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PMI Northbay

3.6 (18 reviews)
Closed 9:00 am - 5:00 pm

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6 months ago

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26 days ago

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3 months ago

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3 years ago

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3 years ago

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5 years ago

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4 years ago

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7 years ago

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10 years ago

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11 years ago

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10 years ago

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Justin F.

PMI Northbay thanks you for the kind words!

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10 years ago

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8 years ago

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10 years ago

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Review Highlights - PMI Northbay

Tim & Mary Shaw are professional and and keep you updated during the entire rental process.

Mentioned in 9 reviews

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Professional Property Management

Professional Property Management

(49 reviews)

My husband and I had the pleasure of renting a home from Jodie's company, Professional Property…read moreManagement, for the past three years. When we were initially looking for a home, we wanted something a little further from Travis AFB since I was doing my rotations in Sacramento. Luckily, they had a house for rent at about the halfway point to make my and my husband's commute tolerable. We spent our first couple years of marriage there and even added to our family, so we were a bit sad to move. Jodie is professional and very prompt with communication. If we ever had an issue, we just had to either call or text him and it was handled within a reasonable time frame. He was in close communication with the owner as well, which is likely why things were taken care of promptly. When we had issues with our bank transferring our rent, we also communicated that with him, so we were able to just drop off a check instead. We were able to make some temporary upgrades to the home while renting with them as well. We added a smart thermostat and a doorbell camera without any issues. My husband and I were sure to re-install the existing doorbell and thermostat upon moving. Since we moved from the Bay Area towards the Sacramento Valley, we were able to rent a home for the same price (if not cheaper) as the apartments and some townhomes by the surrounding areas of Travis AFB. That being said, we got the best bang for our buck in that regard. Even with the extra expenses of having a house, such as hiring a gardener for biweekly maintenance and trash & recycling pick-up, the price for renting was still more than reasonable. Overall, we are very pleased with our time renting from Professional Property Management. We had a cozy stay at a wonderful home that we kept up to the best of our ability. Thank you for the amazing rental experience!

We rented a home in Suisun City for four years (Nov 2020 - Nov 2024), managed by Joe. We couldn't…read morehave had a better experience. Every time that we had questions, they were answered quickly and to our satisfaction. The few times that we needed maintenance, the handyman was scheduled straight away and fixed whatever had to be done. The negotiation of our rent amounts were handled very much to our satisfaction. We are active duty military, and only left because we have to sent to another base. Should we return to Travis AFB we could only hope to have a property manager as helpful and responsive.

Legacy Property Management - 4-bed, 2-bath Fairfield home with fresh flooring, appliances included, and a private fenced yard.
Apply today  www.rentlegacy.com

Legacy Property Management

(87 reviews)

Busted leak. Had to make a fast move and call property management…read more This lady by the name of Tammy B. Called me right back and informed me that she would get right on it. She totally understood how a single mother has to be superMOM at all times. I had to pick my son up from school. She talked on the phone with me while I was driving to the school took my cellphone number and put me on hold. She called a plumber and told me that within the hour she would call me back with the ETA. Ms Tammy called me back within 30 min. She informed me that he would be on his way shortly. Gave me his name his cell phone info just in case. Sh even gave me her direct number just in case I wouldnt get a hold of anyone. I love how she made me feel calm and not stressed. She even made me laugh a little. Very delighted to have someone on the other end of the line to make me feel at home. Thank you Tammy for all your hard work.

RENTER BEWARE!!! I am a qualified homeowner with a 760 credit rating and more than enough…read moreverifiable income. I paid application fees and submitted a complete application NINE days ago. What has followed is a frustrating disaster of non-communication and some sort of game playing. I have been told repeatedly that my application was completed and being sent to the manager repeatedly, only for them to come back and ask for the same information that was already given. I would call to follow up and the Application Specialist would not return my calls. When I finally called back and insisted to hold for him, he would get on the call very disorganized and try to insist he was waiting for me to send document. Then I would tell him exactly when they were submitted, then the next day they would invent some new arbitrary request To intentionally delay the process. They systematically and seemingly intentionally kept me on the hook for nine days until admitting that they rented to someone else! It gets better... they are refusing to refund my application fees!!! Best case: their staff is disorganized and unprofessional. Worst case: there are some sort of shady business practices that are holding would-be renters hostage while they play games. If you are considering listing your home with these people, I would highly suggest that you look elsewhere--I'm not sure they are capable of getting tenants through the process.

