. It's a nice place to bring your family to enjoy Hispanic/American foods. read more

Latino food chain Pollo Campero opens a new outfit in Central Islip. I'm happy to report it's just as good as the Hempstead locale except they don't have a salsa bar in this strip-mall location. Staff were helpful and friendly, place is brand new and clean. My food was delicious and very affordable. A very welcome addition to the area. Blows KFC away. read more

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The food here is amazing I love coming here. Most people say that the wait so long but honestly every time I go there it's like 3/5 people but it's quick. My first time going there was about two months ago with my friend he invited me to go and the cashier was very nice and she helped me out on what I wanted to get, she explained to me what some foods were like the yuca fries. By the time I was paying they had my order ready. read more

LOVE the food there, but we have a problem with their service 4/5 times of going there. Messed up orders, one time they had us waiting and waiting and when we go to ask what's up, they "lost the receipt" for our order and forgot all about us...uhh what?? Bad experience after bad experience, they are lucky that chicken is so damn good and we live so close by that we give in and go time and time again. read more

Use to eat at Pollo Campero when I lived out in Florida. So I came into try it and it was pretty good but just tasted a little different the staff was friendly but store was a little messy but not to bad. Hopefully next time it's a better experience like when I tried it my first time. read more

Past by during a road trip. The food surprised me. Chickens are so tasty. Much better than regular American fried chicken.

I like that they bring the food to you, I like the food in general, better than Popeyes not gunna lie, I like that the cashiers know Spanish, they are nice too, it's not always packed, the fires are bomb, the drinks on the other hand, are a little... what do you call it ..? Um, nasty.. Well the horchata is milk watered down with a pinch of cinnamon and fake vanilla flavor, I'm disappointed, but the food is good like always, it's also clean ambient too, music here is bad, but that's not they're fault, anyways I almost gave a 4 star for the drink but you can always choose the mango flavored drink or Pepsi etc, thank you read more

I came to the central islip and I had a bad experience they stole are money they paid me two times and they don't want to give me my money back read more

The chicken here is adequate. At lease I can say that I would rather have this than KFC. Let me start off with the chicken. The fried chicken tastes better than the kfc one. The other thing is that I like the chicken epanadas . Only thing is that I wish it was spicy then I could eat those thing a lot read more

Just awful. So they sent us a coupon in the mail and we used it for a 10 piece meal. The 10 chicken pieces were 5 incredibly small bony over spiced wings, 2 thighs 3 legs and one dried up breast. It was supposed to come with 4 sides, only 3 were given, one of them being ice cold french fries. . I'm certain that due to our lack of Spanish and their lack of English speaking, the staff decided to give us the worst crap ever. Got home with this mess of a takeout order and threw most of it out. What a waste of almost 26 dollars and that was with a coupon. Stay as far away as possible. read more

Very good food. Friendly staff. I came for lunch around 2pm. Not busy at all and the staff were sweeping cleaning and scrubbing the place. I was impressed at how clean the place is. Def reccomend. read more

Great staff. Clean restaraunt. Good food. Theyre always willing to help out the community. Best pollo campero in NY.

We Had an amazing time at my bridal shower upstairs last night. Great food and the owner was very accommodating. Decorations were beautiful. All my guests enjoy there might at Gallo restaurant. read more