Supplied shop with new lower ball joint bolts in box with note to use them with thread locker…read more Talked to desk girl more than once about supplied hardware and that it was critical to use new bolts. My wife mentioned it when dropping off the vehicle, too. After about four directives to use the hardware, they did not, and RE USED old STRETCH bolts on new lower ball joints. This is an extreme safety concern. No self respecting technician would do this, let alone a trained one. Where is the communication between whoever is talking on the phone and doing the work??? Why is a technician that clearly does not care at best and lacks training at worst even being employed? We had one simple request, and it was on a note discussed more than a few times Your life is in danger by using this business. Re using lower ball joint hardware is a commonly known trade faux pas, a big fat F U to the customer and absolute disregard for human life, and especially on a 4x4 vehicle. Hopefully I can get my $90 in hardware back because they didn't even have the decency to leave it in the vehicle after not using it. Will bet money without thinking that the re used bolts aren't even torqued to spec, because the lug nuts were WAY over torqued. Just realized y'all re used the castle nuts too even though new ones came in the box ‍ what in the world?? UPDATE: representative for whoever Trav is assured me these "kits" come with the hardware they need and re using bolts is fine. I literally provided the entire OEM "kit" and specifically requested these new provided bolts be installed. I will bring any master tech to your poorly ran business table to kindly explain why re using lower ball joint bolts is a BAD idea in regular practice, but especially on a 4x4 vehicle. There is no good reason to not install them whatsoever, and to attempt to justify the opposite after being asked to install them more than once... ????? They actually dig their heels in on this. Incredible UPDATE: wheel lug nuts torqued unevenly between 80 and 130 ft lbs rather than factory spec 85ft lb. Had to jump on lug wrench for most. Good way to warp brake disc hubs and drums guys UPDATE: They gave us 8 of the 10 new bolts back (gave them 10 in a new unopened bag even though only 8 required), yet there are no new bolts on the vehicle. This is seeming like more than incompetence. LBJ bolts required more than 80 ft lbs to remove after their work, exactly as expected. If you're reading positive reviews about this place second guess them and the authenticity of who's writing them wholeheartedly. I am not a complainer by nature but this is more than unacceptable service. My family's life in danger and probably others; most people would probably never know the difference without having some knowledge or investigating. AVOID this shop like your life depends on it because it might. Also watch out for the petty theft, because maybe they're mad at their workload, or a customer for writing a note that may insult their intelligence if they have a weak ego... nobody will ever know here. They also decided to keep an entire bottle of supplied thread locker they didn't use. UPDATE: Had two front tires put on by actual professionals. Found abs sensor bolt was snapped from attempting to remove for LBJ replacement. I unscrewed the broken piece with my hand. All you had to do was replace the 10mm bolt. Explains why the abs was activating just before coming to a stop - the sensor was all loose with loose zip ties around the wire and knuckle. It seems the "technician" realized he didn't even have to remove it in the first place and the other side sensor bolt appears to be untouched. Do the "technicians" do test drives after their incompetent work is complete? Owner has not attempted to reach out. Nobody takes responsibility for anything. UPDATE: more than 3 photos don't seem to upload, but my brand new upper control arm ball joint nuts are all marred up, as if a monkey wrench or vice grips were used on them..... No reason to loosen or remove that do to the LBJ or tie rods guys. Whoever worked on this vehicle was both negligent, possibly intentionally, and did not have a single solitary clue. It would be nice to ever hear back from anybody about anything. I have worked in and been a patron of this industry for a very long time, and I have never seen or dealt with such unprofessionalism and incompetence in my entire life. It is truly representative of a lost generation of bro workers and people that have zero regard for others, or what is right. Management doesn't seem to exist. See photo for green (oem supplied) bolts. The reason we replace lower ball joint bolts is because less than 100% integrity (or 70% in this case) after more than one use (cycle) is unacceptable for this life/death part. If anybody doesn't know, if the lower ball joint or it's hardware fails, your front wheel ejects from the vehicle. Like this https://youtube.com/shorts/3-wk1CYv8JY?feature=share

I worked with Austin and Travis. After getting quoted $1,500 for tires from Les Schwab, they found…read moreme a similar quality tires for $800, plus they threw in an alignment for free. Great guys and appreciate their help. Great experience, start to finish.

I bought a truck here a year ago with an agreement that the cosmetics issue I brought up be fixed…read more The issues included broke window trim, a broken mirror, broken windshield and a dent in the fender. I was out of town that following week and was told if I left it there I would be done when I got back, that was a Friday, I came back and went to pick up my truck the following Thursday and nothing had been done. I received no call telling me they were behind or hadn't gotten to it or anything. Eventually they fixed the windshield the 2 week. They told me initially that they would have someone look at the dent and see if anything could be done, they then told me that nothing could be done even though it's only a 2 inch dent. I'm fine with that. The window trim and mirror are still broken to this day, I've called several times over the year and showed up in person and have always been told they'll give me a call when the parts come in. I've never received a call from their end and have always had to reach out and still haven't gotten anything done. They don't communicate with their customers and they don't care about anything they said once the sale has been made. I would never recommend this business to anyone that values their time, respect and customer service because you'll get none of that he

After requesting a quote from multiple tire stores, All Star was able to beat their competitors'…read moreprices by more than $160. I made a same day appointment and they put them on in 20 minutes. Service was friendly even though it was 30 minutes before closing time and 100 degrees outside. I'm really happy with what I got and I would highly recommend them if you're looking for wheels/tires.

