Insanely rude when talking over the phone trying to get my car in for a repair. Never trying to…read moreget help from Jerry's again.

I had a few problems with my car. Brian took care of everything and even saved me some money. I…read morewould highly recommend this garage.

I've bought several vehicles from these guys, and they are awesome! They did recently have a rough…read moretime with an employee who has been let go. Hopefully they can maintain their great reputation through all this!

Be carful shopping here, they are SHADY…read more Currently having a troubling experience with this company. I ordered 2 cars 4 months ago paid a deposit discussed pricing and made a custom order for each one. Rep told me the car takes 4-6 weeks. I paid a 500$ deposit for each car to lock in the deal! I didn't hear from them for 3 months so I called them, they said the previous rep got promoted and this new guy is taking over. Also that the cars should arrive in 7-14 days roughly. I'm at the 4 th month mark and still no update or phone call or anything so I called. Rep said he's sorry the previous rep is fired now, and all his orders are wrong. They said both cars are going up in pricing 200$ minimum more than quoted initially. Up until this point I have been patient and understanding, but this sounds like a SCAM. It sounded as if the dealer wanted to get me to not take my order so he can sell it to someone else. That was my vibe. The crazy part is I paid a 500$ deposit and I have my order receipt also I have my text message thread showing the quotes and everything. I'm currently waiting to hear back from management on how they want to handle this. But it's not too promising update coming as soon as I hear back from them

On vacation in the Charlevoix area, we experienced what no vacationer wants to experience: car…read moreproblems. Specifically, a flat tire. Bad luck. Good luck: this business was just a block away. We slowly drove our car into their very busy shop on a Thursday morning and were immediately greeted by two staff who left a project to help us. Within 10-minutes, they had our tire off and in a tub of water to find the leak. Because we had driven a while on a low tire, unknowingly, there was evidence of side wall damage. We dreaded a big bill and long wait. More good luck: a screw was retrieved, the pressure left in the tire was adequate to not ruin it and our hole was foxed within 15-minutes. The auto repair staff and office staff were all wonderful. They were reassuring, honest and made us feel at home. They could have easily put us at the back of the line (we are out of towners) or sold us an expensive new tire. We walked away with a $25 repair bill. They even let us keep our car on their property while we went to breakfast and explored downtown on bikes. You don't find business like this these days. Please give them your business and respect. Wish we lived closer. They would be our go-to for car repairs.

People and experience, this is a well run business. We are fortunate to have them in Charlevoix.read more

I stopped in today with a bolt in my tire and was expecting to pay for a repair. The team took care…read moreof it quickly and professionally, and there was no charge. Everyone was friendly, knowledgeable, and respectful. Experiences like this are why customers come back. Belle Tire has definitely earned my future business for tire and vehicle repairs. Thank you to the entire staff for the outstanding service!

Easy to get in for an appointment. They had the tires in stock that I needed. It wasn't cheap by…read moreany means but I'm happy with the results. My truck is driving much better than with the old tires.

Eriksen's did an amazing job getting my truck in and getting it all fixed up quick plus giving me a…read moregreat deal definitely recommend!

Our family decided to take a trip to the U.P when on the way to we heard something hitting the…read moreground smh. With 4 kids how could something possibly happen and why! So we pulled over and found our muffler laying on the asphalt. I called a few places with no answer. Finally this placed answered and I was there with my car getting worked on within 15 minutes! The worker was so nice and even tried to cut us a deal because he knew we were on a family trip. Hands down one of the best places I've been too. Wishing we had this kind of service back at home!

Super easy to work with, came and towed us out on a Sunday evening. Super kind and quick. We were…read morequoted an hour and a half and he arrived in 30 min.

The worst experience I have ever encountered with a tow company. The guy charged $215 (plus 3% card…read morefee) for a lockout (no tow) and never stated the amount. When the bill came, he said they charged $5 PER MILE for 18 miles to come to get my keys out of my truck. Again, my car was never towed anywhere and they charged for mileage. Just a heads up to anyone who is in the area. Absolutely ridiculous and will never use or recommend the service again.

Blew out a boat trailer tire with the boat on at 1:50 PM. Called Ken's for help a driver was on…read moresite within 15 minutes. Changed the tire and I was back on the road at 2:25, total time from blow out to back on the road 35 minutes, cost $90. Driver was fast and friendly, tell all of your friends to use Ken's for anything car related, outstanding!!! If I could give 6 starts I would.

They did a great job and the price was fair better than the dealer. We would definitely use again…read moreand recommend highly.

Wow, Steve is honest, helpful, and kind! What more could you want? I SO appreciate all those…read morequalities when needing emergency repair when on the road. Thanks, Steve! Highly recommend

This garage is wonderful! My mother was panicked yesterday after her muffler and underbody were…read moredamaged on the ferry, worried it would ruin her camping trip with her grandson. She took it to Downtown Garage, and it was fixed in less than an hour for a more than reasonable rate. Considering taking my own car in before we head back downstate. Thank you!!