We spent an amazing day on the lake celebrating our father's 90th birthday…read more Can't speak highly enough about the kindness and helpfulness of the ownership and staff at Echo Bay Marina! Exceptional. Thank you for making our celebration so successful!

Horrible business with rude employees…read more - Initially I came by and they said I could start my reservation at 12:00PM. - I passed a 15 min course to learn that the boat is actually unavailable due to weather; - the guy at the cashier said -- "I'm uncomfortable putting you on a boat because there is an upcoming storm coming" - come back at 3pm. - I called them multiple times between 1:30-2:30 to find out if the weather is ok to rent a boat or not - nobody answered - at 345 a very angry man called me and demanded that I pay for the boat a full price. Very dishonest practice of doing business. Horrible cancelation policy and borderline fraudulent enterprise. I lost $300 despite being told by an employee that it's unsafe for me to take a boat tour: I'll be reporting them to multiple government agencies and will be seeking remedies. Very unfair and dishonest. Avoid at all cost.

Have been using this marina for 30+ years…read more Outstanding service. I've trailered my boat in and while the engine is running on my car a mechanic not only troubleshooted the problem, but repaired it too. Counter staff has ALWAYS been friendly and helpful.

I've been a boat owner for 25 years, have had 4 boats three of them wakeboard/wakesurf. Two…read moreMalibu's and a Mastercraft. I bought my 2019 Malibu M235 at the end of the season never taking ownership until spring of 2021. I knew nothing about this marina as they didn't have it when I had my last Malibu. My friend had owned this particular boat I was about to purchase so I knew its history. While in negotiation on the price I'm told to transfer the warranty was $1,500, during the negotiation the owner Jim Virgintino told his sales guy to just keep the warranty under my friend who was the previous owner and any repairs needed would be run that way. Shady but ok, as long as he put that in the sale paperwork which he did I had no issues with this. Storage was of course included since I was not taking ownership until next spring. When spring came around I'm told my boat will need two batteries. My friend had told me the boat was having an issue draining the batteries and upon buying it I was told the issue was taken care of and new batteries were put in the boat. After discussing this with the service manager I'm told Jim Virgintino would speak to me. I came to the marina to detail my boat and was approached by Jim. He said to me that he never said new batteries were put in the boat and that "I bought a used boat" Now, I never even took possession of this so he sold me a boat that didn't run. I explained to him I was not happy with how this relationship was starting out and started to walk away when he agreed to pay for one of the two batteries. (so kind) Considering this was well over a $100K purchase I was really dumbfounded by his snark attitude. A few weeks after being on the lake the boat stopped working, and we were stranded. Guess what, battery issue. Called the marina and was told, "bring it over and they will take a look at it, not we will come to get you. I have a disabled boat with something they were supposed to have fixed and they don't come out and service? Their mechanic even lives in my community! "Our insurance does not allow us to do that I'm told" This marina is selling $250K boats and provide no service should you break down on a lake they are on. Unheard of. When I bought my boat previous boat from Eco Bay they came to my dock picked up and dropped off, that's what you expect when you buy a $100K plus boat. Unfortunately, my nightmare didn't end there. Since my boat needed service and my friend that bought his new Malibu boat was having major issues Malibu corporate was asking Brookfield Bay why there was two warranty work on two separate boats still owned by the same person and they tried to make me now pay to put the warranty in my name. Are you kidding me? It was part of my contract! They had to bite to bullet and transfer it at their cost. My last straw was when I dropped my boat off for winter storage on Oct 15, 2020, There were a few small things that needed to be fixed that was under warranty, their service manager walked around the boat with me and had me pull it into a slip. 3 months later I get a call from the service manager that the bow of the boat had been damaged. The damage was caused because they failed to move the boat and left it there most likely for months and over time the bow was hitting the dock. Of course, they would not take the blame, even though when it was dropped off their service manager walked around the boat with me. Clearly, they were negligent. Over $7K in damage. My insurance went up $400 because of their negligence. Jim Virgintino likes to boast how successful he is, in many cases loves to hear himself talk as pointed out by another review here, his ego is that of Donald Trump and in a flutter of emails we have exchanged over the year he knows little about customer service. Jim is right and you as a customer are wrong on every level. I have since sold my boat and moved back to Eco Bay which knows how to serve its customers. I feel sorry for the rest of the staff that works at Brookfield Bay because they seem like nice people but when directed by Jim Virgintino they have to follow his swindling guidance and customers get screwed. Photos show damage to boat and their dock which is claimed never happened there.

Was disappointed that after 15 years of bringing my boat to this marina, I had a bad experience…read morewith the owner. He went on and on about how inconvenient it was for me to bring my boat down unannounced, like I did every year, to the "Yacht Club." I only wanted it de-winterized, but after his long lecture, we parted ways. The trouble with giving long-term customers a reason to defect is that they learn what else is out there. After a 3-minute google search, I found someone who was happy to come to service my boat both better and cheaper. Jim Mac in service was always polite and professional. Kath behind the desk was always cheerful and efficient. Sorry to go, but I won't be treated that way.

I love this Marina Steve is a great guy he does his best to try to accommodate everybody. Best…read moreviews on Hudson and super close to the best swimming spot and anchor spot on the Hudson, right next to the Marina.

We went to Half Moon Bay originally for 2 nights. The marina was very nice. We went to dinner at a…read morenice restaurant Fratelli's I. Town. It was very good. Steve the harbor master was very helpful and gave a so many things to do. Spoke to some people at the marina and many people doing the Loop used them as a stop over. The next day we called and audible and decided to go further up the Hudson since my husband had never done it and left a day early. We would definately go back on another trip up.

We love Seaboard!!! Mike the owner is GREAT! Always…read moreavailable to help us out with any & all of our needs. We have had our boats here for years. He has a new hired some new guys that couldn't be more help full around the docks. Looking forward to this season! Big Daddy Kane

Just moved our boat to the Seaboard Marina a month ago and we couldn't be happier. After 30 years…read moreof trailering our boat each time we wanted to use it, we now pull the cover off and go, what a joy. Mike and his staff have made us feel like family and have been so helpful with anything we've needed. The location is beautiful and the amenities like the snack bar, showers, bathrooms, gasoline and parts and service make life so much simpler. Wish we had done this years ago!!

Frank and the Team are truly outstanding professionals. They know Merc Criuse motors and the lower…read moreoutdrive. Super happy with the level of performance and execution! Hunter

Hidden gem near Captain's Cove. Full service marina with professional and helpful staff, nice and…read moreclean facilities, and secured but accessible docks. Storage available in and out of the water. Personalized service!

Nice marina with a pool that is clean and well kept. Our only complaint was no one answered the…read moreradio when we were hailing them. Finally got through on the phone. The guy working was friendly and helped tie us up and with electric.

Had my isinglass done at roundout Very disappointed in craftsmanship and material. Used was very…read morecheap. Many slabs did not line up. Had to move snaps myself. I guess they felt close enough was good. Also requested zippers for front windows that request went denied for unknown reasons, and look of it is very wrinkled unprofessional looks like it was a do it.