DO NOT LET THE SKETCH LOCATION LEAD YOU ASTRAY! (And yes, it…read morehas to be in all caps... or is it "no cap"? Please don't come for my Millennial self ) The building is tucked behind the entrance of Hong Kong BBQ on Redwood Road, near where Southern Comfort is on Castro Valley Blvd. From the outside, it looks pretty run-down and sketchy. There's also no elevator, so you'll need to carry your little one up a flight of stairs. Keep this in mind if you're planning a party, especially if anyone in your group has ADA concerns. Entrance is $16 per child for a maximum of 2 hours, and honestly, two hours is more than enough. The space itself is small but perfect for little kids. It feels like they're exploring their own tiny town with all the pretend-play stations: an ice cream truck, spaceship, chef's kitchen, grocery store, laundromat, pet store/groomer, and pizza parlor. They do have a small reading area, but there are little to no books. The play area is padded, which is great for crawling children. I wasn't totally sure how often things are sanitized. There's a basket for toys that need extra cleaning, which made me wonder how frequently everything is actually wiped down if we're asked to set items aside ourselves. Party space is limited to the entrance/hardwood area. I was told the max is 20 adults and about 15 children, but I honestly can't imagine everyone fitting comfortably in that small space. Overall, it's a great spot for my kid to run around and get her wiggles out. She really enjoyed it and that's what matters most.

This is a nice and simple play space for toddlers. It's contained and provides different options…read morefor play - pretend play with ice cream truck, kitchen, grill, rocket ship, diner, workshop to train and road play, and then various soft play space. As the first group on site, the space was clean and tidy. Not sure how busy this place could get but throughout our time here, there was a total of 5 kids which provided plenty of space to play.

Went to Peek-A-Boo Factory in Livermore on the Sunday before Memorial Day and surprisingly it was…read morenot packed at all, which honestly made the experience way more enjoyable. I was nervous about bigger kids accidentally pushing my baby while running around, but it felt comfortable and manageable the whole time. The slides and play structures were really cool and my little one had such a fun time running around and exploring. I especially appreciated that they have a separate toddler/younger kids area which made it feel safer and less overwhelming. As a parent, I noticed the staff did a good job keeping things organized and the overall environment felt pretty clean. There were also plenty of places for parents to sit while still being able to watch their kids play, which I appreciated. But it's either my hubby, I, or the both of us with my baby the whole time. Parking was easy too and check-in was pretty smooth. I do wish the place was a little bigger, but I also understand indoor playgrounds are probably expensive to maintain and operate these days. Overall, it was a fun experience and my baby left tired and happy which is always a win. Would definitely come back. Just wish there was a location closer to Morgan Hill!

We chose to visit Peek-a-boo Factory on a Thursday afternoon, and it turned out to be a fantastic…read moreexperience! The space was spotless, and since it was pretty empty, the boys had plenty of time to enjoy both rooms without any rush. I really appreciate that shoes aren't allowed inside the play areas -- it helps keep everything nice and clean, making the whole visit even better.

What a cute place! We came here for my friend's kid's 1st birthday party and the space isn't huge,…read morebut it was good for about 40 of us spread out. The kid's play area was nice and clean with padded floors and very safe for the tiny people. All the kid loved it and had a great time. I met the owner DJ, who actually has 4 of his own which are the stickers on the wall. He was very kind to us while we were tidying up our belongings (he had another party booked shortly after). Highly recommend for toddler parties!

We're from SF, so any indoor play area is always packed. When I saw that this place just opened…read morerecently and we were going to be in the area. I jumped and said LETSGOO. We came right when they opened on Sunday. I paid for an hour for two kids. Socks are required and I think for now they haven't specifically said grippy socks. But I recommend you bring grippy socks for the younger ones as it's a little slippery sometimes. It's not the biggest play area but perfect for my 21 month and 5 year old. Good amount of pretend play items and houses. Ball pit with slide! To get out their energies and jump! Plenty of toys to go around. I liked that it smelled like cleaning solution? Lol since I hope they clean these indoor play areas real well you know? Overall the kids had a blast, perhaps it's new and not many kids yet. But perfect for us. I do hope they get busier but for now, run while you can while there's space and you don't have to fight other kids for toys! They do have a bathroom with a bassinet to use as a changing table lol. Free coffee and a tv with games for older kids or adults waiting. Easy enough parking lot. We'll be back if in the area!

We just celebrated our daughter's birthday party here and it was a blast for both adults and…read morechildren. Sophie, our party attendant, was super helpful and made sure we stayed within our timeline. Daniela was also very responsive and answer any questions I had. The facility itself was very clean, there's always someone cleaning. Lots of activities for kids to do and all very safe as well. I would definitely bring my daughter here again and recommend hosting a party here if you're thinking about planning a birthday party.

Nice to visit with lots of activities for the kids…read more But....Upkeep and maintenance needs some attention. Some of the free "games" need repair and upkeep repairs on them. They don't perform properly anymore and the kids don't understand why. Otherwise we'd recommend it.

