Michael is polite and respectful, a true Gentlemen. He came to do fall tuneup and went above and…read morebeyond to make unit run better. Last HVAC company I had over 10 yrs, and I was looking to start anew for reasons I won't delve into. My furnace is now quieter and has better airflow. Britson's has a new customer and a very happy one at that. Thank you Michael, you are top shelf

Great customer service, quality and a great price. I highly recommend them if you ever need a HVAC…read morecompany.

This company is amazing especially this day and age. From the very beginning you are listened to…read moreabout your situation and immediately scheduled. No nonsense just make a quick appointment less than 10 minutes then wait. I was sent a gentleman named Josh Allen( not the Quarterback). He fixed the problem quickly and in no time he completely explains what he did and asks if you have ANY questions. Totally professional and fast. From, scheduling to all done, fast and professional. Thank you very much we will be back.

Jackson explained what was going on in a way I could understand and let me know possible next steps.read more

Our AC went out in the middle of the night, by morning it was 81° in the house and extremely hot…read morefor us, worse for our dogs. I called, they were thorough and efficient and since we are a veteran household we have a forever service plan now! They were able to get someone out by 2pm, they called me at 11am and said Al would be able to come out earlier to help. I was so relieved they were able to get here sooner AND the fact AL himself came out was a bonus! Our system is 21 years old and we thought for sure it would need replaced, but he was able to fix it for a fair price! We will 100% call them when we are ready to get our HVAC system replaced. We have a friend for life in Lenz!

They did a great job! They are the best heating & cooling place I've used. The guy who came out…read morewas polite, respectful, took off his shoes inside, worked quickly, and the repair worked right away. They DO NOT CHARGE to come out & diagnose, so I really LOVE that! My one & only critique was that I think the guy could have notified me of the price for the job a little earlier before he did too much work. The price was really fair though, $318 after tax to replace capacitor & no extra charge to come out. I looked online and they run around $60-$300. My unit is 21 years old so that price is on the low-end, but still seems very fair too me. Highly recommend!

We wanted to add to our initial review. We also have the gold service plan. I usually think those…read moreare a scam, but we have been so grateful we have it. They take great care of the HVAC system and they have been there for us when other things came up. Today we tried get a new refrigerator installed and there was a plumbing issue. They got their plumber there and solved the problem within an hour. We know we got lucky that he was available right then, but we always feel like they have our back!

Signed up for their maintenance plan last fall. They checked my furnace, all good. This spring I…read morescheduled a maintenance call for my air conditioner. I told the repairman that I had turned it on once and I had no cooling. He checked inside, no problem. Went outside, took the cover off surrounding the air conditioner and immediately could see the problem. My dog had urinated on the corner repeatedly which ate away at everything and corroded the pipes that hold the refrigerant. He said he had to order the parts and it would be $3000 to fix. After 8 days I called and was scheduled for the repair. I never received a written estimate for the repair. Was never told the maintenance call was now a diagnostic call or that I would be charged. Never received a bill for this either. The repairman said it could take up to 4 hours to get it fixed. It took 2.5 hours. I paid and asked for a receipt, was told it would be emailed to me. After 4 days, I called as I had not gotten my receipt. It was promptly sent over. I was charged for 4 hours of work when it only took him 2.5 hours. I immediately called back and explained the overcharge. I was put on hold for over 15 minutes. Then I was told yes, the repair took 2.5 hours, but the additional time charged was from the earlier maintenance calll. I said that was already paid for as I was on their plan. Was told no, since it turned out to be a diagnostic call, not a maintenance call, I was being charged. I said he didnt diagnose anything, once the cover was taken off it was obvious what the problem was. She doubled down on her explanation. I had never been told this, never received a bill for this. I feel i was overcharged for the repair and they were simply making an excuse for the overcharge. I promptly cancelled any further maintenance from this company and will never use them again. ​

Plumber supposedly 'fixed' our leaking shower by rebuilding the valve. So the slow leak has turned…read moreinto a frozen faucet. Called to complain, took awhile to get a response. Plumber came back tried to move faucet handle, forced it and it broke apart. He then said the handle was old and we could should replace it. The handle wasn't the problem, the shower valve is frozen in place, will not move, and after the plumber left the second time we noticed that the (?stem?) is pinched, like someone tried forcibly turning it with a wrench. So the shower still doesn't work, and I haven't had them come back.

I asked for a estimate on breaking up the floor and fixing the pipe that had collapsed. He came out…read moreand said he charges $375 a foot and he would send me a estimate. 2 weeks later no estimate even after I have called the business a few times asking. Never heard a word from him again. I had another plumber in the area come out and this particular plumber said it's usually $150 a foot. He continued to tell me that that's what Bill rhiners does to people. I would advise not ever using this company as they are trying to get the most out of your pocket they can and not even professional enough to let you know they don't wanna do the job! Zero stars.

I am delighted to have chosen Midwest Comfort to replace my heating and cooling systems. They are…read moresuper nice, not one bit pushy. Eager to answer any questions I had. They are all knowledgeable about their work. And they came in as the cheapest quote. Several of my neighbors hired Midwest Comfort Three years ago. They recommended that I choose them. Although the price has doubled in those 3 years (thanks to people in high places ha ha), I'm a happy camper! Thank you Brian, Caleb, Jordon and Tom (Mick)!

Replaced our 1978 outdated furnace, updated the ductwork and repiped our water heater flue. Clean,…read moreefficient and very knowledgeable employees. We have Midwest Comfort do our seasonal checkup on the furnace and A/C. Always polite and able to check out any concerns I had with new system. I recommend them to anyone, that has furnace or A/C issues.

These are people of integrity, they could have told me I needed a new water heater, but found the…read moreproblem and fixed it on the spot.

Yelp keeps deleting my review because I believe Golden Rule keeps reporting it. Long story short…read more Avoid this place like the plague

Our air conditioner broke down Sunday night and we were without air for 3 extremely hot nights as…read moreWednesday was as soon as we could get someone here from Wyckoff. Phil was sent to do the evaluation and repair. He got us up and running very quickly this morning, We are so grateful for dependable, professional service, and service technicians with a great attitude like Phil ! Highly recommend this company and Phil for service with a smile and a great attitude!

Great company! They have helped me out a few times. Service my furnace & A/C maintenance every…read moreyear. Brody came out Thursday & re-lite my gas fireplace pilot light. He taught me things about my fireplace that I never knew. Very pleasant

The service technicians arrived on time and they completed the job within the proposed time and…read morethey were great. They were clean with their work. I have no complaints..

DO NOT USE THIS COMPANY. They were supposed to come out to do a quote, ended up, they broke things…read moreon purpose so they can make it look like you have a problem and they offer to call their plumber to come next day to fix it. They are a scam and will rip you off. Would not even give a 1 star.