Solano Property Management

Solano Property Management

(94 reviews)

Ehhh... SPM had a couple houses I was interested in when I was searching for a rental. The times…read morecan be a bit difficult. I think they stop checking out keys at 3:30pm. They don't have weekend hours if I recall. One of the houses the receptionist literally asked for the key back when it was in my hand after copying my ID and writing down the info to check it out. Someone else just approved for that house. I don't know why I was even allowed to check out the key at that point. That was very disheartening and felt unprofessional and awkward. Since I was there I decided to scan their listings and check out keys for another house that was also listed as part of the same neighborhood at the first house and that was move in ready. As I'm following the GPS instructions this description was not accurate. The listing said Green Valley but it was taking me to the Cordelia hills on 680. Sure enough this house was in Cordelia. This house was not in move in ready condition. The toilets were black (not cleaned). The garage door had a huge dent. The sliding door to the backyard was so sticky I got locked out and had to re-enter/lock up by walking out the yard to the front door. The receptionist asked how it went and I was honest. She took the time to write down my comments. So there's some points for that, although I'm not sure if anything was done to fix those issues before the next tenant moves in. A couple days later the first house was back in the listings. I guess the approved applicants backed out. I checked out this house and was happy with how clean and well maintained things appeared. I believe it was a first time rental. So I guess the house condition depends on the owners or how long it has been a rental? So we applied. The application process was stalled and died because SPM could not reach my previous big-box landlord. So I guess it's good they really check. (I also got a call from my HR to confirm.) But it feels scammy they never followed up after telling us they were waiting on the other property management company. Based on these experiences I would not recommend SPM.

Rented a house in Fairfield through SPM and the entire process was quick and easy. Tracy was…read moreknowledgeable, friendly and responsive! A pleasure to work with. Any issue we had with the property was resolved quickly. When our lease was up and it was time to move out we left the property in better condition than when we moved in and we got every penny back of our deposit. Would definitely rent from this company again.

Distinctive Real Estate Services - Text between myself and Kathy Martinez

Distinctive Real Estate Services

(5 reviews)

I was just trying to ask some simple questions and the lady I was speaking to was unbelievably…read morerude, over talked me, and was stereotyping me. I'll never use this company

Very very disappointing Property Manager. I moved out of my house a week before the end of the…read moremonth. And I informed them 45 days in advance. Regardless, I was told that someone would call me to schedule a final walk-thru. They did call me and scheduled one... the last day of the month. The time to meet was 4pm. I was running a little bit late because of traffic and my car was having engine issues and said I would make it around 430. Something else to share is that the property manager I initially rented the house out with retired and Kathy Martinez took over. She explicitly told me that the previous property manager did not have or keep good records. She told me and I quote, "I'm sorry Jacob, I'm going to have to leave I've been waiting here for a little before 4. I can't wait any longer. Make sure to take pictures and leave the keys and remotes on the counter I will be back tomorrow to conduct the walk through". Who can predict car troubles? I had to leave the next day to drive to Texas and couldn't stick around another day to accompany her. This is completely unacceptable that they couldn't wait an extra 30-45 minutes for me and because they completed the walk thru without me, they decided to spend $1200 from my security deposit on God knows what. There was claims that the fridge needed replacing but it worked just fine when I left and it was in the same condition as when I moved in 2.5 years ago. The house did not need anything besides a good clean (which they do anyways) and there was a small hole in the wall next to the front door. I never got an itemized break down of what they spent the money on (which I asked for about 4 times). They just spent it without my knowledge. I do not recommend them. You gotta be kidding me Kathy Martinez.

PMI Northbay - propertymgmt - Updated May 2026

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