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    Plenox Solutions

    5.0 (1 review)
    Open Open 24 hours

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    Services - Plenox Solutions

    New roof installation

    Roof inspection

    Roof repair

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    4 months ago

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    Gutter Tex

    Gutter Tex

    4.8
    (272 reviews)

    Lowest price of the three companies I considered. Everything went smoothly; they did the job on…read moretime, all in one day. The gutters and downspouts blend in perfectly. And I haven't had any problems since.

    I reached out to Gutter Tex for a gutter installation quote and received an estimate. Before…read morecommitting, I sent follow-up questions about material gauge, installation practices, and insurance documentation -- standard due diligence for any home improvement project. Keith Caballero (VP) responded twice with notably unprofessional emails. He was dismissive of my questions, mocked them as "AI-generated," and suggested my standards were "unrealistic." In the second email, he stated they would not negotiate price or timeline, called me a poor fit, and canceled my proposal in their system -- all without any constructive dialogue. I have no doubt their crew may do solid installation work. But the sales/customer experience is the first impression of how a company will handle problems. If asking questions before signing a contract leads to this kind of response, I'm not confident they'd handle a warranty issue or installation concern any better. I chose to work with a different company. Recommend doing the same if you value being treated like a customer. ============July 2026 - updated after the owner responded====== The business owner is either naivly misinformed or wants to hide facts. They are wrong and I have attached all proof for readers to judge for themselves I left this review hoping the owner would reach out, understand what happened, and use it as constructive feedback. Instead, the response doubled down without verifying the facts. Daniel, with respect -- you were either misguided or too quick to take your team's side without doing your homework. Either way, dismissing a customer's experience without investigation is not customer-first service, and that is a miss. To be fair -- response times were prompt. I just wish the responses had also been courteous and professional. Here is what actually happened: 1. I asked to reduce the scope of work to reduce the price. That is not asking for a discount. Those are two different things. Owner claimes I asked for discount. 2. I asked basic questions any homeowner should ask -- can I see your COI, and will you respond within 15 days if something goes wrong after installation. 3. Instead of answers, the first response mocked me for doing research. The second canceled the proposal for "asking too much." 4. One of my asks was simply: if someone gets injured on my roof during installation, I should not be held liable. That is not unreasonable. That is common sense. Screenshots are attached. I have nothing to hide. I genuinely hope other customers have a smoother experience -- but mine fell short, and I think that is worth knowing before you sign.

    Austin Gutter King

    Austin Gutter King

    4.2
    (95 reviews)

    I enjoyed working with this company. Their sales process was very "no pressure". In fact, they…read moremaybe need to add a tiny bit of pressure because I dragged my feet on getting the gutters done for a while, ha! They came out and installed the gutters to the agreed specifications. The color, design, and install looked great. And they recently came out 2 or 3 years after install to do a few tune-ups that were covered under warranty. Warranty specialist was very friendly and did a quality repair.

    Great service from Gutter King …read more.. We have several large oaks around the perimeter of our home. Gutter King installed one of their gutter guard products all around the house. They cleaned, realigned, sealed, and repaired all the gutters and downspouts before installing the leaf guards. They also replaced a couple of sections of gutter damaged by the oaks during the ice storm a couple of years ago. The gutters and guards look great and appear very high quality--we'll see how things function during the next storm, but confident they'll work as advertised. I was very pleased with the level of service and the follow-up from the sales guy/estimator, Jon, to the installer, Edward.  Edward was just outstanding and did the entire installation himself, working one and a half days to complete the job. One very hardworking guy. Professional, personable, with a great attitude and work ethic. He was on time and was very focused on getting it done right--and he thoroughly cleaned the work area before he left each day.  Very impressed overall from getting questions answered, to the estimate, to getting the work done, to the follow-up from the manager, Wes. Well done, Gutter King!

    Plenox Solutions - roofing - Updated August 2026

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