Awful experience. Out $4000.00 for a Transmission that…read morelasted 21000kms. My mechanic replaced my transmission in my truck with Can-West in Oct 2020. My truck is hardly used and I don't pull a trailer or abuse this truck. On a family vacation in July 2023 my truck broke down. Over $1000.00 to get it towed back to Edmonton just to have my mechanic tell me the transmission was shot. 21000kms!!!!!!!!! And the transmission was shot????????? I realize the warranty is for 2 years or 40000kms but 21000kms is ridiculous. The mechanics I talked to agreed that a transmission should not only last 21000kms even after the 2 year warranty expires. Needless to say , i was not impressed. I called Can west to see what they could do to help me out. Well, they didn't seem to interested because ''' it's past the two year warranty''. They said they would pay for labour but I still had to pay for parts. $2600.00 later....Can West also stated that the problem was the parts in the transmission[which they replaced in 2020]. I called another transmission company and they quoted me $2600.00-$2800.00. So I'm not really sure what I saved???? Tow truck ,mechanic, new transmission, waste of time. VERY DISAPPOINTED. Bottom line : I'm out $4000.00 for a Transmission that lasted 21000kms. I would recommend you go elsewhere.

All I can say these guy know what they are doin an customer service is awesome, had took it to two…read moredifferent places before I went here an spent over $400, before I brought it to these guys. Walked in the door told them what it was doin they told me right away what was wrong with it... an I can't be any happier that I got a full rebuild an upgraded parts!!! AWESOME...

Would give less than one if I could. Went in for brakes squealing. They looked at it and adjusted…read moresomething but said brakes are fine. $100 for Ubers and to check this. Still squealed. Back again. Totally condescending g "brakes squeal", " sounds fine to me", "it is normal for brakes to make noise and what was adjusted could have gone back", "it is a new noise". Waste of time and money. If you are female, avoid this or be mansplained.

Would not take any car there mechanics damaged valve cover gasket two times and still did not fix…read morethe problem. they required me to pay more money to have problem fixed after i have already payed 930 dollars to have it fixed . ended up leaving shop with leaking valve cover and went else where. horrible experience would not warranty there work and will cost the customer money without fixing ur problems.

BEWARE CROOKS . Charge $6,000 for rebuild tranny and less that 8,000 km later it burns up. They…read moresaid WE DONT KNOW WHAT HAPPENED so they charged me again for a used tranny. BEWARE!!!

Josh lauzon and his team of experts are top shelf service and excellant quality service…read more Took my truck in for new transmission and not only was the price better than anywhere else but had it back on the road running like the day i bought 2 days ahead of schedule. Great work even better price. I highly recommend Low Cost to anyone for all your transmission needs. Great job guys. Oh and almost forgot when i broke down Josh was nice enough to stay late in order for me to get my truck towed to his shop. Thank you josh for all you did to help me get back on the road as quickly as possible.

5 star plus!! Chris and Wes went above and beyond to help me with my transmission. They…read moreexplained everything, the good, the bad, and the ugly. Being a single senior lady I was worried I would be taken advantage of, but the opposite happened. Not too many places take the time and show top notch customer service. I would highly recommend this place.

Great shop! They inspected my vehicle for free and showed me exactly what they found.read more

Yep, blew the transmission out fast tracking snow ruts, in March when (C-19) Covid came out…read more LoCost made special arrangements and had me up and running in a couple of days. Works well with no complaints. Family run business where trust is everything. They work with you not against you. Gives you a fuzzy feeling. Sure the waiting room is small and the coffee maker needs replacing; but do you want transmission or being fleeced out of thousands. Ford wanted 6000.00 without a firm estimate. My bill was reasonable and affordable and I decided to keep my lovely Crown Vic. Moral of the story: don't drive the shit out of an older cop car.

Gave me tons of info on vehicle and pricing . Upfront and fastread more

I brought my JDM transmission to Curtis to do the transmission rebuilt and I am so grateful I found…read morehim!! I spent months searching around Edmonton and almost got ripped off!! Curtis is so reliable and honest. I can't believe I almost spend triple the price for the same job, other people people are scammers. A real life saver, I am so grateful.

Curtis did my new clutch for my 2013 dodge dart 6 speed daul clutch and was cheaper then Canadian…read moretire and was faster then he quoted and it's been a month and the car works great so thanks again Curtis will be back to see you when I have car problems and to mention a good cheap tow from MGN TOWING he is the cheapest in the city so thank you too Michel meles

Kent won himself a customer for life! It was my first time here and we had some miscommunication on…read morewhether or not to use OEM transmission fluid during a flush and he changed the fluid again later the same week with OEM fluid at no extra charge. My truck now shifts like butter! Super nice and trustworthy mechanic. I highly recommend and will definitely be returning for all my future maintenance. Thanks again Kent!

