Tammy gave me what was, by far, the best facial I ever had! She was kind and funny and listened to…read moreall of my concerns. So relaxing!! (Other than the few moments of exfoliating- if you know you know). I wish I was closer and could go every day!

I called in the am to get an emergency last minute manicure and pedicure. Staff were super…read morewelcoming and find me spot an hour later. The building is beautiful, overlooking a river with cascades. After my treatment, I waited the polish get dry on the outdoor patio, drinking tea, looking at the river. If you need a break, a relax moment for yourself, this is the place to go. I can't wait to come back try a massage!

My partner and I both had massages on a wintery Saturday morning during a weekend getaway to Sharon…read moreSprings. The spa allows for online booking. We were late on the jump because we changed the dates of our trip, and make appointments at different times. Barbara provided both massages in a beautifully decorated room that celebrated Sharon Springs past as a resort town after WWII. Cheryl, the owner, was knowledgable about the area and the history of the town. When I arrived I was invited to the inner waiting area which was nice and warm and served me a delicious loose leaf tea blend. The atmosphere was calming, the staff was easy going and I had plenty of time to relax before we started the massage. Barbara did a fantastic job and made me feel very comfortable and pampered. We really enjoyed the experience and left feeling relaxed and rejuvenated. A great plus was that as compared with where we live, the price was about 30% less. I absolutely recommend the Spring House Spa!

I won my visit in a raffle. Decided to use my gift certificate today. I got Barbara as my massage…read moreperson. I found it to be a pleasant experience. Started out with herbal tea. Barbara explained everything that she was going to do. Pretty sure I got an upgrade. Not only did I get a neck shoulder and head massage, I also got my back massage and my arms as well. A hot towel rub down was pretty good too. The place looked clean to me and had a relaxing feel to it. The soft mellow music helps to relax. I found it to be very relaxing and it right around the corner from my house.

I have always had a great experience with this spa. Chelsea is a great aesthetician and I love my…read morefacials. I recently went into purchase skin care and they had one of my products but not the other. I always like to buy local so when they offered to order the other product I was happy. I pre paid for my product and they said it would take about a week to get. I had to call two weeks later and it still had not come in. They were very suspicious saying " it is not their policy to accept prepayment for orders" which really made me uncomfortable. They said they needed to check with someone who orders products. Two more weeks go buy and I had not been contacted. I stopped into see the status and the product was on the shelf. Again the person was suspicious like I was trying to get a product for free or something. I would not have pre paid if I knew this was going to be a hassle. The gals who took my order initially were very pleasant so it was not all bad. I also understand that there are people out there who would try to get something for free.

I posted before, with a pic of the amazing job Dakota did on my hair. (Thanks again Becca for…read moregetting me in, you're awesome!) I just wanted to post how good it looks after 4 months.

After long days of hiking, paddle boarding, and swimming between mountains-- my feet were in dire…read moreneed of TLC during my visit in the Catskills. For this trip I indulged in a warm foot soak. I was led up the small wooden stairwell to the soaking room where a steaming bowl of water awaited. The air was perfumed with lavender and ocean sounds. I slipped my flip flops off and submerged my feet. It was such a relaxing experience as the salts helped to ease my aches and smelt divine. I stayed for about two hours and felt so relaxed.

Wonderful experience everytime. Antonia provides a level of care and attention to detail that makes…read moreher boutique spa so special. Stop in for a treatment or to pick up something in the shop. All products are made from quality ingredients.

Bad experience with masseuse. Bad experience trying to deal with it with front desk manager. Even…read moreworse experience trying to talk about it with the owner of the spa. Talking to Melissa on the phone felt like talking to a child who missed nap time. Utterly unprofessional and indecent. Do not waste your money at this deplorable excuse of a business.

I had to write a review for them! I can't thank them enough for everything they did to make my…read morespouse happy on her birthday! Evan and Nancy went above and beyond to make the last-minute arrangements for me so that we can surprise my then-pregnant wife with a Spa Pedicure and Manicure on her very special birthday! Evan was so nice to talk to and work with. I went there two days ago with my request and he was so friendly and helpful! I have never seen customer service like this before! Nancy was not even scheduled to start working at that time but she was so so so so nice to agree to come early for her! This was the happiest my wife has ever been on her birthday! I can not thank you enough guys! My wife and her mother are now a customer for their manicure/pedicure needs. Their work is amazing. My wife always only wanted to work with her natural nails and these guys are perfect for the job! She went there again for her maternity shoot and baby shower too. Now, let us talk about massages. I forgot her name (I am sorry, I think it is either Crissy or Christy), she is amazing! My wife and I, both had deep tissue massages with her. She may make you scream but that is what you need! You will be extremely relaxed after that! She is also so amazing! We are so glad we found this amazing spa. Thank you everyone over there!

Such a beautiful location, I stopped in here for a facial and can't wait to go back! The staff were…read moreextremely helpful and kind, and the atmosphere is so relaxing and welcoming.