Had an object in a tire and drove slowly to this location nearest to me. They weren't sure if the…read morescrew was too close to the side wall and literally had everyone in their company come outside to confirm they could remove and patch the tire...for FREE! They also took the time to look up and discuss tire options that I will require in the next several months. This company has an amazing team! I will return soon for my next tire purchase.

We had dropped our trailer off at Great Dane. Now since we r moving freight we have some new…read moretrailers that we r moving around ( and switch bad). We noticed our front tire was low.. crap! We called they said come and it was just a few blocks up the road from the J and Great Dane! Win win!they got us right in and it was just a Valve Stem... whew! So $45 later we gone!! Great service.

Great customer service. Made an appointment and they arrived within the window I was given. Tire…read morelooks as good as new. Pricing was comparable with others but valued them coming to me and the exceptional customer service.

My experience with Salt City Wheels was absolutely amazing from my first call to the finished job !…read moreI bought a used car with 3 out of the 4 wheels had curb rash it was so bad I didn't think fixing them was an option and was looking to buy new wheels , guess I got lucky when I came across Salt City Wheels ad and gave them a call . The work he did on my wheels was absolutely a gifted talent ! I'm absolutely impressed and first day back to work and coworkers asking for his info ! Thanks Brian

Did everything really fast and had a very good price for tires. Seemed like everyone knew what they…read morewere doing. Was gonna just buy tires but they including mounting and balancing

While traveling through on a Friday our vehicle's check engine light came on and needed immediate…read morerepair. Got there first thing Saturday morning and they were able to get us back on the road a few hours later thanks to them it was quick and easy. Price was great, customer service was great!

I have been going to Diamond for years and they are the best! They are fair, honest, and very good…read moreat what they do!

I had tires put on my Chevy Astro and I am very happy with them. It has not driven this smoothly in…read morea long time. One of the things that sold me on this place was their dedication to their customers. I called and nobody answered. Within 10 minutes they actually called me back. That impressed me as do the tires and service.

Keith, John, and Harold are tire experts. They also perform service on all makes. I would not go…read moreanywhere else in Salt Lake City has their expertise is first-rate

Bob is an amazing car doctor! They call him 2 knob Bob since she has been a mechanic for 40…read moreyears. If the car has 2 knobs on the radio Bob will know what to do w it! I have brought him things that he wasn't familiar with and that man does his homework and the next day ur car is fixed. I brought him a 1983 rv overheating supposedly. Bob work diligently for three days to find out overheating wasn't the problem at all. It was the fuel pump. Long story short he came up with a affordable solution for me and made me promise to stick with E450 on my next rv purchase! Ha ha. So i did! He is so very talented and great work ethic! Highly recommend him! Keith is great too! He always find time to get me in when I need. He also went above and beyond to help me with a tire return to the manufacture. A tire blew and mangled my rv exhaust and he paved the road to get compensation. Without him I would not have know that I could do that. Thank you Keith!

I almost never post reviews unless things stand out as really good or really bad, but the staff at…read moreLes Schwab tonight definitely need a shoutout. I had to get new tires around a month and a half ago, which is always stressful. This morning, the indicator light came on and I saw that one of my tires was down to 20 psi while the others were around 32. I was running late to work, so I figured it would be an afternoon problem. Unfortunately, I also worked late, and by the time I got in my car to leave work, it was down to 17 psi and I only had 8 minutes until Les Schwab closed. I got there right at closing time, looking for an after-hours key drop and thinking I'd drop off my car, take the bus home, and pick it up tomorrow. To my immense gratitude, they said they would take care of it tonight! I felt bad for keeping them past closing time and asked if they were sure, and they assured me it wasn't a problem. I also watched them very patiently and diplomatically handle another customer who was both angry and ignorant. 30 minutes later, they had not only repaired the tire in question (of all things, there was a WOODCHIP stuck in it, which the tech said he had never seen before), but they'd filled up the other three which had dropped in pressure due to the colder temperatures. Best part of all? It didn't cost me a dime because it was all covered under warranty! Having to replace and repair tires is always a huge financial stressor- alleviate it a bit by getting your tires here and getting their warranty. The customer service will NOT disappoint.

My daughter took my car in to investigate a noise and was told it needed alignment, lower ball…read morejoints, control arm bushings, left and right lower control arms, rear brakes (pads and rotors), rear calipers (both sides), front struts, and rear shocks to the tune of $8300+. Thankfully, she didn't have the work done. She brought it home to me and I inspected it, Put rear breaks on (rotors and pads) and found nothing else wrong. Just as a double check, I took the car into my regular mechanic and had him go over the car and he also found nothing wrong. STAY AWAY FROM THIS SHOP!