I would give this place zero stars if I could. The worst birthday party experience ever! Avoid at all costs. They (conveniently) never got back to me before the party to answer basic questions about their packages, confirm details about the food, etc. This is all part of their plan - to be as shady and ambiguous as possible about the party packages. It's a true bait-and-switch scam. They position the arcade package as "unlimited." Buyer beware - there are only like 4 games that are unlimited, all of the other games require an upgrade, which was super frustrating for the kids (and for us). Because their game cards only lasted about 5 minutes, we had to add laser tag to our party package to avoid having the kids just running around aimlessly. Turns out, only about 1/2 of the kids were able to participate because of their shoes. The party planner didn't help us whatsoever with serving the pizza, cupcakes, or cleanup. And then had the nerve to charge a mandatory "service fee" (tip) of over $100. It was a MISERABLE party experience from start-to-finish....and it cost us over $700! Do yourself a favor and avoid this place at all costs! read more

Horrible experience from start to finish. We booked a kids birthday party and bought a birthday package for unlimited games, turns out the unlimited games were a select few after about ten minutes the kids were bored because of the few games. Good news is there were no lines because on a Sunday turns out very few people were there besides my kids birthday party and staff along with the guy who just smoked marijuana in the bathroom. The staff was beyond stupid and unhelpful they kept telling us how bad the place was but would not come Up with any solutions except apologizing and trying to upsell other activities, seeing how we had 1-1/2 hours left we bought the laser tag package due to there recommendation, kids were excited we walked over and they told us several of are kids could not play due to the shoe they had on and kids were then upset. Now the party ends and they charge a service fee of over 100 dollars and they recommend a tip also. place is a joke avoid at all cost read more

What a fun place to be in!! So many new game machines and activities and every time we come in, there is something new. Over the years, this place has kept on investing on more items more exciting things while utilizing the space so cleverly. I think the owners are very intelligent people, they do disinfect this place pretty often as they say, and keep bathroom and floor clean too. The only downside would be the prizes, but other than that, it is awesome. read more

Play and Spin - Arcades Near Me - Niles, Illinois

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This place is pretty solid, only the price prevented me from rating 5 stars. This place is clean, and i was pleasantly surprised that the food was really good. Like arcade chicken wings shouldn't tasted as good as restaurant wings, but there we are. My son enjoyed his corn dog, and it was not one of the cheap ones. Only small knock is they don't tell you from the getco that all you can play video games is only two hours, and that you can't actually earn any tickets. Which makes sense, because you can totally game tickets, but it should be upfront. The place was pretty sparsely populated for a Sunday, and clean and enough staff and this place is massive. Only downside is probably if you wanted to do some rides there'd be nobody to do them with. I can see myself bringing my kid back once every 6 months. i can't speak to the quality of rides, but i think the arcade was good enough. read more

First and last time was this evening. Parents beware, the prices are so high because of the company's overhead. There were THREE managers on duty, but none of those young ladies with very little customer service experience could explain or fix the fact that I was charged $26.50 for nonsense. My son got do do the rock wall 3 times (originally they were only allowing 2) and less than 30 minutes in the inflatable. We were gone in under an hour. read more

A rainy day off of school meant we needed to find some indoor fun. I took 3 boys (ages 7-10) to play games, ride go carts and do laser tag. They rang me up for $140 which included a lot (or so i thought) of video game tokens, 3 go cart rides and 2 laser tags. 5 minutes later all 3 boys told me they were out of tokens...say what! And so I had to refill the cards over and over....and don't want to even know what I spent on these overpriced video games. Minecraft seemed to be the favorite game, which they warned me at the front takes up a lot of tokens. If i did the math right i think you can play about 4 times for $20, which is just ridiculous. The friendly go cart staff told me the best deal was to buy the no school special of unlimited laser tag, go carts and climbing wall for $30, but they hadn't informed me of that when we checked in. However, after a lap around once was enough for these boys since these cars went slower than my 98 year old grandfather on the streets of Florida. They said laser tag would have more fun if there were more people, but it was a small groups of them and a few other kids. I was actually pleasantly surprised that it wasn't more crowded on a rainy day off of school. When it was time to redeem the tickets the woman behind the prize table couldn't have been sweeter or more patient. In fact, I dedicate a star of this review just to her! She helped the boys pick out minecraft cards and even gave an extra tootsie roll. Thank you! We hadn't been here since before the pandemic and after an underwhelming expensive day not sure I'd come back anytime soon, but it did solve the challenge of where to go on this gross day. read more