So relaxing and everyone is so nice. Great place for couples message as well. Overall Great…read moreExperience. Comfort 10/10

Mary Martin is beyond talented and knowledgeable. She's the magician of face & body care . I leave…read moreglowing. And I love the mud & sauna treatments. A must try

Detail oriented boutique day spa and home away from home. Mary is one of the most authentic people…read moreI've ever come across in my life and an absolute master with skin. I've been seeing her for 6 years for everything from acne treatment, facials, laser treatments, waxing, light treatments and everything in between. She's been a miracle worker in me and every person I know that has gone in!

Friendly and they do beautiful work. Clean and relaxing atmosphere. They do a great job on eyebrows…read moreand nails too. They offer coffee and biscotti which is a nice touch. Excellent job with my childrens haircuts too. The stylists listen and are engaging at just the right amount. Always enjoy coming here! They also have applicable and appropriately priced products and some fun local items to buy as well like scarves and jewelry. My daughters went here for their hair to be done for dances and proms. Again Melissa and Janice listened and fashioned beautiful styles!

Been going here for years. The ladies are all great and I always feel at home. They do a great job…read moreon my hair but I always have an open invitation to come back for a fix if I'm not happy!

I have been fortunate enough to have been treated with spa days at Complexions since I was a kid…read more I've watched the business grow and expand offering new services, and I now frequent both locations. I feel inclined to write this review after seeing some bad reviews, and I'd like to remind everyone how people are typically only encouraged to leave reviews when they are unhappy. Not to mention reviews are now used as weapons against businesses. My favorite service to get are massages, they have a great selection of unique massages and add ons I don't see anyone else offering. The amenities have always been clean and available- it's never over crowded. I appreciate the little things they offer, if you use their amazing shower they provide razors, deodorant, moisturizer, q tips and whatever else you may need for an after shower routine. Beyond massages I've done plenty of facials (love the hydra facials), laser hair removal and waxing. I hope to book a consult with the medspa soon! I've always admired Complexions from a business point of view, as I now also own a small business and Denise is a genius from this perspective! Her skincare line is admirable - and so refreshing! If you haven't given them a try I strongly recommend them. In an ever changing area they are such a staple for me, and I hope to keep enjoying visits for many years.

My husband and I were treated at Complexions Spa for four treatments over two different days. The…read moreenvironment was very serene and relaxing, and the treatment providers were very good and very professional. Unfortunately, the reservationist, front desk staff, and spa attendants made many mistakes, lacking a significant level of professionalism you would expect at a spa of this caliber. These problems included making a mistake on the second day with one of my reservations where I was sent a male instead of female massage therapist for a 1.5 hour massage. When I brought it to their attention, the massage therapist (not the front desk administrative person) offered a half hour massage with a woman instead of 1.5 hour to "fix" the mistake. I told them I wanted to speak with the front desk person and strongly objected to the supposed solution; they came up with an hour massage with a free add-on (hot stone massage). I had to work hard for this - they made things much more stressful than it should have been. They also told us wrong information about their tipping policies for certain massage therapists and made it really difficult to tip people, did not tell massage therapists to wear masks for both of us (which we had requested ahead of time and they had done the first day), had a cold spa attendant greet us who was suppose to make us feel welcome but lacked warmth and social graces, another spa attendant touched me repeatedly (which you do not do with out consent), etc. When the owner, Denise DuBois, called to talk about the numerous problems I had outlined in an email, she was highly defensive. I felt SO tense and uncomfortable with how she behaved towards me that even though she apologized for our experience at the spa and ultimately offered two free massages (for myself and my husband), I/we could never imagine going back there; we did not accept the offer. We do NOT ever want to go back there again. There was a significant lack of warmth and empathy for the level of problems and mistakes from staff and the stressful impact of this in real time and when discussed later - it was quite shocking. We have been to spas and all types of treatment providers in the U.S. and in Europe and have never been treated so unprofessionally by the administrative end of a business. It clearly comes from the top down and is very problematic. Added note: I have a friend who warned me against this place, because she had been there a half dozen times, and they made a mistake every single time with her reservation. When I told this to Denise Dubois, she wanted to know the name of my friend (talk about this request being inappropriate), and she found it hard to believe what I was saying (again, inappropriate). I was really taken aback; a professional does not do this. My friend recommended another spa in Saratoga Springs that she loves. I am going to try them.

Registration was a breeze. I got Great service. Was able to use my military ID to get a discount. I…read moredid get a huge splinter from the banister heading down to the pool but they took good care of it so that I could get in. Then I got a call the next day to see if I was OK.. joined the Aqua Zumba.

Close to home and been going there for probably close to a dozen years. Staff are, for the most…read morepart, friendly and helpful. It is much older and smaller than many of the other Y branches in the region so it has a cozy feel. The pool isn't regulation size and the there is neither handicap access nor an elevator. The members are friendly and respectful of each other. Around mid-morning, a lot of older people use the facility, usually taking part in swimming classes, pilates, cardio equipment, or just visiting in the lobby with some coffee. This Y is I believe the only branch with racquetball courts, which are hard to find these days and greatly appreciated. The sauna is nice and the steam room is, ahem, intense so brace yourself!