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    PMP Management

    4.6 (168 reviews)
    Open 8:00 am - 5:30 pm

    Services - PMP Management

    Homeowner association

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    Andy S.

    Extremely Poor Communication & No Accountability I normally don't leave reviews, but my experience with PMP Management has been repeatedly frustrating. As a homeowner, I submitted a formal Internal Dispute Resolution (IDR) request on 11/10/25 regarding parking rule enforcement in our community. This is a legally required process under California HOA law, yet I received no response for over a week, despite multiple follow-ups. Management stated that patrol was "instructed to only address specific violations," but they would not explain when this decision was made, by whom, or provide any documentation. When I asked for verification of patrol checks (simple logs or photos), I also received no answer. Communication feels one-sided -- emails go unanswered, concerns are dismissed, and instead of helpful explanations, I received messages that came across as dismissive and unprofessional. As a homeowner simply trying to understand and follow the rules of my own community, this has been extremely disappointing unprofessional. HOA management companies should provide clear communication, timely responses, and transparency. Unfortunately, my experience with PMP has been the opposite. They will tell you one thing and when I dispute with proof or evidence they change their word and at this point they refuse to answer me. Please see below "Hello Andy, The Board has not made any changes to the rules or Governing Documents that would require a 28-day comment period from residents. The existing parking rules remain in effect; however, patrol was instructed to only address specific violations at this time. Ultimately, the Board has the discretion to terminate the patrol contract altogether and discontinue parking enforcement if they choose, and this action does not require a 28-day comment period." Potential Intimidation: The Association's statement that the Board "has the discretion to terminate the patrol contract altogether" interpreted as discouraging a homeowner from exercising lawful rights to request information or clarification. "Hello Andy, This is not a rule that was implemented by the Community Manager. The Board of Directors made this decision, and management works at the discretion of the Board of Directors. Patrol has confirmed that each time they check the vehicle, it has moved even slightly, or the owner comes out before it can be towed. This vehicle is on the watch list, but has not been able to be towed as of yet." Every time their story changes, and with out any proof.

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    Ask the Community - PMP Management

    Review Highlights - PMP Management

    Highly recommend Joy to any HOA or property ownership group looking for strong management support...

    Mentioned in 81 reviews

    Read more highlights

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    Luma

    (9 reviews)

    Downtown

    The staff at Luma is top notch. Ruben, Adrian, Will, Just and the whole the team are always so…read morehelpful and they really look out for residents. Highly recommend!

    This building here is absolutely a vulnerable building to reside within. People are able to sneak…read morein and sneak out of the building without security or staff or cameras, detecting, break-ins, or vandalism.. HOA and management will take it upon themselves to file claims through your personal insurance policies to benefit themselves without ever asking permission from you the policyholder to do so. I have trusted them with my personal belongings within their "CAGE" which is considered a secure lock up storage area, where only management and staff has keys to. My belongings have been stolen by staff and management and nobody wants to take liability for it. All designer items and household goods as I was moving out. I have filed a theft and burglary report on their behalf. Staff will also take photos and update outsiders on my whereabouts . And have invaded my privacy. They will also listen at my door not knowing I have a camera.. This building is the most vulnerable unprofessional building you will ever encounter. Discriminative. Management have overlooked squatters coming into the building and squatting within the units times . Staff sexually assaults tenants/residences that come home vulnerable or slightly intoxicated. And have been let go fired in the past and currently for doing so..

    Assembly HOA Management

    Assembly HOA Management

    (20 reviews)

    I recently had a problem with my HOA dues. And after speaking to a very kind, rep. my problem was…read moresolved within minutes with great satisfaction. Mr. Ron E. instructed me via telephone on how to solve the said problem with ease. Ron E. is professional as well as curious, and knowledgeable. I am very happy with his service. I am giving this experience a 5 star rating. Thank you, Ron E.

