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    Polestar

    5.0 (3 reviews)
    Open • 8:00 am - 3:00 pm

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    Lexus of Route 10 - LX570 & LS460

    Lexus of Route 10

    (212 reviews)

    When you purchase a luxury vehicle, you expect a quality product. But what truly distinguishes a…read moredealership is how it responds when things don't go according to plan. After experiencing a significant issue with a new Lexus NX 350, I had the opportunity to see that side of Lexus of Route 10 firsthand. The team made a challenging situation as smooth and stress-free as possible. Brad, Billy, Tommy, and Tammy were outstanding throughout the process. They were responsive, transparent, and patient, and they consistently treated me with kindness and respect. They took the time to answer my questions, kept me informed, and worked hard to reach a great resolution. It's easy to provide good customer service when everything goes perfectly. What impressed me most was how this team handled a situation that was far from routine. Their professionalism, integrity, and genuine commitment to making things right gave me confidence that they truly cared about me as a customer. I'm grateful for everything they did and wouldn't hesitate to recommend Lexus of Route 10 to anyone looking for a dealership that stands behind both its vehicles and its customers.

    Everything was fine until I got to the end. Slick finance dept up-sale of their MagniShield plan…read more What a rip off. Just say NO to anything they have to offer. I fell for the sales pitch and just want to warn others about it. Soured the whole experience of purchasing a car for a family member. I love my Lexus vehicles and wish all the success in the world to the honorable people of Japan who engineer and build great cars but can't say the same for their American car dealerships. The finance guys sit in better offices than the sales people For a reason and is the last opportunity to squeeze everything out of you. They are pros at maximizing profit for their owner. They will talk about their family and yours as though they are your next door neighbor but it's just luring you in before yanking the hook. Just remember that any prices that end in $ - - 95 is that way for a reason, especially when they offer a $500 on the spot discount off the regular price. Others may not admit when they have been scammed. I am not too proud to say that I was duped by an experienced pro. What they don't know is that I too have many friends and will do my utmost to warn them of this shady practice. Word of mouth is a valuable tool For the consumer. The so called detailing service before delivery would leave the Japanese people at Lexus shaking their heads if they knew how their cars are being sold here. I came home and found stains on the driver seat that was not touched, trash left inside the car, folding seats not secured in place and crud all over the hatch. Apparently, no one looked under the hood either. Fluid levels should have been checked and latches should have been lubed. We go to a Lexus dealer expecting a higher level of service, detailing is not just a car wash with shiny tires.

    Maserati of Morris County

    Maserati of Morris County

    (4 reviews)

    I don't know why I never left a review on Yelp for Maserati of Morris County. However, I'd like to…read moredo so since they really did help me out a lot. I am going to copy & paste the 5* review I left for them on Google below. |Written 10 months ago| I just received my car back from service and I would like to give a shout out and 5-star review to Alexandra Kurpiel the client relations and service manager I dealt extensively with, AND, Chris Montero the technician who exclusively worked on my car. I highly, and I mean highly, recommend this dealership because of how Alex treated me. Not only was she super patient and extremely great to deal with given my situation, but without her, I would definitely be in a rut! My hats off to such a wonderful person!! Chris was the sole technician who worked on my car. He fixed up everything tip top, from the recalls, to the service to the damage the car received. I must say everything is running awesome. I only had a brief chance to meet him, and he was great. Even better was the work he performed. A+! Thank you both. David

    Typical carsalesman. Bend over backwards to sell you car but dont remember you once you buy it…read more Bought a masarati quattroporte few weeks ago and having it shipped to California. Told me it would take a week to get ready and one week to arrive. It has been a month and still no car and told it is still in Chicago. Been in contact with steve who sold me car for 2 days and of course no response. Cant wait to see what other problems I encounter.

    Polestar - car_dealers - Updated October 2026

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