This is the worst bank I have ever seen. Not only as a corporate bank but the inept service from…read morethe bank personnel. 3 major investment companies all with an issue on direct deposit into the checking account set up already and working for withdrawals but on a deposit back into the checking account not being completed then a paper check. 3 different companies same bank. Bank personnel says see it's not us!?! Time for a new bank only a matter of time before this one goes under anyway with the kind of people they have in charge! Stay far away!

I love this bank! The tellers and personal bankers are extremely friendly and helpful. I had some…read moreissues with my new account (fees I didn't expect). I called them and the agent took care of them right away and was very nice about it.

Everyone is so nice, from the security guard to the bankers... I was treated with respect from the…read moretime I walked in. Tia in HR is AMAZING to work with. She is so kind and respectful.

Bank Financial has been my neighborhood bank forever! Amazing people to communicate with and…read moreloyalty always! I highly recommend... Nancy Bonkowski

I've been banking here since 1998 - 27 years! I had opened an account elsewhere in 1996 but their…read moreservice was so bad.... I've never had a problem of any kind there. In fact I've noticed that there's 5 or 6 people working there who have been there since 1998 and that speaks volumes to the character of management - has to be good to retain employees for so long. When I call Sue quickly routes my call to whoever I need to speak to. She's a lovely woman and like the other team members there - is friendly, professional and works to help get me to the right person as quickly as possible. I don't understand the low reviews - all I can say about that is this - as a regular customer at any business I've noticed over my years that if I treat folks with respect and kindness that's what I get in return. You can bank here with complete confidence.

Decent bank, nothing too great, nothing too bad. Just don't get into contact with a girl named…read moreNina. Completely unprofessional and treats you like you're an inconvenience. I'll continue to bank but it will be through the drive through to avoid her.

I am so privileged to have come across first American bank. About 4 months ago I was looking for a…read moreHELOC loan. I was blessed to have had the opportunity to meet an amazing person by the name of Alicia Boswell, what an amazing experience that became. To be able to talk to someone who seem to care about making you feel like you matter to their business and that they ready to walk this journey with you. I expressed my concerns and needs, and she committed to seeing this process till the very end. What amazing, diligence and professionalism, she extended, and how well she guided me through the full process, and to be able to do achieve my goal with First American Bank. Great job Alicia Boswell. Thanks for being a awesome pleasant person. Till this day Alicia calls to see if I have any concerns or questions and to never hesitate if any arise. Thank you first American Bank and thank you Alicia Boswell.

I absolutely LOVE LOVE LOVE THIS BANK, MY BANK. I have been banking with FAB for at least 5 years…read more The tellers and the manager know my name and they always greet me a friendly face and a smile. I love my bank. The only thing is I wished they had more ATM's. I only know where 6 ATM locations are located at. Keep up the good work.

Subpar Experience with Republic Bank in Chicago. I advise against utilizing Republic Bank in…read moreChicago. Due to my father's longstanding relationship with the bank since the 1960s, I have had to maintain ties with them. Unfortunately, they have consistently created obstacles and delays throughout my interactions with them, initially as power of attorney and currently as trustee of my father's estate. In contrast, managing my father's other bank accounts has been a seamless process. Republic Bank of Chicago has turned even the most mundane tasks into arduous challenges marked by multiple delays.Republic Bank of Chicago

I once had a safety deposit back here since I lived two doors down. I totally enjoyed the people…read morehere, always professional and always nice to customers. I can definitely have a friendship with some of the workers. The ATM was situated right off the alley and that was kind of weird. Although I lived two doors down, people would definitely feel strange when my neighbors (who were the most wonderful people ever) were in their garage since it was right off near the ATM. There, a short and to the point review. Wow, that never happens with me!

The tellers are very nice. They do their best to provide professional service to meet my…read morerequirements.

Mr Nick Perez is the personal banker you want to work with…read more Mr Perez is very knowledgeable about the process of getting a personal or car loan without the hassles Mr Perez takes the time to give you different choices Go see him Michael R

Great smaller bank. I like the fact that I don't get mugged by three people standing by the door…read moreasking can I help you 50 times. Yes Chase, I'm looking at you. Very friendly place-nothing flashy about it. Quick customer service I like that. Personal bankers have always been great to my family - we've had home equity lines of credit applications go so smoothly. Their website is good and their mobile app is superior-what a convenience. Speaking of convenient, the location rocks. I highly recommend you give your business to this smaller (not small) bank.

The staff at this Fifth Third location are very nice and helpful assisting customers. The drive…read morethrough line most of the time is not too busy and it's a very reliable bank with 24 hour customer service and assistance on the bank app.

This location sucks! I have been to many Fifth Third Banks through out the Chicago land areas…read moreincluding other suburban areas and this is the only location that doesn't take deposits to their ATM! It did once upon a time, but now over a year now it doesn't. It is so frustrating, now you have to go inside the bank where there's only One bank teller serving both the drive through and the lobby and one personal banker. This time however, they did have three tellers on 12-28-18, with the one personal banker, and it moved much quicker than normally of course. However, I said to the teller, "This is the only bank out of many locations I have been to that doesn't take deposits, why is that?" The teller, name Samara, let roll out of her mouth very quickly, "The ATM is having issues right now and someone is coming to work on it today, they should be here soon." Yeah right, I said, but it has been like this For Ever! I know, she said, but they are coming to fix it today. When I got back inside my car, the time was 4:30 in the afternoon, and I thought to myself, I rather for her to just apologize for the inconvenience, than for her to stare me in my face and let that bold face lie come out of her mouth! Again, this is what the Black community faces with almost every business that their customers turn from one race to the Black race--we get treated like SHIT!