I contacted PMG to help me restore my Mercedes C200 Coupe. The car had some age related rust in the wheel arches and panel corners. They agreed to arrange for the body work, to have the alloys recoated and finally for a full 'PMG -Detail' which was meant to leave the car absolutely spotless and in perfect order. We discussed numerous details and I asked them to leave nothing undone - everything that could be done, should be. Unfortunately, this arrangement did not work out very well. It started with delays, my car was to be done in two weeks. It took three. Nothing else was done but the body work - I cannot speak to the quality of their polishing the paintwork because I was not allowed to see it before they started. The car was painted and the paint job is ok. The wheels look fine, although they increased the cost 25%, mid-job, even though I made no alterations. I paid a very fair sum for this work, it was no favour. The supposed 'detailing' for which I approached them in the first place - was terrible. There is so much dirt left in and on the car, no attention to detail, it was definitely cleaner when I left it with them initially. They 'polished' under the bonnet using some shiny oil, but left grime on most of the painted surfaces. It wasn't even power washed well. They changed the reg plate surrounds - but installed the rear one very badly and it came apart right after driving away. They destroyed the Mercedes badge on the boot and I'll have to get it replaced. None of the requests we agreed at the start were done, despite my numerous communications and their confirmation that it would all be 'no problem'. I sought to get this all rectified, but they've continuously lied and let me down on every aspect. I had arranged with them for the window tinting - which they never got done - and they quoted £150, of course I just rang the company they claim to use and was told it would cost £80. They've also kept the USB port I supplied for installation into the car - despite my requesting it's return... apparently 'they can't find it now'. (The item was eventually returned, after I had replaced it myself.) Clearly my car was not a priority and not given the care and attention apparently lavished on other clients. I'll not be speaking with PMG again or referring anyone there at all. read more

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Booked my car in with Pete and his team at PMG Autocare after seeing the results of his work first hand on my previous car a few years ago as well as several other cars he had done recently. While my car is relatively new there were a few marks in the paint left by the dealers poor preparation which I wanted removed and I knew the red Volkswagen paint was very soft and prone to marking easily. PMG being a Gtechniq certified detailer has access to crystal serum black a professional only product and this is what I went opted for. I also opted PMGs on formula glass sealant. On collecting the car it was better than new (and I would know as I bought it new). The paintwork was flawless and the gloss from it was unbelievable. I was under no illustration that what I was asking for wasn't cheap but Pete and his team offer an exceptional service and I believe are reasonably priced. I will be using again without a doubt. read more

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Outstanding work carried out on my RS, car is now better than when it left the showroom. Top class customer service from start to finish, couldn't be more helpful. Definitely be using these guys again in the future! Thanks! read more