1. Plumbquest

1. Plumbquest

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Los Angeles, CA

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2 years ago

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2 years ago

Great service from Elan, replaced a tankless water heater and dealt with the manufacturer to handle the warranty. Highly recommend!

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4 years ago

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9 years ago

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13 years ago

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10 years ago

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11 years ago

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12 years ago

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PRO Backflow Testing Services

PRO Backflow Testing Services

5.0
(32 reviews)

After receiving a woefully poorly constructed letter in the mail from my city that required…read moremandatory backflow repairs, I reached out to a number of vendors to help with my backflow repair. Some didn't respond, others couldn't do the services, others still only did commercial products. Pro Backflow on the other hand was responsive, offered reasonable prices, and ample availability. During my appointment, I found the service tech offered a good explanation of what he did and offered to file the paperwork for me with the city. My only two points of improvement is the service technician started the work on my house without even knocking on the door or meeting me. I just started hearing drilling. At best, it didn't matter, at worst, it could have been the wrong house! Second, I never hear back for days after the service tech left. I had to reach out to offer my final payment and figure out if they filed my paperwork. Overall good, but Pro Backflow can clean up the edges a bit.

Jaime was extremely quick to answer my questions! We set up a time and spoke before hand what he…read morewas going to do. Our Backflow was over 20 years old and had its days. And we had our shut off to our house replaced, including the valve. 28 years this shut off always hit the house to shut off. Jaime reversed it and now it's simple. Waited too long to change that out!! Jaime is a Professional and knows 100% all that he does! Could not ask for a better Professional and a job that was so expertly done!!! He also works on his jobs like it was his property, he takes pride in his work you can tell!!! Would always call on Jaime for any of these needs!!! Overall - EXCELLENT!!! TRUSTWORTHY!!!

Western Rooter

Western Rooter

4.8
(1.7k reviews)

We had Western Rooter out to our house for a big job that we'd been avoiding for a while (shower…read moredrip, a couple of sink drips, pressure regulator) and Robby was great! He came and gave us an estimate, and it was cool that there is a discount for multiples of the same job. He came back the next day to do the work and he walked me thru everything he would be doing and how long it would take so I could plan around the water being off. Got it done sooner than he expected! After he left there was one place that I saw was dripping a teeny bit, I texted and he came back the next day, fixed it, no problem! Coincidentally we needed a backflow test so we had Alex out the following week and he was great too! He let us know that although we passed this year to be ready for next year being a problem, and we appreciate the heads up! The backflow test was $100 less that another place we used to use so we win! We will absolutely use Western again and would recommend them 100%!

We had our home warranty company call to service a clogged laundry line. They cleared it but caused…read morea backup in the bath tub and kitchen sink. After hours on the phone with the previous plumber and the warranty company, they were not able to send someone out until after the weekend so we decided to look for an external company. After checking out Yelp, I called Western Rooter. They answered on the second ring (yay no voicemail box), and they walked me through the process. We were scheduled immediately to be serviced (weekend emergency). I cannot thank them enough! I was stressed out and really discouraged but Ritchie was prompt, knowledgeable, and professional. He cleared out the clog, cleaned out the black sludge in the tub, and even was kind to my very nosey and friendly 3-year-old who wanted to greet him at the door. Their prices were reasonable, the communication was excellent and SO easy. Western Rooter has a loyal customer in me. I will be happy to recommend them to anyone.

Plumbquest - waterheaterinstallrepair - Updated July 2026

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