David was very helpful, and changed my old battery and replaced it with the new one!…read more He was very happy to help and I really appreciated his help.

Absolute worst auto part store you could go to. You ask the workers a question and they just give…read moreyou a blank stare then act busy with out any customers in there.

Fast delivery of parts and great service. They always are able to recommend replacement parts…read more I have been using them for years.

BMA is the absolute best! Rodney is always eager to help and extremely knowledgeable about all…read moremakes and models. Parts usually come same day! Ordered an axle for my X5 and a hub, both came within an hour of calling. Appreciate the amazing service Rodney and the team at BMA!

Erik G. was extremely helpful from the moment I walked in. He tested my car battery right away to…read moreconfirm that was the issue and clearly explained what was covered under warranty, along with details about the replacement battery. Alberto even installed the new battery for me, which made the whole process quick and stress-free. I've consistently had great service at this location, and this experience was no different. Definitely one of my go-to AutoZone stores!

Alan at Store #5485 is a lifesaver. I drove to LA from Texas to pursue my dream and my car is what…read morehas been helping me get around. I'd been having issues with my coolant tank and Alan immediately knew what to do. He helped me and was able to do a diagnostic test, get me the products I needed and ensure my car was safe and good to drive. I honestly am so grateful. I was scared and worried but Alan at this Autozone took care of my car issues and was able to help me feel safe and comfortable to go forward. He helped me and so many others today at the same time. It was truly a remarkable experience and I'm so grateful to Alan and the Autozone store #5485 for helping me when I really needed car care and support. Thank you, thank you!

Placed my online order same day and it was ready within the hour. So I went by after work to pick…read moreit up. Staff were welcoming and polite. The guy who assisted me was making jokes and was making me laugh. I need that laugh. So thank you and the pick up process went smooth overall. I picked up a defogger window repair kit for my jeep.

They had the part I needed for my ac filter. Very helpful. I trust NAPA. I always feel they will…read morehave the parts I need in stock.

I made a online purchase for store pick up on a headlight restore kit. When I put in the order it…read moresaid it would be ready in 30 minutes but 3 hours went by and I didn't get any notification so I called the place. Will (I believe that was his name) was nice enough to help me out. He said sometime a person would pick it out but forget to push the button that said it's ready for pick up, so that's what happen. I wasn't in any rush so I just went the next day in the morning to pick it up. It didn't take long for me to get my item when I arrived at the store when they just open. They also do curbside pickup as well of your not comfortable going inside.

PROBABLY READ THIS BEFORE BUYING A PART!!!…read more HORRIBLE STORE, only one person had good customer service, and when trying to get help, utterly useless and unprofessional/RUDE! After giving all the information needed to find the right part for my car, I asked if it's refundable (just in case it wasn't the correct one), they reassured me that it was. When the part arrived and didn't fit my car, I went to return it since it was 181 DOLLARS! When i arrived, they told me since they received it from another store, they didn't know if they could refund it. I told them the guy who sold it to me guaranteed me that it's refundable BEFORE PURCHASING. When my boyfriend called to ask about the returned that same morning, they told him now it was a long process to return it and he simply couldn't do it as they're were customers in the store. When my boyfriend ask for the manager since he obviously stated he couldn't help, he got all defensive and started to sweet talk him calling "brother" and trying to cover his ass. My boyfriend simply just want to speak to the manager about why they said it was refundable when we bought it and now they're saying something different. FINALLY, they called back apologizing and refunded it. HOWEVER IT WASNT THE END OF IT. After a week and some days passed by, my money was still not returned. When asking why they didn't return the money, they didn't know. Eventually I believe the female manager rudely responded that it's was a bank issue. I told them it couldn't be a bank issue because banks don't hold your money if it's getting return, they would never reject a return credit or money, as I confirmed this with my bank's associate. When asking, what happens now since My bank confirmed they haven't received no refunded credit on their side, they refused to help at all, stating they cant refund the money again since they already did it once. So in the end, I LOST 181 DOLLARS FROM A PART I RETURNED!!!! AND THE ONLY WAY I RECEIVED MY MONEY BACK WAS BY DISPUTING THE TRANSACTION WITH MY BANK. So overall, these people literally are straight up bs. They tell u one thing, then change their minds, and when trying to figure out what's going on (since 181 dollars isn't just couch money), they respond to you rude and unprofessional and simply will tell u we can't refunded your money again bc there nothing we can do. Simply take your business somewhere else, I found the CORRECT part for 100 dollars cheaper at O'Reilly and AutoZone, so please do you're OWN research. For the one only guy the was helpful and nice, you know who u are, thanks for being better than your coworkers. Other than that wouldn't recommend.

