I needed an oil change and all of the staffs were so helpful and informative. The place felt…read moreinviting and welcoming. Service was quick and I didn't have to step out of my car. Was able to use a discounted coupon, which really helped! I'll definitely be back again for my next service due.

Super fast and friendly service. They were able to do an oil change on our 9ft tall truck with our…read moreslide in camper without issues in bay 3. Coupons available on their website and still cheaper than Jiffy Lube. The best part was the one kid that had a permanent smile on his face. Would highly recommend.

It is always scary when your car stops working the way its supposed to and at least for me the…read morescariest part is not knowing if its going to be $50 or $5000 to fix whatever is wrong. This was the first repair that was needed outside of my warranty and outside of VW. These guys were honest and straightforward about what was wrong and the cost and the recommendations they provided. They were responsive and communicated to me about the timeline in which it would be completed, when the part was delayed a day, they made sure I knew and I never had to call them for an update. Stress of a broken down car was as minimal as it could be and I will definitely return as the need arises. Thanks so much!!!

This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

my dad goes there every day except Sunday and Wednesday I like my daddy :):):):):):):):):):):)read more

I tried to get On the Spot renewal, but they messed up my registration, and told me the only way to…read morefix it was to go to the DMV in Farmington to get it fixed. Took up the rest of my afternoon because they didn't pay attention to detail. Save yourself hours of time and don't do On the Spot renewal here

Extremely quick service, very reasonable price. My new favorite oil change place.read more

Ahhh. Polite people and fast service. Went to jiffy lube to get an oil change last week and waited…read moreover an hour and left without service. They were rude when I asked them to let me out of the line. Got here and was greeted with smiles and fast service. These guys seem to be able to work and have fun at the same time. Thanks!

Big O is my go to, but I am a firm believer that a company is only as good as there employees. Jr…read morehelped me today and I was beyond impressed. See him at the Bountiful location for all your vehicle needs.

Absolutely disappointed with our service here! Went in for a simple oil change, cost around 120…read morejust for that. Then we got the cabin air filter changed/cleaned, and then had our headlights cleaned. So THIS should've never happened to our car whatsoever. And if it did happen, they should've brought it to our attention before we left. So. Jiffy Lube. Your workers, under our opinion, has KICKED our glove box in, scuffed it up and now it's difficult to open. Thank you so much and will definitely be a topic with an officer if I get pulled over. We will definitely have a good laugh when I can't get my registration out quick

I paid for an oil change. They messed up my car so bad it won't run. They cannot work on German…read morecars. They are inexperienced. They lied and tried to up charge me for a non needed repair. I would give ZERO STARS IF I COULD. Staff is RUDE! And totally unreliable and shady. Do not take your vehicle to this location EVER. I never had car issues until the day after they did an oil change on my German made vehicle.

I've really enjoyed working with Doug. He's honest and knowledgeable and I trust his opinion and…read morework. I love that my money goes toward my repair rather than a fancy waiting room or direct mail brochures.

From the owner: Opened the shop in April 2010. read more

Alex worked on my Chevy Cruze and was able to get it back into tip top shape. He was able to fix…read morethings that the Dealership didn't know how to fix with my breaks. He is very realizable and really digs into the problem of the car to get it fixed the first time.

Above and beyond. Excellent service and pricing. They even dropped my car off for me at my…read moreapartment. I will definitely be using them again and recommending to my friends!

I have had a few experiences with Cole's now and it is safe to say that they have earned a five…read morestar review from me. At first it was difficult to get on their schedule (which I believe is a good sign for an auto repair specialist). Recently I had been to a local mechanic who did not put the correct oil in my Jeep Grand Cherokee. After driving a couple thousand miles, I decided to get on the schedule at Cole's to have them look things over and change the oil again. Also, I had an annoying check engine light that would come on and then go off right before I was able to get in to have it checked. This time the light was still on at the time of my appointment. I dropped my car off when they first opened at 9:30 am. I heard from them again around lunch time after they were able to run the diagnostics and change the oil. One thing I love about Cole's is they will send you a text with a link to a report. The report includes their necessary and recommended services based on the diagnostics and it includes relevant pictures so you can see for yourself what is being discussed. They found my check engine issue and my car was ready to pick up the same day. A couple months down the road, they sent me a follow up text reminding me of some of the recommendations that I didn't have done before. I had them replace my rear suspension which was noticeably warn while driving. Again, I was in and out the same day. With each visit I have felt their pricing to be more than fair and did not feel pressured to do anything they recommended. On my way out I was explained their warranty which I thought was nice, but hoped I wouldn't need it. The next day I started hearing some noises in the rear suspension that were not there before they worked on it. I called and got back on the schedule. They could not replicate the sound I was hearing at first so I went back in and went on a drive with Brandon. A few yards outside of their parking lot the sound came back and Brandon agreed it was not right. They ordered a new replacement strut for me, got me back in a day or two later and fixed the sound under warranty for me. I don't know of any other auto repair place in town that offers that kind of service and peace of mind. I will be back for sure and I will not hesitate to recommend Cole's to my friends and family.

I met Cole as a friend of a friend so when it was time to do a major maintenance on my car I…read morefigured I would give him my business. I was blown away by the actual service. After giving them the long list of things I wanted done they gave the car a full inspection before starting any service. They emailed me a breakdown of everything that needed to be done with pictures and explanations on why. After the work began they didn't quite have it finished by the end of the day as they had estimated. I wasn't surprised considering they were changing the timing belt, flushing all fluids, doing a tune up, plus some other stuff. It was a ton of work. They ended up staying late and extra hour and a half to finish the car that night. Sadly, I was unable to pick it up that late and had to wait until the next day anyway. The cost is right in line with what I expected. But I don't want cheap, if it's cheap they're taking shortcuts or trying to scam you. I also don't want to pay a premium. I think Cole's has hit the right balance. I'm very impressed with the overall service and will be going back.