Fixed exactly what I needed without charging arm and a leg…read more Also tightened e-brake release cable that had been loose for years without charging and without even asking. Makes me trust this business. Would recommend.

I took my 2017 Mercedes GLS to EC Auto Repair Edmonton on November 2, 2025, and it turned into one…read moreof the worst experiences I've ever had with any mechanic shop. My vehicle stayed in their shop for 4 days, and after the inspection they told me that my driver-side lower control arm was broken and that the thermostat needed replacement. They charged me $3,600, but never provided any proof, photos, or explanation showing that the arm was actually broken. They also refused to give me the parts invoice, never showed the cost of the parts they used, and provided no breakdown at all. They charged me $2,200 just for labor, yet this job normally takes around 3 hours, not multiple days. When I asked for labor rate, time, or details, they didn't provide anything. The whole process felt unprofessional, unclear, and extremely overpriced. The worst part is that after I picked up my car, it had even bigger problems than before. The vehicle started having new issues immediately, and now I have to take it to another certified Mercedes mechanic to fix whatever was done to it. I honestly have no idea what they did to my car, but the quality of work seems extremely poor. I am very disappointed and strongly warn anyone with a high-end vehicle: do not trust this shop with your car. They provided no transparency, no proof, no proper documentation, overcharged for labor, and returned my car in worse condition than it arrived.

Posting on here because my google review was somehow deleted. I was never going to review this…read moreplace because i went couple of times and believed they were honest people. I was yelled at over the phone by the owner because he thought I had an issue with bringing my car in and leaving it for the day. When really I was told that the piece they told me needed to be replaced, may not even be the piece that's causing issues with my breaks. I had asked the guy on the phone okay if that's not what's causing it then what other part could be causing that issue. That's when he told me he would have me talk to the mechanic because he's not sure. Right as the owner got on the phone he was right away yelling at me about how it could take all day because my car may need to be programmed and if I wanted it done quick I need to go to the dealership. And he had said this after I had already paid $140 for diagnostics to figure out I needed my RF wheel speed sensor replaced. I tried to tell him that the time wasn't an issue I could drop it off on a day that I'm off work. But he just kept interrupting me and yelling about how my car is very difficult to work with because it's a Volvo and it could take all day to program, and he will not do work on my vehicle anymore or any volvos. But again, I stayed quiet, I went and got the repair done at the dealership and I did not review this place. Until I saw that this auto repair shop stole my brand new winter tires. I went in for a tire change and when I came back to pick up I seen that they had wrapped my tires for me in a plastic wrap and put them in my trunk I didn't think to open the bags and check them at the time. When I finally got to opening the bags and checking them I found 2 sets of completely different brand tires which were already worn down. They stole my brand new tires and gave me garbage tires that I couldn't even use I had to buy a complete new set for double the price and when I posted my review they did not reach out to me to resolve the issue they ignored my comments and deleted my review you can't find it on google anymore. I still have my receipt from when I had them swapped to my all season back in March 2021. There's no way I could have put those old cracking tires on my vehicle. I hate that I have to resort to leaving a review on here but I am trying to warn anyone going here to make sure you check the work they do every time because they're thieves. Not to mention all the issues I found with my vehicle after taking It to the dealership. That's a whole other story on its own. DO NOT TRUST THEM, they will steal from you and waste your time only to tell you in the end to go to the dealership. Or do a half assed job that could cost you more in the future when you take it to the dealership for an inspection. For example changing my bulb and not putting the headlight cover back on which could have caused electrical issues because it was pouring the day after, hammering my tire in place, bending the metal to secure it, instead of notifying me that my tire is loose and replacing the wheel hub I was driving with a loose tire and could have been in a serious accident because it wasn't secured properly.

Avoid this place at all costs. It's my own fault for trusting them and not looking. I had my winter…read moretires swapped out for my summer tires in March, this morning when I pulled my tires to be swapped again, my one season used winter tires, that I bought 4 of, 2 of them are magically 5 years old and a different brand. This is a family owned business, and I feel bad for the children of these crooks. They will swindle you by yelling at you on the phone, keeping your car for longer than originally quoted and making you pay for more labor. Minh is a rude short tempered misogynistic thief. Paying twice the price anywhere else first is worth it, as you'll have to pay and pay and pay for everyone else to fix the mess they have made of your vehicle.

Mitch and Anthony have taken excellent care of my vintage 1997 BMW since my husband passed away…read more They are thorough and detail-oriented, and always try the most cost-effective route first. I trust them with all my vehicles and would highly recommend them, especially if you are a not a car person. Where other mechanic shops might take advantage of young women who are not car-savvy, Jass Auto takes particular care to explain everything and send them safely on their way with reasonable cost.

No response for service request. Nor did they bother to tell the reason. It makes you wonder if…read morethey really want your business or just ignore you for some reasons.

Stay away from these thieves. Had an out of province inspection last week. Car was fine and…read morepassed. They told me I had something hanging down and it should be repaired. Supposedly a fender that needed to be secured. Yesterday the check engine light came on and I took it today to have it scanned which takes 2 seconds to do and they charged me 90.00 after spending 340.00 last week with them! It's not like I just walked off the street for this scan. I was a repeat customer with them. They charged 8.00 for shop supplies??? It was a simple scan to tell me it was an O2 sensor that would not affect driving it. They knew it wasnt anything because they had just performed an out of province vehicle on it but instead of being honest and above board they ripped me off for 90.00. Hiw these two brothers sleep at night is beyond me. Zero stars from me. And, they just lost customer and word of mouth speaks volumes. STAY AWAY FROM THESE THIEVES.

