Went in for IV antibiotics after an accidental cat bite from one of my rescue kitties. I was an ER…read moretravel nurse most of my career and this was the WORST experience I've ever seen in an ER. 1. BP on arrival was 200/103. Didn't ask about chest pain. No telemetry, no EKG. DIDN'T EVER RECHECK IT - EVEN AT DISCHARGE!! 2. Didn't ask about allergies 3. Never asked my pain level 4. Did not weigh me 5. Did not reconcile my home meds 6. 12-year old resident got an attitude because I refused to take the 5-dose, 14-day rabies shot series because I TOLD HIM, the cat isn't sick!! He's MY cat, and he was sleeping on the bed RIGHT BESIDE ME!! The only reason he flipped out was he does NOT like other cats and unbeknownst to me, another kitty had been hiding in my dresser and it freaked him out when he saw him and a fight ensued. I just got caught in the crossfire. He brought THAT up 3 more times before giving me a single dose of Augmentin and a script (and an xray that I probably didn't need). I specifically asked for an IV loading dose of Unasyn and a shot of SoluMedrol since my hand was swollen to twice its normal size (also because I wouldn't be able to get the Rx filled until after work the next day) - which he purely ignored. Never checked my radial pulse or capillary refill, either.

The departments do not communicate with each other well at all. In the 80's it was a good hospital…read morefor care , but now Parkridge and Memorial are much better hospitals to go to for care critical or otherwise.

Everything needs to improve weight time cleanliness of hospital staff caring doctors, knowing what…read morethey're doing. Everything is totally ridiculous. Do not come here die on the road. Going to another hospital before you come here.

I am a health care provider. My wife and I came in to the ED at approx 9 pm with a possible…read moresurgical emergency. It is now 3:48 am and we are still sitting in the lobby. There are 6 people in the lobby and 3 of them are family of the other 3. These situations are what Emergency departments are for. Not the runny noses that have consistently gone back and discharged throughout this night. The quality of care has been garbage. Update: finally got admitted 8:30 pm the next night. In-patient care has been excellent.

Very attentive and dedicated staff. Good doctors. I have been at the ER and I was cared for very…read morewell and also at the Sleep Lab. No complains. Thank you for helping me.

worst hospital security system eve, came out of town to go to funeral and my wife got sick and we…read moreare an interracial couple and being Afro Latino I was treated like a slave and or criminal. beside the security guards here, I truly recommend the place but beware for maga security.

Our daughter was born here. I would not recommend anyone have their child here. Here are some…read morehighlights: - An inexperienced doctor who misdiagnosed our newborn as likely having biliary atresia, which is a life-threatening disease requiring major surgeries in childhood and results in a lifespan of typically under 30 years old. We suffered with this prospect for several days before a different doctor immediately realized we should be sent to Erlanger for specialists to diagnose. - A nurse who completed paperwork saying my wife was physically feeling okay even though she did not actually visit our room to check on her. When confronted, she told me that's how they do it sometimes. - Nurses or techs who gossiped about my child's lab work right in front of us: "I know right. Those were like, the highest numbers I've ever seen." I could go on about nurses not wearing gloves and how bad the food was, but next to treating my baby like a circus sideshow, making us think she was going to die before us, and lying on paperwork, these seem minor.

This was the worst hospital experience I have ever had. As someone who frequents hospitals due to…read moreepilepsy I will say this the worst in the area. NOBODY THAT WORKS HERE IS ON THE SAME GD PAGE

Urlogy crew sucks they are letting my sister die and she's pregnant. shes currently there now and…read morethere doing nothing for the infected tub they put in her side!!!! even the nurses complain on them but Erlanger does NOTHING TO FIX IT!!!!!! QUALITY OF CARE IS THE WORST... PLEASE SOMEONE TELL ME WHERE TO TAKE HER FOR BETTER CARE!!!!!

