I had a wonderful experience with Lauran! She is a very talented hair stylist, who left my hair…read morelooking healthy and beautiful. I have long hair and am always worried about a new stylist cutting too much off - Lauran did a wonderful job of leaving my length while adding in face framing layers. She also provided very helpful suggestions! Additionally, the studio was very warm and welcoming. Prices were fantastic - $32 for a top notch haircut! I will definitely be back.

My first experience at Kristin's was thanks to a groupon purchased by my wonderful fiance (then,…read moreboyfriend) for a massage, facial, and manicure. The time came where the groupon had nearly expired -- given that I am a terrible procrastinator -- and Kristin worked VERY hard with me to find a time where I could come in. All of the services that I received were exceptional, and although I haven't had my hair done by Kristin yet, she is a kind and welcoming individual who always seems glad to see me. Since that first time, I have been in every couple of months for one person in particular: Amy, the aesthetician of my dreams. Amy is my guru, my hero, my Yoda. When I first came in, I had (with all of the best of intentions) completely destroyed my skin. I had been using various products I knew very little about in an attempt to treat my acne which had actually happened as a result of the astringent products I was using making my face extremely sensitive! To hide this from others I was piling foundation and concealer onto my face, which prevented any kind of healing. Amy knew instantly what was wrong and had all sorts of recommendations to make. Every day my skin looks better, and each time I go to Kristin's her smile shows me how drastic the change has been. In fact, with the exception of a tinted SPF I have been using, I have almost completely ceased to use make-up. I don't need it! My skin is incredible! Although everyone at Kristin's will make your day and make you feel fabulous, I cannot recommend Amy's services highly enough. My sister (also an aesthetician) had been telling me for months to find a professional and get real advice about my skin, and her advice led me to this person who made a HUGE difference in my self-image and confidence. Go to Kristin's! As soon and as often as possible!!! You will not regret this decision!

I have been seeing Kim Heritage for therapeutic massages for over 7 years now. She is truly the…read morebest masseuse in the Capital District! Other masseuses in the area have been OK for frou-frou pampering type massages, but If you're looking for actual pain relief and mobility, no one matches Kim! Donna's facials are heavenly as well. These ladies definitely know their stuff and it shows.

I have used both massage and facial services by Kim and Donna. I have shared my experiences with…read moremy family and they have also bee very happy with the services Donna's organic locally made skin care products are excellent. I highly recommend

I've been getting electrolysis on my neck for over 20 years (due to a medical condition). Gail is…read moreas good as it gets. She has great hours if you are working. She did a great job on my arms, (lots of blonde hair -- no hope for laser). Other electrologist's didn't know how to even start with them. I no longer have those long shaggy hairs that are embarrassing on my lower arms and elbows. The fees are fair. She gives a very good rate on long sessions.

I have been a steady client of Gail King for 15 months now. I have PCOS and Hypothyroidism so my…read morefacial hair growth has been noticeable most of my adult life. Gail's work is paying off! My hair has greatly diminished thanks to her skill and process. Been to many electrologists thru the years and her professionalism combined with nice personality makes it a pleasant treatment.

Fantastic service! I highly recommend Beth. She is friendly and does a wonderful facial!! Very…read morerelaxing. Good pricing!

Excellent service performed by an excellent human! Not only is my face renewed and refreshed, but…read moreso is my spirit! I cannot recommend Beth highly enough!

Lori fried off my hair after leaving bleach on for far too long. She will forget about you and have…read moreyou sit in a corner (or in the waiting area) while she attends to other clients. Far too unprofessional and unskilled to be worth the price. (Also, don't be fooled into thinking they can do hair extensions here-- they are cheap tape ins from Sallys... but will still charge ya top dollar!) If I could give -14 stars I would. & as a reminder, years of experience doesn't equate to quality work, as proven.

I went here after finding a Groupon for waxing with Marissa. I'm kinda new to the region and needed…read moreto find a waxer. She called me the day of the appt to let me know that she other appts were running late, and asked if I could come 30 minutes later than my original time. As I was battling a stress headache, this delay was a God send. The reception and waiting area were nice, and I was provided at water while I waited. I knocked off one star, as while I waited, I was vacuumed around, which while having a headache was tougher to sit through the actual waxing. Marissa was fantastic. She was polite, pleasant, and fast. The job she did was thorough. I would recommend her.

Sadie is an amazing massage therapist. I highly recommend her. And wow! The spa is so nice!! The…read moresauna and the general vibe is super relaxing! Love love love it. Will definitely be back

Extremely disappointed and frustrated!! My sister purchased and gifted me a $120 gift card for…read moreChristmas 2023. I was informed today by the new owner that they wouldn't honor it because my sister purchased it over a year ago (End of September 2023). How am I supposed to know ownership changed?! So sad this new ownership is more concerned about their bottom line than their clients!! This is no way to run a business- shame on you!!!!

Friendly chatty staff. Easy time scheduling and I received a text reminder a day before my haircut…read more Loved my haircut and will definitely be back!

Great people good customer service, quality care…read more Was in town for a funeral didn't have an appointment and they still were able to take me

I LOVE this place!! I go here for facials, manicures,…read morepedicures, hair cut & color, massages & Relaxing spa scalp treatments. I started coming here when Kelly moved here from Beaux Visage in Latham about 3 years ago. She gives the best facials!! It is a little bit of a drive from home but definetly worth the trip.

I went to Total Image yesterday, recommended by a very good source, and I was glad that I did. I…read moregot a massage and a facial, and it was just what I needed. The service was great from everyone who worked there. First I had my massage with Carolyn, and it was hands-down, the best massage of my life. There is nothing I hate more than a massage where you feel more tightness because they didn't work the spot enough or with enough pressure. She was sure to work thoroughly, and it paid off, I felt a million times better than when I walked in. Then I had a facial with MaryAnn, and she was excellent as well! I am a super nerd so I like to understand the process, and MaryAnn explained each step to me, why they use certain things, how it helps, etc. They also told us of several specials they are currently offering, or will be in the coming months, which is great considering how expensive it can be to pamper yourself! A great spa, highly recommended!