I had the exact thing happen to me. When they were at the house they seemed to know a lot about my…read moreneed and the system. I called several times, left emails and texts and it's been 3 weeks and no reply. Lack of response before I'm even a customer tells me a lot about service and contact after installation. Glad to go with a different company.

Came out to measure and get info said they would be in touch with a quote then ghosted. That was…read morealmost two months ago. I figured with summer and covid they were busy so I tried to give the benefit of the doubt at first. I've called several times trying to see what's going on and everytime get told "Oh he is very busy. Oh I will make sure he sees this." The 2 stars is for the receptionists are always pleasant even if they are shining me on. The man who came to measure was nice, quick, and wore a mask in the house and answered all of our questions (just not how much- still waiting for that). It is a shame I'd actually respect the company if they could just be honest and say we aren't taking new clients, we are X weeks backed up, or we don't want to come out to your town instead of stringing me along to wilt in the heat.

RE Coogan himself was the only one to call us back when we had a problem in the dead of winter. He…read moreevaluated the problem during a storm over the phone with us, gave us tips to get through the evening and was out the next day to assist and get things rolling. We were confident in his abilities based on how well he listened to our concerns and was able to help in a pinch. He was personable and engaging. We felt his estimate was fair and honest. He helped walk us through the RISE process for Weatherizing our home, and was super patient as we dealt with a lengthy delay in processing the 0% financing loan - which in the end, was the most frustrating part of it. But, surprise, surprise, that's a RISE problem - not an RE Coogan problem! Coogan's dedicated team of professionals were efficient, prompt and neat throughout the installation of our new unit. Our heat and hot water never worked so well - atleast in the years I can remember! He brought us great peace of mind and a relationship that we are fortunate to have for our future needs.

R. E. Coogan Heating Inc. is an exceptional company, and I highly recommend them…read more When our hot water boiler stopped working over a weekend, I spent Monday calling several companies for help. Most either weren't familiar with my boiler or couldn't schedule a service call for days. When I called Rob, the owner of R. E. Coogan Heating Inc., he explained that they were busy but promised to stop by that evening to see what he could do. Rob arrived around 7 PM and spent over an hour troubleshooting the problem. Although he couldn't get the boiler running that night, he assured me he would contact the manufacturer the next day and continue looking for a solution. True to his word, he called me the following day with recommendations from the manufacturer and returned that evening to try them. It was clear that he was doing everything possible to repair the boiler and save us the expense of a replacement. Unfortunately, the boiler could not be repaired because the required parts were no longer available from the manufacturer. After exhausting every reasonable option to restore it, Rob helped us move forward with a replacement as quickly as possible. After four days without hot water, I expected we would have to wait at least another week for a new installation. Rob initially estimated that the work could begin Friday and be completed by Monday. However, he called on Wednesday to let me know he had rearranged his schedule and hoped to start earlier. At 3 PM on Thursday, Rob arrived with Henry and Nick to begin removing the old boiler. He then brought in additional crew members the next day and worked hard to complete the installation as quickly as possible. As promised, our new boiler was installed and our hot water was restored by Friday evening. What impressed me most was Rob's commitment to helping us. He went out of his way to accommodate our family, worked tirelessly to find the most cost-effective solution, and followed through on every promise he made. Henry, Nick, and the rest of the team were professional, courteous, and respectful of our home, leaving everything clean when the job was finished. It is rare to find a company that combines expertise, integrity, and genuine care for its customers the way R. E. Coogan Heating Inc. does. We are extremely grateful to Rob and his team for their outstanding service and highly recommend them.

I've had K.P. Plumbing & Mechanical handle many plumbing jobs at my home and I highly recommend…read morethis business. Keith is highly skilled at his trade and he's an honest, reliable, and trustworthy person. I hired him to install a washer and a gas dryer and he quickly fixed gas pipes in the process. He came by to fix a shower/tub faucet and then jumped in to help fix the thermostat hook up to the furnace as well. Next up, I'll be calling him to replace some lead drain pipes. He's goes above and beyond and does the job right, the first time.

