Highly recommend Grout Nurse! They were incredibly helpful, knowledgeable, and easy to work with…read more They use high-quality products, pay attention to every detail, and truly care about doing the job right. Thank you for all your help!

I used the grout nurse today and he did a fantastic job, super nice guy, answered all my questions,…read moreand got our grout and cleaned and resealed shower so everything looks new! We now will schedule with him every year as he gives us a great discount too to schedule right after our appt! I tried zero res before and grout didn't look great and asked him why and he explained you really need the chemicals to get the grout clean and then seal it ...he said it was like they did half the job. He has had clients that have them and then he comes does a patch and it is like night and day when he uses the chemicals and it's true. He is amazing and so is the work he does you will Not be disappointed when you use the grout nurse!! Please let him know I recommended him! Thanks!

The slate floors came out great. Not much more to add. Very pleased with how the floors came out…read more Thank You Juan ...

The grout was starting to get real bad. I was afraid the tiles would start breaking. We asked to…read moresee if they could help. They did a clean and grout restoration. Looks like new! Absolutely did an amazing job.

Excellent. Simply amazing…read more Stone Care of Arizona came out to our home and gave us an estimate of the time and cost of the work needed. Michael is very professional. Sometimes service providers can just rush through a job without answering questions thoroughly or taking the time to really access what is needed. Michael and his team worked to clean and polish our marble floors and granite countertops. They look better now than when we first had them installed. Very honest company- they let you know the truth about your surfaces, what's needed to restore them, and they work to make sure you're happy with the job. Highly recommend!!

Five Stars - Outstanding Service! Stone Care of Arizona came…read moreout this morning to clean my Travertine floors, and I couldn't be more impressed. Michael Morrow and his team of Joshua and Terry, were simply amazing--professional, courteous, and incredibly thorough. The floors look absolutely stunning--like new again! It's rare these days to find a company that delivers this level of quality and care. They took the time to do the job right and exceeded every expectation. If you're looking for top-notch service and beautiful results, I highly recommend Stone Care of Arizona. Thank you, Michael, and the entire team--you've earned a customer for life. Semper Fi, John Boggs, Col. U.S. Marine Corps (Ret.)

Our carpets look brand new and at an incredible price! We have two long haired dogs and all of the…read morestains and hairs are gone. Thank you so much!

We had them come out and clean our tile flooring as well as our carpets. Excellent service very…read moretimely very friendly technician. They did a great job and we will have them back in the future for future cleaning.

I had an amazing experience with the Grout Doctors from start to finish. The grout throughout our…read morehome had seen better days - it was stained and cracked in some areas and even after a deep cleaning didn't look clean or even. But, I love our floor tile so much I decided to give grout staining a try. I did not to be so blown away at how good it turned out. The crew was amazing, friendly and super hard working. It's rare to find top notch service and results these days but these guys delivered on all fronts. The crew took some before and after pics that I hope they will post here on yelp.

Horrible experience. Paid almost $700 to have 2 showers cleaned/sealed, couple of cracks repaired…read moreand caulking around kitchen sink redone. After the "cleaning and sealing" was completed it looked like nothing had been done. Pictures posted in review are after the work was completed. The grout that was repaired was also a totally different color. As for the kitchen sink.... they placed gray grout over top of old clear caulking and lime scale build up. Called back and talked to the person who came out and gave us a quote the first time and shared pictures and concerns. He came out the next day and looked at it and agreed it didn't look good. After he tried to re-clean the shower he said sometimes things just don't come clean and the grout color doesn't match because the other grout wouldn't come clean also that they cannot guarantee cleaning services..... none of which was explained during the quote or when we wrote a $700 check. He then said he would talk to the owner and see what else they could do for us..... Called back the next day to tell us nothing could be done but color stain the grout lines in one shower for another $300...... Not sure what we paid $700 for or why we would pay another $300 for when neither shower looked like it was cleaned at all and the small amount of "repairs" done were sloppy and didn't even match. Wouldn't mind paying $700 for work if it was done correctly. Would never recommend grout doctor to anyone ever again.

JJ always does such a great job for us at a fair price! He was on time always so polite and works…read morefast. Our floors are nice and clean again! Thank you JJ!

From start to finish we were pleased with Ultimate Floor Care. They responded quickly to my Yelp…read moreproject request. They gave me a quote via text and explained their services. We were pleased with their prompt arrival and efficient work. Best of all, the carpet looked brand new when they were finished.

Highly recommended for all of your tile and grout needs!…read more The owner Josh came by our house to evaluate and give us an estimate for our granite counters and shower. It definitely needed some help from all the hard water damage over the past 2 years. He was very punctual and even specially ordered this paste to fill a gap by our shower wall. Adrian and both his assistants did an amazing job refining the granite and re-grouting. When the job was completed, it looked so clean, shiny and smooth! Adrian is extremely thorough and even told me where to get the best cleaner to maintain these surfaces long-term. They really went above and beyond what I had expected. We will definitely use them again for all our future tile and grout needs!

