My car needed service to fix the grab handle. The team went above and beyond to facilitate this. They were able to look at it when I was there with my daughter having her car serviced so they could order the parts in advance limiting the time they would need to keep the vehicle. Steven was phenomenal, his level of customer service e exceeded my expectations! He arranged for someone to not only pick up my car but also for someone to deliver it back when it was done. This was extremely helpful as I am a senior and don't like to drive long distances without my daughter and by them transporting for me it allowed for my daughter to not to have to take time off work. Thank you, Steven and Land Rover Marin for continuing to be the best car buying experience I've had!! read more

Just visited Land Rover Marin. Alex was very helpful and friendly! Thank you guys for the great service!

I came ready to buy a new car that day. The salesman said he was too busy to help me. Very understandable but then why didn't he refer me to one of the other people who were not busy and who easily could have helped me. Luckily another man approached me very willing to help me but by that time I had a bad taste in my mouth and the dealer ultimately lost a large sale (of a new car!) read more

Alex Perry was a terrific help to me in introducing me to the features of my new car. He was very knowledgeable and so patient as he explained everything. I love my car even more now! Thank you, Alex!!! Lisa V. read more

Dear Jaguar Marin, We just wanted to thank you for hiring amazing people to work in your service department who also answer the phones. We are having an issue programming our vintage Jaguar key fob, and the gentleman who took our call was kind, thoughtful, intelligent and made an extra effort to understand the issue and also to help us find a solution. His efforts are appreciated and we commend you for hiring such great people to work at your location. Happy New Year! read more

Justin Prasad provided excellent service as my advisor. He was professional, honest, and kept me informed throughout the entire process. Everything was handled smoothly and on time. I truly appreciate his help and highly recommend him read more

Jared [Cavanaugh] was great. He handled most of the paperwork over the phone and arranged for a ride to the dealership. Making the buying experience an absolute pleasure that didn't take all day. Highly recommend. read more

Land Rover Marin - 2023 Toyota Tacoma TRD Off-Road - Auto Repair Near Me - Corte Madera, California

I was in recently for some service work on my vehicle and had the pleasure of working with Mel as my advisor and could not be more satisfied with the service and attention I received! My only negative not in connection with advisor was the waiting area, for what we pay for services we shouldn't have to listen to obnoxious folks treating it like their work office. I'd suggest some sort of sign to make aware we know it's not a library but not DMV either. read more

Sold us a lemon. They've had our Range Rover sport in their shop for longer than we have driven it. Been driving loaner after loaner. The shop could never diagnose or fix. Made us drive back car to shop even though the car was breaking down over and over until we asked them come get it the last time. Land Rover will not buy back until you get a lawyer. Unhappy with Land Rover cooperate and the dealership who kept telling us "Range Rovers are complicated cars". No they are not. They are just crap cars. read more

Their customer service is really good . Very polite and seems like good service. This kind of customer service makes me want to do business more read more

I never write reviews here, but I decided to brake the pattern today. Because I had one of the best experiences as a customer in my entire life. In this uncertain times every little nuisance seems like it's going to break you. I started my car and this loud noise came out of nowhere to make me think it was the end of the world. Of course, I blamed my wife for it, since she had been the last driving it (a privilege she can only enjoy twice a year. That's how crazy I am about my car :) ). After trying to figure out what the noise was about and not finding a cause I decided to take it to the dealership where I always take it for regular service, Jaguar Land Rover of Marin in Corte Madera. I felt a little apprehensive since my previous experiences had not been great, just ok. I was dreading they were going to tell me they didn't have time today. As soon as I got there one of the staff members, who was outside working on another car came to me and asked me what the problem was. After explaining, he told me he was going to check with one of the technicians who was almost done with his previous assignment. He led me inside and transferred me to one of the managers. The technician came right away and after asking me to start the car and move it, told me it was a stone stuck in the wheel and they were going to fix it for me. I was relieved but still shaking, after all this is an expensive car with expensive parts if it brakes. I have to say everybody went out of their way to make me feel comfortable and taken care of. I am not going to mention names because I don't want to leave anybody out (and I am bad with names!) but a thousand thanks to the technician Alan, who found the damn stone. I hope you guys keep up the good work and make every customer feel special, like I felt today. Thank you so much to Jaguar Land Rover of Marin for making my day today. Now I have to go and apologize to my wife. read more

