I needed a battery for my 2021 Buick Envision. I spoke with Tim and he found the replacement…read morebattery I needed. Unfortunately for Tim this was not a normal battery replacement. He took his time to get the old battery out and replaced the battery without problem. Thanks Tim I will recommend your store to anyone who needs a battery replacement.

Management and staff are so unprofessional. I had to install my own battery in the parking lot as…read morethey watched a female from inside their warm store. All because I wanted them to replace my insulation that they ripped off my battery they retaliated with bad service. Terrible!

Helpful bunch of guys . Good attitude, knowledgeable. Prices for Advanced online can save you…read moremoney, faster service than Auto Zone.

I was having doubts about my battery and alternator so I stopped in for a free checkup Bruce came…read moreout immediately to test both issues. He said all was good but because I only do short runs the battery doesn't charge fully (only 19 minutes) I would go beee for all my automotive needs! Thanks to the rest of the staff too!

Great people! Great products and incredible installation. From the first call with Victoria, to…read morefollow up with Annie the owner and install with PJ they were spot on. Some say I can be difficult, but they persevered and won my confidence 100%! They turned my antique 4x4 into a concert hall. All the patience and tweaks to finish a successful project. I'm a big fan and will return!

John and Annie are two of the best people you'll ever meet. They bent over backwards to help me…read morewith a difficult installation on a very tight timeline. They both stayed all weekend and worked through the night on a Sunday! Their equipment recommendations, quality work and attention to detail were excellent and it was clear they had decades of experience. My car was 50 years old and had virtually no room for equipment but they miraculously made it work. The car was destined to be driven back to Michigan by the CEO of Ford to it's new home at world headquarters. He was really pleased with the final result and we were both grateful to John, Annie and the team for all their hard work and dedication to the project. In the end, most importantly, the stereo Sounded Incredible! If I could give 10 stars I would - I highly recommend!

Had to come here for my CT Emissions. The staff were very friendly and courteous. I went Saturday…read moreand was out within 30 minutes. Check hours for emissions, shorter schedule on Saturday.

I recently brought my car to them to have new tires put on. With that I had no issues. I also knew…read moreI needed new brakes so I asked if they could give me a quote on that and let me know if if anything else needed to be replace to get the brakes done. They quoted me about $3000. They told me I needed to replace all 4 brakes, all 4 rotors, 2 rear calipers, the engine filter, cabin air filter and a a brand new battery as they said it was almost dead. The quote made me suspicious. I had changed the cabin air filter myself not 2 months prior. I also hadn't had any signs that there battery was dying. I took myself over to AutoZone and had them test the battery...94% health. Perfectly good battery no where close to dying but Firestone wanted to charge me almost $400 for a new one. I also brought my car to another independent mechanic shop (that actually had good reviews) and he replaced all 4 brakes, 2 rotors, and 2 rear calipers for $1500. So I found myself a new auto shop and it definitely isn't Firestone.

Purchased a new cap here and the place is a hour away. Installed it and somehow shorted out my L…read moreLED blinker on a 2022 RAM. Guy was in a hurry to get home and couldn't be bothered to help. Said come back tomorrow and blamed me for not giving him "good options". So I drove home in the dark during rush hour traffic without a turn signal and when I got home saw that the installer used a cheap crimp connector on my tail light plug and shorted out the LED. It was not a professional looking install and crimping into LED plugs on these trucks is a 101 no-no. I wouldn't go back to them even if they were next door. These people just don't seem to care.

Cap city installed a bed liner and weather tec mud flaps on my 2022 Ford Ranger. They have…read moreinstalled similar items on other trucks I have owned. As always they did a great job. Thanks Cap City.

Tester my battery and retested it . Very helpful , really knowledgable - could easily have made a…read moresale but was honest, i didn't need a new battery. I will be back when it's needed.

The staff at this location are so kind and helpful, I cannot get over it!! I went there today in a…read morebit of a panic because one of my wipers was not working and it was raining. Two employees helped me out and one got his own toolbox from his car and tightened the loose knob. This guy seriously saved me!! I am beyond grateful and I highly recommend this location.

The Employees at Colonial Ford, Brookfield, CT got the Memo on…read more "EXCELLENT CUSTOMER SERVICE" From Mark Paladino the General Manager, to Service Administrator Frank Porcaro and everyone else that helped me with my specific problems. They cared and delivered the best result. I have been and will continue to be a loyal customer, Thank You so so much, Joseph A. Barca Jr.

Professional and nice people, they addressed car issues right on spot…read more Happy I brought my Van here

They do great work at a great price definitely experienced will use them in the future when needed…read morevery friendly and attentive to not ripping anyone off

I waited over 4 hours to be towed. Multiple times they told me they'd pick me up soon or in the…read morenext 45-60 minutes. They kept saying they were dealing with an ice tow. Maybe send someone else? I walked 4 miles in the ice, snow, mud, and rain to get to the shop and got there half an hour before my car did. There's absolutely no reason anyone should have to wait that long for a tow, let alone be constantly told you'll be towed soon when it's not true.