This place was pretty lame. Bartender was slow and on her phone instead of tending to us. We waited a while to order our food. Beer was good, my Caesar salad was very boring. The salmon was cooked well though and was a decent size. read more

New management/ownership and it's unfortunate to see this place slide. I'll start out by saying the food here has never been amazing. Frozen burger patties for sure, it was bar food with slightly upscale beer variety for adults and a kids meal served on a frisbee for their plate for the young ones with discounted arcade card options with meals. Overall fun and worth a trip every so often for a family meal out. This weekend we first noticed new smaller menus, simple can be ok, no big deal. But we could tell it was new ownership the second our appetizer came out. Portions for our usual fried pickles were legitimately enough for one person served in a dish that could fit a single scoop of ice cream. Weird. One server was wearing the equivalent of hot pants and really should not have been... floors were sticky... and I could see the filth around the handle of the walk in cooler behind the bar.... so I can only imagine the state of the kitchen. The arcade is gross now and not only were a ton of games not in service but some were half pulled away from walls/clearly unkempt. When I say dirty, I mean filthy. It's an arcade, I get it, but it's clear that NO ONE here cares or takes pride in running a clean and organized restaurant/establishment. The kid behind the counter probably isn't paid enough to keep it clean and organized but he does get paid enough to literally play arcade games in between customers... because he did. And hey, maybe that's a perk of this job. But management should then hire someone to wipe the games down at least once per shift. Our server was polite and timely- she also worked here before the change in ownership since I remembered her and none of these things were a reflection of her so I shall not name names. These symptoms start with a lack of management and high standards in the service industry. I really hope they can get it in gear because there's really no appeal to go back as of now. read more

Food was ok. Staff was under trained, but friendly. Arcade was horrible most of the games are broken. Very expensive games. Even the games that did work didnt have the right number of balls or broken while playing and no one was there to help us. Lost so many credits because of that. I will NOT RECOMMEND going there. I will not be returning unless something changes! read more

We came here for a birthday party which was hosted across a few tables in a large room kind of off the main dining/bar spaces. We had 3 TVs in the space. The staff was accommodating about turning on the specific basketball game on that we wanted to watch (March Madness was going on). We had one designated server which made service slower than I would have expected for a party of our size. But she hustled and stayed on top of things for the most part. Their menu online does NOT match the menus they have at the restaurant. As a vegetarian I always peruse menus online to make sure there's something I can eat. They had impossible burgers listed online and not on the printed menu. Turns out they are phasing out the impossible patties and had one available for me (yay!) I liked my burger but thought the tots were way better than the fries I ordered. Someone in our party ordered a chicken pot pie and it was HUGE. Incredible portion for the price, wow. Another big hit at our table was the beer cheese and the alcoholic shakes (Blue Moon and Shamrock). Theres a big arcade inside which was popular with the kiddos. Overall, I think it's a solid spot to watch a Brewer's game and have some bar food. Try the Chicken Pot Pie! read more

Point Burger Bar - The Chicken Pot Pie it was HUGE like the size of a basketball (no lie) - Burgers Near Me - Waukesha, Wisconsin

Sign at the door said to check in at the bar, so we did. Bartender didn't even acknowledge us. Finally looked at us and said to just go and find a seat. Took forever for the waitress to come with menus and table settings. It wasn't busy, only four other occupied tables in the whole place, and no one at the bar. When our order came, one burger was good, the other basically raw (both were ordered medium well). It took just under twenty minutes for the waitress to stop so we could send the burger back, although a correct replacement did come out shortly. While waiting for our check, a trip to the restroom revealed paper littered floors, overflowing trash containers and an overall serious layer of grunge that made it look like they hadn't been cleaned in a month... made us wonder what the kitchen looked like. Still waiting to pay our bill, we finally just left cash on the table and left. Needless to say, we won't be back. read more

This is a nice spot if you want some drinks and a quick bite to eat. It's not gourmet food, good bar quality food. If you have kids they are easily entertained with the arcade. Service is always fast. Sometimes it seems they are trying to rush you out the door. The place can be a little loud on weekends. Sport bar(ish) vibe to it. Overall an above average place to grab a drink and quick bite. Build Your Own Burger is a nice quick and easy way to order. Recommend the waffle fries over other sides. read more

We walked in, sat at the bar, and were never greeted or acknowledged. We left after 10+ minutes!