Never again- booked my daughters party here and it was a shitshow starting with check in- we checked in and they only checked in my daughter and gave her a bracelet- then told us to wait to the side- when our party hostess came she told us we all needed to go back to the counter cause we should have checked in the kids individually already- which makes sense- just don't know why the first person didn't tell us that and made us wait. Half the games didn't work- the toddler section had a lot of down rides and games as well, two kids in the party didn't have a working gun for lazer tag so it wasn't any fun for them. Pizza and cake were fine- party host was friendly. I signed up for the birthday package to do lazer tag and go karts- our group was bigger 13 kids and the kids waited in line- they asked if they could all go together but there wasn't enough cars- so they were fine with splitting up the group- the kid working the area told them to get out of line and he would accommodate them. They were literally next in line so I'm not sure why they had to leave the line- He never came back and when I asked him why they had to get out of line and when they would be able to go he told me "I don't know we are pretty packed tonight". But they were next in line so it doesn't make sense- by that time the party was over and kids had to go home. Kids took their cards to cash out for prizes and the scanner to count tickets didn't work. Shocking.. so now no go karts- no cash out from the games. I spoke to the manager and he completely dismissed any of my concerns. I paid for a package to include two activities- he told me I can just come back any other time and use the card for go karts.. That's not the point. We don't live in the area and I'm not packing up 13 kids to come back and go to on go karts when I paid for a certain package for them to do that day. We will not be back. Thanks for absolutely nothing and a total waste of my money. I would suggest lowering your prices if you can't provide the full services of what you are offering. read more

Play and Spin - Broken machine - Arcades Near Me - Niles, Illinois

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Clean and organized...but you will pay for the quality of the place. Yep, the price does add up. 45 minutes of inflatable fun: $17.50 per person (weekday price). Then, add on $50 of arcade time. BUT...it is worth it in my opinion. I got to sit and chill in the super-clean food area and relax. My kids knew where to find me and it was right by the bathrooms (also clean). This is a Pepsi establishment and they serve alcohol! White Claw, Modelo, Bud Light, Heineken, and some unique bottled beers to name a few. Plus, there are juice boxes and Gatorades for sale, as well. Popcorn, pizza, ice cream. Allergy-conscious! The video games were very interactive and not your usual run-of-the-mill games. Very innovative! My kids had a blast! So did I. I wish I would have brought my work computer so I could have gotten work done. read more

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Ots a fun place. But they charge a little too much for the games. You put credits in the card, and each ride or games takes too much credit out. Still, it was fun and very clean read more

Play and Spin - Bumper cars - Arcades Near Me - Niles, Illinois

None of the games work, staff is awful and the place is a ghost town for a reason. It cost us $15 in game credits to play a few games and we got one piece of candy as a prize. Jose in the restaurant is so rude and we were the only ones in there and It took 16 mins for a hot dog. He came out, put the hot dog on the counter and said "NO REFUNDS" read more

Play and Spin - Arcades Near Me - Niles, Illinois

This was a fun place to take my 4 year old. It's pricey but worth it for a few hours of fun. We spent about $82 on a card for the Go Kart and arcade games. Then another $30 for food. It was definitely more crowded by mid-afternoon on a Sunday so going there a little before lunch was ideal. read more

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had a good time for my son's birthday. All the kids enjoyed themselves. Everything worked out really well. Good place to have a birthday.

