My family has used GoWay travel agency for several years now. We use them only for international…read moretravel as we feel they can obtain better results much quicker than we can with better cost efficiency! They use destination specialists for countless different countries! We've traveled to nearly 20 different countries in less than 7 years and typically have had few to NO issues with anything arranged through GoWay. Then most common issues we've experienced have been due to Mother Nature not cooperating on the specific days we had outdoor excursions booked. However, that's nothing that the travel agency could have controlled. Each specialist that has been assigned to us has always been well organized, thorough, knowledgeable, communicative and timely! Even if our assigned specialist is on sabbatical, we have always been temporarily assigned to someone else to cover any of our questions in the event of a random issue or accidental mishap. We, WITHOUT QUESTION, highly recommend this travel agency! Can't wait to plan our next vacation with them!!!

Traveled to Thailand Dec 2-14 2025 on a custom made trip with 2 others (total 3)Transport to…read morehotels/ airports were never on the correct time, usually late. Went to check in for the morning flight to Phuket( was unable)!Called Go Way and explained our situation. At that time we ask them to check us in, which was 24 hours before our flight. Morning arrived and the local guide phoned our hotel to there was no flight. And asked us to go to the airport early. Once at the airport, we were notified that there was no flight to Phuket. at that point we were on our own. Local guide helped us get a van to Chiang Mai, which was a 3.5-4 hour ride on a road under construction.Once at Chiang Mai airport, each of us ran around, trying to find a flight to Phuket.After checking 3 airlines was able to find 3 flights to Phuket.Unfortunately the flight left 9 1/2 hours later. Nowhere to put our luggage, by this time we had already travelled for a month. So there we are in an airport holding onto our luggage. we finally boarded the flight to Phuket at 9:25pm.Arrival at 11:25 pm,travel by van to hotel . Arrived at the hotel 12 hours later than we were told.Lost a full day at the hotel. All expense and stress we experienced on a custom designed trip. Everything was to be taken care of by this company. This happened on December 10.2025. we have been waiting over six months.Finally received a refund for the cost of van to chiang Mai and flight to Phuket.Go Way offered us $144.00 for the stress and inconvenience of being stranded. Phuket, which was to be some R&R four weeks being away. Lost my day at the pool. I've reached out many times to customer service with no reply. Everyone always seems to be vacation I phoned customer service for the month of February. for the vice president, Marlaina Jankowski to please return my . My travel colleague was on the paper trail with emails to Jason Stratford in May. Apparently.this was forward customer service, where it has come to a stop once again. I have done a fair travel in the last number of years. I would never recommend this company,Go Way. I'm very embarrassed that it's a Canadian company. I am going forward with my complaint ladder, Better Business Bureau. I have prep documents of all the expenses and the original booking.

I was just like everybody else, a cancelled flight due to COVID and an email from Flight Network I…read morehave a future travel credit. No code, no mention of even how much credit exactly. Luckily I had a few different emails from them: skedchange at flightnetwork.com and fnonline at flightnetwork.com. Also, on one of the emails, the agent identified themselves with a name, address in Canada and Canadian phone number. When I tried to re-book, I called multiple different numbers trying to avoid ones (if there were any) that connect me to the call center in India. One of the agents told me they can't help me with re-booking and that they'll have the sales department call me in 48-72 hours, sound familiar? On top of that, that timeframe would have ended up being the weekend so I gave up on getting my money back or a re-booked flight. They called me on Monday! The phone call felt different, it came from a Canadian number +1(647)956-0177, very little background noise (didn't feel like a busy Indian call-center although the agent clearly had an Indian accent and name). At first, I thought ok, I only have to pay ~$100 difference, that's normal but then he said after taxes and everything, it would be $700 for a re-booked flight... with my travel credit of ~$630 applied = over $1300 total for the flight. I checked the airline's website, a brand new ticket (without any travel credit applied) would have cost me $700. I started asking why that is and it doesn't make sense and that I don't wanna lose my money and that I really want to do business with Flight Network but my budget doesn't allow it. After 5 minutes of essentially trying to get the agent to sympathize with me but NOT BEING RUDE, he said Flight Network can't issue me a refund but they can ask the airline to issue me a refund. He said he needs to hang up and talk to the airline and will call me in the next 24 hours so I thought ok, that was it, he saw he can't scam me anymore so they're hanging up. He called me back within 1 HOUR, saying the airline will refund me 100%!!! Next, he wanted $30 handling fee which I thought was a low price to pay for getting my ticket money back (plus I can always dispute the payment on my credit card if it ends up being a scam). I received an official email for payment receipt and another confirming that they'll try to get a full refund. He gave me 6-8 weeks timeline to get the refund which I've heard is pretty standard... I got my full refund 2 days after that last phone call with Flight Network! I know it probably differs from most people's experience and I was the same but maybe the fact that I was trying to haggle with him in a RESPECTFUL manner (regardless whether they deserve it or not) that got me my refund. Here's another phone number that I had more luck with: 1.800.671.5032 ext 2866

