Superior Outfitters is generally a pretty good store. There's alot to like. They have a pretty decent selection of firearms of all types and they even have supressors, powered by The Silencer Shop. Also, the staff are friendly and attentive. Additionally, I like that they have a table with several tablets for filling out paperwork, making purchases and transfers go much faster than at other stores. There are, however, some aspects that stop Superior Outfitters from being a GREAT store. One aspect is the selection itself. While they do stock virtually any type of firearm that you can think of, they seem to lean towards the higher end weapons. Of course this translates into a smaller selection for those who have smaller budgets. That isn't necessarily a knock on the store, as they do seem to price what they do have reasonably for the most part (I'm definitely no expert, especially when talking about an AR that cost $2k), but this ensures that Superior Outfitters will never be the first place I look. The other areas where I think Superior Outfitters falls a bit sort is in the accessory department. Sure, they do have some stuff, but it seems that they never have anything interesting and I usually end up going down the road to Bass Pro to find what I'm looking for. For instance, they have several variations of Ruger 10/22 and similar rifles covering a good chunk of wall space, but they almost never have mags or other accessories for them. Frankly, that's just dumb considering the 10/22 is the most accessorized firearm in the history of firearms. Of course this extends to plenty of other products and gear as well. Ammo is the the other area where this store slips. The selection is moderate at best and overpriced. I check it out from time to time to maybe catch a sale, but have never seen any price that Acedemy or Bass Pro can't beat easily. This would be less of an isse if both stores were not right down the road. It's unlikely that I would ever buy ammo at Superior Outfitters. Additionally, they do not carry reloading supplies. Don't get me wrong, it's definitely up to them to decide if it's worth the hassle or not, but when I'm buying guns or ammo, I almost always pick up some reloading component even if it's just a box of primers. I'm definitely not knocking Superior Outfitters. It's a decent store overall, just not my go-to one stop shop. If you're looking for something out of the ordinary, it's a good place to go. read more

I had said that I would not step foot in that store again because the way one of the workers made me feel. I had expressed my frustration to a young lady in the home office and she did apologize for his behavior and she made my purchase right. I brought a suppessor and had it shipped to superior outfitters . I met this young man name Francis that work there . I couldn't believe that this young man would and could be so helpful. Any who have ever gone through the process knows that it is very hard, he helped me through the whole process with a great friend attitude because of this young man I will use this store again and I highly recommend this store. I did not see the see the guy that was there before. All the other workers were very nice and friendly. Francis "GREAT GUY" read more

Made an order online and for weeks didn't receive anything back even tho I had talked to their reps. Ended up just cancelling the order since they were just giving me the run around. Won't be purchasing from here. read more

Great customer service, great selection, and everyone there is willing to help out even when it's very busy. Best value in town when it comes to the number of supplies and questions being asked. Can't go wrong coming here read more

Has been my go to place since it was a pawn since it opened in the French Quarter down by where Ken's is now. Came to a realization today. If I walk in wearing office clothes sales guys practically jump over the counter at me. Walk in with jeans and a tshirt to buy a supressor and an AR lower nothing but Crickets. I have to listen to a sales guy sit there and jerk off a pistol dry firing it for 30 minutes talking to a tire kicker. I have spent 1000s there over the years, the only way they will get another dime is if I am desperate. Try to support a local business and they literally push you to Academy or Bass Pro. The red headed guy, should spend more time selling than jerking off a pistol. read more

My husband stood in the store for 15 minutes and no one offered to help him. He was considering AGM thermal scope.

Very knowledgeable and friendly staff. The lifetime warranty and price match guarantee will certainly bring me back!

