Great customer service and a job well done. 10/10 will be my go to for any machine shop needsread more

From the owner: Machinery parts repair & manufacture. Including splines, gears & heat treating. Job Shop & custom…read moremachine work; non-CNC.

You will never guess what product they carry here..... hahahahahaha!…read more So I had a screw fall behind the wall in a bathroom remodel we were doing... very unique screw.... NO ONE had one.... So once again I went to Tacoma Screw, within 3 minute they had an exact match, and it only cost me a buck... Now.... had they not had one, I would have been waiting 2 weeks for a replacement screw to be shipped to me from the manufacturer... and that was ten times the price! If you need it, they have it!

Excellent quality tools and service. Extremely helpful. Thank you very much Troy and Jeff!read more

They sent me an engine with a cracked head and have not responded to my claim submitted through…read moretheir website or any of my emails. I have been trying to contact S&J for more than 7 weeks now. I noticed the crack immediately upon removing the engine from the shipping crate. It is between a coolant passage and intake port. The head also shows obvious signs of repair in that area. There is welding splatter in that coolant passage and on top of the head. This head is not usage, the crack is all the way through.

I would like to write an update to my S&J Engines review. I…read morehad written a letter to them asking if we could work out this problem I had with a new engine I purchased. I wrote the letter in December and told myself I would give them until 1/31/23 to respond and if no response I would escalate to the Washington State Attorney General's Consumer Protection Division. I did not hear from S&J so I did escalate my issue. Upon doing so, I was contacted via email (which I prefer as I work graveyard) from Casey Fulks of S&J Engines. Casey asked NO QUESTIONS and refunded my money that I had kindly asked for and explained why. Casey Fulks, I appreciate you. I took this issue personal as I had really supported S&J Engines with excitement and faithfulness. I have been your customer three times and our friends/acquaintances have purchased from you based on our feedback. This was a huge deal to me in the customer service light. We are all human and mistakes happen. It's how a person/agency provides the customer service when there is a breakdown that matters. Casey, your customer service to me was stellar. You even advised me that you never received my original letter due to an address change/move. Now that your staff are finally under one roof, you said, you will be providing some review and training about the importance of customer service. This is truly appreciated. After communicating with Casey, I WILL be contacting S&J in the future, even with all of the downfalls experienced during my recent purchase. Casey's communication with me is the sole reason why. I felt like I mattered to Casey as a customer, I feel respected and appreciated and like I am part of the solution. I realize S&J is not out of the woods yet, but I do believe things have changed and will progressively get better. I know several of the Yelp Reviewers have had a bad experience as well. I'd like to ask those folks to reach out to Casey Fulks and see if you can mend the issue. I want to see our local business succeed. I'd like to see everyone happy and healthy. I hope everyone gives them a chance to make it right.

The bald guy was so rude that after a short conversation I walked out and will never shop here…read moreagain!

The employee who tried to help me was very rude and impolite. I will never buy aluminum from them…read moreagain. My previous experiences had been very positive. It's too bad a single individual can ruin it.

Yesterday I found that my Deere lawn tractor would not start. The battery was ok so I figured I'd…read morehave to get a home visit at a big expense. Wilson's called me back and told me that they did not work on tractors But listened to my efforts patiently and gave a few suggestions I could try. It worked! I want to give a shout out to them for the service provided even though they did not get compensation. These folks deserve your business.

Wilson's fixed up our gas powered lawn mower for an affordable price. It made more sense to fix…read moresomething instead of throwing it away and getting a new one. Word to the wise- Saturday they close early, so make sure to get over there asap!

Great experience buying from Shawn Venderberg! Easy to deal with, straight forward, no pressure or…read moretrying to upsell. Was in and out with my new vehicle in 2-hours.

This dealership attempted fix my oil cooler but failed to complete the task ...they replaced parts…read morebut did not flush the oil from the cooling system. then installed an inferior radiator cap and this workmanship left me stranded on a rural Montana highway as they refused to help me get home nor get my pickup towed to them for diagnosis. They kept my full size vehicle for nearly two months and left me with a rental that was a third of the size of my full size truck and lied to me over and over and over....BEWARE!!! I contacted Mark the owner about my issues and even he would not listen to the fact that they did a very bad job in the first place. They blamed all sorts of things instead of tackling the issue. BEWARE!!!

I took them 12 pins that needed to be turned down for my 85yo father in law that uses them to facet…read moregems, he does this as a hobby. This is important to him because he is in a home and this is his hobby he has done since he was a kid. They turned them down in about 10 minutes and did not charge us. They were very welcoming, attentive and kind to us. I would highly recommend them!

From the owner: Precision 3 & 5 Axis CNC Machining for Your Prototyping & Production Needs…read more We provide high quality custom CNC machined parts directly to customers. With nearly 50 years of combined experience in precision manufacturing environments, we understand your manufacturing, quality, and certification needs. We focus on highly regulated manufacturing spaces, such as aviation, allowing us to provide quality machined parts and the supporting inspection and certification data that ensures conformance to customer and regulatory standards. We can support a wide variety of machined part orders, from single-part prototypes to large production runs, numerous different material types, and close tolerance features. We partner with local finishing suppliers to provide high quality finishes that conform to various industry and military standards.

We have a 2016 Chevy Spark. We could not get the usb port to play music with a flash drive. We…read morestopped by one day and they gave us some suggestions. We then made an appointment to check out the radio/usb connection. Steve was very thorough and he and his team checked everything out. They spent over 1/2 hour and didn't find anything wrong. Instead of charging us for their time. They did it for free. We will definitely use Snow's again!

I tried giving them the benefit of the doubt after an inicial good impression. Believe the reviews…read more Customer service is very forced and feels bare minimum if that at all. When getting quoted for a job they did not come look at the car and the new part I wanted to install so I either thought they were confident they know what they're doing/talking about, but no. They assumed it was a part different than discussed and didn't realize it would require more work than replacing the original part. They then asked for more time mid job and an increase in the job's cost (from what I originally agrred and signed for. I returned at a later date to ask how much it would be to finish and they said since the bumper has to come off, it would take around 2 hours of labor, so the cost would be $300. The original tech had told me he had everything routed for me to finish wiring "without" taking the bumper off. So either it takes them a ridiculous amount of time to take a bumper off I could do in much less than an hour, or they're lying about things and can't keep their stories straight. No wonder I've walked in while they argued on the phone with someone.