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    Polestar Marin

    4.4 (72 reviews)
    Open 10:00 am - 7:00 pm

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    Bobby R.

    10/10 experience here ALL around! Exactly what you'd wish modern-day car buying to be. Incredible service, beautiful showroom, the product (Polestar 3) is absolutely stunning, and efficient and transparent purchasing process. Kevin at the Marin center knew how to provide a seamless experience and made the unthinkable happen in locating what I needed and delivering it same-day. Michael did a fantastic job with a product demonstration, making sure I was well acquainted with the Polestar 3.

    Polestar 1
    Steve L.

    Came by to check out electric vehicle options. Kevin and David were great. They greeted me when I came in and answered all of my questions and allowed me to poke around all of the cars at my leisure. The process to order a vehicle is very straight forward and the vehicles aren't being marked up which is great! The showroom is very clean and inviting.

    Polestar 2
    Chris M.

    Had an excellent car buying experience here. I got to work with Kevin, Jorge, and Diana. They were extremely patient and went above and beyond to make sure I found the right car for me. Can't say enough good things about them and would definitely be back again in the future.

    2023 Polestar 2 in magnesium
    Kyle R.

    Polestar Marin and its team, especially Kevin, has been great! We stopped in by chance one day and explored the cars. We scheduled a test drive for the following weekend, and boy we're we happy we did. We were greeted right away, asked if we had any questions, and started to explore the cars. Kevin answered all of our questions we threw at him. We went home and placed our order for our now 2023 Polestar 2 with an estimated delivery of November. Throughout the entire time, Kevin was just a text message away for questions about the car and/or process. We managed to luck out and got a call 2 weeks after placing our order that a car with our specs was arriving, did we want it? We of course said yes and it was such an easy process to finalize everything. We liked the no-pressure, straight forward process to purchase and vehicles don't have any additional markup on them, which is a major bonus! Thank you Kevin, for the easiest car buying experience I've had!

    Don L.

    Best auto buying experience I've ever had! The Polestar Marin "Space" is set up to make it easy to sort through models and options. (The Polestar website is also easy to use.) A huge shoutout to Kevin who helped me through the journey, with no pressure whatsoever and patience to answer all my many questions. My first visit I had just a vague interest in an ev, and Kevin and the team took the time to educate me, no "have I got a deal for you today" nonsense! From there to delivery of the new car the process was seamless. Great dealership, team and car....Recommend 100%!

    In this angle can see the door mismatches color, very hard to see at different angles.

    On Dec 26, I bought a 2021 Polestar 2 "Certified Pre-owned" with 15,xxx miles. The car fax was clean, and Polestar Marin mentioned no issues other than it used to be a rental. When first seeing the car, it looked good. No obvious issues other than the normal wear from it being used. I take the car home, and a few days later I washed it and that's when I noticed sanding marks on the driver's door from previous body repair that was done poorly. There are small pores from improper repair. I brought it to their attention and was basically told it was my problem (not verbatim). I have asked for copies of their inspection and have yet to receive anything. They also said that they rely on the Carfax which seems to me like they either don't do good inspections on their "Certified" preowned cars or they do none and say well car fax says its good to go. I say all this to say, make sure you get a thorough inspection and don't trust that you are getting quality just because it says "Certified" preowned. Also, the car is scheduled to go in for warranty repair on front right suspension noise at polestar San Jose, and they are not willing to pick up the car for service. Polestar website says up to 150 miles pickup and delivery, but they will not honor that. I'm 60 +/- miles from polestar San Jose and they will only do 20miles. Not impressed with the Customer disservice. Update Jan 23, 2024 I spoke to Polestar Marin's General Manager Diana Kennedy after Diana reached out on my Google review. Not really sure why Dianna need me to call if the conversation was the same thing. Polestar Marin will not help correct the issue. I asked for a goodwill gesture by assisting in the repair but they will not help. BEWARE AND PROCEED WITH CAUTION when buying from Polestar and Polestar Marin.

    Whitney C.

    We just had the best experience here! Michael helped us look at and test drive a Polestar 2. He was incredibly knowledgeable about everything from the technology to the design of the car. He was able to answer obscure questions that I had about the sunroof and various upgrades to the car. We were able to test drive it for as long as we wanted. They didn't give us a time limit which was nice because we were each able to take the route that they suggested. Michael suggested that we drive the car up into the hills of Marin to see how it handled. This was such a fun experience for us.The car turned out to be amazing and after sleeping on it for one night we ended up buying one! So excited to join the Polestar family!

    Cordell E.

    My family owned a 2021 LE P2 since 12/2020 and it's such a great car. It was the only car in the household, so I was looking to add another. Saw an excellent deal for a fully loaded CPO P2 online at Marin and had to jump on it. Being in the LA area, I asked John if they can ship it and they did so easily. Throughout the transaction, John was very courteous, accommodating, and quick to respond to our questions. It was a very quick and seamless process and took less than two weeks to get the car. 1000% recommend John and Polestar Marin

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    Very polite and helpful employees, made the process of getting a car a great experience.

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    Excellent cars with super team. The folks at Marin Polestar were responsive, helpful, and great!

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    Page 1 of 2

    Ask the Community - Polestar Marin

    Review Highlights - Polestar Marin

    The staff, specifically Kevin Martinez, was extremely helpful and knowledgeable about the vehicle and set up.

    Mentioned in 23 reviews

    Read more highlights

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