I have had my new 2024 full size Range Rover for several months now and I could not be more IN LOVE! This is my 3rd Range Rover from Marin Luxury cars in the last 5 years because I keep going up in size haha! I couldn't be happier and more pleased overall with everything and I feel like I'm riding on a cloud covered in diamonds, it's so plush! From the sales dept, specifically Jordan and Jared along with Travis the finance manger whom are an awesome team together, the service department that always takes care of all my needs in a timely manner with no hiccups, down to the general manager Bret whom is awesome! I highly recommend Marin Luxury cars for all your new and used car needs. They have a wide variety of lovely used cars in all different makes and models too not just specifically Land Rover. I'm partial to the Land Rover though!!! read more

Land Rover Marin - Auto Repair Near Me - Corte Madera, California

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10 STARS if it were possible!!!!!! Brian, you are definitely an MVP!!!! By far the absolute "BEST" car buying experience I have had EVER!!! These guys don't need your business but definitely want it, and they treat you as if they do, regardless if you purchase or not. The facility is spotless, the sales team is genuinely hilarious, and not in a butt-kissing way either. their pre-owned cars are absolutely in top-tier shape, washed, vacuumed, serviced, ETC. The nicest thing is that you don't feel judged or looked down on and you won't get that expected "STUFFY" Marin County attitude. a Lil back-drop..... I have been in the market for a pretty specific Tesla, the Model S P90D with LUDICROUS MODE!!! I have looked from Sacramento To San Jose, visiting & test driving at 10-15 dealerships throughout the greater Bay Area. Only to be lied to, hustled, B.S'd, and waste a lot of time. Until Brian from Land Rover Marin called me. (see Pics) He got me way more than i was looking for and for cheaper. Let me tell you "HANDS DOWN" Marin Land Rover is Top tier, No doubt, not only did they treat my wife & me with the utmost RESPECT and kindness, we witnessed their customer service with at least 3 to 4 other customers and were very impressed. This type of customer service shows when management is treating their staff with respect and dignity. So major CUDDOS to the top brass at Land Rover Marin. Definitely tap in with Brian CHO when looking for a Jaquar, Range Rover, Porsche, or whatever, this guy is knowledgeable, Fast, hella fun and so friendly you will wanna introduce your daughter to him.. LOL.. Seriously I sincerely recommend this place for trade-ins or a purchase. 10 Stars in my book will be sending business your way. read more

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Service is horrible. The employees working here think they are better than others and treat their customers like shit. I wish I never bought a car here because I would have rather given my cash to someone who values my business. read more

Professional, reliable and transparent. We had a great experience working with Sal. He walked us thru the process and made sure we were happy with our decision. We will buy from this dealer again. read more

Purchase a Car a few days ago. It was an easy and fast experience. We told our SA we didn't have hours to waste. Made the deal and were out of there in less than 2 hrs. Rick was great- the only thing.... is that he didn't do a follow up call after the sale. But before we left- he wanted to make sure we were going to rate him high on the survey from RR. Anyways, happy with the car purchase and that it was easy in and out experience. read more

Land Rover Marin - Auto Repair Near Me - Corte Madera, California

Sal Rivas did a great job helping me get the vehicle I wanted. I highly recommend Sal if you are looking to purchase a new Jaguar or Land Rover. Love my F-Pace! read more

I've been going here for almost 20 years and in the last 2 years this place has completely gone downhill.. The service department is so bad and so unprofessional that It's almost shocking. I bought windshield wipers from them and it scratched my glass. I also paid over $1000 to get my car serviced and they forgot to clean the car. This is just a few of many many more issues..... I've had so many issues with my car and dealing with the service department doesn't make it any easier. I suggest if you buy a Range Rover do not buy from the one in Corte Madera. I'll be saving you the headaches and frustration... read more

Service center very incompetent they don't fix You're vehicle they just Bullshit you don't fix your need very disappointed on this service center they they are ridiculous amount of $$$ they are very bad service center read more

Amazing service!! Vince & Nancy were so helpful! On a road trip with our dog and ran into an issue with our car. Not only did they fit us in last minute, they knew we were in a rush and prioritized us. This location is also dog friendly and allows dogs inside the lounge area. Highly recommend!! read more

Land Rover Marin - Dog friendly! - Auto Repair Near Me - Corte Madera, California

