Deb goes above and beyond in her service. I just moved here from the west coast and felt timid…read moreabout finding a new waxer. I have thick hair and getting Brazilians is not something I'm comfortable with doing with just anyone. Deb has the best rapport around. I already have my next appointment booked!

Deborah was awesome! She was sweet off the bat and accomdating the minute I walked in. It was my…read morefirst Brazillian wax i wanted to try it for the first time and i wanted to do something for myself so I was a little nervous. She did great getting me accustomed and making sure i was okay and giving me a lot of knowledge on upkeep and hair growth in general. Everything was clean and cute and comfortable, the music was soothing and I enjoyed talking to her as we got me through this lol I will definitely be coming back

This is probably the best place to get swimsuit ready in the Capitol Region. Tara's prices are…read moreaffordable, and she frequently offers Groupons. The owner. Tara, walks you through the process including aftercare before any waxing happens. It's a nice touch, even for those with experience getting waxed. She's chatty and quick with her work. I was very satisfied with the results. I'll be back!

DONT GO HERE. Tara is extremely rude and made me very uncomfortable. I purchased a Groupon and…read morescheduled an appointment. A couple of days later I got a rude email saying she was changing my appointment to a different day. It wasn't a question but a statement. When I informed her that I couldn't make that appointment she decided it was okay to keep my original appointment, she had only changed it in the first place because she decided she didn't want to work that day. Her place is also difficult to find so she gave me directions, but I still had trouble finding it (which I'm fine with btw, difficult to find places are often worth the effort) but when I called because I was lost she was rude and acted like I was stupid, something that continued once I was there. For all of that attitude I would have expected a fabulous facility but its a glorified closet within a doctor's office which I find weird. And her regular prices are more expensive then other places around here. Save yourself the trouble and go see Katerina and Body Essentials in Clifton Park. She is amazing and it only costs $55!

I bought a package to see Maddie work her magic and she sure did! She is skilled, professional and…read moreso sweet. I see my great results after each treatment. I love that I get great results without invasive treatments or surgery. The setting is so relaxing that I want to stay all day. I am looking forward to other wonderful packages in the future.

Amazing experience with laser hair removal and facials. Both Maddie and Erica go above and beyond.read more

I have an excellent experience every time I go. I have never been unhappy! I've been going since…read more2021.

DO NOT GO HERE!!! I rarely write reviews, but my experience with Massage Envy has been incredibly…read morefrustrating and disappointing. After canceling my membership, I continued to see unauthorized charges on my bank account--charges that I did not approve and were clearly against their own policy. To make matters worse, multiple appointments were canceled last minute without proper communication, leaving me without services I had already paid for. I tried contacting management several times to resolve the issues, but received little to no response. The lack of accountability and customer service is unacceptable. Massage Envy's failure to respect cancellation requests and respond to concerns borders on unethical. I expected professionalism, but instead encountered mismanagement and a total lack of transparency. I strongly urge others to read the fine print and be cautious with this company.

I'm from NYC and I've been to a bunch of "fancy spas" in my life. I have to say the best facial…read moreI've ever had is from Skin Forensics with Katerina. I first went here when I was in college in Albany and now I still travel back upstate specifically for the purpose of seeing Katerina. Most spas focus on quick results and making someone look "glowing" when they walk out the door (instant gratification = happy customer and better tip) rather than long-term, lasting results. I recently had a $400+ oxygen facial from a spa in Vegas but the effects only lasted 4 days and then everything went back to normal. Please don't waste your money on fancy treatments at some of these other places that don't last long. With Katerina's facials, she applies a scientific approach and I've noticed a real and easily noticeable long-term improvement in the quality of my skin. My pores have decreased in size, I have reduced outbreaks. Plus, Katerina is able to give personalized advice regarding nutrition, what products to use, and how to use them. She understands that everyone's skin is different, so she does not apply a one-size-fits-all approach. In summary. at Skin Forensics, Katerina focuses on long term outcomes and I really think she's brilliant at what she does. So happy I found this skin care expert! HIGHLY HIGHLY recommend meeting with her. It has been a game changer for me.

