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Plimsoll Premium Property Management

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Five Star Properties Real Estate - Difference between website and reality

Five Star Properties Real Estate

(92 reviews)

My husband and I stayed with Five Star Properties twice last summer. The views in both places - a…read morehome and a condo - were breath taking. Both rentals also had pool access, the home a private, heated pool that we greatly enjoyed. In addition to the properties though, the staff was excellent! We had trouble finding the first location because our gps was down and customer service guided us over the phone to the property. We also had a complementary fresh sweet bread and bottled waters left for us during our second stay. I highly recommend a stay with Five Star Beach Properties - they make the booking process (over the phone or via their user friendly website) easy, the properties are one of a kind with state of the art amenities and great views, and the customer service is fantastic.

Read the reviews and see how many bookings have been canceled! This property canceled our vacation…read morerentals without any phone call or any heads up that this could happen. We booked our rentals in Feb and got an email at the end of April that they canceled our reservations. If we wanted something else we would have to pay 6000.00 more. I explained this trip was for our dad's 80th bday and flights have already been purchased and they did not care. We are stuck with no vacation and 20+ people who have paid for flights and when I asked to speak to a manager and a copy of my agreement I heard nothing. Please do not rent from this property. I guess this company really is all about ruining your vacation plans.

Emerald Coast Vacation Rentals - Condition of chairs upon check in

Emerald Coast Vacation Rentals

(12 reviews)

ECVR is AMAZING!!! I own a beach house on 30A in Santa Rosa Beach, Florida and they have been…read moremanaging for me since the get go. Justin (my PM) is fantastic. There isn't anything that does not get handled promptly, completely, and with the utmost of integrity. It's literally automatic with these guys. In addition, they have a great pulse on the market. Over the past two years, even through the pandemic - they have been able to provide our guests with more dynamic rental opportunities to suit their needs. Whether that be longer term rentals in winter months, or weekend only vs weekly rates, etc. - they have maximized my return on investment while at the same time providing more flexibility to our guests. My house is booked almost every single day of the week through all seasons. I literally cannot say enough about Justin and the team at ECVR - they are simply the best.

‼ DO NOT STAY HERE ‼ Read before booking. Save the headache…read more This guy is very unprofessional I'm writing to express my frustration and disappointment regarding the cancellation of my Destin vacation rental reservation through Airbnb, which occurred only about a month before our scheduled trip. I had booked two rooms for a group trip involving multiple adults and children, and this last-minute cancellation has created a major inconvenience for everyone involved. As most people know, finding accommodations in Destin this close to summer travel dates is extremely difficult and significantly more expensive. We are now being forced to scramble to find another place that can accommodate our entire group, all because of a cancellation that could have been handled much more professionally. What made the situation even worse was the response I received when I called to ask about the cancellation. Instead of showing understanding or professionalism, Brad laughed and made comments implying that the rate I booked was "too cheap" and that there was "no way" the property was worth that amount. I booked the property directly through Airbnb at the listed rate, so any pricing issue should have been addressed internally -- not taken out on paying customers after reservations were already confirmed. After looking through the Google reviews for Emerald Coast Rental Vacation Homes, I noticed multiple other customers describing very similar experiences involving sudden cancellations and poor communication. That raises serious concerns about how business is being conducted. I also want to address something in advance: I've seen responses to negative reviews where claims are made that the reviewer "never booked" with the company. That is absolutely not the case here. I did book these properties through Airbnb, and I have screenshots, confirmations, and documentation to fully support everything stated in this review. This experience has been extremely unprofessional and disappointing. Canceling on families and groups shortly before their vacations puts people in difficult financial and logistical situations, especially when prices increase dramatically afterward. I hope future customers are made aware of these recurring issues before trusting this company with important travel plans.

Plimsoll Premium Property Management - propertymgmt - Updated May 2026

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