Keith was quick to respond to my questions and concerns . Was able to quickly reslove my issue and…read morejob was completed timely and efficiently would hire again and will

Mark is incredible! We called him and within a week was here to completely redo our first floor!…read moreThis is our second time using him for everything from breaker boxes, to recess lighting, to new fixtures and additional fans!!! He is timely, affordable, and kind!

Unfortunately this firm, whilst very offering good rates, had very questionable and severe business…read moreterms that were very punitive to the consumer. When I asked them about terms & conditions and their willingness to soften some of their protections, they abruptly withdrew their bid and dropped me like a hot potato. Fair warning if you do decide to go with them, but this raised immediate red flags.

I hired Mallozzi Electric for light installation on my older home. Gary was very knowledgeable and…read moreefficient. I have already booked Gary to do additional work. I highly recommend Mallozzi Electric.

I needed an electrician to install an over range microwave. I got Mallozzi Electric on Angi. I…read morecalled and Gary returned my call that day (HUGE). He gave me a day he could come by and said if anything changed he would call me. He kept his word and came sooner than expected. He did an outstanding job with the install and he cleaned up after he was done. I highly recommend using Gary and i will be using him in the future. I was truly impressed with the professionalism and how courteous and respectful he was. THANK YOU GARY.

Great service at a very reasonable price. Needed someone to hook up my new sink and faucet, and…read morereinstall the dishwasher during a kitchen remodel. Daniel was professional, knowledgeable, and very fair when it came to pricing. He was thorough, helpful, and didn't leave a mess when he was done. I love that his work comes with a one-year guarantee! I look forward to working with him on future projects.

My review is not about the quality of work, but his professionalism---or lack thereof, which is why…read moreI have no comment on his work. I reached out to him (not too easy b/c his voice mail box is permanently full) a over a year ago to do a small inside job. He said, sure thing and he'd get back to me when the weather turned. A year went by with no word from Dan. This fall I reached out to him (via email) about the previous job and additional job I needed, as well as asking him if he was still in business. His reply was, "I'm still in the game" and promised to call me in a day, and, of course, that never happened. I'm not wasting any more time on this irresponsible guy, but I thought it the right thing to warn others.

I have been working with Lewis Mathews to be reimbursed for $17,000 for plumbing work done in 2025…read morethat was double-billed, and paid twice. He has yet to return the money he admittedly accepted. He has been evasive, cocky, and does not follow through on repayment plans. The work was sub par and over priced.

Some weeks after TPS did work in my basement I realized that several items were missing. The total…read morevalue was about $1500. Lewis Matthews and his partner, (James Farrell I think) were the only people in the basement. Since this is a circumstantial case, no report was made to the police. I can confirm most of the information reported by Jeremy B. In addition, the Truthfinder website reports that Lewis Matthews, d.o.b. March 6, 1988, was charged with forgery, counterfeiting and possession of a stolen vehicle on May 31, 2016. There's much more which I will eventually post on Next Door website. This should be a sufficient warning.

I've used several plumbing services over the years, and none compare to Zompa Plumbing. Mike and…read morehis son were incredibly kind, helpful, and professional. After a bathroom floor replacement turned into a nightmare--with the flooring company leaving a huge mess, my toilet in the bathtub, my bathroom door off, and even my baseboards in the trash--I was already stressed and displaced in a hotel. The flooring company also took three extra days to finish, due to a dispute between the owner and his contracted worker, delaying the plumbing work. Throughout it all, Mike answered every call, offered helpful advice, and reassured me they would come as soon as I was ready. His son arrived early, completed the plumbing work perfectly, tried to put my door back on for me, and even took away my old toilet at no charge. Their price was significantly lower than the other quotes I received, and the work was excellent. I'm so grateful for their kindness and professionalism and will always use Zompa Plumbing going forward!

After dealing with a water main break, none of the faucets in the house had running hot water, only…read morecold. We reviewed comments on this site regarding local plumbers and left a message after hours with Zompa Plumbing and Heating. Mike called me immediately and showed up the following day with his son John after handling an emergency pipe break elsewhere. They fixed the problem within a half hour, and will followup with other small issues they found in need of repair. Highly recommend this family run company; quick to respond, knowledgeable, professional and friendly. MKD, resident of Bristol