The absolute worst repair place in Edmonton. Avoid this…read moreplace at all costs ladies and gentlemen.. They been ripping off and scamming pretty well every customer that ever came through there doors .. got me for about $5300 when it was all said and done.. they got me good. If you don't want to be there next victim go anywhere else. If you're shopping around for a deal do your self a favour and go even to the car dealership if need be because after your done with stadium automotive your will see no savings. Super rude Front counter staff and aggressive ignorant mechanics. Some of the worst experience's of my life have been in this hell hole of a little shop. And it wasn't just a one off it's been a few times I went there over the years .. They ripped off my mother and father a few times pretty good here .. Use at your own risk !! But be warned you will be ripped off.. They make movies about place's like this .. Fortune cookie say stadium automotive rip you off today. if I could give negative 700 stars they deserve it.

Brought my 2019 Mazda in for a salvage inspection after being told both over the phone and in…read moreperson that hail salvage inspections would not be a problem. After dropping the car off (and paying a $20 Uber home), I was called and told they "won't even look at it, because they don't want to." No explanation was provided and no guidance on where else to go. My time and money were completely wasted. Very disappointed with the lack of professionalism and care from the owner.

Disappointed. For transparency, the servicing that had taken place was around two winters ago…read more Bought an older car, taken it in for a tune-up, an oil change, tire change, to open the glove compartment that was stuck and change into winter tires. When I went into Kal Tires to purchase new tires (the same season) they told me the alignment was off and the direction of the treads were completely wrong which Downtown Auto completed. Waste of money. This same auto repair shop told me they could not open the glove compartment but that they would have to break the lock and replace it with a new one that would cost me about $200. I refused the service. A day after my mom opened it herself with a screw driver! When even trained car technicians could not open the glove compartment, my mom did without breaking the lock. Was it they wanted to me to pay for more for nothing? Why would I even I go back when now I'm suspicious of possibly getting scammed (if not already)? The bottom line is they simply cared so little about my car and the service they provided me at the time, how can I ever think of going back? The service was awful to say the least and I did not feel they cared enough for my business or any returned business I would have given them in the long term. The only person that was kind was the receptionist during my first and last experience with Downtown Auto Edmonton repair shop. When servicing is done with care, that would be the auto repair shop you should take your business too. And in my experience, this ISN'T THE ONE. Consumer Beware! (Original review made on Google Review a year ago)

Been coming here for about 8 years. I trust him. Low prices. No appointement necessary…read more Sometimes I just drive up at night, leave my keys in the slot with a note and it's fixed before I'm even out of bed the next morning. It's the reason I'm still driving 14 year old van.

my radiator went on a 5 o'clock before the long weekend. he went above and beyond to get me back on…read morethe road by eight pm. my eternal thanks!

Would give less than one if I could. Went in for brakes squealing. They looked at it and adjusted…read moresomething but said brakes are fine. $100 for Ubers and to check this. Still squealed. Back again. Totally condescending g "brakes squeal", " sounds fine to me", "it is normal for brakes to make noise and what was adjusted could have gone back", "it is a new noise". Waste of time and money. If you are female, avoid this or be mansplained.

Would not take any car there mechanics damaged valve cover gasket two times and still did not fix…read morethe problem. they required me to pay more money to have problem fixed after i have already payed 930 dollars to have it fixed . ended up leaving shop with leaking valve cover and went else where. horrible experience would not warranty there work and will cost the customer money without fixing ur problems.

I've brought my Jeep to Cali Auto in Edmonton a couple of times, most recently to get it ready for…read morea move back to Ontario....and Harry, the owner, continues to impress. He's honest, kind, and extremely fair. My check engine light had recently lit up, and instead of inventing problems, he gave me a free diagnostic (since I had a diagnostic done a year ago) and he simply reset the light--no upsells, no tricks. Harry is extremely responsive and genuinely cares about his clients. During a stressful moment, I broke down in tears in the office, and he came out, gave me a huge hug, and made me feel seen and supported. That kind of compassion is rare. I trust Cali Auto completely and I can't recommend them enough. Best mechanic I've had in my whole life.

Harry is the best Automotive Mechanic and best kept secret in Edmonton. We live near by and would…read morenever consider using any other automotive! Best Value for your money. More than fair, often adjust price, if you have cause. Been going to Cali's since approximately 2005. His work sells itself. Learned about Harry by word-of-mouth. During off hours tow trucks deliver vehicles to his shop. Highly recommended. You won't be sorry!

Mayfield Toyota told me I needed a $6K engine job. Nope. Dale said the engine is sealed tight. It's…read morea sensor that has malfunctioned and my 2007 Rav 4 has been running without an engine repair for two years. What a great little business. Friendly and honest, so far. If your warranty has expired on your vehicle, skip the dealership for repairs and check ups. Go see Dale! Dawson Motors is the place to go! Great service!

Just as the business card reads: Prompt, professional…read moreservice. I've worked in 2 auto shops, and I can tell you that Dale's is one of the very best. Great communication. No surprises. Good honest repair work. I made an appointment for my van and was seen in a day. I drove my car in without an appointment and was tended to immediately. You can wait there if you wish. I was not offered a shuttle or anything like that, but that was ok. I remember coming her over 20 years ago when Ken was in the shop. It's a reliable business. Has been for many years.