So here we are 23 years with the same bank. I travel for a living and transfer money from my…read morepersonal account into my business account as needed. On this occasion I drove from Dallas to Houston. I had around $800 come out for rent earlier in the day where I keep my rv in Houston. I purchased fuel and that evening before going grocery shopping I checked my account on the app around 5pm. I had a couple of hundred dollars showing positive. I purchased my groceries went to my rv and had a nice dinner. The next day I open the app and my account is negative. I transfer money to bring it positive. Well a day later I have two over draft charges totaling $66 for the gas and groceries. I call the bank and ask to speak to my account manager. She begins to tell she won't refund the charges. I asked to speak to her supervisor a Ms Jones. I politely ask her to have Ms Jones call me. My new account manger calls with great news the can approve one of the over drafts to be removed. Linda Jones called and understood what the problem was. She refunded all my money. Good Job!

DO NOT USE THIS BANK!!!! I moved away and tried to close my…read moreaccount as they only have a few branches in north TX. I have seriously called dozens of times to get this closed out with no return call back. I have left messages repeatedly! Meanwhile, I am getting charged fees and autodrafts I was not able to stop were still going through and I was getting charged on them as well! I have been calling since JULY 2015 and this issue is still not handled as of today OCTOBER 27!!! I have even called the president Ray David, Jr. with no avail! All I get is to leave a message and someone will call me back. But THEY DO NOT CALL BACK!!! And charges just keep going up!!! So now, I am getting certified mail and collection notices! Yet STILL CAN NOT GET ON THE PHONE WITH ANYONE!! Maybe this is how they get their money?!?!? Who knows, but take it from me..... DO NOT USE THEM!!!

There was lil interaction with Macey. However, did answer my questions in a timely manner.She…read moredidn't know things about the home and it's on the listing for example. Was not there for inspection. Could have had the other agent fill in for her as she as unable to make it to fulfill her obligations for her client. Overall, it was impersonal and the service was not up to par in my honest opinion.

WOW! Sharmy was amazing. Great Follow up and wonderful to deal with. I would definatley recommend…read moreher to anyone.

I was such a seamless process to have Marlon handle our recent transaction. He was able to guide us…read morethru the cumbersome procedure with his expert knowledge. The rates that Marlon showed us were all very competitive, however it was his follow up on all of our questions that sold us on using Mortgage Solutions. He was available to answer any and all of our questions. We can recommend him and his staff wholeheartedly to one and all.

From the owner: Pre-approval letters 7 days a week, 2 hour turnaround!read more

Chase was by far THE best mortgage lender/originator we have come across! He was always within…read morereach, always kept us posted on any news or any additional paperwork we needed and literally championed us the entire way even securing our original close date when an unexpected issue arose. Very friendly, honest person who answered all our questions and always made us feel comfortable through out the process. Would recommend him a million times over!

My wife and I used Chase Harmon at Willow Bend Mortgage for our recent home purchase and we can't…read moresay enough great things about him! From our first conversation with Chase, he made us feel comfortable, not only with him, but with the loan securing process. He was very engaging, energetic, transparent and professional. Chase is a skilled communicator, who kept us informed at all times during the process. After comparing rates from other lenders, Chase was able to get us the best rate, as well as some unexpected lender incentives. Oh, and Chase attended our documents signing on our closing day... we've never experienced that before! My wife and I highly recommend Chase Harmon! We not only found a reputable lender, we gained a wonderful friend. THANK YOU, Chase!

Matt and Linda did a fabulous job preparing our house for sale. The virtual tour was great and they…read morereally captured the essence, look and feel of our house. We are very happy with the outcome.

Matt was really patient with us during the purchase of our new home. It took us 1 year to find the…read moreperfect home. During this time Matt took us to numerous properties and was very flexible with our schedule. He helped us throughout the whole process and answered all our questions. I believe that the reason our offer was accepted was due to his professionalism. The listing agent had other offers, but she wanted to work with an experienced agent who would make sure that the deal would close with no problems, AND IT DID! Matt also listed our home for us and sold it in one week. He really kept us on track with all the different timelines. Both during the purchase and during the sale. He is a high energy agent that knows how to get the job done. He got us our dream home during today's very competitive market.