The staff here is very knowledgeable and has a good sense of its customers. They focus on Trek…read morebikes and know how to work on many other bikes.

Great location and friendly customer service. Helped me choose the right bike for me and helped…read moreinstall the drink holder. Definitely recommend that place for anybody that wants a new bike and bike accessories.

I took my 2026 Kawasaki Ninja 650 to them so that they could put an full aftermarket exhaust system…read moreon my bike. They called me about an hour after I dropped my bike off saying that this aftermarket exhaust system wouldn't fit. I knew then that something wasn't right. They charged me a little over $200 for a poor piss of work.. However, I ended up putting this full exhaust system on my bike and I sent them a video to their email as proof.. The problem is, I'm not a mechanic but YouTube can show you how to do things, rt? Everything I said to them about how this exhaust system suppose to fit, everyone there discredited me and what I was saying. Now, they don't want to give me my money back. I will never take my bike to them again... I was told by one of their employees that they had no instructions to go on.. The issue what I with this excuse, I had no instructions as well.. Some things are not that hard to understand how it works if you use your common sense. If you didn't know what you were doing, I would have respected you more if you had said this from the jumped instead of screwing me out of $200 for a job that you never did do.

These guys are top notch. They won't sell you work you don't need, and stand behind the work they…read moredo. I've had a couple of issues with their vendors that were out of their control and they made it right at their expense. Independent small business that'll treat you right. You won't be sorry if you do business with them.

This shop is the BOMB! Going to a ride, picked up the bikes and then the ride was canceled. I'm…read morefrom CT and contacted them before I got here. They were so accommodating, friendly and helpful. They graciously gave us all our money back as we came back an hour later. Please patronize this establishment!

Absolutely love this shop! They do excellent work they are honest and upfront. I recently had two…read morebikes repaired by them after taking the same two bikes to 3 different repair shops and getting the run around for almost a month I decided to take my bikes to them and they fixed both with no problem. I can't recommend these guys enough I'm telling everyone I know to go here and This will be my bike shop for life they got a forever customer in me. Thank you Ride Tyler!

It's worth the few extra miles of driving from the center of Tyler to see these winding trails. A…read morenice pine forest and minimalist tracks to walk, run, or ride on.

I have rode this trail since it was first cut through these woods. So much has changed through the…read moreyears. This mountain bike trail is one of many in this great city. Designed and built by local riders and businesses, the intent is to open up cycling to everyone. That's exactly what has been done. This trail system can be enjoyed by all skill levels. It is essentially split into three sections that can be entered or exited off of a granite loop that can also be iced for a warm up or down loop as well as for runners or walkers or those with children. The trail is constantly being maintained and improved. The one thing I'm not happy with are that some of the trail in the last section is not marked well and you can find yourself riding a few loops over again or even riding the wrong direction! So be careful of this. The system has At least 6 miles of trails, this number may not be accurate anymore with the additions and in fact, my ride today ended up being 7 miles and I know I coulda pulled more out of it. Attached to the park are tennis courts, a splash pad, playground equipment, baseball fields, a small pound that is stocked yearly, and miles of hiking, biking, and jogging trails. Also, you can access the South Tyler trail system from here which is an excellent trail system that will take you all over the southern part of the city. The trail system is growing every day. Also located here is Tyler's newest Police Station so there's no shortage of police presence. I always enjoy coming to this park to run, ride, practice yoga, or just relax.

Great service. Great selection. Prices are a bit high on some of their stuff. Good discounts on…read moresome of their clothes.

Went to the Tyler Texas location to exchange a pair of golf shoe's I purchased back in the spring,…read morenever worn. I was told at the store I couldn't exchange them because it had passed 90 days. Well I could understand this if it was a shoe that had been discontinued or didn't stock this shoe any longer, but that isn't the case, this shoe is still being sold. I could possibly understand if I were wanting a refund, no, I just wanted to exchange for a different shoe. Anyway, couldn't get pass the cashier, it was just a big fat NO, company policy. Not that I am a big shopper at Dick's, but that was my last visit to your store!!!!

Great experience at Broadway Powersports! The staff was friendly, helpful, and made the whole…read moreprocess easy. They had a great selection and excellent customer service. I would definitely recommend them and will be back again.

I walked in with my two boys and asked for help. I told the employee I was a lost "moto mom" and…read morehad no idea what to get. The guy hmmm and hawwwd and seemed to lack confidence in his customer service abilities. Because of this, I needed to google something for the specific bike, and realized my phone was in SOS. I asked him about it and he said it's because it's a metal building. I asked if they had a guest WiFi I could hook up to instead and he said no, the internet is only for employees....okay...cool. Thanks for ALL OF YOUR HELP BUD. I shook it off and found that three other floor guys did not smile, did not ask if we needed assistance. If they work on having the products sell, then why are so many standing around looking at the ceiling? Guess they just make real good money to have useless looking employees. I asked if they had cobra parts or spark plugs and the parts guy was so awkward and weird about everything, I felt like I was asking for the wrong shit. He just kept asking is that all? As if saying he was done dealing with us. He told us they did not have an air filter for a 2025 Yamaha 85 and had to order it. Very odd not to have that in stock since that is a bike they sell. We were told we would most likely NOT get a call when it comes in so we would need to call ourselves to make sure. Sure enough that was the case and we will NEVER give them our business again.

This is the 5th time we have come to academy on a Saturday afternoon. 2 cashiers, lines of people,…read morestore full of shoppers. Took 25 minutes to get checked out. Either they can't get good help or don't schedule according to the shopping hours. I'll take my business to bass pro from now on. You can get better service at Walmart

I ordered two items for store pickup. One item was picked up with the other showing to be there…read moretoday July 30. One gentleman said it must be on the truck still but never found it. My wife went to the shelf and they had restocked the item and asked if we could just get the one available at the store since they couldn't find it. They said that it might come in at a later time. They refused to give me the product which I already paid for and drove 50 miles to get. This was a display of lack luster customer support. I now have to drive 50 miles back to Academy, whenever they decide to give me my item.

Best dealership we've worked with. Awesome people. Good deals. Highly recommend doing business…read morewith them.

I bought my Harley from Lone Star and my wife and I were treated like 5 star customers. How anyone…read morebash on Lone Star I'd say you got served wrong and it pissed you off. IMO it seemed like from sales to service put the customers first but I maybe wrong. I have dealt with other bike dealers but by far Lone Star felt like family. So thank you Lone Star, Randle & Yvonne March

Very good place to have a ATV or UTV repaired. Flexible…read more Committed to customer service. Fair prices. Quality at a fair price. Responsive.