Did a great job, very professional and responsive. They cleaned everything and it was great job!read more

I am so very pleased with the work of Tati's cleaners. For a move-out clean of my townhouse, they…read morewent above and beyond, cleaning every nook and cranny of my rental. Bathrooms, cabinets, floors, baseboards, carpets, balconies.... Everything was scrubbed, polished, and left smelling and feeling clean and brand new. I would absolutely recommend their services and will definitely hire them again. Highly recommend!

I've used this cleaning service for years, and overall the cleaners have always done a pretty good…read morejob. They've never necessarily been overachievers, but I've also rarely had complaints. I continued using them for a long time because they were reliable enough, and I understand accidents happen in any business. Over the years, small things have broken here and there during cleans, but I've always been understanding about it because mistakes happen and no one is perfect. Recently though, we had brand new carpet installed that was literally only four days old. During the cleaning, something happened that left marks on the carpet that honestly looked like burn marks. I was able to lessen some of it myself, but the carpet is still damaged. What disappointed me most was not necessarily the accident itself. It was the response afterward. Someone did reach out fairly quickly, but instead of trying to understand what happened or discuss a solution, the immediate response felt focused on proving it could not have been caused by their vacuum. I really just wanted honesty, accountability, and to know if they were willing to help make it right. After looking through other reviews, I realized this seems to be a recurring issue. Defensiveness instead of accountability when problems happen. One of the main reasons I originally chose this company years ago was because they were insured and bonded, which gave me peace of mind if accidents ever occurred. When I explained that I wanted to cancel services because our brand new carpet had been damaged and there didn't seem to be any resolution, I never heard back at all. I completely understand accidents happen. That was never the biggest issue for me. It was the lack of accountability and communication afterward that left a bad impression.

They do not train their newbies all that well. Throwing them into the field with little preparation…read morethats all time based. They have a high turn over rate due to management. They have poor customer service and their workers hardly get time to take breaks. Ive spoken to a many new faces and do my best to be understanding but there is too many inconsistencies with their office. Their work is adequate but for the amount paid, I'd look elsewhere. Management is a nightmare. ​

Repeat customer. Had Evan and his team come for a deep clean and have never been disappointed…read more They're very easy to communicate with, and seem to have a solution for everything that I wanted addressed. They are always thorough. This time had them also pressure wash the patio and garage, and I am very pleased with the results. Their services always seem reasonably priced.

Professional and very easy to book - the staff did a great job! And the prices are reasonable - I…read moream happy with their services.

Great reply and communication. Clear, concise and easy to follow. The reply was within minutes.read more

If you're looking to support a local, veteran owned business, look no further!!…read more I used the request a quote and reached out to a bunch of commercial office cleaners. I own a 7,000 sq ft facility and the last company I dealt with was absolutely horrendous, so to say I was scarred and scared is an understatement. Christian from American Commercial was the 1st company to respond to my request a quote!! Brownie points already He came out to inspect the area to know exactly what and how I wanted things cleaned. My floors are SOO important to me because people are using them constantly and he went above and beyond to meet my needs. If there is ever an issue, he has been quick to respond and fix it! Truly a night and day from the last company I used. Professional, friendly and efficient. Also, they offer Sanitation against COVID, so now my gym gets weekly spray downs to make sure my clients can feel extra safe! He even has stickers I was able to put up to show the place has been sanitized that give my clients that extra peace of mind. Feeling so lucky to not have to search for any more companies and get my place to the cleaning standards they need be to provide a safe environment for my clients! Thank you Christian and American Commercial Cleaning!

I requested quotes from 8 different companies this morning. Plan B has already been here in person…read morethis morning to give an official quote. I appreciate the very quick response time. Yuri was great.

From the owner: Plan B Facility Services, founded in 2010, is an Arizona-based janitorial provider committed to…read moreexceptional service. As a locally owned and operated company, we take pride in our hands-on approach and direct interaction with clients. Our experienced principals actively manage the business and understand the industry inside out. We firmly believe in a customer-focused approach, ensuring that our clients' needs are at the forefront of everything we do. With a philosophy rooted in local service and a wide range of capabilities, we have successfully served numerous locations nationwide and throughout the valley. Choose us as your trusted partner, and we will efficiently and meticulously clean your facility.