A few years ago I took my old beater in to 4 dealerships in the area-I already knew what was wrong…read morewith it but It was an experiment to see who I could trust. Legend proved to be the best(cheapest) of the three that got the right diagnosis. So when I heard a ticking/clicking sound under my left wheel, they were my go-to dealership. Kent took my car around the block and told me what he thought it was-then gave me an estimate that was very close to what his check on the computer confirmed. Believe it or not, he told me it wasn't that urgent-when I asked it I should bring it back before winter, he said "sure, we can re-evaluate it again then. So an honest mechanic, folks. Someone that doesn't see a female customer as a chance to hose you for everything they think they can get out of you. Kent at Legend, people- that's a good shop!

They fixed my window regulator on my 2014 Chrysler 200 very fast in the same afternoon I requested…read morethe work. Work appears excellent. They did a much better job than glassmasters whom I had to pay just for them to 'diagnose' the issue.

From the owner: Vehicle service and repair to keep it at optimal condition throughout its life!read more

Called on a transmission slipping concern on an 1988 Mustang. Took the car in, they test drove, put…read moreup on the hoist. No leaks, filled the transmission fluid. Said fluid was clean, Noticed the radiator had been replaced and suggested the fluid had not been topped up. Upon completion the did not charge. Excellent service. Thanks D.J and staff! Fred Fishburne The Truck Outfitters Inc.

Great place. Speedy service. Friendly staff. Knowledgeable mechanics. I had my clutch, lightweight…read moreflywheel, pressure plate, master, slave, throwout bearing, oil-pan (unrelated to clutch obviously) installed. They did it at a very reaonable cost that I was pleasantly surprised by. I would highly recommend these guys to anyone that doesn't want to get r*p*d by the stealerships....

I have been sending customers, and out sourcing repairs to Alberta drive line for 20 years , they…read morerepair European drive shafts other places don't even attempt to touch I have saved thousands of dollars over the years! A plus service!

On my aunt's recommendation, I brought in my 2002 Durango for a transmission repair. Now she…read moresupposedly has a "relationship" with them due to her company using them a lot. So at least I expected the decent service that I would hope for from anyone. What actually happened was this: I stopped by on a Tuesday to see about an estimate. I waited patiently with my baby for ten minutes while they finished up a phone call. I began telling the manager about my trouble and he took another call, then left me waiting with the baby for another 15 or so, with seemingly no concern and no apology, until he finally got off the phone and addressed us again. He said he wouldn't have time until Thursday, so I said I'd bring it in first thing. On Thursday morning I dropped it off an hour before they opened (I thought I'd have to come back but they were in, so I gave them the key at 7 instead of 8 a.m.). The manager took my number and said he'd call when they had an estimate. Instead they called my aunt (who is, incidentally, a terrible communicator) so I didn't learn that there even WAS an estimate until two days later (now the weekend). My aunt informed us that it would be $2000 and she verbally told them to go ahead with the repair. In my past experience for ANY work this expensive, the owner should be signing off on a detailed written estimate before any work goes ahead. As this is our second vehicle, I tried to be patient when I didn't hear about the repair. On the following Tuesday (yes, we were without the vehicle for 6 days!) near the end of the day when I hadn't heard anything, I finally phoned them myself, and once again, he had phoned my aunt to tell her that it was ready, and of course she hadn't told me. This is why I left MY phone number (you know, the owner of the vehicle!). The end price was $2600, quite far off from the original quote to my mind. The transmission itself was supposedly rebuilt, and it now seems... fine? Maybe? I am not a dab hand with mechanics, hence paying someone else to fix it. It's an old truck so I don't know that anything is supposed to run perfectly anymore. After I got it back, the front heat and defrost were no longer working (back heat is fine). I have no way to know if this is coincidental or if maybe something got bumped while they were in there. Bottom line: they didn't communicate directly, leaving the OWNER of the vehicle out of the loop, and they did not provide a written estimate. On top of that, they increased the price by more than 25% before it was done. All of that I can attribute to the fact that they may have been confused and thought that my aunt was taking care of it more than she was. But getting it back 6 days later (actually, 8 by the end, since we did not have that money just lying around and needed more time to get it together) was completely out of line. In addition, I was largely ignored even in our in-person interactions. All that for a truck that now works... fine? In the future, I'll give them a miss.