We have a one and half year old house with a lot of tile. Needed the grout seal and tile cleaned…read more The grout had never been sealed due to it being a new build and warranty saying don't seal for the first year. The Grout was Driving the wife nuts I called and texted pics to Josh at Desert Tile and Grout Care. Best call I ever made. Josh came out put an estimate together which after calling other companies was very fair. After talking to my wife and I to schedule a day, we found out not surprisingly they were book out a few weeks . Josh found out the wife had family flying in to visit with us for a few weeks. Josh went over his schedule and somehow found a Friday they could do it prior to the family visiting. The workers came out laid down a few grout color Samples. My wife picked the one she wanted and they went to work. The job got done in one day And came out perfect Thanks to all of you! Ken and Julie Carson Laveen AZ (Happy Wife Happy Life)

These guys are great! I requested quotes from Yelp and the owner of Metro sent me a text back with…read morean awesome price right away. They got me scheduled for a cleaning the same day. All sorted out before 9am on a Saturday. Speedy, friendly service. By 11:45 they were done and on their way to the next job. Now, that said, here are some more outstanding points: * Communication . They sent me several text messages throughout the morning to let me know their status. They said they would arrive between 11 and 12 and they arrived just a hair after 11. * Equipment. Gabriel rolled up in a shiny, clean, European style white box truck. It had the big built-in contraption for heating the water and sucking it back out. All the hoses were clean and the pretreatment smelled great! * Friendly. Gabriel and his coworker (sorry, I didn't get his name) were both smiling and were happy to explain about how the pH can affect the carpet, and why the water they were using made all the difference in the quality outcome I could expect. * Professional. Attention to detail. All the vacuum marks lined up and looked great! Gabriel even put plastic under the feet of the sofa to protect the wood and under a large mirror too. He spent extra time going over a dirty soap spot left over from a previous cleaning (provided by my apartment complex) I'm going to have them back to do my sofa and love seat. Hire this company and you'll be as happy as I am.

Gabriel dropped the ball. During his quote he said that he could do my job a few weeks out and said…read morehe'd be able to match my grout without any issue (since he was repairing the sandstone top of my bbq island) . I agreed to wait since I liked the reviews I read on Yelp. The morning of the job I get a call from him saying that there is an issue with the grout company getting my grout. He said he'd get it straightened out and could come two days later to complete the job. I agreed. Then the morning of the second appointment I get a similar call and he said that he is not sure exactly how long it will take to get the grout but that he should be able to get it eventually. Then a week later, when I hadn't heard any updates, I told him I'm going to move forward with another company if I do not get word he told me that he ultimately couldn't get the right color grout. His communication throughout the process was inconsistent. I do not get upset when issues arise since I know that things happen. It's more about how it is handled and Gabriel was disrespectful of my time and a poor communicator throughout. I recommend that you avoid this company.

We recently had a tenant move out of one of our rentals and they left us with about 4 years of pet…read moreurine and poo on the brand new tile floors! Logan responded quickly to my inquiries, provided a quote and Joe showed up right on time! They were both very professional and friendly. Joe worked very hard to make sure I was happy with the results. While the floors will never look new again, they've been cleaned, sanitized and sealed and now livable.

We've found that sometimes "follow-up" is the best way to judge the quality of a service business,…read moreand these guys rate 10 Stars for that. The initial job to regrout our bathtub/travertine wall joint was a little pricey but looked OK, with good sealing of the new grout. But a couple days later we noted a slight discoloration on the travertine tile above the grout line. I spoke w/Logan, who arranged IMMEDIATELY to return to check that. While at the house he was apparently not entirely happy with the (wide) width of the grout joint, so he insisted, in addition to a clean-up of the travertine, on doing a TOTAL DO-OVER of the whole job. Pretty impressive, and it looks way better than initially.

Very friendly staff. Lots of great choices. We like the displays too. No pushy sales people, which…read moreis always nice when you're just trying to figure out what you want.

It's interesting to see the previous review by Jessie complaining about Emser shutting their doors…read moreearly. I too was treated badly when showing up just minutes before their closing time. Details? Well, I arrived at 12:55pm on Saturday, when they claim that their hours of operation were until 1pm. Now, I'm not sure how you interpret a 1pm close. For most retail establishments, I think it means you can walk in up until 1pm, with more time to do your shopping. However, the sales manager had other ideas. I was told they were closing down at 1pm, and I had to leave. Yes, that's right, the manager told me to get out. I tried to negotiate my expulsion because there was a strong recommendation by my contractor to buy from them. I thought it would be okay to accommodate the store manager and just get things done in like, 1 minutes. So I pulled out samples I had brought with me (my choices were already made for the most part, and I was looking for cheaper/nicer alternatives) and said, "This won't take any time if you can just tell me if you have anything to match these here sample. See?" The manager looked down at the sample tiles, frowned, then looked up at me and said, "Sorry, nothing really like that here." I looked at my wife to see if she wanted to press further, but she was heading for the door. Not saying anything that would make my native New York accent overly apparent, I picked up my tile samples and left. However, there's more. The final insult took place when their locked exit door would not open. The same friendly manager (so called) looked very annoyed as she leaned heavy into the bolt and forced the door open. In my defense, that door was not user friendly. Now maybe I should have known better than show up 5 minutes before closing. And maybe I should have been better acquainted with the door lock used at Emser. However, I really don't think either was the problem. To get some closure, I spoke with my general contractor the next day using my New York accent to communicate my unhappiness (man did that feel great!). He called the regional sales rep who, that same day, did leave an apologetic voicemail on my cell. I didn't call back, though. It wasn't worth the effort. I guess there are tons of people who buy Emser tile and are quite happy with them. However, I can only assume they come early in the morning and wait politely for the doors to open. All good, but I will not be one of those people.