I have rented the same house (Endless Sunset) with them for 4 out of the last 5 years. They have…read morealways been very helpful. The one year we had to book a different house because Endless Sunset was under renovation there was an issue with the house we rented and they provided us with a beautiful replacement.

The house was amazing. No major complaints. Will definitely be staying there again…read more Only needs were needing more washcloths and initial laundry soap

We worked with Michele Warneke and Sandy Garrett to find our vacation property in Miramar Beach…read moreand Santa Rosa Beach area. They were great since the beginning. They were very responsive and helped us with a virtual tour since we are out of town. They checked several properties for us until we found out our hidden gem. They know the area pretty well, also they know everything related to short term rentals, which was key for us. They also helped us after closing finding some contractors on the area that could help us with landscaping for our property and original wall paint from the builder. Thanks Michele and Sandy for all your help!

From the owner: Owning a beach home is easier than you think!read more

Property management team worked with us to resolve issues. Appreciate their willingness to hear…read moreour concerns and offer solutions.

Rented the St. Francis Dr property in Miramar Beach. Arrived Thursday to a dirty pool and the…read moreprevious occupants busted and broken floats, chairs and umbrellas. We were informed maintenance would be notified. The pool was not cleaned until Saturday afternoon and the floats, chairs and umbrellas were still there. Inside, the cabinet and ceiling above the stove were covered in a thick layer of dust and possibly mold or mildew. The second floor king had curtains hanging off the rods. The 3rd floor room had 2" of dust built up by the headboard, a pair of socks under the bed for who knows how long, the shower still had hair in the drain from the previous occupants and one of the sinks leaked all over the bathroom counter. The 'new' dryer had to be run 3-4 times per load before the clothes would actually come out dry. Also, don't bring more than 2-3 cars and nothing bigger than a 4 door sedan if you want to actually be able to walk in the driveway.

Have been vacationing in the Destin, Miramar Beach area for 15 years and have used Frangista Beach…read moreproperties numerous times. They are always quick to respond to questions and provide excellent service if an issue arises. Frangista is an awesome neighborhood with a great gated private beach as well, so no crazy traffic on the beach during peak seasons. Rentals are always spotless upon arrival. Check out the old greek church a few streets back if you get a chance.

First time here and our beach house was great for our group size. It's just a few blocks away from…read morethe beach and there's plenty of other stores around too if you forget some things or need to grab some groceries. Spend a few days here with a couple awesome friends. It was clean, comfortable and everything work in the house. Wouldn't mind coming back again. This was a great vacation place away from toxicity of people, job, or city. Feels nice to relax and enjoy some beaching time.

Read the reviews and see how many bookings have been canceled! This property canceled our vacation…read morerentals without any phone call or any heads up that this could happen. We booked our rentals in Feb and got an email at the end of April that they canceled our reservations. If we wanted something else we would have to pay 6000.00 more. I explained this trip was for our dad's 80th bday and flights have already been purchased and they did not care. We are stuck with no vacation and 20+ people who have paid for flights and when I asked to speak to a manager and a copy of my agreement I heard nothing. Please do not rent from this property. I guess this company really is all about ruining your vacation plans.

This management company is deceitful, fraudulent, dishonest and deceptive…read more They lied to us about the condo we rented it was under major outdoor reconstruction. They knew about the construction and rented the property when the HOA advised owners not to rent during the time period.

‼ DO NOT STAY HERE ‼ Read before booking. Save the headache…read more This guy is very unprofessional I'm writing to express my frustration and disappointment regarding the cancellation of my Destin vacation rental reservation through Airbnb, which occurred only about a month before our scheduled trip. I had booked two rooms for a group trip involving multiple adults and children, and this last-minute cancellation has created a major inconvenience for everyone involved. As most people know, finding accommodations in Destin this close to summer travel dates is extremely difficult and significantly more expensive. We are now being forced to scramble to find another place that can accommodate our entire group, all because of a cancellation that could have been handled much more professionally. What made the situation even worse was the response I received when I called to ask about the cancellation. Instead of showing understanding or professionalism, Brad laughed and made comments implying that the rate I booked was "too cheap" and that there was "no way" the property was worth that amount. I booked the property directly through Airbnb at the listed rate, so any pricing issue should have been addressed internally -- not taken out on paying customers after reservations were already confirmed. After looking through the Google reviews for Emerald Coast Rental Vacation Homes, I noticed multiple other customers describing very similar experiences involving sudden cancellations and poor communication. That raises serious concerns about how business is being conducted. I also want to address something in advance: I've seen responses to negative reviews where claims are made that the reviewer "never booked" with the company. That is absolutely not the case here. I did book these properties through Airbnb, and I have screenshots, confirmations, and documentation to fully support everything stated in this review. This experience has been extremely unprofessional and disappointing. Canceling on families and groups shortly before their vacations puts people in difficult financial and logistical situations, especially when prices increase dramatically afterward. I hope future customers are made aware of these recurring issues before trusting this company with important travel plans.

Worst rental company I have ever dealt with! They wanted us to sleep on rat feces in the beds!!…read moreThey would not reimburse us for our hotel stay when we had to vacate due to finding rat feces in the bed! They have ignored our demand letter and filing a complaint with the local governing body! The rats had made a home under the bed; they were burrowing in a brown tarp under the bed!! Do not rent The Back Porch! It's in deplorable condition! The owners of the property don't care either! I would sue them but it would cost me more in legal fees than my hotel stay and they know that! I wouldn't recommend them to anyone! They are just greedy and could care less about their customers

A friend had used this agency to rent a vacation home for a group of us and we loved our stay, so…read moremy husband and I decided to give it a try ourselves. Getting to the right rental has been a very difficult road (from my part, problems with my party-family-), but the agency has been exceptional. They have a wide variety of rentals from hotel rooms to big homes, and a wide range of prices for every budget. The representatives were attentive, and patient and the service was just what we needed in our situation. I am so very grateful. Their representative Sarah saved my family's summer vacation. Looking forward to staying in the rental condo this summer.

We booked a rental in July 2025 for stay dates in June 2026, paid our deposit, completed our rental…read moreagreement. I received an email from them 3 months before our trip stating that our rental was no longer available and offering alternate rentals that were in no way comparable to what we had initially booked. Will never use this company again.

We had a great experience with glass casa vacations! We will definitely be staying with them in the…read morefuture! Very easy check in and communication via text! We were in the middle of a hurricane and they were right there with us! 10/10

Had a problem and Glass Casa solved the problem. Thks so much again. This was a very special…read morebirthday and meant so much to my wife and I. Thankyou so much for solving the problem.

Beautiful rental properties close the beach, excellent customer service and luxury amenities…read more.. what more could you want?

From the owner: Our Guests Sailing is a perfect example of a relaxing…read moregetaway, Shantelle's father is a captain and has taken guests to the most beautiful places while creating an atmosphere where you can leave your day to day worries behind. Our goal is to provide the same atmosphere for our guests while enjoying all the benefits that South Walton County has to offer in fine dining, family attractions and of course the white sand beaches and clear emerald water in the Gulf of Mexico. We will listen to what our guests desire and make sure they have the best vacation and come back for years as their family getaway.

I have never had help with my finances before and Brenda has been amazing to work with. She walked…read moreme through each step and explained everything in Lamens Terms! She has already made me feel better about my future, I just wish I met her sooner! Thank you!

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.