I had a really disappointing experience at Skin Forensics…read more I came in during early pregnancy after having already experienced back to back miscarriages, and my skin was in terrible shape. I explained that I believed I was dealing with hormonal acne, but the owner repeatedly assured me I was wrong. Instead, she diagnosed me with dermatitis and insisted that I was likely having an allergic reaction to my laundry detergent. She recommended an oil-based cleanser that she had formulated herself, which I personally believe made my skin significantly worse, and I also spent money replacing all of my laundry detergent based on her advice. Throughout the appointment, I felt unheard and dismissed. After my skin continued to worsen, I later saw a dermatologist, who confirmed my suspicion that I was, in fact, experiencing hormonal acne. What concerned me most, however, was that despite knowing I was pregnant, she encouraged me to take cod liver oil supplements, saying the high vitamin A content would be beneficial. I later learned that excessive preformed vitamin A during pregnancy can increase the risk of birth defects, and I was incredibly relieved that I chose not to follow that recommendation. I understand that everyone's experience may be different, but based on mine, I would encourage anyone--especially if you're pregnant--to be cautious and to discuss any skincare or supplement recommendations with your OB or healthcare provider before taking them.

Ridiculous. I should have known better. I almost never trust a place which is reviewed by people…read morewho have one or two reviews. They are usually friends or family. Two appointment with Dana and both canceled the day of. First time she was in the hospital (or something like that) with some issue (2 hours notice). This time she has a stomach virus (half hour notice). But she does let me know she has appointments the rest of the week..... Maybe she needs to be a psychic and not an esthetician. Usually I'm unable to predict when my stomach virus will wrap up. Totally unprofessional. No, I don't believe she is sick. I've dealt with providers like this before. Lots of drama swirling around them. Dana must be the most unlucky person in the world OR she is being dishonest. Either way I am staying far away.

Completely unprofessional to text a client that she will not be there 10 min before the…read moreappointment. I was really looking forward to this and from what it looks like she's done this before. I was ready and early. It took me a while to get down there and got there early because that's just being courteous. As I was sitting on the stairs waiting for her to show up 10 min before my appointment, she texts other clients and I that she will not be coming in because of a "family emergency." She should've let us know at least an hour before if it is a "family emergency." I completely understand and at least it was nice of her to text me and let me know, but not 10 minutes before the appointments. Definitely will not recommend.

I just got a cut and color from Junko and she did an amazing job. I'm very very picky about my hair…read morecolor looking natural but expensive but not done at all...if that makes any sense, and Junko nailed it. Hair is a gorgeous brownish blonde, perfect for winter and for getting some sunny highlights in a few months. Cut and style are also great. So happy with my hair!

Made the 45min drive to Albany after reading positive reviews on yelp. Pleasant setting, looked…read moreclean & professional. Arrived on time 11:30am for haircut, mani, pedi. Jan got me started on pedi & mani with diligent young lady- was great! By 1:12pm Jan was finally ready to cut my hair after shampooing, $15 eyebrow wax that she talked me into, & finally voila, a $55 10-min haircut with no layers nor shape. I asked for side bangs 3 times & each time was met with resistance. "I don't want to cut too short" I gave up after the third ask. Conversation was also intrusive - where do you live? What's your job? What's your ethnicity? This is supposed to be a relaxing experience, not an interrogation. Total bill $145. Will not be going back for sure.

I went to Spa One for the first time to correct a bad lash job done at a nail shop. My lashes were…read moreall knotted together and covered in glue. I made an appointment with Vanessa and she was wonderful. She made me feel really comfortable, and it took her almost an hour to remove all the glue from my bad lash job, but she was able to safety remove my lashes with very little damage. I had her put on a quick set of flares and they lasted almost 2 weeks and they are beautiful! She is an awesome eyelash tech, I highly recommend this place, the staff is friendly and professional.

I was always a fan of Spa One due to the services given by Marika and I was extremely disappointed…read moreto call and hear that she was no longer there. I was relieved to hear that I was still able to receive her services at her new location, Artistry of Face, in Loudonville! This is a HUGE loss for Spa One!!!

I was a new bee and picked this salon because they let you book your service online which is so…read moreconvenient. They also had ample availability so I got in the day after I booked. It's unassuming from the outside but when you walk in, it's spacious and modern. Jenny cut my hair. I'm not a super hair/makeup kinda girl so I told her I was there to donate my hair and asked her to take off at least 8 inches. Otherwise I let her do her thing and I was very pleased. I will definitely be making Thai my go to hair salon!

I just wanted a haircut. Please stop with the up-sale. It's a terrible way to end a mediocre at…read morebest hair cut. ‍

Although it is not a large location or a spa, the massage quality was terrific! We got a couples…read moremassage. It was so relaxing. We were able to make an appointment for the next day, there was no wait. both Gail and Betsy were very good. Strong hands and great focus on the usual problem areas +. Would highly recommend.

Got a wonderful prenatal massage for my first time here. I got an appointment the next day after…read morecalling, and the prices are about $5 less than other places nearby. Everything was clean and neat and the environment very calling. Will definitely be going back!