How in the world does this place stay in business? A few friends and I stopped in on a Saturday around lunch time and the huge bar was completely empty except for one random guy. Lucky for us, we should get great service, right? Wrong. First of all, we couldn't get a Paloma because they have nothing grapefruit behind the bar. So we ordered basic mixed drinks, like a captain and coke, G&T, etc.. disappointing that a bar so big doesn't even have basic juices but whatever. You know how most bartenders take the bottles that are on display and pour drinks in front of you? They don't do that here. They go around the corner and pour out of some mystery bottles, and as soon as we tasted our drinks we figured out why. The captain and coke tasted like coke, and nothing more. We actually paid for an extra shot just to make the drink properly. Getting that extra shot, though, was a problem - our bartender, who honestly acted like we were a major inconvenience in her day, didn't even look our direction for 15 minutes after delivering weak, ungarnished "cocktails." Live and learn, I guess. Definitely won't be back. UPDATE: through a series of unfortunate events, we did go back. Different bartender this time, but the same completely unfriendly service, horribly understaffed, nothing that would remotely attract a potential diner. We were actually going to grab a burger this time, but after waiting 15 minutes just to *order* a drink, we left to get a burger elsewhere. I mean, imagine that. We are literally at a restaurant with "burger" in the name and we left to get a burger somewhere else. The irony would be funny if I wasn't so pissed off. read more

Tuesday 11:55...one would think lunch hour but not many cars. Went in, nobody at the front desk that said wait for seating. Nobody at the bar. Three tables all sitting, no food. After walking around and seeing not one employee, I called and chose the general manager option. Woman answered, I explained what was going on. She said have a seat will be right out. Five minutes later left and ate somewhere else. Don't see this new ownership surviving long. read more

Although the atmosphere was nice, the prices and quality of food wasn't, in my opinion. Went with friends for dinner. I ordered a bowl of French onion soup. While the amount of cheese was plentiful I found the soup to be very salty so only ate about 1/2 of the bowl. My husband ordered the mushroom burger and onion stack. The burger itself was $18 and you had to pay extra for a side which we found kind of ridiculous. My friend got the prime rib sandwich and was not impressed. The waitress was nice and attentive. Won't be back. read more

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First time at this location. Huge selection is a plus,and nice selection of beers too.Service was fast in terms of how fast food came out. My biggest problem and why I don't recommend them,is there prices. My burger alone was almost $18 and even though there are a lot of side choices,they are all charged for extra on top of the burger,so it was like over $20 for a burger and onion straws.The burger was cooked correctly and had a good taste,but not for the kind of money they are asking .Your bill will be very high if you bring the family .If their prices weren't so high I would recommend them. read more

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Arguably the building, food, service, and beer selection isn't bad here. However I ordered "hot" boneless chicken bites/wings and what showed up must have been a cruel friday night joke from the kitchen staff because the first bite I realized was basically ghost pepper/ Carolina reaper levels of hot. It was on par with a Buffalo Wild Wings Blazin Wing challenge heat, at least to me. And I always have lots of tobasco/peppercave/valentina and hot salts that push the limits in my own kitchen at home. I've literally never had anything that hot unless it was a gag piece of carolina reaper candy or blazin wings. I don't know if un-watched staff dumped their own favorite sauce in there as a modifier or they are targeting and messing with random customers with really hot sauce as a practical joke, as I heard a few giggles from the bar staff, but that was pretty messed up to be serving random apetizers with that heat level if they're just labeled as "hot" I'm not one to complain about flavor and I'm glad it wasn't just Franks hot sauce. But what if some persons kid was served that and ate a lot with a few seconds or rubbed their eyes in the process? Maybe tone it down a bit with another brand of hot sauce? read more

Thousands of topping choice options Hundreds of TV's Friendly efficient staff Very clean! read more

Point Burger Bar - Burgers Near Me - Waukesha, Wisconsin

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Wasn't offered a food menu, even getting the tap list seemed inconvenient. All tv's were on the same channel. Waited quite a while between beers but I guess that was alright since there was no food offered. I'll have a tough time coming here again. More fun having dinner at the Kwik Trip. Not busy at all, understandably. I've noticed the Shankys Whip bottle on the bar has been refilled with something other than Shankys Whip. Red flag warning! read more

Great place to grab a burger. Beer was cold, service was good. Prices were reasonable. Great environment!

