1. Poet's Walk Round Rock

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Round Rock, TX

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Poet's Walk Round Rock

5.0 (1 review)

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6 years ago

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Christina O.

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PAM Health Rehabilitation Hospital of Round Rock - So nice!

PAM Health Rehabilitation Hospital of Round Rock

3.2(11 reviews)
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After major surgery involving large and small intestines -- I spent 3 weeks there…read more They have a wound care team that saved my life--the surgeon' staff did not remove all of the staples - one was left in -she had to probe to find it-blood and eck flowed-- I have told her and the PAM attending doctor "she saved my life" Food was delicious. All nursing aids, rehab staff etc were responsive Everyone I met or interacted with were so friendly and responsive to my needs/ questions They also had someone to connect me to wound care and additional rehab I don't remember your names but thanks again

I love to give 5 star reviews but sadly this is not the time. My husband went in and we were so…read morehopeful that the two weeks he was scheduled to be there would help him recover from his month in bed while in and out of the hospital. Unfortunately, PAM was not up for the challenge. The nursing and tech staff were good enough. We enjoyed Cyndi, the Sarahs and Meliza especially. He had speech therapy every day. He had OT a few days and PT even less. So much less that in his discharge paperwork, the PT sign off was left blank. They couldn't even attest as to any level of progress. And PT was the main reason he was there. I inquired with scheduling and they said they were short staffed. I reached out to the CEO who came to his room and said she'd look into it and get back to me. Again, sadly no follow through. The OT intimated that he was difficult to work with and that may have been what PT encountered also - so blaming my husband for PT not coming? Really? I'm not saying my husband is the easiest guy in the world to work with but at least show up. I've already had one occasion to steer others clear of the disappointing results we saw and will continue to do so.

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PAM Health Rehabilitation Hospital of Round Rock - Two days after being at Pam rehab Hospital

Two days after being at Pam rehab Hospital

PAM Health Rehabilitation Hospital of Round Rock - 7 days after being at pam rehab hospital - bandage removed by staff there - not my surgeon, uncovered & unproteected red, blistery, hot

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7 days after being at pam rehab hospital - bandage removed by staff there - not my surgeon, uncovered & unproteected red, blistery, hot

Rock Springs - This app asked me to rate my review but it would not allow me to do so

Rock Springs

1.6(64 reviews)
3.4 mi

I got the help I needed with people who cared. 9/10. The nurses were kind the only downside was the…read morefood it wasn't great at all...

This facility is refusing to listen to or understand my daughter's actual needs. My daughter is…read moreactively seeking further treatment and already has a bed available at another facility. We have explained repeatedly that she needs to be evaluated to ensure she is safe and medically appropriate to continue with that treatment, yet we continue to be asked why she was brought here. Instead of working with us and the receiving facility to protect her continuity of care, we are being told she may be kept here for 8-10 days. Meanwhile, billing has already sent paperwork estimating approximately $7,000 for an eight-day stay. It is extremely concerning when the proposed length of hospitalization does not appear to reflect the reason she was sent here or her established treatment plan. I am also concerned about the repeated attempts to put her back on medications she has previously tried and that were not effective for her. Treatment should be individualized and based on her history, current condition, and actual needs--not simply repeating medications that have already failed. My daughter is asking for help. She was receiving help. She has an opportunity to continue receiving that help, and this hospitalization is now putting her available bed and continuity of treatment at risk. As her parent, I want her safety taken seriously, but I also expect the treatment team to listen to her, communicate with her existing providers, consider her previous treatment history, and work toward the appropriate level of care. Right now, it feels less like the focus is on what will actually help my daughter and more like she is simply being held on a unit and offered medications without anyone addressing the treatment plan that is already in place for her. Families deserve transparency about why continued inpatient hospitalization is medically necessary, what specific criteria must be met for discharge, and why transferring her to the facility prepared to continue her treatment is not being pursued.

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Rock Springs - My emotionally and physically exhausted daughter waiting for hours in a cold small chair

My emotionally and physically exhausted daughter waiting for hours in a cold small chair

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They have very nice water

Poet's Walk Round Rock - retirement_homes - Updated October 2026

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