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Fontana, CA

Plus 1

4.5 (147 reviews)
Open • Open 24 hours
Updated a few days ago

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Response time

2 hours

Response rate

100%

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Reviews With Photos

Tv stand they swore they cleaned
Bliss P.

DO NOT USE THEM! They are a scam. Charged me $300 to clean my 1 bed 1 bath apartment and this is what I was left with. I demanded a refund and they kept telling me they would come redo it and kept cancelling over and over and then ghosted me. SCAM!! Nothing was clean! They refused to send me the before and after photos when I asked for them when they said they did so much and had proof with photos. I've never heard of anyone charging this much and then they didn't even do the job! I never leave negative reviews but I don't want anyone else to get scammed by this company.

The before...
Ally C.

Here it is just days before Christmas, we are still unpacking in our new home, and I realize our couches need a good clean. I put out some feelers in the Yelp world looking for quotes from an upholstery cleaner, and got a fast response from Sergio at Plus 1 Carpet Care. I told him I needed an appointment ASAP, and he got me in the next day. He took our sectional that has been sitting in storage since May, and gave it a full cleaning, deodorizer and soil guard. He and his partner cleaned everything up after they were finished, and did a fantastic job. Thank you Sergio for your excellent customer service, we look forward to working with you again, when we need our carpets and tile cleaned.

Living room carpet post deep cleaning.
DeeAnn B.

Despite busy holiday cleaning schedule, Plus 1 Carpet Care fit in our 4 large area rugs for $100 (plus we tipped 20%). Our 4 year old living room carpet had never been cleaned, the colors really popped after one hour visit. Highly recommend, will be using local business again.

Living room carpet looks amazing as well. Stains from spills & heavy foot traffic area is now spotless.
Esther H.

Sergio did a fantastic job. He showed up on time, no hidden fees or last minute add on costs. Friendly customer service, great prices, fast & efficient. Nothing shady, fully licensed & will answer any questions or concerns you may have. I highly recommend this company, they offer an array of services including general house cleaning. Please support small family owned businesses. Thank you plus 1 carpet care, I will be referring you to my family & friends!

Living room once work was done

I can't say enough about Sergio and the job he did for us. We got a call from our renter that the washing machine had seriously overflowed and flooded a few rooms in the house (as bad as it sounds). I had no idea who to call so looked up companies on here and Plus 1 had good reviews in my area so I tried it. I was not near the house but he listened to our renters on the situation and loaded up some dryers and headed out there. On getting there, he saw it was a mess but went to work - finished getting it dried out, had to pull up some flooring and baseboards but stopped things getting worse. Did treatments and left the dryers there to dry it out. Then he went to work on helping us get everything fixed. Helped find the flooring (something close because we didn't know what was really used), had some good guys to work with and did a great job replacing everything. Sergio communicated very well and stayed on top of things. He knew our timeline and got things done quickly for us. I can't recommend him enough and will reach out again (hopefully not for such a bit crisis).

Kristy D.

Terrible service. Bad communication, they did a terrible job doing our grout clean and tile seal. He mentioned multiple times the grout and tile would get lighter within 24 hours. That never happened. It looks the same as when they started. The seal he claimed to have put down is flaking off everywhere in the house. There's blotches everywhere and it makes the tile look worse then before being clean. I don't make bad reviews for people. I always give the benefit of the doubt however he has failed to respond to my text messages about the seal flaking and the tile not becoming lighter within 24 hours. It's been a complete waste of money. Please do not agree to use this guy, he doesn't care. I sent him before pictures on how I would like it to look and he reassured us it would look nice . And his service didn't change the condition of our tile. Again don't use this guy for tile.

My dirty floors!
Fiorella G.

Plus 1 Carpet did a great job on my travertine floors. He came to give us a quote, and he was right on time. When decided to do the job, he got me into his schedule right away. My floors are looking great, they did a phenomenal job at a good price, plus they were very friendly and professional. Highly recommended!!!

Bedroom
Deidre D.

I reached out to Plus 1 Carpet Care for a quote to clean the living room, 2 bedrooms and a hallway of my sister's home while I'm in town visiting. Sergio responded right away to discuss my needs. I was given a quote and he asked how soon did I need it cleaned, advised ASAP. He was close by and said he could do the work same day. He arrived about 20 min after our initial call and assessed the areas of cleaning. I advised it is quite dirty so do the best you can. He agreed the carpet was heavily soiled and he would do his best. I must say, considering the condition of the carpet, I am very pleased with the results so far. Would I recommend his services? Yes and we will use him again. I didn't take pics of all the areas but you can definitely see a difference before the carpet dries.

Little blocks to allow carpet to dry before removing them. Nice.
Dee T.

I really appreciated how quickly they responded and arranged a service. The carpets I wanted to have cleaned had never been cleaned and they did a thorough job, cleaned a decorative rug that was on top of the living room carpet, moved heavy furniture we couldn't move, placed items up on little blocks to keep the furniture from making a stain on the damp carpet and were very pleasant to work with. They also came a long way to do the job. (They're in the valley and I'm in the mountains). Other companies in the high desert wouldn't even come...so I very much appreciated this.