Got a last minute open table reservation, the place was not crowded on a Friday night. Maybe should have been my first clue. Let me say this --our server, Brittany, was really great! She was attentive, knew the menu, came back to refill drinks, and fast! The food ....well. It was okay. The burgers were overdone, dry and not very tasty. You're better off with build your own because you can add your own flavors. The specialty burgers are blah. Lots of sides to choose from. The appetizer options & alcoholic shakes looked good but we didn't indulge today. Just for reference- 3 burgers, 1 sandwich, 1 side, wings & 2 beers was $115 read more

Great place for a large party. It has a fun environment and menu, and fast and friendly staff. The on-tap root beer was particularly tasty!

This place has really gone downhill... the first couple of years it was open, Point Burger Bar felt like a community center. It was clean, well staffed and consistent. Fast forward to now... The last three times I have been here, a disinterested teen has been standing at the host stand. Each time, I had to get their attention in order to get them to look up from their phone. Then, they act like you are bothering them. When I asked if we could get a table, she said, "I don't know." When I asked how long the wait was - same response. She finally told us we could "go sit at the bar if you want... I'm not sure if they're serving food." It was 8:00 on a Friday night (hours said open until 11:00). So we go sit at the bar which is filthy. Crumbs and sticky stains literally everywhere. There were three kids sitting at the bar and one group at a table. That's it. The bartenders were just hanging out, talking. We sat there for 10 minutes before the bartender just slid beer lists in front of us... didn't even say anything. I ask if we could get food menus and she disappears for 10 minutes. She finally comes back and tells us "they're only doing apps." Limited eye contact, no menus. We sat there for another couple minutes being ignored and just walked out. It didn't seem like anyone noticed. My son said, "it seemed like they wanted us to leave," when we got back to the car. I used to live close to this place and loved it. It has declined to the point where the norm is now: - No greeting - Disinterested / rude staff - Dirty / Disorganized - Close 1-2 hours before the posted time without notice We keep giving this place a chance and have walked out the last three times. We won't be back. I think the only thing that can explain it is terrible management. To be so bad, so consistently, it has to be from the top down. It's a shame. This place has potential and won't even be in business in a year... read more

Cool place with lots of games for kids. Food and service are good too. I asked them to switch a channel to tennis, and they had no problem with it. I'm hoping to come here again so I can drive the cars on the track. Looks really fun read more

This is my first time trying Points Burger Bar. To say I was disappointed would be an understatement. I started with the ward's signature prime rib bites. It was $8.45 for 6 bites, meh. It was extremely dry, I understand trying to get the bacon crispy but it dried out the rib bites inside. I did like the horseradish sauce that came with though. Of course, I had to try a burger. I wanted to go with the Point Burger but with a lettuce wrap instead but the bartender said if I wanted to make any changes I would have to do a custom burger. Which if I did the same exact burger custom it actually comes out to be cheaper. What a rip off. I ended up making a custom burger - they pretty much charge for every ingredient possible Prime Angus: $8.95 Lettuce Roll Note: Lettuce roll = lettuce bed/nest Montamore Cheese: $1.45 Truffle Aioli: $.45 Note: They even charge for plain mayo, eye roll Jalapenos: $.95 Sauteed Onion: $.45 Tator Tots: $.45 They did not serve me a burger, they served me a slab of meat on top of pretty much shredded iceberg lettuce. I ate my "burger" with a fork. The burger itself was nothing special. Save yourself $ and skip Point Burger Bar. It's overpriced and you're better off getting a burger from Kopps. read more

Point Burger Bar - Prime rib bites - Burgers Near Me - Waukesha, Wisconsin

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Service was terrible. Didn't see our server for 45 minutes after we ordered our food.