Beware, when using your debit card at Play & Spin, use cash only. If your card is charged twice by their system due to an error, you will not receive a refund at all. They ripped me off without a trace of remorse. Manager assistant Jose mentioned that he could not print me out a receipt because their system was down, but he mentioned, if I was charged he would personally refund me. Despite Jose's promises, I didn't receive a refund. When I call him, he played confused and avoided me. In my inquiry to Play & Spin Manager Patrick, he attributed the problem to technology, asking how the system could act in that manner. PJ, aka Patrick, told me to send him an email of the charges on my card and the date I arrived. l sent him substantial proof via email. Even a few pictures of me and my family at the establishment. It took him a while to reply back to me. Thus, I sent another email regarding his excuses, avoidance and the dishonesty of the company. He replied to the same email thread and claimed that he had never received any proof. In conclusion, Manager Patrick and his assistant Jose are dishonest individuals. After three weeks of being ignored, I contacted my bank. My card was closed and I was refunded. They also mentioned that it was theft because Play & Spin took more money off my card than they should've. I paid $52 for play credits and they charged me an extra $25.91. If you all need it that badly, enjoy. BTW WAY, Play & Spin Go carts are extremely slow and there's plenty of game machines that are out of order. I promise to leave a lengthy review with proof.... Honesty is the Best Policy, read more

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Literally the biggest regret of any birthday party I've thrown was when I decided to do it here. My kiddo was turning 9 and we invited his whole class and bunch of family and friends. Spent over a thousand dollars. We were promised three activities and time in the party room. Well they were extremely overbooked and it was chaos. No one could tell us who our party coordinator was, apparently they called us for one activity that no one heard and when I went to ask someone they said you guys were already called and now you can do it after two hours. I said that's the time we have reserved for the party space to eat and they said don't worry, we'll make sure you can eat. Pizza was served cold. Drinks weren't refilled. They didn't put out enough plates, cups, napkins, anything. Before we could even cut they cake they started telling our guests we have to leave. I begged to please let us at least cut the cake and quickly serve it. They didn't give us any cutlery to serve it. They couldn't figure out who said what to us and when I showed the manager the person who promised us enough time to have our meal, she went and spoke to her and then came back and said oh we were talking about something else. She couldn't give us any reason why we things turned out the way they did and did nothing to rectify the situation. I didn't want to argue with anyone so I literally just asked her, do you think what happened with us was okay? Are you comfortable with this experience we had after spending over a thousand dollars? She shrugged and charged me. That's all. Guys, I'm never one to leave a bad review. But thinking about my experience here still makes me sick. I'll never understand how people operate this way. That's all. read more

I'm usually not one for kids parties and the craziness associated with that, but Play and Spin might just change my mind. Inside this large building, you'll find an arcade, go kart track, laser tag, restaurant/cafe, and a mani/pedi spa. You read that right. This place has the adults in mind, and that's a relief. There's some couches that you can lounge around in, if you don't want to chase around your kids! Like other game places, you'll have money loaded on to a card for you to swipe to your heart's content. There's not an overwhelming number of games, but what is available is fun and in good shape. Air hockey table too! My kids and I had the most fun with the go karting. Be sure to tell your kids not to bump each other because the race will pause if karts get jammed up. The food at this place is also decent. Only had the pizza, but it's slightly above par for the field. Are you still reading this? What are you waiting for? Go have some fun already! read more

Play and Spin - Sausage pizza - Arcades Near Me - Niles, Illinois

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Absolutely terrible hated it. Very overpriced for no reason, 60 credits for $40 and half of the games were 20 credits and more. Go carts wasn't at all fast my kid had a sad birthday. Staff were very rude and gave me attitude. Treated us differently. Still don't get me started on how very over priced it was. $240 for 4 people and 4 insensitive. Food wasn't bad. Half the games weren't even working, swiped my card and too my credit and the game didn't work. Bouncing house was not big like I expected it to look as the picture. The after credits where you go when it's time to get your reward was so expensive for what? Absolute bullshit. Very sad I've never had an experience like this at Chucky cheese, Dave n busters, altitude and etc. Poor place not happy I need a refund!! read more

I took my family to play and spin for a nice day out. As soon as I arrived, the employees I interacted with were very nice and helpful. Unfortunately I encountered a problem with the basketball game. The lady who helped me with the long hair and bright red lipstick was incredibly rude going as far as shamelessly flirting with my husband. The prices at the pize place were also incredibly overpriced. All problems aside though, the kids loved lazer tag along with the clean facility making it a place I would consider going again. read more

Nicer than a Dave and Busters or Chuck3Cheese, including go carts. Kind of pricey, though.

