I think there's a lot to love about Serendipity Consignment, but my experiences here have been…read moremixed in some pretty substantial ways. The good: Their selection of clothing and especially of special event dresses is fantastic, the owner is very warm and helpful, and their clearance area has fantastic prices. Unfortunately, as I mentioned, I've had some not-great experiences at the store: The first time I went, my visit was fine. The owner wasn't there, but one of the two people working was really nice, and I found some great deals. My second visit was pretty stressful. I went in with my fiance and stepdaughter to look for elopement dresses. The woman working there, who was older and had gray hair, asked us if she could help us find something. We told her that we just wanted to browse. In response, she told my stepdaughter that there were some cute dresses she wanted to show her. My stepdaughter is a sweetheart and very shy. She didn't want to correct the woman or really have to deal with her at all, so I again told the woman that we were fine and just wanted to browse. The woman's response was to again tell my stepdaughter to follow her. My stepdaughter was deeply uncomfortable, and at that point, so were my fiance and I, but she begrudgingly followed the woman. We didn't understand why this woman was seeming to want to challenge our desire to browse. She didn't ask us once what we were actually looking for. Once my stepdaughter was able to break away from the woman, we left. It was the oddest experience--like some weird power play that we didn't understand. I didn't want to let that experience ruin Serendipity for me, especially because it's important to me to support small businesses. So I decided to give it one more chance a few months later. They really do have a great selection of dresses, and I was still looking for something special. That day, the owner, who seems like a really sweet person, was there and the shopping experience was a good one. I purchased two beautiful previously owned dresses. Here's where the experience went south, though; I made the mistake of looking up how much the dresses cost new once I got home so I could congratulate myself on my deal-finding skills. I discovered that they cost LESS new and that they were still available for purchase. So I paid more than I would have had i purchased them new, and the receipt indicated Serendipity doesn't take returns. It was very disappointing. I still might go back at some point, but I'll be checking the cost of items before I make any purchases, and I'll be reserving my visits for times that the unpleasant sales associate isn't there.

I take ALL of my upscale items to Serendipity! Please come shop there you will not regret it!read more

I believe the sales manager's name was Alina, and she handled a very difficult and disrespectful…read morecustomer with a lot of patience and professionalism. She stayed calm and respectful the entire time, which was impressive. The rest of the team was also friendly, helpful, and showed great customer service. The store was clean and organized. They have a great selection of clothing and shoes at reasonable prices. Overall, a really positive experience.

Walked in and the place was packed with items. I knew this was consignment store and not a thrift…read morestore, but I thought prices were a little high. They do have brand names and that's where these items might cost more than I thought.

Manhattan is a great urban inspired store. They have great clothing for young men that is cool and…read morecolorful. I have purchased clothing for my son and I can tell you that it has probably been five years and the shorts are still in impeccable condition. The store is great because they have great color options like red, royal blue, lime green bright orange, white and just about every other awesome color you can name. I grew so tired of just seeing khaki and denim that I just needed to branch out and explore other options and my son is very open to color in his wardrobe so this was a success. In addition to great shorts, they also have simple cotton tees in a variety of colors that are very affordable. I love the graphic tees because you can actually find choices that are not offensive and have appropriate messages or designs. Just know that there are no refunds, only exchanges so take time to actually try on your items before purchasing.

Buford is a really busy location and time consuming to get to. Brought in 2 bags of clothes to…read moresell. Was told it would take an hour to go through. So my husband and I went to the mall to Macy's and other places to eat up that time. Came back after an hour. They couldn't find my clothes. They had tons of bins/containers with other people's clothes. Finally, she found it in a container on a rack with my name taped on the outside. We wasted an hour for nothing to happen. Will never return. They get essentially tons of free clothes. Too bad this could go to a homeless community like Atlanta since Atlanta is now providing shelters for people from other states/cities under their dime.

Came in with my boyfriend expecting our close to be sorted within the hour, as promised by one of…read morethe workers. In the meantime we go and get something to eat and even take an extra 20 minutes to give them a little more time. Once it has been around an hour and a half my boyfriend goes in and is told it should be done soon. He comes back to the car a bit frustrated but we continue to wait. Another 35 minutes go by and he goes back inside seeing our clothes on the counter. When he asks "oh is this done" the worker replies with "oh no we're still sorting through it". With service like this it is no wonder this place has such a low rating.

Service was wonderful ! Great selection of so many things . Visit this shop and enjoy the many…read moreunique and wonderful treasures . So many great gift ideas ..