I was honestly very disappointed with our experience at Jump N Play for my daughter's birthday…read moreparty today. For the amount of money we paid, I expected much better customer service, organization, and overall value. The party required a 50% deposit of $187, and when we arrived, I paid the remaining $187, bringing the party package to $374. We were also told that if we stayed past 2:30 PM, there would be an additional charge. We ended up going only about 3 minutes over, and the employee immediately told us we had to pay another $50. Altogether, we spent $424 for this party. For $424, I really do not feel like the experience or package was worth the price. We still brought our own snacks for our guests, the decorations that were included were very basic, and we received a small pizza. I expected a lot more considering the cost of the package. What bothered me even more than the price was the customer service. The girls working at the front were rude and had an attitude, not only toward us but toward our guests as well. Some of our guests arrived around 2:00 PM, and instead of politely explaining anything to them, the staff tried to turn them away. Multiple guests specifically came to me afterward and mentioned how rude the employees at the front were and how uncomfortable their attitude made them feel. That is extremely disappointing when you are paying hundreds of dollars to host your child's birthday party somewhere. I completely understand that businesses have rules regarding party times and additional fees. However, there is a professional and respectful way to communicate those policies, especially to paying customers and their guests. After already paying $374, bringing our own snacks, receiving very basic decorations and a small pizza, being told we owed another $50 because we were approximately 3 minutes over just made the entire experience feel very money-focused rather than customer-focused. I wanted my daughter's birthday to be a fun and special experience, and thankfully she still enjoyed herself, which is what mattered most to me. But from a parent's perspective, I would not purchase the party package here again. Between the $424 total cost, basic party setup, limited food, strict additional charge, and especially the rude customer service, I personally do not feel the package was worth what we paid. I hope management takes feedback like this seriously because when families are spending this much money to celebrate an important day for their child, they should at minimum be treated politely and made to feel welcome.

This is one of the bigger indoor kids play area we've been to. My son loves it here. They have the…read moremost amazing slides and so many areas to play with. My son can easier spend the entire day there. They do have a few broken things every time we visit. The ball blasters hasn't work anytime that we have visit. And the ball area isn't always working (my son's favorite thing to do here). The staff in the front are not very friendly nor are they helpful when you have questions. Overall: I would recommend for those rainy days when your kids just need to run out their energy.

My son had his 2nd birthday at Kidplex about a week ago. He loved it and all his friends had a…read moregreat time. We even had a few older kids at the party (ages 7-9) and they enjoyed themselves also. The girls working that day were very sweet and accommodating. It was so nice to be able to just give them the decorations and have them set up the party room for me. As a parent having one less thing to do was very helpful. They also served the food and cake to the kids. I highly recommend Kidplex for your next kids party.

Super clean, cute, and fun play place for my 2 year old son's birthday!…read more Booking the whole place for 3 hrs was easy with the Kidplex team and they and the website provided all of the expectations needed for a successful party. Max was 100 for a comfortable party flow. Basically you bring your own food, drinks, decorations and the team helps you set up and clean up. Kids do playtime for the first 2 hrs and 15 min, then everyone eats and does happy bday song/cake in the last 45 min. Our guests had a blast and the party went so well! 100% recommend on having a party here if you want a fun, hassle-free event.

What a great place for kids to play and get out their energy…read more We were looking for somewhere to take the kids on a holiday weekend. We wanted to try out this location since it was something new and an indoor playground they haven't been to yet. There is alot to do here and more coming. The kids favorite part was the trampoline area. Inside of the area is a Velcro suit to stick on the wall. The employee advised us they have an Adventure Ride coming soon (in a few weeks). This place kept them entertained the entire time.

My kids loves playing here. We don't come here as often as we wanted to because there's no Ac…read more We had our kid birthday here, absolutely an amazing event on the room space, timing, friendly staff, and food delivery. All the guest had a great time. Fun spot. The only complaint is the heat. It gets really warm. I saw a few fan in the ceiling but that's about it. The kids were running around having fun but with the poor air circulation, they were overheating. Most of them were sweating with super red cheeks. Hoping the owner will fix the air/ or increase AC. Otherwise hot days is not a good time to visit. Overall a very fun spot for kids. Without the AC or improved air circulation, only 3 stars.

Everything was perfect; the staff explains everything exactly as it should be, and good…read morecommunication makes everything run smoothly.

This place is really convenient and clean. The play structure is big with three bouncy houses. The…read morestaff is friendly as well.

My nephew, Dooford, and his friends really had a blast at this place. The games were fun, and the…read moreball pit was awesome. The only complaint I have is that the ball pit was rather shallow. But then, I found out it was only because R M. was trying to impress everyone by shooting them out of her stinky vajayjay.

We hosted our kids birthday party last month at luv2playdublin, I was able to reserve online…read morewithout any issues, Kurt was amazing and helped answering all my questions, play area itself was very nice, bright and colourful and our party hosts did a great job with the decor, they let me drop off our own balloons and other decor before the party and helped with the setup. I am very happy that they let us bring our own food( at additional cost per tray) but the pizza they served was very fresh and tasty! My kids love coming back here and they have a great time everytime we come