Kenneth is a great Manager. Someone decided to slash my Tesla while I was at Mullberry Pizza (best…read morein LA). This was the closest shop and I was prepared mentally for an expensive half day experience. There were several customers waiting and everyone seemed agitated which is understandable. Kenneth immediately had the car in the service area and I was on my way in 45 minutes with a factory spec tire at a very fair market price. He clearly has a great team because I observed them work from the sidewalk. I have 30 years experience in operations management.

I made an appointment for 3:00 pm online & received a confirmation. 2 hours later, I drove 20…read moreminutes to the location, only to be told that they are under staffed and do not have my appointment in the computer. The employee, who identified himself as the manager was unapologetic & matter of fact. No empathy whatsoever. Said he could "possibly " have it started at 5pm, & possibly have it done by 6pm, but likely that it may be overnight and done the next day. I asked if there can be any compensation for the inconvenience, since this was an error on the company's behalf. He responded, as he sat behind the desk tapping away at the computer, that there could be none. He stated that he bore no responsibility, and claimed responsibility lay with corporate , in effect, their inefficiency. As if he the employee and the company were a separate entity. Absurd! I never received any cancellation email or notice. I would NOT recommend this business to anyone. Yet, my experience may not be your experience. Still, customer service goes a long way in my book.

great pricing and fair deals. oe parts for a very fair price. nelson has helped me in the past…read moremultiple times.

They are very helpful in finding hard to find parts for vintage BMWs although they don't always…read morehave what I need I learn something by speaking with them.

What ever you do , DO NOT COME BUY PARTS FROM HERE!!!!! Worse quality parts. They told me they…read moresupply auto zone , and O Reillys with parts. I bought an alternator from them didn't work called they said they never had those issues. Bought another one from auto zone a bit more expensive but my truck is working perfectly. Didn't even mention I bought a battery before going to auto zone because I replaced the alternator but it was just a crappy quality.

I've been dealing with UnderCar for years, and ALL the guys at this location are top notch!! From…read moreRafi, to Vic and ALL the guys at the gate, they care about their clients and making sure they are taken care of!! You don't see that it business now a days, and to experience top level customer service is refreshing!! Looking forward to many more years of patronage.

I came to front clerk and give a code obd2 , to get the replacement parts , the guy answered in a…read morebad Tone of voice, Told me .. wasn't a mechanic and he doesn't know what part that is related to the code I Provide Giving me actitud Regardless I spend $178.00 Dollars ,around 6:15 pm today and I never ever coming back to such rude and incompetent location . Very disappointed.

Thank you so much for your help with replacing my car battery! I called earlier that day to check…read morein to see if they had the battery I needed for my Camry and they told me I didn't need an appointment. I came in a few hours later and within minutes, they tested my battery, confirmed that I needed a replacement and boom! Replaced the battery, took care of my old battery and re-tested, and I was GOOD TO GO! Grateful for the quick service and the attentiveness to my situation. So glad that I came in when I did and that they were very friendly and helpful. They don't have a restroom available at this location, but it's fast enough (to change a car battery), that it hopefully is not a problem. Would definitely come back with any additional car needs because the staff was very helpful, and that is something I look for, especially when I need assistance with my car. OH - and at the time, there was a rebate for the car battery purchase. Look out for the great deals! Thanks again for this 5-star experience!

Fixed an inner rim crack on a German Al alloy wheel. Same day turnaround. Excellent work.read more

I was referred here by a friend. I bent my rim driving over a pothole. I was so bummed because last…read moretime that happened to me years ago, all the quotes I was getting to repair the damage was around $300. I came to this location on a Monday morning after speaking to Cody, the receptionist, who was very pleasant and informative. I was there within an hour of my call. Candy, the welder, came out to speak to me and to inspect the damage. I had to leave my car due to the type of damage I caused to the rim. Fortunately, they had a slot available and were able to fix the rim within 24 hours. Candy literally made it look brand new. Best customer service ever and extremely reasonable prices. I will never go anywhere else. So glad I was referred here.