What happened to the milkshakes? A few years ago they were a cut above every other place around. They would be large and delicious and they would bring out the stainless cup with all the delicious chilled leftovers and a long spoon. Now they are smaller in a room temperature glass with way too much whipped cream. Please bring back the chilled stainless cup with the leftovers! Your customers are worth it! read more

Forget Dave and Buster's and Chuck-E-Cheese this is your best option for food and entertainment for the kids in the area. Tons of beer options for Mom and Dad, huge arcade, and an awesome go kart track are all on site at this location. Caught an evening meal here with family and friends a couple weeks back. Burgers here are super solid. Also enjoyed the waffle fries. Beautiful dining room and humongous bar. Probably at least 20 different beers on tap also bottled options and mixed drinks. Also tried cheese curds for an appetizer which were just average. Large game room with Skee-Ball, pop-a-shot, and numerous other arcade and ticket games. Indoor go kart track is located behind the arcade. Super fast and fun go karts. They're also run on electricity so you don't get those nasty fumes in your throat. Really pleased with my outing here. Great alternative to dining in the city. read more

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I have some exciting news to share. Point burger bar has been a go-to burger place for my in-laws for quite some time now. This was my first time at their Waukesha location, but they had another location on Good Hope which closed during Covid. We learned this weekend that they are re-imagining the good hope location as a smokehouse...stay tuned to learn why I am so excited about this. Although I didn't get one at my most recent visit, their burgers are pretty good and (most importantly) 100% customizable. Each patron is given a card with every type of bun, patty, condiment, topping, and side you can imagine. All you have to do is mark exactly how you want your burger made and the kitchen brings it to life. The sweet potato fries are crispy and SWEET, almost marshmallow-like in their sweetness. The cheese curds are solid, but then again it's pretty hard to go wrong with fried cheese. The real reason I'm so excited after my visit here? They had a special going in which they were "testing" (for lack of better word) the dishes they want to offer in their new good hope smokehouse restaurant and were offering these smoked pork ribs for less than $10 with the purchase of an appetizer. You guys? These ribs were amazing. Better than any burger I've gotten from here. And...don't tell my dad who smokes his own ribs and up until now held the crown...they were better than the homemade ones my dad makes. We quickly discovered why they were so good when the owner stopped by our table to get some feedback on the dish: turns out they hired tried-and-true Texas pit bosses to teach the proper techniques to get the best quality result. So not only were they delicious, but they were authentic as well and the care put into the smoking and flavoring of the ribs was clearly evident. I can't wait for the smokehouse to come to fruition! Until then, the owner let us know that they have several other dishes they would be bringing to Point Burger Bar for customer feedback, including brisket! read more

Point Burger Bar - Sweet potato fries - Burgers Near Me - Waukesha, Wisconsin

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Food was good, but experience was awful. You order by scanning a QR code on the table...we ordered an appetizer and 4 meals. First issue was there was no diet soda on the menu...we found that there was actually was Diet Pepsi. Second issue, all of the food came out at once, appetizer and meals. Waitress left, never to be seen again. No napkins or silverware. We did finally get one server's attention and got silverware and napkins about 3/4 into our meal. Then we asked for a box, to take part of leftovers home. I've managed to type the entire review since we've ask for the box, and we still haven't gotten it. Will never come back here in the future. read more

For me, Point Burger Bar was ok. As others have mentioned, it's HUGE inside and seems to have a split personality. There's a giant bar with tons of TV's and a wall of tappers and all games and MMA events playing, so it seems like a good place for dudes to hang. But then there's a giant ass arcade that's clearly designed to ensnare screeching children. It's as much bar as restaurant but clearly they are marketing to families. Weird. There are many things on the menu, but it is Point BURGER bar after all, and I always like a build-your-own option. I went with a turkey patty, with provolone cheese, bacon and avocado, and it was just ok. The turkey patty was pretty rubbery and had a (to my mouth anyway) citrusy seasoning that I didn't love. I also don't love that literally everything is an upcharge - except for lettuce and tomato - gee thanks, guys. I did think their cheese curds were really really good and so were my side of tater tots. The burger? Ehhhhh...it was overpriced once you add in toppings and not great. (The Mister had a beef burger - the Cowboy - and said his was "ok" too) Service was good for us, and food came up quickly - they weren't super busy. There's a daily happy hour and game specials as well. PBB would be good for a group especially if you have picky eaters along. For me, I actively avoid bros and screaming children so there's not too much to bring me back soon. read more

