Cancel

Open app

Search

Playset Services

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

Playset Services Photos

You might also consider

Recommended Reviews - Playset Services

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

10 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Ask the Community - Playset Services

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Tree Frogs Wooden Swing Set Factory - Houston

Tree Frogs Wooden Swing Set Factory - Houston

(22 reviews)

West Branch

"Lifetime Warranty" Buyers Beware: Purchased a $3000.00 playset from Treefrogs and was told it came…read morewith a "Lifetime Warranty". About two years later we had the unit moved to our new home, I still have that paperwork in-hand as do Tree Frogs. Now during COVID, when TreeFrogs are swamped with business and couldn't get us on the schedule for two months they are so busy, for our new move they decide to ask for my original purchase receipt because they couldn't place the it. Now on top of charging me $600 to move it, they charge me $600 in replacement parts. Saying the wood is rotten and they refuse to honor the warranty. Ignoring that they have records of the previous move and the badge on the side of the treehouse with the address of the purchase location on it (pictured below). Also, this move is for a disabled veteran. Very bad form, gouging clients and not honoring their warranty while the community is suffering. Their business is booming and we're trying to not lose our home.

KEEP YOUR DAUGHTERS AWAY!!!! I visited Tree Frogs main location yesterday with the intention of…read morepurchasing a swing set this week. Abby was very helpful with selecting a swing set for my family. We made arrangements for my parents to bring my daughter in today to take another look and to finalize the purchase. Abby was not there at the time she told me she would be. Instead, the manager "helped" my parents, and he was incredibly rude to my family and made inappropriate comments about my 12 year-old daughter. He looked her up and down and said she should be doing other things instead of playing on swing sets. I had intended to spend thousands of dollars at Tree Frogs and had given my parents the money to finalize the purchase today. The manager's lewd and inappropriate behavior has cost Tree Frogs our business. ****UPDATE***The manager called me almost immediately, made excuses for his behavior, tried to blame his employees and claimed that he didn't say anything inappropriate. He was angry and rude and wanted to argue with me while supposedly apologizing.

Playset Services - playsets - Updated May 2026

Loading...
Loading...
Loading...