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Plume Cafe

3.9 (21 reviews)
Open • 7:00 am - 5:00 pm

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PLUME CAFE ATMOSPHERE

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Matcha Lemonade
Irisa J.

Did they change their name? Plume Cafe? Or is that a completely new business. Either way it's a cute cafe. They had a some "spring drinks" and I went with the Matcha Lemonade, but definitely wish I got something else. I feel like the match wasn't strong enough, all I tasted was the lemonade. The price was good though, less than $5 for a large (I believe 32oz). I'd probably still come try the other spring drinks if I'm in the area.

Inside
Lizzy Y.

I spent the day exploring Newburyport with some friends. We stopped by this cute cafe, located right near downtown for breakfast. All three of us got the gingerbread latte. We liked that the cafe offered unique lattes. It was frothy and sweet, but not too sweet, with nice warmth from the spices. I would get it again! For breakfast I had the gluten free banana bread. It tasted nice but the texture wasn't my favorite, a little too doughy for me. Gluten free baked goods are hard to get right, and I appreciated that this place sold a variety of gluten free baked goods. The cafe was festively decorated for the holidays with cute wreaths and lights and had cozy seating options. Recommend stopping by!

Banana boat
Angelina C.

I was taking a stroll in Newburyport before work and stumbled upon this coffee shop. It is dog-friendly. I love a good dog-friendly shop. I am not from here but my experience was amazing! I wasn't sure what to get and went with the banana boat. It was delicious!!! I could taste the peanut butter. The flavors are there and not overpowering. The service is great. They are very friendly and helpful. Also, it is a local spot. The workers know your order. Which I find cool. I am not from here so it was nice to see. I would go here again when I come back to the office in Massachusetts

Chocolate Chai

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6 months ago

Helpful 2
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9 months ago

Helpful 1
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9 months ago

Helpful 2
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1 year ago

Helpful 1
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4 months ago

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3 months ago

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2 years ago

Helpful 1
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2 years ago

Helpful 2
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1 year ago

My coffee was good. Everyone enjoy their sweets. This was like my 3rd coffee shop on our trip...

Helpful 2
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7 months ago

Helpful 2
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2 years ago

Helpful 1
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3 years ago

Helpful 1
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3 years ago

Cozy little coffee shop. Fun collection of lattes and coffee flavors. Small sitting area but 5 stars for just a quick grab and go for coffee

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1 year ago

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2 years ago

Great coffee but inside is a bit crammed so waiting in line feels like you are in the way. I really enjoy the variety of flavors.

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2 years ago

Helpful 2
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2 years ago

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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NU Kitchen - Vegan Vegan Southwest BLT with a chickpea salad

NU Kitchen

4.2(101 reviews)
0.1 mi

Went there for lunch. The food, drinks, and service were great!…read more But please don't use AI art for your specials menu. These computer-generated food images look genuinely horrifying.

Both the sandwich and the breakfast plate were good. However, the tomato soup was a huge…read moredisappointment. It was neither warm nor hot when it was served. I brought it back and asked for it to be reheated before returning to my seat. Since I was only asking for the soup to be warmed up, I did not expect it to take more than five minutes. I waited patiently for about 15 minutes, possibly longer, and eventually had to walk back to the counter to ask about it. A staff member told me it would be out shortly. After waiting another five minutes, the soup was returned, but it was still not hot. The cheese had not melted and looked unappetizing. It appeared that the soup had simply been sitting out, causing the cheese to sink rather than melt properly. I brought this to a staff member's attention, but there was no apology. Instead, I was simply asked what I wanted them to do. The lack of customer service was disappointing. They asked if I wanted a refund and I decline. I was expecting an apology for the delay or at least an explanation of what had happened. Since it had rained earlier, we were looking forward to enjoying something warm, comforting and good vibes. Instead, we left with a feeling that our concerns were dismissed. An apology goes a long way, but good customer service is even more important. If you want customers to return, acknowledging mistakes and addressing concerns professionally should be expected.

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NU Kitchen
NU Kitchen - Chicken tacos

Chicken tacos

NU Kitchen - Regular Matcha Tea Latte

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Regular Matcha Tea Latte

Ladyfinger’s Tea Lounge

Ladyfinger’s Tea Lounge

4.0(2 reviews)
0.2 mi

Wuitky, fun tea room inside the Garrison Hotel. Food was good and the service was great! Staff…read morecouldn't have been more friendly and helpful. Friend was lost and the chef who was leaving volunteered to go outside and flagged her down in the square! A fun afternoon!

the tea rooms itself are elegant and very unique. The cost is steep for a short period of time…read morebut I thought it would be worth it not to have to do anything but enjoy myself. The employees from the hotel are supposed to serve the food which is only catered by one choice caterer. Sweet peas, bakery. All the baked foods that we ordered, including the cake was delicious The service however at the Garrison serving the food purchased at the sweet pea bakery for the tea lounge was not worth the cost. Before the event and during guests from the hotel thought it was a free breakfast brunch and we're coming in taking glasses to serve themselves. Hotel employees did not say anything I had to say something. They should have a signed private event. 10 minutes later, the same thing happened with other uninvited guests from the hotel. 15 minutes into the function the urn for hot water for the tea was still coming out cold (you would think something called the tea room )would be able to have tea when the event starts? I knew the exact time because the party guest came up to me and told me it was still coming out cold and I looked at my watch. I do not think you should have to wait until 15 minutes into an event to start having the tea. It is a short event and expensive event. Everything should be ready at 11 not 11:15 the servers were supposed to replenish the multiple salads and fruit (I shouldn't have had to police it) when I saw it was down to the bottom I looked for the girl (she wasn't around)then I looked in the room to do it myself but I couldn't find where she had the extra two bowls of salad I purchased. I had to go to the front lobby of the hotel to see if I could find the girl. The woman behind the hotel lobby desk which I thought worked there because that's where she sat the whole time she told me that she must've went to the bathroom. I told her I have been waiting for her to come back for 15 minutes to refill the salad. She told me she would do it. I didn't even think she was part of the event. I thought she worked at the hotel because she was sitting behind the desk but I guess she's the manager. The bowl was not filled for 15 minutes. The event was almost over and I had a lot of extra food because it was not replenished as it should've been. The gratuity tip is automatically decided for you even if they didn't do their job the way it should've been done. I felt like I had to do a lot of the event myself as far as going back-and-forth to notify them not to even mention that people from the hotel were coming in thinking it was a free breakfast. Although it was beautiful and the bride enjoyed herself, I was disappointed in the final outcome. I did try to call the hotel several times that night after the event I did not want to do it in front of the bride. I finally got a hold of someone on Thursday and she denied all of it I had people with me that can confirm everything. Good luck if you book this place.

Plume Cafe - coffee - Updated October 2026

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