Point Burger Bar - Build your own turkey burger with tots - Burgers Near Me - Waukesha, Wisconsin

The front desk staff is completely in different. I called to complain about an order where they had put a beef patty when I asked for a veggie patty (religious reasons). Here is what they said: "there's nothing I can do about that". It seemed she was more interested in seating a group of guests. I received no apology, no refund, no name and they refused my request to connected with a manager. They have lost a regular customer. read more

Absolutely the worst service! Waitress was asked several times for sugar packets and we never got them. I got up and walked to the kitchen. She was just standing there. I said I need the sugar. Someone else said don't come back here. I said if I got the sugar I wouldn't need to be in here. Just lost 4 customers. It took 2 hours to get our food! read more

Disclaimer: This is only my opinion and I try to be honest (good or bad experience)! My rating is closer to 3.5 stars First impressions: typical sports bar/restaurant. Large bar, fairly large dinning area, outdoor seating (yeah! big plus for WI) and T.V.s everywhere. To me, similar concept to BW3. Although BW3 is warmer atmosphere, perhaps it is because Point Burger has the tin sided bar and beer barrel wall and color scheme is gray that makes it feel cold. And you probably should like Point beer as only a few other selections that isn't Point... but still a pretty big selection of beer and full bar along with their signature alcohol shakes. It is a bar, but definitely family atmosphere too with a large game room. You can also build your own sandwich... pick the protein, the bun and the side and toppings. I like the "What's on tap" screen and the wall of tappers! I ordered their Point Burger for $13.95 it is Prime Angus, Sarvecchio Montamore Cheese, Nueske's Bacon, Truffle Mayo, Brioche Bun. I ordered it Medium and it came out medium. I also got the tater tot as a side. Service was fast and on par. It was good but I've had better. The tatar tots had a nice seasoning and was good... again, I've had better. Summary, if you're looking for a sports bar with a good variety of food and different twist in burgers that is above average burgers and don't mind Point beer try it out! If someone asks me to go out for burgers, I'm going to think of Mainstream (Downtown Waukesha) or Grill Junkies (Delafield) or O'Donahue's (Wauwatosa) first. ++++ Menu +++ Quality (including taste) ++ Value (I get a much better value at Mainstream or Grill Junkies) +++ Atmosphere (can't get past the cold decor) ++++ Parking ++++ Easy to get to (right off I-94) ++++ Service read more

Point Burger Bar - Burgers Near Me - Waukesha, Wisconsin

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We heard a lot about Point Burger so we tried it today. It was horrible. One server for 20 tables. She also forgot onions on a burger so when we got her attention she acted like were bothering her. When I received my bill I noticed it was not my bill. We again got her attention and she went in the back and came out with a bill that showed our food but she said she never brought an incorrect bill. Not true. Don't lie. Just say you made a mistake and let's move on. Would not recommend Point Burger Bar. read more

We had a great time at the arcade and the burgers and service were great! There was also live music on the patio. We will definitely be back. read more

We usually love Point Burger Bar, but tonight's food was trash. We ordered takeout at 5:50pm and our pick up time was 6:30. Food must've been done well before that because it was sitting on the counter waiting for us and COLD by the time we got it home. 2 of the 5 burgers we ordered were charred or tasted charred. 1 was burnt to the extreme, and not even close to edible. To top it off their phone is off the hook or broken so I can't even call to fix the situation, and have to drive back in for a refund. read more

Point Burger Bar - "Well done" burger - Burgers Near Me - Waukesha, Wisconsin

Overall horrible experience. The waitress was incredibly rude. I'm 26 and she had the bar manager sent over to "double check" my id and never apologized. The food was bad. The only thing that was good was the beer (once I was finally allowed to have a drink) Save your time don't go here. read more

I ordered to go and the entire appetizer was undercooked and fatty. I took pictures of all of it as it was completely inedible One piece of meat was ok to eat but the rest...not even if picked apart I don't want a coupon, I don't want a gift card. I want my money back. read more