So, I've been taking my Range Rover Sport there for over 4 years now. I bought a new Range Rover Sport from another dealer but I still wanted to take mine to this service department since I've been going there and I knew them. I called first to check to see when a service was due and they told me that it would be a 4yr service that was due and that the cost would be around $2500. I called Walnut Creek Land Rover because a friend of mine had been there so I wanted to see if the prices were similar in costs. Well, it wasn't even close, Walnut Creek was almost $900 cheaper. I called back to Marin to see if they would match the same price and I was told no. Well, a few days later I received a call from the service manager Nancy Duong. Needless to say the conversation went very well and I ended up taking my vehicle back to Marin. I just sent Nancy the estimate that I received from Walnut Creek Land Rover and she matched the same price. Nancy was very sorry for the mixup and told me if I ever have any problems to let her know. We ended up having a great conversation in general and I was really appreciative for her calling me directly and taking care of things for me. I just like going to Marin Land Rover because it's a little closer to me and the employees there have been great to me. Thank you Nancy. :) read more

My new car buying experience was nothing short of 1st rate here at Land Rover Marin. My sales associate Luis, was amazing and actually picked me up from the Larkspur ferry with the new ride. I will buy all my new Land Rovers from Luis here at Marin. Thank you for an amazing car buying experience. read more

Jordan provided an exceptional experience from the moment he answered the phone! I shared what I was looking for, and he went above and beyond to find an even better Defender than I had imagined. His communication was outstanding, and he was incredibly helpful throughout the entire process. I couldn't be happier with the service I received. If you're shopping at Land Rover Martin, I highly recommend working with Jordan--he truly goes the extra mile! read more

Ugh. Another car dealership shamelessly marking-up their vehicles because of 'global production issues'. I contacted this dealership and was told that they were adding $20,000 to the MSRP of the vehicle I was interested in! That's 20% added to cost of the vehicle because THEY are having production issues?? Ridiculous and unethical. Another Bay Area Land Rover dealer just quoted MSRP for the same vehicle. As consumers we have choices. Avoid Land Rover Marin. read more

I worked with the assistant sales manager Vince Betar and cannot recommend him enough! We were looking for a Range Rover in this time of scarcity and Vince was instrumental in helping us find what we needed. He was completely honest, forthcoming and was ready to help answer all of our questions. We would most definitely return when we are ready for our next Range Rover. read more

This place knows what they are doing and are willing to assist the customer to find exactly what they want! Travis answered my phone call and helped me through the entire process. He was super friendly and really fast, definitely 2-3 times faster than my quickest car purchase ever! Got a Range Rover sport and it's by far the best SUV In the market, highly recommend them and Nicholas even came to my house and showed me all the features! Thank you Marin Land Rover! Couldn't be happier read more

Land Rover Marin - Suv - Auto Repair Near Me - Corte Madera, California

Sal Rivas is an outstanding sales rep! We had such a good experience purchasing our Land Rover through him. Knowledgeable, easy going, professional! read more

I had a wonderful experience with Sal, he was very courteous and welcoming. Everyone at the dealership was receptive and friendly. We purchased my wife a beautiful Range Rover sport and we are very happy with the automobile. I highly recommend the dealership if u want great service and a beautiful car! read more

Just bought a 2022 defender 90 and couldn't be happier with the whole purchase experience. Thanks to Omar, everytime I came to test drive, the car was already ready. Same with the purchase, all the paper work got done online and I picked my car in less than 30 mins. Great local dealership. read more

Land Rover Marin - Auto Repair Near Me - Corte Madera, California

Got an Evoque HST here for the wife. Was farther out than other local LR dealers but they had the trim/specs I wanted. Process was straight forward and simple. No complaints. read more

I've been dealing with Land Rover Marin for the last 6 years, and have always had a positive experience! I called the Service Dept the other day, after finding a nail in my tire, and spoke with Nancy. She kindly told me to bring the car in, and would have one of their Tech's take a look. On arriving at the Service Center I was greeted by Nancy, who was very courteous and helpful. She served me coffee, which was totally unexpected, whilst I waited briefly for Tyler, an internal Service Advisor. He was very professional and had my car checked in within minutes. We even chatted briefly on the car's history, just to make sure I was happy with everything. The whole process took about an hour, which was expected, and they even put my car through the wash! Great service, but above all great staff, as they truly care! Thank you! read more

