1. Plug It In Solar

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Van Nuys, CA

Plug It In Solar

4.8 (56 reviews)
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Eric A.

First I would be leery of any company on solar that has a lot of reviews and they're all or mostly 5-star. No company is without problematic cases, and apparently I'm going to be the first for this one. What a shame, because this was easily rectifiable...I gave them more chances than they deserved. I first contacted them on June 3, 2020 for an estimate, that's 79 days ago from the time I'm writing this review. Because we've been screwed so many times by bad and incompetent contractors, I choose to get everything in writing, so I do all my correspondence with a company by email. Until now, I've never had a problem with a company complying with that. If a company really wants the business, they should do what it takes to secure a customer. If that means taking the time to type out and answer all of the customer's questions, that's what they should do....not whimper about having to spend the time. 8 days after asking for the estimate, Aurora Parssinen, head of operations, still had not replied, so I wrote again (my 3rd contact). She then asks me for a copy of my utility bill, something she should have asked for the week prior when I first wrote in. Sending in the utility bill is commonplace. I sent the bill (contact #4). Over a week later, still no response so I touch base (contact #5). No response from Aurora for another six days after that. She finally sends me an estimate, but it's solely based on my utility bill and looking at my roof from a satellite image online. They did NOT come out and look at my roof or measure it. I write back with 4 questions. (contact #6) She does answer them the next day, but I'm concerned that they haven't actually looked at the roof (and it is an odd roof as our house has had many additions). I suggest they come out and look at the roof (contact #7). No word back for 10 days and then I FINALLY hear from a Lauren M. Christy, production manager who says they can send someone the next day. I write back to confirm (contact #8). 2 days later they send the revised estimate, which isn't all that different than the first one. What's concerning about this, is this estimate still doesn't reflect the questions I brought up to them previously, or options that other solar companies have said they can do. There are areas of the roof that space-wise could accommodate more solar panels that they're not utilizing. So I write back with more questions. Now most people would be appreciative that a customer takes the time to write out the questions so that they don't have to formulate answers on the spot, and can take a reasonable amount of time to consider them and reply. Not PlugItIn Solar...keep reading. I hear nothing back for 2 weeks, so I write in again to find out what's going on (contact #9). 3 more days later, I get an email from Leeron (Lee) Dagan, Director of Sales and Operations. He does take the time to answer my questions briefly, and ends the email with "Let me know if you have any more questions." Well, I do! I also feel he hasn't accurately responded to my questions about "reverse tilt" panels, so I send a bunch of photos to illustrate what I mean. It took me a while to find all the photos and write it out, but I wanted to make sure he understood what I was getting at. Then, no reply for nearly a month. So I write in again (contact #10), wondering why I'm even giving this company so many chances to get this job. Lee writes back within an hour with "Sorry, it's been absolutely nuts its [sic] been hard for me to get back by email. When would be a good time to jump on a call and discuss?" So, here it comes. The used-car-salesman phone call to discuss, which really means he wants to tell me I have no idea what I'm talking about and it can't be done the way I want it...he has no intention of taking the time to research what I'm trying to accomplish, so he just wants to talk to me on the phone so there's nothing in writing that he's actually just complaining about having to do his job. I write back and tell him I need to do it in writing (contact #11). He writes back with: "there are too many variables and details over email to discuss." So he can say them, but he can't type them. "I don't have that kind of time working from home with a newborn." Ah....so I'm paying the price for him procreating. Potential customers, know that you come AFTER his childcare needs. "I get 40 emails just from 6:30 am to 12 pm that I have to respond to by 12 pm everyday [sic]." Cue the violins. He expects me to believe that he gets emails at 12 pm that have to be responded to by 12 pm, and yet he didn't respond to mine in a MONTH! Mmhmm....sounds like a load of malarky to me! So, I write back and say "OK, forget it then. If I'm not worth the time and effort, I'll go with another company, and write this up in my Yelp review." (Contact #12) More in attached photos. Also, none of the people I dealt with are listed as employees on the Contractor's State License Board website.

Tammy D.

Thank you Lee and team! Working with plug it in solar was an absolute pleasure from start to finish. Lee and his team build the perfect system for our home which included upgrading our panel, guided us through the entire process, and answered any question or concern we had promptly. The installation team was professional, kind, and most importantly they were respectful of my property. When the plug it in solar team left for the day the areas where they worked were as clean as they were when they got there. The communication was excellent and our project was completed on time as promised and we are happy with the amount our system is generating (we love that we can see this all in real time on the app) If you are considering solar companies I highly recommend Plug it in Solar!

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10 years ago

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10 years ago

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9 years ago

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11 years ago

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The advisor was on time and very thorough. He gave excellent advise after carefully inspecting our home energy needs and costs.

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8 years ago

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15 years ago

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11 years ago

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Ask the Community - Plug It In Solar

Review Highlights - Plug It In Solar

“After calling several other places Lee from Plug It In Solar was able to make an appointment for next day inspection.”

Mentioned in 20 reviews

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AWS Solar - Solar + Battery system! just wrapped this project up and left our customer so happy and satisfied.

