I have had a few experiences with Cole's now and it is safe to say that they have earned a five…read morestar review from me. At first it was difficult to get on their schedule (which I believe is a good sign for an auto repair specialist). Recently I had been to a local mechanic who did not put the correct oil in my Jeep Grand Cherokee. After driving a couple thousand miles, I decided to get on the schedule at Cole's to have them look things over and change the oil again. Also, I had an annoying check engine light that would come on and then go off right before I was able to get in to have it checked. This time the light was still on at the time of my appointment. I dropped my car off when they first opened at 9:30 am. I heard from them again around lunch time after they were able to run the diagnostics and change the oil. One thing I love about Cole's is they will send you a text with a link to a report. The report includes their necessary and recommended services based on the diagnostics and it includes relevant pictures so you can see for yourself what is being discussed. They found my check engine issue and my car was ready to pick up the same day. A couple months down the road, they sent me a follow up text reminding me of some of the recommendations that I didn't have done before. I had them replace my rear suspension which was noticeably warn while driving. Again, I was in and out the same day. With each visit I have felt their pricing to be more than fair and did not feel pressured to do anything they recommended. On my way out I was explained their warranty which I thought was nice, but hoped I wouldn't need it. The next day I started hearing some noises in the rear suspension that were not there before they worked on it. I called and got back on the schedule. They could not replicate the sound I was hearing at first so I went back in and went on a drive with Brandon. A few yards outside of their parking lot the sound came back and Brandon agreed it was not right. They ordered a new replacement strut for me, got me back in a day or two later and fixed the sound under warranty for me. I don't know of any other auto repair place in town that offers that kind of service and peace of mind. I will be back for sure and I will not hesitate to recommend Cole's to my friends and family.

I met Cole as a friend of a friend so when it was time to do a major maintenance on my car I…read morefigured I would give him my business. I was blown away by the actual service. After giving them the long list of things I wanted done they gave the car a full inspection before starting any service. They emailed me a breakdown of everything that needed to be done with pictures and explanations on why. After the work began they didn't quite have it finished by the end of the day as they had estimated. I wasn't surprised considering they were changing the timing belt, flushing all fluids, doing a tune up, plus some other stuff. It was a ton of work. They ended up staying late and extra hour and a half to finish the car that night. Sadly, I was unable to pick it up that late and had to wait until the next day anyway. The cost is right in line with what I expected. But I don't want cheap, if it's cheap they're taking shortcuts or trying to scam you. I also don't want to pay a premium. I think Cole's has hit the right balance. I'm very impressed with the overall service and will be going back.

Ahhh. Polite people and fast service. Went to jiffy lube to get an oil change last week and waited…read moreover an hour and left without service. They were rude when I asked them to let me out of the line. Got here and was greeted with smiles and fast service. These guys seem to be able to work and have fun at the same time. Thanks!

I went in for emissions and a tire rotation. Because I've had issues here before, I actually…read morenumbered each of my tires before bringing the vehicle in so I could verify that the rotation was done. Sure enough, when I got the vehicle back, **the tires were still in the exact same positions. They were not rotated. This is now the **THIRD time** I've had this happen at this shop. My tires cost me roughly $2,000, so rotating them properly matters. I shouldn't have to mark my tires beforehand just to make sure a basic service I requested was actually performed. What bothers me most is the loss of trust. If something as simple and easily verifiable as a tire rotation isn't getting done, it makes me question what other requested work customers may assume was completed. I'll probably still use this shop for certain things because the location is convenient for me, **but convenience is the only reason. I clearly cannot trust that requested work has actually been completed without checking it myself. Three times is enough of a pattern. **If you bring your vehicle here, verify the work yourself before you leave because they simply don't care.**

Great service!!! Ask for Jeremy!…read more I was in and out! Don't go to Jiffy Lube! Fair price, clean store!

I have been to Jay's for Tires, Lifts, and maintenance on my vehicles and Brandon has always…read moretreated me great. They have been priced fair and the quality has been great.

I took my car to Gill's in Bountiful to balance the tires. They said they would, for free, also…read morecheck the alignment, which would require them to lift the car. After doing that, they told me the alignment was off and recommended I let them fix it. I said I would think about it. When I started the car to drive away, it sounded terrible, like the muffler was broken. I took the car back and told them something was broken. They said the exhaust pipe was broken and blamed the age of the car and disclaimed all responsibility. I took it to another mechanic. He said Gill's broke the exhaust pipe when they hoisted the car up to check the alignment. I would never go back to Gills.

Point S had been my preferred shop for over 5 years as the service was professional, the people…read morewere helpful, the prices reasonable and it was in walking distance from my home. I purchased tires and had oil changes done. My visit today felt like everything had changed for the worst. What I heard is that when Mr Gill took over, he fired everybody and hired other people, probably for less money. Their prices are now higher than other shops, they left greasy prints on the door handle and steering wheel and seats and it appears that they scraped the rear corner.

Great service They keep track of my tire wear, alignment,…read morebattery and breaks New tires have improved our ride tremendously Plus they are all over the western United States

Thanks Les Schwab! You repaired my tire and put my spare back in place! You rock. I appreciate…read moreyour no charge policy! Discount Tire wanted to sell me a new tire . Your show room was clean and comfortable for me to wait in while I waited. You exceeded my expectations. Thanks for not taking me to the cleaners while traveling.

felt like they upsold me with the old "your tread is worn…read moreneed new tires" bit when they didn't know they only a few weeks old. LOL. Not the case they were able to slap 2 new tires on the A6 and balance. I don't know whose cadillac is this ?? Nah really reels great feels like a brand new supercharged cloud just drove me to work.. these guys took care of me I'm stubborn and hard to deal with but they was able to get thru and I'm happy !!!

Burt Brothers quickly addressed a small maintenance issue regarding a bad tire pressure sensor…read more Replaced it for a reasonable cost and rotated the tires under their install service for free! Good team today.

Point S is incredible! they get the work done very quickly, at a good and reasonable price and are…read morekind and give updates often. massive upgrade from the shop i was going to before. this is an honest place and is trustworthy with your vehicles!

Been coming here for years, I actually have a couple trusted shops I go too but These guys are on…read morethe top of my list. They get to the point, if you describe to them what your needing or if you know absolutely nothing about cars this is the place to come too. The team is patient, they assess what your trying to eXpLaIn, because face it.. in reality we all just want people to be good people and just give you a fair price. These guys are easy going, knowledgeable, patient, affordable and trustworthy. Take my review with a grain of salt and stop by to see for yourself.

Replaced my tires, checked my alignment and put my spare back like new! Out the door by noon!read more

Oil change, tire rotation 1 hour 20 minutes, when I went up…read moreto the counter my vehicle had been sitting there in the parking lot as I sat inside waiting. Also, who puts a chewing/water-spitting stinky attendant on the front counter? Won't go back, I'll Jiffy line across the street.