I booked a round-trip from Berlin to Istanbul from December 17 to December 20, 2025, but I had to…read morecancel due to illness. Per Flight Network's refund policy, I am entitled to a refund once I provide medical proof of illness, and the duration is 6 days after receipt. But that's not what happened. Since providing my proof of illness in December, I have not received a single response from them. I have contacted them by phone many times, and the excuses have been almost verbatim, independent of the agent on the other side of the line. I am now convinced that they will not provide me with any refund. Their service fee is often 100% or more of the original ticket cost. They don't do right by their customers on refunds. Stay away!

THis is an unprofessional tickect office. They provided customer informatin arbitraily and shirked…read moreresponsibility in a terrible way. I advise everyone to be caustious when dealing with services here.

From the owner: Global Travel Agency specializes in selling tickets to Southeast Asia. Other services include tours…read moreand insurance packages, visa applications to Vietnam, transferring money to Vietnam and sponsoring relatives to visit Canada from Vietnam.

We joined a four-day trip to Eastern Canada in early October. It was a very pleasant experience…read more Our tour guide, Sally, was professional, knowledgeable, friendly, patient, and spoke three languages. She ensured our entire trip was smooth and enjoyable. The fall colours were amazing, and we were also grateful for our driver Wilson's great driving skills, which kept us safe throughout the trip.

What's not to like. Leave the car at home, avoid the traffic and either sleep or get some work done…read moreas I ride to Niagara Couch style. I hate driving to Niagara Falls, the traffic is horrible. I often get work done on my computer and the free on-board Wi-Fi is a nice touch. And, having an on board toilet is an added bonus for us older folk. It's costs $50, but you get $40 back in chips to play at the casino and if you play it right, like I did last time, the trip costs nothing. Staff were courteous and helpful. While they offer same day service, I recommend calling ahead to reserve a spot during summer months as busses can fill up quick.

15day National Geographic Inca Explorer The tour had an…read moreexcellent itinerary and activities, giving a broad overview of Peru - we loved it. Accommodations (with one exception) were great, and all had an included breakfast buffet. The tour's included activities (e.g. cooking class, pisco tour and tasting, potato park, boat tour of Isla Ballestas) were terrific. Appreciated the two included flights which saved a lot of driving time. Logistics were handled, and everything was smooth and easy (thanks to our CEO, Mary Chu!).

This wasn't the first time I felt ripped off by G Adventures but this recent trip was so unpleasant…read moreit not only made me never want to use G Adventures again but also never to return to the country (Madagascar). G Adventures charged thousands of dollars for the trip and put us in basic (trying not to use the word crappy) accommodations. The ITC lodge in Ranohira we stayed at had no running water but somehow the toilet still leaked, cockroaches everywhere including on our towels, which we were told specifically that we weren't allowed to kill. When I showed my friends/family picture of this "hotel" bathroom, they said it looked like a prison. None of the places we stayed at had reliable running water, electricity, or Wi-Fi. We were covered in mud/dirt (likely mixed dried animal feces I'm sure) every day and unable to shower more often than not. With the living standard in Madagascar, hotels are very, very cheap compared to the rest of the world. Even so G Adventures chose to put us in the most basic facilities that would not even qualify as a hostel in most other countries. Furthermore, this trip included very few activities and almost everything is optional, which means you have to pay out of pocket. If you choose not to do the optional activities, you're left with nothing to do except for staying at the crappy "hotels" so you really don't have a choice. During the 15 day trip, only three meals TOTAL were included. So G Adventures charged us a large amount of money but provided us with next to nothing regarding lodging, food, or activities. Where did the money go? They're just scalping basically. The trip felt like a scam. I contacted their customer service beforehand to see which level of footwear is recommended for hiking during this trip and also if I should bring my own snorkeling gear. She reassured me that sneakers would be fine and if I brought my own gear, I could participate in snorkeling without having to pay extra again. Neither were true. I ended up falling in the muddy, slippery jungle, and had to get assistance because we were walking on steep rock surfaces (the type you need a rope to climb down with), and was charged for snorkeling anyway. This was my first trip with them after taking their Turkey trip last year when they dropped the price literally a couple days after I paid in full, then told me they wouldn't give me the price difference even in travel credit because price could change anytime. They really care about every single penny they can squeeze out of you rather than customer service, satisfaction, and retention. I know they spent a lot of money on advertising to make it seem like a nice tour company. Beware - that's where the money you're paying going toward, NOT the actual trip you'll be taking.