AWS Solar

(55 reviews)

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The 4th year production shows improvement over the 3rd year as I kept the panels clean. However,…read moreit's still about 4.8% below the minimum guaranteed production (accounting 0.25% maximum annual panel degradation). It's 4 year in a row now the system failed to produce the minimum guaranteed production. AWS Solar chose to compensate for the shortfall again; we'll see what the 5th year production looks like. I suggested replacing some of the panels with the higher power ones to solve the issue, but I guess they want to see more data.

I hired AWS Solar to install solar panels on my home In May 2026. They completed the job a few…read moreweeks later. They did a very good jod. I am pleased. However, upon completeing the job, the project manager Tim Broughton called me, helped me log on to the Enphase app so that I could monitor the panels. After I confirmed that I was logged in, I was told that I was up and running And they were done. I was happy thinking I was now running on the sun. Wrong. So very wrong. I received my electric bill and astonished to see the electric portion was over $800.00. I called the power company and was told that the $130.00 application fee had not been paid. I notified Mr. Broughton and he immediatley saw that the bill for the application fee was paid and apologized for the error. Now the fun begins. I called the power company and asked when they would be out to install the proper meter for solar panels. I was informed that no application for a meter to be installed was on file and that I had to submit an application for interconnection. Hmm? No one mentioned anything to me about completing and application or that I had to contact the power company. I completed the PTO (Permission to Operate) form and based on the questions being asked and the information I needed to provide leads me to believe the Solar company was responsible for completing this form and sending the required fee. Ok. Lets not look to for someone to blame, lets just get the proper meter installed. I completed the PTO and submitted it. The power company came out a couple of weeks later and installed the a new meter. Onlyit was not a meter for solar panels. They installed the same new meter but it was the same meter as the meter I already had. I asked them why they didn't put on a solar meter and I was told that I needed to submit a PTO for a SOLAR METER, which is different. And by the way, they have a special person that installs solar meters and a special person to install regular meters. This seemed rather stupid to me. I ask the power comapany rep for the contact info for the solar department and he told he didn't know. I won't name the power company. LADwp. The one good thing the DWP rep did upon arriving to his office was to send an email to contact the proper department at the power company. I assumed he would have just gone about his business and let me flounder. I started on the second application which asked for job site photos. This was to me another indication that the solar installer was suppose to complete this form because Joe Citizen would not know what photos they were required. I did observe that periodically, the workers would take photos, but none were ever sent to me. Now I'm in the middle of August 2026 with fingers, legs, arms, eyes and anything else, maybe the dogs and cats, crossed hoping that this time I will get a meter. The bottom line is I would still recommend AWS SOLAR to anyone, but I'd have to caution them to make sure they get you connected and ALL fees are paid. Because I was dealing with the City of LA and being constantly sent to voice mail and waiting for call backs, this experience was horrendous.

California Solar & Electric - Ensure uninterrupted energy during outages with our reliable solar backup power systems.

California Solar & Electric

(115 reviews)

Within an hour of posting my initial review regarding a delayed referral bonus, the owner…read morepersonally reached out, apologized for the administrative oversight, and sent the $500 immediately. I really appreciate the direct accountability and quick resolution. I'm leaving my original review below for transparency, but their prompt response today restored my confidence in their management. I originally had a positive experience with California Solar Electric during my 10.12 kW solar and Powerwall 3 installation last year. Unfortunately, their post-install customer support and business ethics are nonexistent. I referred a friend who completed their installation months ago. I was explicitly promised a $500 referral bonus for this. After months of waiting, I tried following up multiple times privately to give them a chance to make it right, but I am now being completely ignored. It's a shame because I have several neighbors here in Fountain Valley who are currently shopping around for solar and battery storage. I was planning to refer them here, but I cannot recommend a company that fails to honor its own written agreements and ducks communication. Buyer beware: the installation team does good work, but do not trust a word management says about referral incentives or post-sale promises. Still waiting for my $500.

California Solar and Electric. CS&E is simply the best. Call Mark Howe. Honest, reliable,…read moreprofessional, skilled and highly competitive. Best warranty and quality materials and labor. 949 637-9108. They are out of Santa Clarita. We are so happy and satisfied with our system and our bills have gone from $300 plus a month to less than $40 a month. Also when the power has gone out in our neighborhood the battery backup has saved the day. Stellar value, workmanship, professionalism and service plus a 25 year warranty. Highly recommended

Treepublic - Treepublic Showcase 42kW Solar + 80kWh Storage Project in Malibu, CA

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Treepublic's installation and design of our battery backup system several years ago was impeccably…read moreexecuted. (At the time, it was one of the largest private home installations in LA.). Their field tech staff is knowledgeable, expert, and have been able to efficiently fix every issue that has cropped up - issues which, it must be said, have always been post-rain short circuiting related to the initial panel installation that was done by *a different company*. I would have to agree with another reviewer that historically their response to service call-out communications has been muddled and slow. However, they seem to be ironing this out. For my most recent call-out, they replied within a day and had a tech on site within a week. Since the issue was only an Enphase microinverter reporting fault and did not impair actual power delivery functionality, waiting a week was not an issue.

