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    Pohl Spring Works

    3.3 (7 reviews)
    Open 6:30 am - 5:00 pm

    Services - Pohl Spring Works

    Machine shops

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    4 months ago

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    1 year ago

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    1 year ago

    super friendly and great service. I will be going back for additional purchases when needed.

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    2 years ago

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    7 years ago

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    8 years ago

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    S&J Engines - Broken Pistons and Rings.  Go Somewhere Else

    S&J Engines

    (40 reviews)

    They sent me an engine with a cracked head and have not responded to my claim submitted through…read moretheir website or any of my emails. I have been trying to contact S&J for more than 7 weeks now. I noticed the crack immediately upon removing the engine from the shipping crate. It is between a coolant passage and intake port. The head also shows obvious signs of repair in that area. There is welding splatter in that coolant passage and on top of the head. This head is not usage, the crack is all the way through.

    I would like to write an update to my S&J Engines review. I…read morehad written a letter to them asking if we could work out this problem I had with a new engine I purchased. I wrote the letter in December and told myself I would give them until 1/31/23 to respond and if no response I would escalate to the Washington State Attorney General's Consumer Protection Division. I did not hear from S&J so I did escalate my issue. Upon doing so, I was contacted via email (which I prefer as I work graveyard) from Casey Fulks of S&J Engines. Casey asked NO QUESTIONS and refunded my money that I had kindly asked for and explained why. Casey Fulks, I appreciate you. I took this issue personal as I had really supported S&J Engines with excitement and faithfulness. I have been your customer three times and our friends/acquaintances have purchased from you based on our feedback. This was a huge deal to me in the customer service light. We are all human and mistakes happen. It's how a person/agency provides the customer service when there is a breakdown that matters. Casey, your customer service to me was stellar. You even advised me that you never received my original letter due to an address change/move. Now that your staff are finally under one roof, you said, you will be providing some review and training about the importance of customer service. This is truly appreciated. After communicating with Casey, I WILL be contacting S&J in the future, even with all of the downfalls experienced during my recent purchase. Casey's communication with me is the sole reason why. I felt like I mattered to Casey as a customer, I feel respected and appreciated and like I am part of the solution. I realize S&J is not out of the woods yet, but I do believe things have changed and will progressively get better. I know several of the Yelp Reviewers have had a bad experience as well. I'd like to ask those folks to reach out to Casey Fulks and see if you can mend the issue. I want to see our local business succeed. I'd like to see everyone happy and healthy. I hope everyone gives them a chance to make it right.

    Snow's Auto - Window Tinting with Solargard Film

    Snow's Auto

    (86 reviews)

    We have a 2016 Chevy Spark. We could not get the usb port to play music with a flash drive. We…read morestopped by one day and they gave us some suggestions. We then made an appointment to check out the radio/usb connection. Steve was very thorough and he and his team checked everything out. They spent over 1/2 hour and didn't find anything wrong. Instead of charging us for their time. They did it for free. We will definitely use Snow's again!

    I tried giving them the benefit of the doubt after an inicial good impression. Believe the reviews…read more Customer service is very forced and feels bare minimum if that at all. When getting quoted for a job they did not come look at the car and the new part I wanted to install so I either thought they were confident they know what they're doing/talking about, but no. They assumed it was a part different than discussed and didn't realize it would require more work than replacing the original part. They then asked for more time mid job and an increase in the job's cost (from what I originally agrred and signed for. I returned at a later date to ask how much it would be to finish and they said since the bumper has to come off, it would take around 2 hours of labor, so the cost would be $300. The original tech had told me he had everything routed for me to finish wiring "without" taking the bumper off. So either it takes them a ridiculous amount of time to take a bumper off I could do in much less than an hour, or they're lying about things and can't keep their stories straight. No wonder I've walked in while they argued on the phone with someone.

    Pohl Spring Works - machineshops - Updated May 2026

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