THE ABSOLUTE WORST CUSTOMER SERVICE I"VE EVER EXPERIENCED. I am so mad at myself for buying a Range Rover not because I don't love the car but because the customer service at Land Rover Marin is TERRIBLE. I previously had an Audi and they were lovely and so easy to get things taken care of. I can't even begin to explain the terrible customer service. I am going to sell the car because I can't even handle it. read more

Looking at a Land Rover today at the Marin dealership. Jeff, a salesman there showed us the car and answered my questions. A great salesman. No pressure or typical sales bs, he was very professional and right to the point. read more

This review is long overdue but wanted to make sure I let everyone here know the great experience I had at Land Rover Marin. Especially the experience I had with the one and only Dara Sok. My wife and I were in the market for a SUV hybrid a couple weeks back and luckily found one in inventory at their location. We walked in and were warmly greeted by Dara. Dara was simply amazing. He made us feel like family from the very get go. He was genuine, compassionate and a pleasure to be around. Not for one moment did we feel pressured to purchase as Dara's priority was finding the best vehicle for our family. He took us to the lot where the car was, we took it for a test drive on the freeway and residential areas while showing us the different features along the a way. We immediately fell in the love with the car but knowing we were working with Dara was the icing on the cake. Burning the midnight oil, we finalized the paperwork after closing time on a Sunday where Dara and the rest of the hard working and caring employees made sure we left with a smile on our face. Within a matter of hours, we were the proud new owners of a 2020 Range Rover Sport hybrid. Here's to continuing our great friendship with Dara and to everyone at Land Rover Marin. A sincere thank you from me and the rest of my family. read more

I live in SF about a mile from BMC and used to take my Range Rover Sport here for the last two years since i bought it. I have had HORRIBLE service and I was about to just sell my car and buy a Porsche just because of the difference in servicing my vehicle. I decided to try Land Rover Marin for a major repair under a third party warranty. BMC was hassling me about accepting it or not. I got Rafael Rameriz as my service manager and WOW! Fantastic service! He not only was very professional, he went above and beyond for what I came in for. His communication was great with me getting a text everyday on where we were with the repair. At the end we fixed a few items under warranty and it was such a breeze working with him. With this kind of service I will drive 40 mins each way to just bring it here VS BMC a mile from my house. Overall: I will only get my car serviced here and will get my next Range purchase here as well! Keep up the good work!! read more

I leased a Land Rover for 3 years through Land Rover Marin with Thomas and had the loveliest experience. There were issues with the car for years (like I was warned about) - the automatic trunk never worked and I had to manually lift for two years. Anyways. We went to return the car after three years and had the WORST experience with Travis ending with us ultimately returning in San Francisco. He is not trustworthy, honest, communicative or reliable and I recommend using any other location. Very unfortunate as I loved the car and everyone else we dealt with was great. As I chatted with our friends who have also leased through this location, I learned this is unfortunately known throughout Marin about Travis. Wish I had known sooner. read more

Before buying car from them , I went to local Land Rover dealer , explained them what I want and what I'm willing to pay for it , let's just say our conversation was cut short by salesman , claiming it's impossible. I called them next day and again was told that I'm unrealistic . And that is when I went to landrovermarin.com . A wonderful website Price was clearly marked , option to calculate lease vs buying payments, and so on . What was more surprising is that they had same car I was trying to buy , but for $2000 less then I was willing to pay local dealer that turned me down ! Whoa ! What is more surprising is that I did all paperwork over internet and what's more? They delivered it to my home in Sacramento! That is about 2 hr drive ! Free of charge! Kudos to Land Rover of marine! read more

Land Rover Marin - Auto Repair Near Me - Corte Madera, California

I bought my seventh Land Rover from Tom Kane at Land Rover Marin. He is the best sales person in the business. Always looks after me and gets me the best deal and perfect car for my needs. Many kudos to Tom. read more

I came in today to purchase a New Range Rover all the way from San Jose. Josh Salem quickly helped me out and made everything easy! Do yourself a favor and ask for this guy if you want to be treated right! Thanks again Josh Salem and Land Rover Marin! read more

I spoke with Bret who is the GM about our experience in their service department. Bret assured me that they are working to improve the customer experience. Means a lot for someone to care enough to reach out. Changing review to two stars and hoping that our next experience with service there encourages me to update the review again. Best of luck to Bret. read more