We were recommended by a friend to contact Jamie Lipsit for our vacation booking . Right from the…read morestart Jamie was very helpful and patient helping us find the right vacation destination. She presented us with several options until we decided on the right resort that fit our likes . We decided on Jamaica , The Jewel Paradise Cove Adult Beach Resort & Spa which was perfect for relaxation and fun which was what we were looking for . Thank you again Jamie See you for our next vacation destination.

From the owner: I’m a Travel Agent looking to help future clients book their next vacation which could be All…read moreinclusive destinations holiday, Cruise’s or even a flight. If you’re looking to book to go to Disney world or Disney Cruise, looking to plan a destination wedding or Honeymoon. Wanting to do a group vacation or bachelor/bachelorette message, email or call I’ll help you book your dream holiday

Visa Connection is in a small office located above a gallery on Hazelton lane…read more They specialize in obtaining tourist and business visas for pretty much any country. They can expedite these services for you QUICKLY - but obviously at a price. I have used them several times for obtaining various business visas for my boss traveling to other countries. They can get you the visa typically 75% faster than if you went in person and did it yourself. This is very handy for urgencies or for frequent travelers who need their passports back in due hast. The staff here are very knowledgeable and can quickly outline everything you will need to submit your visa application. They can email you a package with all the requirements and paperwork for each specific country. Overall very speedy and convenient for emergencies!

VISA Connection Review We used the service for visas related…read moreto a multi-country Asia trip with complications. Efficient, respectful, prompt, responsive and effective. Not cheap but the peace of mind was worth it. Oksana was a dream to deal with as she tolerated my persistent nagging with patience and elegance.

Excellent service from Mr. VIJAY KARTHIGESU…read more Thanks Thomas Even after service, when I call Mr. VIJAY for any after sales service, I receive attention and necessary action. Satisfied customer for years now.

I would like to thanks Skyroute agents that always helped me out with booking my air tickets great…read moreservice and support

This place is a bit difficult to find, but if you get off Bay Station - you are already one step…read morecloser! The staff here are very friendly and are super detailed when explaining how to purchase and use your JR PASS. For those planning to go to Japan, this is a great place to buy your pass. I prefer buying it in-person because I can check the spelling of names and feel that someone else can be my witness/checker lol. They also gave me lots of pamphlets and maps, teaching me to pick up my pass in local stations as opposed to Narita/Haneda Airport (because it can get really busy). Thanks again for your help!

From the owner: * Air tickets: special Discount Tickets (Japan, Asia and all International/Domestic Flights),…read moreEconomy / Business/ First Class * Hotel and Tours : Affordable, unique tours in Japan and Asia. You can customize your travel plan using our package. * Cruise: Incredible and exciting itineraries which will take you to more than one destination within exotic countries. Please let us work on your itinerary to meet your expectations.

We booked our appointment online and were pleasantly surprised to be served right on time--with…read morebarely any wait at all. The entire experience was smooth as silk, thanks in large part to Foster at the front. His stellar communication, welcoming demeanor, and quick wit made what could have been a routine visit genuinely enjoyable. Foster made sure everyone was greeted warmly, guided clearly, and that lineups and services were handled fairly and efficiently. He's a real gem--bringing professionalism and good energy to the space. Honestly, I walked up to the building with much lower expectations, but left thoroughly impressed. Thank you, Canada! Let's keep this up.

I went early was very easy the security people were very helpful and the person that took my…read moreapplication was very friendly and helpful