It wasn't great, but it wasn't bad either. This might be the most appropriate 3 star review that I've done. The Good: there is quite a few things to do here. There are games, a bar, food, laser tag, go karts, and so on! At first sight, the place seems a little all over the place, but it actually ended up being more enjoyable. The pizza was a little bit better than expected. The Bad: There were quite a few places closed down and everything seems randomly situated. The bar was kind of empty and was just lined up with ping pong tables. The Go Karts were also a bit disorganized and kind of slow. The prizes for the games were way too expensive. If this was the only kind of "game place" within 30 minutes, I think this would get higher marks, but with Chuck E Cheese and Dave and Busters not too far away, I think I'll check them out next time. read more

Wait wait and wait some more. If you experience any issues with your card not working there in only one person at front who works the line. We probably waited 20minutes because another customer was arguing about issues with their card. Keep in mind there were about 15 people in line and about 4 employees in little back room and NO ONE came out to assist the singular front desk employee. How do you have so many people walking in and out of a side room but not one qualified to help paying customers in front? There are plenty of games for kids and plenty of areas for adults to lounge (bar, nails, food court) BUT they really need to up their customer service! You play a lot to play....so please have more than one employee working the front desk. read more

Play and Spin - Long line no one to help us. 20min wait while employee was in back room trying to help another angry customer - Arcades Near Me - Niles, Illinois

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This place sounded pretty cool and I saw that there was also a groupon for it too, $35 for a $80 giftcard sounded great so I got it. Then I read the reviews, it was either really good or really bad and that didn't get me excited but I went to see for myself. The place is really huge! Go karts, laser tag, video games, good selection of food and an adult section with a full bar and TV'S to watch the game! They even have a spa section for mani pedis. It was a Sunday and very busy and the staff was pretty friendly and helpful. The food was average and pricing was ok. The thing I don't like is the cost of games is pretty high, and a handful of times the game took your credit but then said game over? I understand this is where they make their money but that needs to adjusted. Its a great idea, nice and clean place but if your able to keep the parents there longer, you will have people spend more. read more

Play and Spin - Spacious place - Arcades Near Me - Niles, Illinois

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Absolute garbage. Your kids will not enjoy the place because half the the machines are broken. They have crazy height limits to where a 9 year old won't be able to ride the go carts even though they're the slowest go carts I've ever seen. If you're thinking about hosting a birthday here run and never look back. You'll spend a ton of money and your kids will be disappointed. read more

I remember when I went here a few years ago (probably around 2018-2019) I bumped into the rail while I was riding the go karts and hurt my head pretty bad, I might have even had a concussion. I wasn't even going that fast so I don't know how it happened, hopefully they've made it safer since then, but if you're worried about safety you should be aware that the go karts aren't great, I'm only giving 2 stars because the games are ok (overpriced though) read more

Hosted my daughter's bat mitzvah party here. It was great. Larissa was so helpful in planning -- including a last minute reschedule when I got Covid. The kids had a blast. They were extremely accommodating. Our party host, Sanjay, kept everything running smoothly. Everyone had so much fun. It was exactly the party my daughter wanted. read more

Overall the kids had a great time, from 10-2 years of age each kid had something to enjoy. The food was pretty good for these type of places. As an adult, this was pricer than we expected. $310 spent in a matter of 2 hours. $15 per kid for 20 minutes of jumping was a shocker. We would come back again but definitely eat prior to coming. read more

It's a really nice, clean, and spacious place for children and you to be entertained.

