I have never had any issues with this bank. Very friendly, professional staff that makes my…read morebanking experience all that more pleasant. Great location, hours and plenty of parking. Highly recommended

Worst bank Manager ever. Did not have the common sense to bring me into his office to talk about my…read morebusiness account instead airing my personal account information for everyone to here. Then, could not resolve my problem nor tried to help resolve my problem. Told me I didn't open my business account there I opened it in Indianapolis and that I would have to have them help me. Told him I was closing my account and said ok. Never tried to keep me as a customer and resolve the problem. Looked like he was high or drunk. Idiots!

This is the second time in one week that I have been to this location. I scheduled an appointment…read moreonline to establish an estate account after the passing of my father. Not only was the associate LATE, but when he walked in, he walked right past me-no apology for the tardiness. We proceeded into his office-no introduction, no offer of a handshake, none contact...no condolences-just straight to the computer to start clicking away. After some moments of awkward silence, we begin to go through paperwork. I was told to come back to sign documents. I arrived again, EARLY for my 3pm appointment and he again is not ready! He has a client in the office. I am sitting directly outside his door so he can surely see me as I can see him. He didn't pause to greet me OR to acknowledge my presence and the fact that I am here READY FOR OUR APPOINTMENT-but you again are late. I really don't understand the level of unprofessionalism...but I'll wait. Maybe I can listen to the girls behind the counter speak LOUDLY of how Cardi B was live...(also not appropriate conversation in a place of business IN FRONT of customers...but I digress

American Community Bank & Trust of Indiana LOVES to charge fee after fee with a fee on top of that…read more They don't give a crap if you are struggling, they will make sure they get their fees for that with another fee, and THEN be SUPER rude & unprofessional about it. Disgusted with their customer service. Oh, and if anything happens after hours? GOOD LUCK getting ahold of anyone

The customer service at this bank is impeccable. The ladies that run this bank and have been here…read morefor a long time are the nicest, most accommodating and highly professional workers I have ever encountered at any office. They represent the bank very well and greatly help to make this particular bank stand out among all the others in the area. Aside from being a conveniently located bank serving Munster and Dyer this is a full service lending institution. This bank is a beautifully done building inside and out. Plenty of parking, drive thru and convenient hours. I highly recommend this bank and I know that you will also feel the same way once you experience the high quality of service provided by American Community Bank.

The credit union is always better than a bank, better rates and a more personal business. I am…read moreblessed to have a credit union like this so near to me, give them your business.

The best bank around. They don't nickel and dime you for every little thing that you do. I never…read morehave to switch banks again!

I do not recommend this bank for either business or personal accounts. The experience my company…read morehad with this bank's Business Accounts was horrendous. The Highland Branch's VP of business is rude and immature. This bank COST our company money AND unnecessary STRESS. WARNING DO MOT DO BUSINESS WITH THIS BANK! I

This so called "bank" has no security. Hackers know that they use actual people on the back end who…read moreby the way are not at work on the weekends . This so called "bank" will allow hackers to remove funds from your bank account and they will never give you a heads up to say hey, a hacker just removed a substantial amount of funds from your checking. We just thought you would like to know. 14 business Days before you get your money back.

The tellers and bankers at this location are always a pleasure to deal with and get you on your way…read morein a timely manner.

From the owner: First Savings Bank of Hegewisch is a locally managed, independent bank with branches located…read morethroughout southeast Chicagoland and Northwest Indiana. Founded in 1914, we are proud of our commitment to our customers and our communities. Today people have more choices than ever for banking and financial services. For the many who value personal service and the local orientation of a community bank, however, the choices have become fewer. First Savings Bank of Hegewisch is committed to preserving the advantages customers enjoy in a local bank. Here customers will still find helpful people who are easily available by phone or by visiting a nearby office. And we continue to offer customer courtesies like passbook accounts and Christmas Club savings accounts which many banks have phased out simply because they require personal service. At the same time, First Savings Bank of Hegewisch is constantly assessing our customers' needs and able to respond quickly with new products, services and conveniences in today's world. Since 1914, our prime interest has been our customers. Because knowing what they value--and delivering it--is the formula for our success.

I waited 30 minutes in line at the teller the drive up. It was ridiculous. Who lines barely moving…read morefor over a half hour. When I get there the teller tells me that it's just how it is. Really poor service.

This bank, a part pretty good deals in their offer, has the nicest staff i ever had to deal with in…read moreany bank in any country! Helpful, smiley, funny and friendly! I had such a surprisingly nice time there. They also give away free lollipops;)

When this bank was Citizen's, they were wonderful - nice people, great programs, reasonable fees…read more FIRST MERCHANTS BANK IS HORRIBLE. I tried to stick with them but their awful online banking was the straw that broke this camel's back. They are DAYS behind on posting and do not have a current balance. I have to add and subtract all transactions to get a current balance! The programs are gone and all the hold overs staff from Citizens seem afraid to be friendly. The bank no longer has withdrawal slips out. You have to ask a banker and complete the paperwork in front of her. This is rude and demeaning. Customer service closes at 6pm CST. Very UN-helpful to those of us who work and don't get home in time to call. I resisted changing banks but finally gave in. I have ONE account still open for ONE more paycheck and cannot wait to get rid of these jerks.

From the owner: First Merchants Bank was founded as the Merchants National Bank of Muncie, IN by Hardin Roads, a…read moreformer successful wholesale grocer, together with a group of service-minded businessmen during the Panic of 1893. The enterprising men invested capital of $100,000. Since then First Merchants Bank has been growing both organically and through mergers and acquisitions. The history and timeline of banks acquired includes: 1893 - Merchants National Bank 1988 - Pendleton Banking Company 1991 - First United Bank 1996 - Union County National Bank 1996 - The Randolph County Bank 1999 - First National Bank of Portland 1999 - Anderson Community Bank 2000 - Decatur Bank & Trust 2001 - Frances Slocum Bank & Trust 2002 - Lafayette Bank & Trust 2003 - Commerce National Bank 2008 - Lincoln Bank 2012 - Shelby County Bank 2013 - Citizens Financial Bank 2014 - Community Bank, 2015 - Cooper State Bank 2015 - Ameriana Bank 2017 - Arlington Bank 2017 - iAB Financial Bank