I needed some work done on our Nissan kicks. After calling around and being frustrated by the…read morequotes I received, I was referred to Hilltop Nissan in East Hanover. I receive a quote that was hundreds below the others. I took my car in and within days the job was completed at a great price. Christopher, to you and your team I thank you. CE Adames

These people are beyond awesome. I'm on my third Nissan from them and I couldn't be more satisfied…read more Between Peter in Sales, Chuck in Parts and Chris and Leigh in service this is my only go to car wise. You've got a good thing here Anthony. Don't mess with it.

Realized the yelp rating is not that great but at least for me…read more........ Pretty good dealer... lets switch the word. Excellent dealer or people. I was always a fan of Volvo and Polestar and just got Polestar 4 which happens to be my 5 th Volvo/polestar. I always bought it from my local Volvo/ Polestar... but they did not have the exact spec i wanted. So I came to this dealer and what a wonderful to Work with, Ryan. He is what a gentleman. I switch cars quite a bit so, this is my 4th car in 2 years. So, i go to dealer alot! But never met a sales person who is as polite and not very pushing you to the edge. Besides my Lexus dealer guy, he is one of the best sales person I met. Thank you

Working with Ryan to purchase my new car was super easy. He had lots of good advice to help guide…read moreme through the process and even save me money.

Leased a 2025 Ford Bronco from Performance Ford of East Hanover and had a great experience with…read moreMathew. He was straightforward, helpful, and easy to work with. No pressure and everything was explained clearly. The dealership itself was clean, well organized, and overall just a great environment, which made the whole experience even better. Very happy with my Bronco and would definitely recommend both Mathew and Performance Ford of East Hanover.

I went with my wife when she purchased a brand new Ford escape hybrid, in July. She asked for her…read moreold license plates to be transferred from her vehicle to the new one she acquired, and the sales person sent her down the road to have that done. (She has kept the same plates since her first car.) Unrealized by her, the Performance Ford salesperson (Andrew) then proceeded to give her paperwork to sign indicating she was applying for NEW license plates. They allowed her to leave the dealership with her new car and her old license plates, despite this contradictory paperwork. About two weeks ago, my wife got a parking ticket indicating she has "fictitious plates" and now must go to court to resolve this miscommunication and misunderstanding between her and the dealership. When we reached out to the dealership to ask for a letter or some communication from their end, that this was clearly a misunderstanding between both parties, the manager (Timothy Sweeney) first declined because they didn't have access to "official letterhead," then proceeded to delay, and finally (after repeated follow up), sent an email without the essential letterhead. The letter did not speak to any of the miscommunication or take ownership for Ford personnel transferring her old plates to her new vehicle. It's very clear that Performance Ford takes no responsibility for any of their own mistakes. A little bit of courtesy could've gone a long way towards keeping a customer. We will never buy from them again.

Drove past here today - the repair shop, rental and sales building is currently closed - the whole…read moresite is a construction zone now - they may be building up a new shop, or building a new business - will update once I see the new buildings/signs up.

These guys have consistently helped me, are reliable and have integrity. I've used the rental…read moreDept, repair Dept, sales Dept, limo Dept... And I'm not even family or a personal friend... Just a loyal customer!

Second visit even better than the first! Five-star service as always!…read more Once I decided I wanted a new Lexus the first and only contact I made was to Angela Malanga who sold me my first Lexus. Why? Because Angela will be upfront with you and do everything she can to make everything go smoothly. I emailed her what I wanted then we spoke on the phone. She explained to me that if I was set on color and options, there was no timetable available as to when I would get something. But if I liked something available that was in transit it would be a lot quicker. The first one she showed by had pretty much everything I wanted so I took it. She emailed me all the forms I needed to fill out, explained what the fees were and went to reserve the vehicle. Everything was done in less than an hour. Angela kept me informed by email anytime the status of my vehicle changed. When it got closer to delivery, she made sure I was prepared with everything I needed to bring to make it go smoothly. Thanks to Angela, Noah in Tech & Anthony in Finance delivery was a breeze, even with me being under the weather! Although I confirmed with Angela that removed and deleted everything I needed in my trade in while I was there, night came and it occurred to me I forgot to remove the SD card from my dashcam..... Sent Angela an email and the next business day I get a text with picture that it was done. I've never had a bad experience at Lexus of Route 10. From my very first visit everyone I've ever dealt with here has always made me feel like a valued customer.

** AVOID THIS DEALER, BUY the BRAND **…read more THE GOOD (reason for the single star) 1. Sales, Finance team and decent people in administration only reason for the single star - Sales experience is good (because YOU are paying and they need your business - all good) 2. This dealer sells Lexus cars :-) THE BAD (and WORSE) 1. Indifferent Customer Experience Leadership - they are paid to dispute and stall not provide service and to dispute every item very politely) . 2. More than a few detached advisors, enough to make those who do their jobs look bad - a lot of them upsell (alongside the Customer Engagement/Experience Folks) 3. Disputes to any feedback that requires them to actually provide customer service are automated across platforms (hence reference to names in the "response" to this review mentions names that are not referenced in this one!) Data to support this review: a. 6 years of CONSISTENTLY and ONLY servicing the car purchased at this dealer resulted in ~150% MARKUP on the Cost of Ownership (based on Lexus's own data for a vehicle of similar year/mileage) b. Over $22k charged for maintenance on a low mileage (less than 25k miles) Lexus-CPO vehicle purchased and exclusively serviced at this dealer for less than 6 years of ownership. c. The most expensive repair made was for an issue which went from "nothing found" to "watching" to a "must have repair/massive" aligned perfectly to when the vehicle was under warranty (issue identified) to when the warranty ran out!! Oil leaks don't repair themselves- oil leak was reported with pictures and names of advisors who were the reason for the dispute were shared in real time. d. Lexus makes exceptional cars and did its part during the dispute discussions sharing truthfully that they are dependent on the dealer in the partnership, hence the review. What other reason to infer from my experience and a lot of others in the many reviews, this dealer is great at SALES but not so much SERVICE. There are other dealers in this area that are exceptional in SERVICE - choose one of them instead.

Today I had a car accident and was referred to Schumacher. I spoke with Lisa and I could not have…read moreasked for a more kind person. She was the perfect person to speak with in the moment. She made my day filled with despair brighter.

I purchased a vehicle from Schumacher Chevrolet in 2024 that was Certified Pre-Owned (CPO). Turns…read moreout, they "certified" the vehicle even though it had aftermarket parts on it that eventually caused complete failure of the tail lights and brake lights. Whether they missed it in their "rigorous" 172-point CPO inspection, or they noticed it and certified anyways, I'm not sure which is worse. Despite this, Schumacher has refused to cover the costs of the repairs, even though they sold it to me in this condition in the first place. Stay FAR away from this dealership, especially if you're buying Certified Pre-Owned. Once you're out the door, they do not care about you one bit.

Great place , fast and great deals Joana & Lara made all the process to be easy and fast and for…read morethe right money. I leased 2 Alfa's there and I will strongly recommend to everyone looking for a Luxury vehicle at a reasonable price

Had an outstanding experience with Pam in financing at Alfa Romeo in Whippany, New Jersey. Totally…read moreprepared and professional. Had all paperwork ready. Created a seamless experience. Highly efficient and customer friendly. Made the car purchasing experience a pleasure.