Great place for shooting sports lots of selection have found many things I can't find at other stores Would highly recommend Also very friendly and knowledgeable staff read more

I bought a Rossi R92 rifle in .38/.357, something I had wanted for quite some time, from Superior on 11-23-2023. Upon attempting to operate the weapon, I found a retaining screw was missing and Loc-Tite in the threads. It was very evident that it was removed after delivery to Superior. Took it back on 11-30-2023 and was told they would take care of it. They even say " Bring it here if you have any problems". After numerous calls, false information from staff, and over a month passed, I returned and was further lied to by TWO Asst. Managers. Requested a refund which they did not want to do, but ATF regulations require refund/replacement for such issues. Got my money back, won't ever return. read more

Had a good experience here buying my first AR-15 The guy with the long ombré hair was super knowledgeable and friendly I didn't get his name but definitely will be going back to him for any recommendations. Looking to buy an AR-15 in the near future. The reason I gave a 4/5 stars is because some of the other workers there seem like they don't want to help customers out when wanting to check out an AR-15 or pistol, the guy who helped me was very basic and seemed bothered other than that pretty cool environment and good prices on ammunition and guns. read more

So I go in the store to buy an AK 47 that I have been waiting for sales person takes it down for me to look at I attempt to take the top cover off and it wouldn't budge so I gave it to him and he couldn't do it either and then I said "I would buy that cash money right now if that was fixed" he didn't do anything but put it up and said nothing else, What a joke I have bought many guns from there now I don't wanna go back, he was very rude and lost out on a 1,000 sale read more

Recently my husband's truck was stolen and my firearm was in the truck. My husband and I went to Superior to replace it. The staff spent a lot of time showing us lots of pistols they thought we would like. I finally decided on one that I am very happy with. We also had a pistol that needed to be clean and it came out perfect. Thank you Superior. read more

This is a pretty good shop, but I'm giving them 1 star because they are putting some of the most desirable stuff on GunBroker so they can make more money and pay sales associates less commissions. Both shops do it. They change their names often but right now their names are: Online Outfitters https://www.gunbroker.com/All/search?Sort=13&IncludeSellers=2073143&PageSize=48 Superioroutfitterslongview https://www.gunbroker.com/All/search?Sort=13&IncludeSellers=5134536&PageSize=48 I'm posting this because they often lie about never getting certain things in, but they are clearly posted on their gunbroker account. So much for selling local. I guess money does corrupt. read more

Made an online purchase from these folks and they could not have been more helpful. Thank you to Mary and the Superior Outfitters Team!

Had a gun ship to Superior Outfitters and it showed delivered on my UPS tracking email. Went inside to to start the process FFL paperwork and the Sales person tell me that they got a lot of guns in today. Then the sales person tell me that he would go look. He then came back telling me that he couldn't find and it take 24 to 48 hours before it will be processed in to pick-up. If I knew this then I would had the gun ship to more of a trusted FFL dealer which could process purchased guns before their store inventory. I will not be doing anymore business with Superior Outfitters!!! read more

Great selection at fair prices. I have done business with them several times over the years. The only down side is that you have to be patient. Their sales associates are very busy helping other customers and it can make the wait rather long. I would put the sales associates knowledge at fair. Mostly depending on which one you get. Kind of a luck of the draw. Overall, a good store and I would recommend. read more

I came in as a new customer and was greeted like a regular! Very knowledgeable staff! Ended up purchasing new trijicon sights and a barrel for my EDC. Will definitely come back for future purchases. Prices are fair but you get what you pay for. Quality any day! Thanks! read more

Great store! I've used their gunsmith for both pistols and rifles and I've been very satisfied. Decided I needed a new rifle and I got a great deal and great customer service. Caleb is very knowledgeable and helpful, too include setting up my newly purchased rifle and bore sighting it! I'll be back! read more

Great Gun shop!, huge facility, multiple options, and plenty of people to help you with your needs!

Recently went to superior in tyler. They had advertised no limit on shells on facebook so I. Got a variety of what I needed. Then a manager I believe Bobby was his name said I can't get all that. There was no signs in store saying a box limit. So being treated rudely I put it all back and went to Broadway powerboats and bought me a ar 15. So they lost a ammo and gun sale. They might want to think about it before doing false advertisement. The owner is a nice person but I will never do business with superior again. read more

Their customer service is awful. After I left I felt like I was bothering them for doing their job

Nice clean store, well organized and fair pricing on their guns. Employees seem to know what they are talking about and eager to help you.