Treepublic installed our combined solar/battery system in early 2022 and did a wonderful job. I am…read morewriting this review now as a follow-up 4+ years later to state that the system has worked flawlessly since installation and I would still reccomend interested parties to contact them, especially Omar, to get the exact system you want. We spent hours with Omar to address every concern I had at the time and to understand exactly what the performance would be based on the time of year so we could adequately design a system to provide backup power if and when needed. Omar also provided support in getting every tax credit available, even a less used credit for those utilizing battery energy storage in higher fire risk areas. Our system is 10 kW solar generation with 30kWHr storage.

LA Solar Group

LA Solar Group

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The smartest thing I ever did was getting solar and power walls from LA Solar group…read moreThe put all my rebates in place and so I only paid the difference and did a complete house backup - so I was running my kiln (electric) and had the air conditioning on and the power went out First I did not know the power was out until my next door neighbor called me and asked how come I have lights on the power is out so I went to see if my kiln was affected and if processed without a hitch!! They are starting rolling blackouts and I just don't even worry about it!!! Meet and clean work and finished when they said!!!

Second Update: STAY FAR AWAY FROM THIS COMPANY! This review concerns my direct experience with the…read morecompany's handling of the matter, including unwanted private communication and responses I find highly accusatory, aggressive, retaliatory, harassing, threatening and hostile. Since LA Solar Group continues to publicly and falsely accuse me of making "completely unfounded" and "factually false" claims, I am posting the actual email I received for the public to see. At 4:01 a.m. on October 1, 2026, I received a ClickUp email stating: "Ara Petrosyan invited you to join LA Solar Group, LLC - Proposal for Upcoming Project on ClickUp." The invitation identified the workspace as "LA Solar Group, LLC - Proposal for Upcoming Project" and identified the inviter as Ara Petrosyan. Attached is a screenshot of the email I received it at an email address linked to my LinkedIn account. I have never claimed knowledge of who technically generated or transmitted the invitation behind the scenes. I have described what I actually received, what it said, and my experience afterward. Their repeated characterization of my documented experience as "false," "unfounded," and an intentional attempt to "sabotage" their business is highly telling of this company. Their public assertion that they know my subjective intent - despite having no basis to establish my state of mind - reflects a serious disregard for basic legal principles and may expose the company to serious legal consequences for publishing false statements about my motives as though they were established fact. In my opinion, this company's response to criticism has become EXTREMELY AGGRESSIVE and appears focused on discrediting and SILENCING me. I view the continued accusations and communications as increasingly HARASSING. I have contacted counsel, and I will preserve all communications. I am also prepared to contact appropriate authorities. Update: The company's response below speaks for itself. I find its tone defensive, unprofessional, and threatening. After I described my own experience in my first review, the company sent me an unwanted private message through Yelp asking me to remove my review. Then Yelp removed my review. Now that I wrote about my direct experience with them after receiving their private message through Yelp - It has now publicly characterized my statements as "unfounded claims,", and instructed me to "refrain" from making them. I view this pattern of conduct, including the unwanted private Yelp message and the language in the company's public response, as an attempt to pressure and intimidate me into silence. Both of my reviews describe my truthful experiences, observations, opinions, and impressions. My original review clearly stated that the recruiting email came from a third party referencing LA Solar Group and the CEO. I did not state that LA Solar Group itself sent that email. I have already asked LA Solar Group to cease contacting me. I do not consent to further communications regarding my reviews. I stand by my reviews and strongly suggest that the company have its counsel review their actual language before publicly and falsely accusing me of making "unfounded claims." I am preserving all communications and reserve all rights and remedies available to me. I also reserve the right to expand my review to other platforms, including my own blog, particularly in light of the company's accusatory and threatening response and its characterization of my statements in a manner I believe is completely false and misleading. Any further public discussion by me will remain based on my documented experiences, the company's own communications, and my opinions and impressions. As already stated in my response to your unwanted and unsolicited private message, as well as in my review, refrain from contacting me further, whether through private messages, public responses, or any other direct or indirect communication concerning my reviews. If this unwanted contact continues, I will immediately involve counsel, and pursue any other legal remedies available. Original Review: LA Solar Group sent me an unsolicited private message through Yelp asking me to remove my review after I shared my truthful experience regarding an unsolicited recruiting email I received at 4:01 a.m. Yelp then removed my first review on the stated basis that I was not a customer. I believe LA Solar Group contacted Yelp regarding that review. I consider the unsolicited private message through Yelp asking me to remove my review to be unwanted contact and an attempt to pressure me into removing criticism of the company based on my experience. This second review is due to the direct unwanted Yelp communication I personally received from the company. I have asked LA Solar Group to cease contact. I am preserving all communications and reserve the right to involve, appropriate authorities, and pursue any legal remedies available to me if further any unwanted contact occurs.

Plug It In Solar - solarinstallation - Updated October 2026

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