Play and Spin has a whole lot of different things going on. This cavernous playland located in a warehouse building is located just north of Harlem on Caldwell in Niles. There is a huge parking lot and plenty of room for the kids to run around. The kids activities are the star here with a full arcade, go kart track, laser tag and party facility. The games are all newer than most of the other arcades and actually pay out a decent amount of tickets. The prizes are pretty attainable and my two kids left happy with their winnings. The go kart track is pretty nice, but you need to be 54" to drive. There were about 5 party rooms in the back and plenty of seating. The curve ball here is that they also have a nail salon in the complex. It is actually right inside so you can get your nails done while the kids play. It is wide open so you can keep an eye on them - which I suppose is nice. Pricing was $25 for a mani/pedi - which is a great price, but I have no idea if the manicurists were any good. There is also a full service sports bar with a dozen or so TVs and a projector screens. There is a concession stand / restaurant that serves up some decent food. It was better than I expected and everything came out quickly. The pizza was OK - but for the price it served its purpose. We had a groupon for a large pizza, 4 drinks and $20 of tokens for like $28. We only needed another $10 of tokens to keep my 2 kids happy. Check this place out if you want to grab a lunch and let the kids burn off some energy on a gloomy day. read more

Play and Spin - Spacious - Arcades Near Me - Niles, Illinois

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Nice spot to have a kids birthday celebration. Place was clean. I did see them kind of rushing the parties but overall was decent. I'll definitely return. read more

It's fairly nice we got a Groupon deal it was pretty good. We had the $49 Groupon that included one $30 play card with 160 tokens to play games. Two large pizzas with a choice of one topping and eight drinks with refills. It was really good Groupon because you get a nice package for a group of about eight people and it's a chance to check out a fun zone type of place to see if you want to have a potential kid's birthday party there. I thought it was okay. They offer laser tag and Go Kart racing which my husband and daughter got to check out and really enjoyed. The only big disappointment to this whole this is the manicure and pedicure station! They have a good price $24.99 for a mani-pedi, but there was only one lady working that whole station it was so sad! So my friends and I didn't get any spa done because of it what a shame! It was a Saturday I'm not sure why they were so understaff. read more

A Groupon deal lead us to this Niles location that just opened last September 2017. Groupon was about $29 for one 16 inch pizza, 4 drink cups with free refills, and $20 game card (equals to 80 credits). This place reminds me of the spacious, less crowded game arcades and rides of Kiddie Kingdom and the closed location of Party Time Palace. This establishment also holds private parties that divides off the party room from the food concession stand, which gives a certain privacy off the public view. Free parking at their private lot. What sets this place apart: 1.) kids can play while the adults can opt for a special rate of a manicure and pedicure for $24 total! There's other services for the nail salon as well. 2.) There's a height and age requirement to drive solo for the go kart racing ($7), otherwise an adult can drive while the child is shotgun with a pretend driving wheel. Ride total time: 4 minutes. 3.) There's a kids eat and play menu, about $8 with the meal with small fries along with a free $5 game card! The kids get to eat and have extra game play! 4.) Of course, there's a sportsbar as well! My daughter is finally old enough to enjoy the go kart racing; she was scared during her first few experiences. My 13 year old niece enjoyed her manicure; she felt pretty and grown up with her french manicure. read more