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My kids were next door playing laser tag and I came here for a bit. What a pleasant surprise! The restaurant was clean and nice, the service excellent and my prime rib sandwich absolutely delicious. When my kids are done playing we will be coming back to get them a late lunch. read more

Point Burger Bar - Burgers Near Me - Waukesha, Wisconsin

Impressive lookin Burger Bar but however the food was not very good and beers and drinks seemed more overly expensive than they need to be over all this is a nice guy in a long-term modern bar and restaurant and has a unique look and very family-friendly read more

It's always a blast coming to this place. Some people might say it's bad that everyone that work there knows you but for the most part it's because it's a really good experience every time I go, yes there are times that they do mess up but every time they do they make even better than the last time. Love coming here to watch sporting events and they aren't like some other places that'll have sporting events from different state on while teams from the actual state the restaurant is in is playing. I'd say you should check this place out. read more

First impression walking in was a much cleaner and calmer Quaker Steak and Lube. Very airy and light but not bright. Loved the game room and attached go kart track with a viewing area and live stream in the main bar. Tried a burger and chive fries. Served on a fresh pretzel bun. Better than average but no substitutions allowed even with an up charge. I found that a bit odd but oh well. Great selection of beers and a Wisconsin worthy Bloody Mary!! I need to add this was early happy hour time so the vibe was very relaxed. Unlike other reviews I found the blue walls to be calming not cold. Because of the game room and track though, I can also see the atmosphere getting loud and chaotic during the busy hours. Nice patio for warmer seasons but unfortunately just a parking lot view. I loved the pointy head tappers. read more

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I have been here once for an event and once for regular dinner. The event experience was fine, though truly unremarkable. The dinner experience was just bad. The dining room gets extremely loud, the sports bar lighting is very blue and cold feeling, everything felt busy and claustrophobic and though I have liked every meal I've gotten at the other location, the food was very underwhelming at this one. Additionally, the hostess was running around frantically yelling at people to do things and generally making the vibe of the place panicked and rushed. A couple other notes: I dined with four other people and one person's meal came out significantly later than the rest of us, which always makes things awkward. On the build your own burger card by "roasted garlic" they mean a giant pile of pureed garlic. Lastly, the sweet potato fries taste like funnel cake. I know these sound nitpicky, but when you're already in an uncomfortable setting it adds up. Perhaps we caught them on an off night. Either way, I won't be going out of my way to come back. read more

Visited on 9-7-19 This place seems like a lot of fun. Games on the many many TV's, video games for the kiddos, and lots of beers to choose from! We came in with a large group and had to put up a $1500 guarantee prior to booking in order to accommodate us. When we arrived we were treated to one of the most disorganized food ordering processes I have ever witnessed in person or otherwise. We all ordered off an abbreviated menu they made for us which was surely to make things more manageable for the staff. It didn't work! Amazingly different orders came out at extremely different times. Personally my food was ordered towards the beginning of our group but was not delivered until everyone in our part of the group was done eating. The food itself was reasonable but not great by any stretch especially for a place that bills itself as a burger bar. Here are my bigger problems with the experience. The main server/manager who was taking the orders was quite short with us and at times plainly rude. This was when ordering, when we inquired about our order that was very late arriving, and when we had to ask (multiple times) for our bill. That was the most ridiculous part. Everyone had to wait for them to organize the bills which were put in by name and player #. After an hour I told them that I had to take our kids back to the hotels and I got a bug dose of indignation and was told that I just had to wait until they got int all sorted out. Luckily one of the other parents owed us a meal since we paid for lunch earlier in the day. So they waited...ANOTHER HOUR- A TOTAL OF 2 HOURS!!!...for the bill and found out that for this great (syc) service experience the place slapped an 18% automatic tip on the bill! WTF???? PS If I owned a biz like this I would want to make it as quick and easy for people to give me their money, not hold them hostage as they beg to pay and leave! Today one of the parents reported to the group that this was the only place they used the credit card that they paid for food with and someone had cloned it and want on a spending spree. Great! This kind of disorganization and shenanigans only happens with poor management/leadership. Atmosphere= 5 Beers= 5 Food=3 Process=1 Rude Attitude=1 Suspected theft???= -10 read more