    I live in a Condo Project that toes the line with becoming Non-QM loan, cash only (meaning they…read morecan't qualify for traditional loans that the average American typically applies for). David and Ron with Assembly are two of the most dedicated managers I have met in LA. My family is no stranger to property owning; we understand "the good and the bad and the nightmares" of owning properties, HOA boards, and management companies. I had a pipe burst in my master bedroom, and David oversaw the remediation "by the book". It was timely, met the various benchmarks to avoid potential litigation, and was well within an acceptable time vs cost comparison, for the scope of work. Although I STILL currently have no ceiling in my second bedroom (due to a secondary issue/active roof leak), David and Ron are working tirelessly with my HOA Board and their requested vendors to resolve the issues as "cheaply" as possible for the Board. Timely and efficient might not be in my HOA Board's vocabulary when "cheap" is the priority, but I know that Ron and David have the heart and dedication to resolve issues in an equitable, fair, and efficient way. Thirty days and counting without a ceiling and active roof leaks might be my HOA Board member's "normal," but David and Ron manage that expectation with professionalism. David and Ron prioritize people, owners, and their overall investment from a big-picture POV, and that is what you want in a manager and management company. David and Ron are the first point of contact for a plethora of problems that arise daily for people just simply living their lives, and who need help getting back to their "normal". David and Ron's temperament puts them on par with sainthood. They are two of the best. Customer service is not lost with David and Ron. I hope they never leave Assembly or change condo assignments. They are a great asset to Assembly, and Assembly Management is fantastic.

    Allstate HOA Management

    Allstate HOA Management

    (393 reviews)

    West Los Angeles

    Allstate HOA Management has truly been a game-changer for our community. Instead of chasing down…read moreanswers or wondering when things will get done, everything is handled efficiently and communicated clearly. Calls and emails are returned promptly, projects move forward smoothly, and the board always knows where things stand. A great example of their leadership was our elevator modernization project. Allstate guided every step -- from vendor coordination to budget oversight -- ensuring the project stayed on schedule and within budget. The end result improved reliability, safety, and property value for everyone in the community. What sets them apart is how proactive and detail‑oriented they are when managing vendors, timelines, budgets, and follow-through. They don't wait for issues to arise; they plan ahead to prevent them. As a homeowner, it's reassuring to know there's a management team that's responsive, organized, and genuinely invested in our community's success. Allstate HOA Management has made HOA living far less stressful and far more efficient -- a partner we truly value.

    Our HOA has had a great experience with Allstate HOA Management. From the beginning, they've been…read moreorganized, responsive, and easy to reach, whether it's by email or phone. Questions get real answers instead of being bounced around, and problems are followed through on until they're actually fixed, not just acknowledged. They've helped our board stay on top of maintenance, vendors, and budgeting, and you can see the difference in how the community is being run day to day. I also really appreciate how they explain things in plain language so homeowners understand what's going on and why certain decisions are being made. Overall, Allstate HOA Management has brought a level of professionalism and reliability that we were missing before. I'd definitely recommend them to any HOA looking for a management company that genuinely cares and consistently shows up for the community.

    AAGLA

    AAGLA

    (12 reviews)

    Wilshire Center, Koreatown

    If you've ever owned or managed property in Los Angeles, you know this city is a jungle -- and not…read morethe fun kind with parrots and waterfalls. We're talking ordinances, rent control, inspections, tenant laws that change faster than freeway traffic signals. That's where the Apartment Association of Greater Los Angeles comes in. They've been around since 1917, back when L.A. was still farmland and oil rigs, fighting to give property owners a voice in a city that never stops regulating. Staff here are sharp, professional, and they actually pick up the phone -- which in Los Angeles is practically a miracle. They walk you through the minefield of landlord-tenant laws with a mix of patience and precision. Seminars, forms, legal updates -- it's like having a compass in a city-sized labyrinth. For over a century, AAGLA has been the shield and sword for housing providers. From the days when landlords worried about water hookups, to today where you're drowning in eviction moratoriums and ever-shifting compliance rules, they've been the ones in the trenches. A hundred years of fighting -- and they're still in the ring. They have the signs you need at a great price. If you're an owner or manager in Los Angeles and you're not plugged into AAGLA, you're basically walking barefoot through a minefield. They've got the history, the knowledge, and the backbone to stand up for housing providers in a city that stacks the deck. Not just recommended -- essential.

    Misleading, deceptive and dishonest. I was completely mislead by one of there associates. Discussed…read moreall the needs and criteria, was assured it would be acceptable, submitted everything required and paid fees to be rejected for all the reasons that would be acceptable. Making money off people applications and keeping the funds blindly. You should at least refund them.

    PMP Management - homeownerassociation - Updated May 2026

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