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This place just opened recently (Oct 2017) and gives parents anotjer option to nearby places like Chuck E Cheese and Kiddie Kingdom. The place is huge, with arcades, ping pong tables, a go-kart place, laser tag (coming near the end of December 2017), and even a nail salon. It's a good concept -- they want to appeal not only to kids, but to adults as well. Kind of a one-stop place for the entire family. But like the jack of all trades and expert of nothing, Play and Spin is mediocre at everything. Play And Spin uses a gamecard format. No hassles of tokens or coins. Personally, not a huge fan of said format, because you'll always end up having a few credits stranded in your card, as there are predesignated credit/$ denominations that you must purchase, on one of the two designated kiosks. We opted for the $30 option, as it gave us an additional 16-credits. They had several games, like Jurassic Park arcade, Pacman, and many games (skeeball, basketball, some ball-dropping in a bucket game, etc) that spit out tickets to redeem prizes at their gift shop like area. The concept is pretty cool -- instead of spitting out tickets, it keeps track of it electronically with your card. For my 10 and 7 year old, they were pretty much just fixated on Jurassic Park, and not much else. My kids didn't care for the Go-Karts... from what I can see, they go rather slow. I know this isn't F1-racing Go-Karts, but I would say they go at a speed of a bumper car. Regardless, there was a decent amount of kids/adults partaking in the fake driving. In another room, they have a more "adult" like atmosphere, with a bar and ping pong tables. In the middle of the main area is the nail salon, and further down the hall, past the bathrooms, is the party area, where you can host a birthday party or what-have-you. Overall, I wasn't too impressed, neither were the kids. But kudos for this place for trying. I may come back here to try out their laser tag, but as far as the games, I'll pass. BATHROOM REVIEW: Since this place is new, bathrooms were super clean and well-constructed. Everything was in working order and nice. Sit or squat? Sit! read more

We just had our son's 7th birthday party here and I believe it was a success thanks to our wonderful party coordinator Aisha. We were lucky to have her hosting our party, and Play and Spin is definitely lucky to have her on staff. It had been a few years since we've been here and there are a number of major improvements including the laser tag area and very new arcade machines. read more

John wanted to come here to play with some of his soccer buddies. I brought 3 of his buddies and the experiences was not the best. I told my girlfriends about what happened and they told me to leave a review on yelp. One thing good is the salads are amazing and don't contain that many calories lolllll. The place is sorta clean but that's not why they are getting a one star. The management is so bad well I only had a problem with one. There was this blond manager at the front desk. She had a lot of sarcasm and attitude towards me and one of the buddies....this is just plain disrespectful as someone who is spending money at this overpriced place. I believe I should've been treated with respect. If I am coming to you as a customer to a manager about a game issue that I simply just wanted to get it resolved, so Johns buddy can play the game is beyond me. She dismissed our concern and preceded to have an attitude of lazziness and sarcasm. This manager acted like we were bothering her and she had better things to do. I wish I could write a good review on our FIRST experience here but all I can say is im so so disappointed I really am. This place looked so much fun has great workers but this one manager was just disrespectful. read more

Just because I was wearing crocs they kicked me out of the go kart when all ur doing is pushing pedals they acting like im running a 5k never coming again. read more

Majority of the staff was rude or either not where they were supposed to be. This place is extremely overpriced especially for the type of costumer service you recieve . Me and my friends were extremely confused to as why none of the staff were where they were supposed to be. Most staff were hanging out by the go karts in the back and when they saw me and my friends in line they didn't even bother to come attend us until my frends father yelled at them. THE GO KARTS WERE NOT WORTH IT SO SAVE UR MONEY. Me and my friends payed for the bouncy place and yet we still had to pay again? The boy who at the bouncy house yesterday JANUARY 2ND OF 2024 gave us attitude for no reason. But besides that the karaoke machine scammed me $10 and I never got our videos, plus the keypad wasn't working well. Honestly I don't think I am looking forward to coming again. read more

Extremely overpriced. $15 to jump in a bounce for 20 minutes. What kids jump for only 20 minutes??This is roughly triple the price of local trampoline parks that give you an hour for $15 and are much bigger in size. Anyhow the bigger issue was the manager who was on duty that had zero customer service skills. The inflatables time limit apparently recently changed from 45 minutes to 20 minutes and the change was not noted on the website or in certain areas of the actual business which still displayed 45 minute sessions and felt like a huge bait and switch. My kids were upset to be kicked out in less than half the time we were expecting. I get when a business makes errors like forgetting to update the info but when I approached the manager about the businesses failure to communicate the appropriate pricing and time limits, he literally shrugged his shoulders and blamed me for not reading my receipt clearly enough (which is funny because the receipt just says "inflatables weekday" with no mention of time, so his rebuttal didn't even make sense) rather than accepting accountability for posting false information in multiple places. When a customer is upset most managers try to defuse the situation but he did the opposite and really escalated things. Another employee stepped in and handled things with more appropriate customer service which did salvage the afternoon for my kids, but I refuse to support a business run by a manager like that and will not be back. read more

