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    Services - Fifth Third Bank

    Personal banking

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    2 years ago

    Their drive up service is INCREDIBLY slow! I'll be taking my money elsewhere after the new year!

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    6 years ago

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    First Midwest Bank - The First Midwest Bank in the opposite corner of the parking lot.

    First Midwest Bank

    (2 reviews)

    This is strictly for the ATM at this location. For one, most of my banking is ATM style unless it's…read moredoing account changes then it's Online or inside. I haven't been inside this one so... ATM it is. This is the old style ATM where you put your cash or checks in an envelope, fill it out and punch the deposit amount into the machine. Yes... it takes a bit longer but, it will actually take the envelope and not spit it back out at you FIVE or more times because it's "Unable to read one or more of the checks" like those damn Envelope Free ones. Sure... the envelope is a waste of paper but, if I'm idling at the ATM for 5 or more minutes... Gas is $$$ now a days, I'll waste some paper and save some time. Oh, and there's a nice overhang above, so you don't get so wet when it rains. +1 SYOY

    I applied for a mortgage at First MIdwest Bank. I have owned three houses and this was the worst…read moreexperience I have ever had. I was willing to put 20% down on a house costing less than a hundred grand. They took two months and finally denied the loan even though I submitted every document they asked for. They demanded two appraisals on the house which cost about $500 each. Both appraisals were over the purchase price offer. They kept asking for the same documents over and over again. They refused to meet in person. Everything online. In the end they claimed I had not worked long enough at my current job to get a mortgage. But they knew from day one how long I had been on my current job. So I lost $1000 by applying at this bank and got nothing but a two month headache.

    First Financial Bank

    First Financial Bank

    (2 reviews)

    There is a teller I believe her name is Sonja that works at the branch next to Van Til on 169th St…read more in Hammond. She showed my mom such patience, kindness and dignity when my 81 yr old Mom got locked out of her online baking. (twic) She came and used her break time to sit down with my mom in the branch and help me and my mom walk through her online banking. i'm not my mother's POA although that's in the works, she allowed me to help my mom with her personal information in the bank. We lack such kindness and customer service these days. I decided after long convincing from my mom. Because my mom has been a customer since your bank opened , and was a customer of the bank that you took over in Hammond. But she is the reason that I decided to open a bank account with your bank last week. This person needs to be recognized and I wish I knew her last name, but I believe her first name was Sonia. I will try to be reaching out to a branch manager, so that manager understands and recognizes what a beyond the scope of her job employees she as far as customer service. Thank you thank you thank you to her. I hope you treat your employees up to their value because a lot of companies do not! Sometimes you're barely lucky to get a smile out of a teller let alone have them step out and use their break time to help a customer. So I give her five gold stars .

    Excellent Bank! Recently lost my debit card and ID and thought I was going to have the most…read moredifficult time trying to get my account back. They helped me out so much. Great staff and outstanding customer service. I would recommend this bank to everyone.

    Fifth Third Bank - banks - Updated May 2026

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