Homeowners just be discerning when it comes to working with these folks for your window shades and…read morecoverings. Less than 3 years ago our home was furnished with 10 Hunter Douglass shades from these folks. We're pretty delicate and gentle on our home and take a great deal of pride in keeping everything in tip top shape. One of the shades opened up on itself (it failed) probably due to poor glue or not enough glue where the shade is held together. Reached out to these folks to see what they can do. It's under warranty but for two weeks I got dragged around by someone telling me they're going to see if Hunter Douglass would do us a solid and fix the blind just to find out that neither they or Hunter Douglass are willing to stand behind what I know was multiple thousands of dollars of work in our home. They have every excuse under the sun and the bottom line is: these guys will pass the buck and they won't stand behind their work. Think long and hard before you sink big money like that into a project with these guys. Eventually we will need to replace our window dressings and I def wont be calling them. Super disappointing.

Came within stated hours and they were closed. So frustrating. We drove too long to come here. Why…read moreis keeping accurate hours on your website and yelp profile so difficult for businesses?

When customer service is this good I always make it a point to write my review in the parking lot…read morebefore I leave, otherwise it won't get done. I spend what feels like millions at Harbor Freight every year and I appreciate the staff at my local store, but I recently visited the Santa Rosa store and was really blown away. A newer guy named David was stocking in the aisle, so as I passed I asked him if he knew off the top of his head something about a product. I told him if you don't know it right off the top of your head don't worry about it, I'm not trying to waste his time and it wasn't a big deal. Five minutes later he brings me the thing I was looking for. This seems like a simple thing, but these days it's RARE to get this kind of service unless I'm at the local hardware store where they still write receipts on paper and let me put stuff on the family account. I expect that kind of service there, but when you get it at a big chain it's pretty unusual. I also ran into the most personable, outgoing, & patient associate at the register named Ashley. I was the fool with two purchases--one with company card and one with personal. I left my phone in the aisle so I couldn't pay and I had to step out of line so I wouldn't hold things up. Talk about annoying customers, I also had something I wanted to put in the go-back bin, but instead of telling her right off the bat I let her ring it in because today I'm that guy. Sometimes I'm a little slow and they tell me that's ok. This can annoy people pretty quick and I don't blame them, which is why it's noticeable when store associates treat me this nicely. The people who work here seem content with life. Annoyances to them are just fleeting moments. They don't make it a big deal. They just seem happy with life and it shows.

Honestly I don't know what was annoying the employees or the impatient customer behind me trying to…read morebumper cart me with their cart. But I did find this place isn't great. Due to: 1. Asked an employee about an item and sorry if it was an inconvenience at your job. I do admit, I interrupted them with a question when they were flirting with a coworker. My bad. Should have waited. 2. Only one person on the register. 3. Luckily they opened a second register when they saw the line. And at check out I was told I can't return an item without an account. Even when I have the receipt?? Okay whatever pick me Alyssa. I'll shop at Home Depot or Lowe's. Learned my lesson.

Bennett Valley Ace employees are by far the most helpful group of people you will find anywhere…read more From the moment you step in you will be greeted by one (of many) friendly team members. They will for sure offer to help and offer advice for any project no matter how big or small. If they do not have what you are looking for (which is doubtful), they are more than happy to direct you to a place that will. With their help, I have been able to complete a few home improvement projects that I thought were out of my league. And each time I come back, they always remember what I've been working on and ask how things are coming along. We residents of Bennett Valley are beyond fortunate to have this store in our neighborhood.

Well stocked and helpful staff. We return often and always leave with more than we planned on…read morebuying.

Fulwider was my neighborhood small engine repair Go To for mower tune-ups, etc... but sadly found…read moreout this week when I went to get my mower tuned up that they have closed their shop. Hopefully they closed by choice & retired. Thanks for the many years of great service! You are missed!

great people, great service, very reasonable. if there's a quirky issue they will call the maker…read more(in one case champion) and. pursue the issue till the matter gets resolved and we're back up and running. this kind of place is a rarity.

I've shopped at different hardware stores since moving to Rincon Valley. Village True Value has…read morehelpful staff, good selection, reasonable prices. Thanks

Friendly, helprul service, and large inventory. A great neighborhood asset as an alterfnative to…read morethe big box stores.

Garrett Ace Hardware rocks. We love both the Healdsburg and Windsor shops!…read more I stopped into the Windsor shop recently for batteries and buckets. And another time in search of a Yeti mug - they offer a wall of Yetis! What stands out every time I visit a Garrett Ace Hardware is the authentically friendly and genuinely helpful customer service. The staff always greet with a smile and always help me find what I need. Thank you!

I love going to this store! It's convenient, has friendly and helpful employees, great selection…read moreespecially with their garden center and fabulous customer service

How this place has a four star review is absolutely outrageous! This business is price gouging its…read morecustomers. I went in for a simple tape measure as I left mine back at my shop for an install that I was doing down the street. I've included a photo from the rack as well as one from Friedmans Hardware, this True Value is charging double for the same tape measure. Don't shop here they're just gonna rip you off. Finally, when I pointed this out to the girl working the register who is the only one I could see working there she wanted to argue about it with me. One of the arguments was service there... the service sucked! The tape measures were all locked up so I had to get her to come unlock them and I had to wait for her to finish ringing up customers. There no value in this "True Value" hardware store.

Always pleasant employees who are very helpful. Smaller store so things are easy to find.read more

They have knowledgeable staff and decent selection. It's certainly better than Hone Depot now…read morethat they have moved to app driven support in the transition to AI and an increasingly fragmented world with a workforce using a generation that does everything on their phones. Our algorithms have progressed so far that our turnover of longevity is shorter and shorter and nobody now knows how to do a damn thing. Which really sucks when it leads to two people on their phones trying to communicate what you are looking for and you realize this giant box structure must act almost like a faraday cage limiting all cell service cause I can't get online and he can't read my mind when he has never had a job involving manual labor.

Close by, helpful neighborly staff. Now selling pies! The single store now has expanded with a…read morepaint store and garden center.