AT YOUR OWN RISK!!! My family and I came in with 9 accumulated prepaid go kart passes from previous visits, and then purchased $30 worth of arcade credits to run around with. 9 go carts = $72 120 credits = $30 We've been here for party packages but haven't realized how costly it was for al la carte. 5 minutes in with 6 arcades each kid they quickly blew through almost half their credits on an average of 4 credits per machine. So we took an interim period for go carting to find out we couldn't even ride it because we all had open toe shoes on during this 100° weather. Upon entry there were no signage of CLOSED TOE SHOES requirement nor NO REFUND, but the owner insist that they're not at fault and that I must accept responsibility for not reading the fine prints on their digital liability waiver on a busy Saturday with a line behind me. The SHOE sign was up by the go cart and the NO REFUND was posted on the exit cash register, yet my request for resolution was denied because of a matter of principles??? He said to come back another time to use the passes and that I didn't lose on anything. This is quite deceiving... if these signages were up upon entry we wouldn't have spent another moment or additional money here until we came back with proper shoes. I guess that's their bait idea... spend the money on the arcade as you step into the door and come back another time for the go kart and spend more money that day too! After a net total of 15 minutes my kids left with credits on their card and uninterested in their selection of toys to redeem. BEWARE: Now that I'm clear about their policies, restrictions, and owner customer service, which was a complete disappointment... I know now that the value of my dollar and time spent with my family could stretch further elsewhere. We went to mini golf afterwards for 2 hours and finally had our fun quality time for a fraction of the cost. If you are like me looking to fill your family time with value there are plenty of other places nearby, other suggestions would be Dave n Buster's, Chuck-E-Cheeses, Altitude trampoline, or Pioneer Park mini golf/batting cage. Tip for the owner- if you are not going to have signs up at the entrance and then talk about principles, then the least you can do is train your employees to disclose information. The kid working the go kart screened us for proper shoe attire had a disappointing look that he had to deliver the bad news, that's a sticky situation to place him in repeatedly. read more

Play and Spin - Receipt - Arcades Near Me - Niles, Illinois

We celebrated our son's birthday here and it was so much fun! The staff was really nice from the front desk, party planner to the party assistant. Everything was very well organized. All the games were working and it was so clean, our son choose go carts and VR. The kids can't wait to go back! Thank you for an awesome experience! read more

Play and Spin - Arcades Near Me - Niles, Illinois

Broken games that take your points off your card and no refund for that. Definitely don't plan your kids birthday party here because if a bigger bid comes along to buy out the place consider your party less significant and canceled. Yes they'll apologize profusely and offer a "discount" to switch dates and times but what if that doesn't work for your work/life schedule? That's why I plan ahead. However, managers like John will say, "There's a glitch in the system and we just caught it in time." Then there's an honest employee who admitted to me this bigger party just reserved the whole facility for more than 100 people which sure beets my party of 12 kids. She did apologize and it was definitely genuine but when I spoke to John he couldn't care less and that's definitely why he gave me an even harder time to get my deposit back. After 3 non returned phone calls the bank finally issued my refund. Photos to prove it guys. Stay the heck away from this joke of an establishment ran by a deplorable manager. Go to Kiddie Kingdom who gladly accommodated my party and I. Kiddie Kingdoms machines work! They have better food and employees that love throwing parties for kids. Nancy was the hostess at Kiddie Kingdom and did an amazing job! read more

Play and Spin - Nice job John! Can't refund my deposit or return my calls but you'll notify yelp to remove a valid question. - Arcades Near Me - Niles, Illinois

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Arianna and Kaylyn were super upbeat at this location and loved it here....Christian, Nick and TB were awesome at the go cart area..... read more

Play and Spin - Arcades Near Me - Niles, Illinois