Great service. Great selection. Prices are a bit high on some of their stuff. Good discounts on…read moresome of their clothes.

My husband & I were greeted as soon as we walked inside. Chris directed us to the area for bicycle…read morearea. I found a great selection of adult bicycle helmets & bicycle accessories. Chris checked us out at the register & I signed up for the store ads/communications.

Dropped my bike off after some serious neglect and abuse left me with a rusty chain and a broken…read morebrake lever, and the shop had it fixed up good as new and for a price that I thought was very fair. Jeff, the owner, is a super friendly guy who obviously knows and cares about his craft, so I'd highly recommend him to anyone looking to have their bike serviced!

Jeff knows his stuff! An avid rider and retiree, Jeff is connected to the bicycling community.read more

Great service from a young man who was very helpful and knew his business. Thankful to find this…read moreestablished business.

David did an excellent job on my Schwinn E-bike. It's a long trip for us to go to Longview, but…read moreworth it to get the quality service they provide! Thank you!

I took my 2026 Kawasaki Ninja 650 to them so that they could put an full aftermarket exhaust system…read moreon my bike. They called me about an hour after I dropped my bike off saying that this aftermarket exhaust system wouldn't fit. I knew then that something wasn't right. They charged me a little over $200 for a poor piss of work.. However, I ended up putting this full exhaust system on my bike and I sent them a video to their email as proof.. The problem is, I'm not a mechanic but YouTube can show you how to do things, rt? Everything I said to them about how this exhaust system suppose to fit, everyone there discredited me and what I was saying. Now, they don't want to give me my money back. I will never take my bike to them again... I was told by one of their employees that they had no instructions to go on.. The issue what I with this excuse, I had no instructions as well.. Some things are not that hard to understand how it works if you use your common sense. If you didn't know what you were doing, I would have respected you more if you had said this from the jumped instead of screwing me out of $200 for a job that you never did do.

These guys are top notch. They won't sell you work you don't need, and stand behind the work they…read moredo. I've had a couple of issues with their vendors that were out of their control and they made it right at their expense. Independent small business that'll treat you right. You won't be sorry if you do business with them.

Terry, the Owner is very knowledgeable. He answered all our questions and then some. Henry was a…read moregreat too, as he took us for our test rides. We're very happy with our purchase!

Rude owner! Called prior to stopping by. Was told come on up (needed a front tube). Get there, ring…read morebell, wait...wait... Ring bell...wait...Finally, owner came out and rudely proclaims he doesn't touch e-bikes! I let him know I JUST CALLED, told your employee what it was(even asked about replacement charger)...too much attitude!

I flew into Dallas with my bicycle to continue training for an upcoming race. After reassembling…read moreit, I needed some brake adjustments and stopped by Bike Mart Richardson near closing time. Despite the late hour, they welcomed me in and provided exceptional service. I came in expecting just a brake adjustment, but they went above and beyond--tuning my derailleurs better than they've ever been. The bike ran like new when they finished. They even took the time to recommend some great local training routes, which was incredibly helpful since I'm not from the area. The combination of their technical expertise, willingness to help at the end of their day, and genuine friendliness made this a memorable experience. If you're in the Richardson area and need bike service, I highly recommend Bike Mart Richardson. They turned what could have been a training setback into a seamless experience. Thank you to the team for taking such great care of me and my bike!

So pulled an old Serotta down, cleaned it up, serviced and took it out front for a ride around the…read moreblock. The rear derailleur cable was however frozen up. Drove the 30 min. to RBM Richardson. Explained I just need the one cable replaced and said I'll just go look around. Dude says "oh no, it will be at least 2 wks". I said you must have misunderstood, I just want a shifter cable replaced and not having just fallen off a turnip wagon I know that's a 10 minute job. In any case, that's not happening, so after 20 years and several bike purchases, I'm now a Trek shop in Allen customer. The only thing RBM has that I can't get online is bike service and repairs. You'd think they'd be making an effort not to eff that up too.

i brought in my bike because the chain got jammed while i was moving. My g son (2) lost it and we…read morehad to wait in the car. they fixed it and loaded it in the car for me and did not charge me. i will be a customer for life.

Called to get information about tuning up an old mountain bike. Great customer service! Will be…read morevisiting soon.