This was tough to rate. The patient care is definitely 10 out of 5 stars!! It's like Florence…read moreNightingale's spirit lives here. From administrative staff to the cafeteria staff. Ambassadors to MDs. Special shout out to nurse Angie Lawson from the Heart and Lung dept (4th). Her bedside manner was STELLAR!!! But there needs to be improvement. Sanitation and cleaning. Case in point. The family waiting room. A bit of a vomit area!! But the staff treat of patients and visitors... OUT-FREAKING-STANDING!! Please try and get those cleanliness standards up to your level of patient bedside manner!!

Horrible ER long wait rude employees security personnel sitting and eating at the desk very…read moreunprofessional collecting blood in waiting room stacking patients in rooms.

Such quality nurses and care. All of the staff was amazing. I stayed for a week because of my…read moreillness and they were so good to me.

Did a great job on my Emergency CT scan. Took it quick, read it fast and got me to go to ER right…read moreaway. Professional. Explained everything. Just what was needed. Very friendly and respectful staff.

Few of the nurses are really nice, professional. Most are horrible, my wife has C-Diff which causes…read morediarrhea, she has a catheter and isn't mobile. I called the nurses station that my wife had pooped and needed to get clean up as she has really bad sores on her butt. I called at 10:15 it's 10:55. And finally a rude nurse arrives

Truly wonderful folks at this location. Always have someone walking in at the ER nagging about the…read morewait. Yet the lab tech's , nurse's and doctor's are hard at work. I find a lot of people are impatient. Folks expect everything right now. We are lucky for the medical care we receive in America. Think if you had to walk for two days to a clinic. Then wait another two days to be seen. Truly a lot of selfish and ungrateful folks in this great nation. Erlanger East is a wonderful place full of wonderful dedicated people. Thank you for your wonderful service of care.

Very impressive facility all around! I received the bad news…read morethat I needed major surgery from my Dr., and the sooner the better. Parkridge worked with my Dr's office to rearrange some scheduling to get me in the following week. That day, I was immediately sent to pre-op screening. What a great bunch of friendly ladies in this department! They got me pre registered, all pre op bloodwork done, EKG, and all paperwork & insurance done in less than an hour! They were all kind and compassionate. The day of procedure I arrived two hours before surgery to prepare. I was very nervous, but everyone was calm and explained everything in detail to keep me at ease. Of course my Dr was great, but the nursing staff was phenomenal!! Seriously, I'm blown away at how professional, kind and compassionate the staff is at Parkridge! They made a scary and overwhelming procedure bearable and I felt pampered the four days I spent there. I also want to touch on the fact that this is a very clean hospital. The food wasn't bad either, with a pretty diverse menu to choose from. I'm very glad my Dr suggested this hospital and I highly recommend it if you have a choice in the chattanooga area.

It would take too long to tell you what all I found wrong at Parkridge. The hospitalist should…read moreeven charge medicare for their service because I never had one, out of three, actually talk to me about my symptoms, complaints or why they prescribed medicine for me that I had never taken before. Staff members otherwise were outstanding. I would never never go there again. Not sure if or how to contact medicare about the charges but I will keep investigating

Yet again Erlanger in Soddy Daisy shows how little they care about the patient. On 2 occasions I…read moretold the Soddy Daisy location that my ACA plan did not cover labs with LabCorp. The last visit my daughter went to they drew blood in office and sent it to LabCop instead of using Quest as I had told them twice before. Now because Erlanger disregard and lack of respect for cost to patients I am on the hook for 100% of all the labs they did. It shows once again the office manger only cares about screwing people out of every last penny and not about proper care and listening.

I went to Erlanger E.R. in Sequatchie Co. today for a finger cut that was a bit too deep for me to…read moretake care of myself (the Urgent Care that I went to in Dunlap referred me there). I was treated quickly, thoroughly, and with kind professionalism. This was a somewhat minor thing to have to go to the ER for, but I am glad to say that it was a good enough experience that I'd go back with confidence if I ever have to again. It was clean and the staff treated me well.