This place is great! First off, it smells fantastic when you walk in the door. It is clean,…read morebeautifully decorated, and the selection is eclectic. I had the pleasure of meeting Jo, the owner, and she explained that they have over 50 vendors all with their own booths with unique stuff! Yes...over 50 small businesses under one roof. Some notables were homemade cookies, nuts, honey, and beef tallow! There are homemade knitted items, custom T-shirts, (yes, I love Cumming GA included) lots of vintage home decor, furniture, jewelry, toys, and custom wreaths. After walking around the store with a handful, I was surprised how inexpensive my final total was. This place has it all. Run... don't walk... to The Gypsy's Farmhouse for an amazing "something for everyone" experience, with excellent selection and value! SHOP LOCAL!

Sustainable fashion has never looked so good. I recently stopped by Clothes Mentor and the…read moreexperience was absolutely top tier. From the moment the doors open visitors are greeted with a clean welcoming atmosphere and an incredibly organized showroom that sets a new standard for resale shopping. Unlike typical sustainable clothing shops this location offers a premium boutique feel. Every piece of clothing looks brand new with no worn or tattered items in sight. The selection is impeccably curated making it the perfect destination for fashion lovers who value both quality and eco friendly choices. The customer service at Clothes Mentor is truly outstanding. Several associates provided expert assistance guiding guests through different sections with genuine enthusiasm. To top it all off the store is currently hosting an epic Christmas sale that you do not want to miss. If you are visiting the Mall of Georgia area this polished store is a must visit. The combination of high end organization and a stellar staff makes for an unbeatable shopping experience. Stop in today and be sure to tell them that Ash Said It sent you. #ashsaidit #ClothesMentor #MallOfGeorgia #SustainableFashion #AtlantaShopping #ResaleBoutique #GentlyUsed #AtlantaFashion #ShopLocalATL #AshSaidIt #HolidaySale #EcoFriendlyFashion #BufordGA #GwinnettCounty #FashionReview #ThriftingInAtlanta

The manager in this store is horrible! Her customer service is the worst. 10 out of 10 I would not…read morerecommend this location. I just had a pair of Ugg boots that had one small spot that a person ... normal person would not even pay attention to, and she did not accept them! When I told her about the pair in the window that didn't even stand up... she had no response. The pair inthe window were worn down too to bottom! It's funny how you can be dismissed, because you point out flaws, and the person takes no accountability for their actions... DO BETTER

Love this store! The sales associates are always so friendly and willing to help you find a size or…read morecheck online for something they may not have in the store. Great selection, super super cute clothes and accessories and always seem to have a sale going on!

From the owner: Fiore, the Italian word for "flower,"is a boutique with unique gifts, clothing and accessories. Our…read moremajor brands are Lilly Pulitzer, Everly Clothing, Glory Haus and HOBO Intl.

Under new management. Buy with Caution. After purchasing an outfit and realizing it was not the…read moreappropriate size, the owner told me to bring the item in to exchange it. It is important to note that I wanted to keep my money within the store, so I did not request a refund- merely an exchange. Per the owner's direction, I attempted to exchange the purchase 3 times (even called and left a message!), however the store was closed, despite my arrival being within the posted operating hours. On the fourth attempt to exchange the suit, upon entering the store, the owner rolled her eyes at me, huffed and puffed, vented her frustration about the 2 piece set being recently marked down and her frustration in me not exchanging the item earlier- to which I countered with her lack of presence at the store. The owner then ultimately told me she would not be willing to exchange the purchase. I suggested to the owner that if no refunds nor exchanges is the store policy, it should be visibly posted- to which she began rifling through stacks of papers behind the counter to "find" her policy BTW. She was unable to produce her store policy It is disheartening, as a customer intentionally supporting this small minority owned business, that the owner is employing such unreasonable subpar business practices. Her unwillingness to honor her word, explore alternative solutions, and do right by a customer crystallized the last time I will frequent her store.

Store hours posted 11:00 ..it's 1230 still not open. Very frustrating!!!! Web says 12:00 and…read morewaited. What is up?? It's Tuesday.

Sorry to say, Panache has permanently closed. I enjoyed shopping at Panache and often found some…read morewonderful gems.

I liked to shop here in the past, but the prior owner was very rude and at times almost…read moreantagonistic. I rarely consigned here for that reason, but sometimes dropped in to shop when I was in the area. Well, now I'll shop and consign here with pleasure. There is new ownership since late summer and they are lovely! Nice items and great prices. Note: Consignment is now by appointment only.

Really cute store to shop at. There are a lot of interesting types of crafts, art and antiques…read more It's a nicely put together store.

This is my favorite place to shop for hand made, home decor, vintage and antiques, and gifts for…read morefriends. Great vendors and super friendly people.