Before cleaning
Carol Y.

Sergio and his team were super accommodating with my scheduling needs. My tenant had destroyed my carpet and mattress but Plus 1 was able to remove the stains and eliminate the cat pee smell. I'm so grateful. Thank you, Sergio!

Raiser doesn't look wiped at all

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5 years ago

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6 years ago

Business owner information

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Plus 1 Carpet Care C.

You are very welcome. And Happy Holidays :)

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5 years ago

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5 years ago

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5 years ago

I'm outside their service area, but they still responded to my requests for info to help me know what I could expect. Thanks!

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5 years ago

Great company! They are professional and safe during the pandemic. We will request service from them again in the future.

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6 years ago

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7 years ago

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5 years ago

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Plus 1 Carpet Care C.

thanks

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7 years ago

Great customer service and quick response. I would recommend them to my friend's and family. Thank you Plus 1 Carpet Care.

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5 years ago

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Plus 1 Carpet Care C.

It was are pleasure and happy to hear the great feed back thank you.

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6 years ago

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6 years ago

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7 years ago

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Plus 1 Carpet Care C.

Aww thanks , it was such a pleasure:)

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7 years ago

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7 years ago

They really did a great job of cleaning the carpets. Efficient and of high quality.

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5 years ago

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7 years ago

Highly recommend plus 1 carpet care he was on time and very professional and polite home smells amazing and affordable!

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Page 4 of 4

Ask the Community - Plus 1

Review Highlights - Plus 1

“I reached out late at night and Sergio was able to make it that next morning.”

Mentioned in 66 reviews

Read more highlights

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I can't recommend Alex and Inland Empire Carpet Repair & Cleaning highly enough. We had the carpets…read morein three rooms stretched, cleaned, and deodorized, and from start to finish, Alex was an absolute professional. He was extremely knowledgeable, careful, considerate, and personable. He took the time to explain what he was doing, treated our home with care, and went above and beyond to make sure the job was done properly. The quality of his work was outstanding, and it was obvious that he takes genuine pride in what he does. His pricing was also extremely reasonable. Equal to or better than the other quotes we received, which made the overall experience even better. We absolutely did not feel like we were sacrificing quality to get a fair price. It's rare these days to encounter someone who combines this level of expertise, professionalism, customer service, and value. Alex is a true pro in every sense of the word. If you need carpet stretching, repair, cleaning, or deodorizing, I would wholeheartedly recommend Inland Empire Carpet Repair & Cleaning. You won't just get someone who does the job, you'll get someone who genuinely cares about doing it right.

Our carpet needed to be stretched, so I searched Yelp and found Alex from Inland Empire Carpet…read moreRepair and Cleaning--and I'm glad I did. Alex was incredibly kind, professional, and easy to work with from the start. He gave me a competitive estimate over the phone and followed through on everything he promised. His meticulous approach really stood out, and the results were amazing. The carpet looks great now. If you need carpet stretching or repair, I highly recommend giving Alex a call.

Quikdry Carpet & Tile Cleaning - Simply the best carpet and tile cleaning rig that exists!

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Highly recommend this floor cleaning company if you live in the Rancho Cucamonga area! Mike was…read morevery knowledgeable and helpful on the phone when I was requesting a quote. He was pretty competitive with other businesses that I had obtained quotes from so ultimately I decided to go with his business. He and his son, Nic, arrived promptly and on time to our new home and thoroughly cleaned our upstairs bathrooms, bedrooms, stairs, and downstairs. The floors were immaculate and looked amazing. They did a wonderful job and I'm happy with what we paid for their services

Ah yes, 30 years in the business. Three decades. That's what the operator will tell you. This…read morecompany runs an old truck-mounted unit that sounds like it was built during the Reagan administration and hasn't been maintained since, more like a jet engine warming up -- and they fire it up at 7 AM sharp on Saturday mornings, right outside residential homes. The noise is so loud it cuts through every wall in the house. There is no sleeping through it, no ignoring it. The whole block wakes up whether they want to or not. When I went outside and asked them to turn the output down or at least be mindful of the hour, the response was basically "city says we can work from 7 AM, Mon-Sun, so we will." No apology, no adjustment, no willingness to meet the neighborhood halfway. Just a shrug and a rulebook quote. The machine itself is clearly outdated -- newer truck mounts on the market run significantly quieter, but this company is clearly not investing in modern equipment or noise mitigation. They're running decades-old gear that rattles windows 10 houses down, and they don't care. "Legal" and "considerate" are not the same thing. Waking up an entire neighborhood at 7 AM on a weekend because your equipment belongs in a scrapyard, and then hiding behind a city noise ordinance when someone asks for basic courtesy -- that tells you everything about how this company operates. They don't give a damn about the community they work in. If this is what three decades of expertise looks like, I'd hate to see what year one was like. Probably involved actual dynamite. If you're a property manager or homeowner, ask what kind of truck mount they run and whether they take any steps to control noise. Or just hire someone who acts like they share a zip code with actual human beings.

Plus 1 - carpet_cleaning - Updated October 2026

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