This is my third visit and every time is a great experience! My lash tech is responsive and professional since day one. Accepts deposit, sends confirmation while checking in to see what I want. Honestly, she's open to when I don't like something or even want less or more, she adjusts and makes sure it's what I like. I've been to a couple of other places, but honestly this lash tech specializes solely on lashes so she is quick! It took her 40 minutes for a semi glam on a new set! Definitely going to continue coming here. I live in East LA and don't Ming coming all the way to Covina for this service and quality! read more

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First off I wanted to say Thank you to Jazmin, she did a WONDERFUL work on my lashes. I was happy that I was able to get an appointment with her on Saturday. She knew what I wanted and love. I left feeling and looking beautiful. I can't wait for my next appointment with her. I'm glad I've found her again on YELP... read more

Platinum Lash Cove - Eyelash Service Near Me - Covina, California

Absolutely LOVE my lashes. Michelle has been doing my lashes for many years and I've NEVER had a bad set. She is the BEST.

I've been coming here for over 5 years now and I love it!!! Every since I was told about platinum lashes, I tried it and fell in love every since I came. Honestly it's no going back. The owner Jeremy and his wife are amazing!! Melissa is the best at making appointments and knows what she is doing. She is amicable and caring! Jazmin does my lashes and she is definitely a pro! She makes my day when I am finished :) she takes her time and makes sure I am satisfied, I make sure every two weeks I'm in her seat. She's the best and super cool The lash spot is nothing but cleanliness and the cutest decor, and cute wall paper in the restroom.! Overall, after trying other lash places I would not go back to them ONLY here good quality and my lashes last, and I get nothing but compliments. Must I add, my mom and sister goes here as well and love it! I have referred a few friends and they love the service as well. I will continue to keep supporting platinum lashes! -Marshay read more

Platinum Lash Cove - Lashes done by Jazmin :) - Eyelash Service Near Me - Covina, California

Using my husband's account...current client for several years. Been with Jazmin since she came from Arcadia and she never disappoints. Michelle is amazing as well. This dynamic duo are professional, quick and lashes are good quality. I always get compliments. Must have an appointment and they are very accommodating. read more

Absolutely love her service . Michelle has been doing my lashes for years now and I have never left disappointed . Keep in mind she has years of experience in this field and will know exactly what you need or want. P.S- she's super quick too :) Thank you. read more

Platinum Lash Cove - Platinum lashes - Eyelash Service Near Me - Covina, California

I'm always up for trying a new lash extension spot. Found this place on Yelp and thought I'd give them a try. I called and left a message stating that I wanted to make an appointment and it was evening so they had probably either closed or were with clients. I received a call back the very next morning and I was scheduled for the end of that week. The location is in a suite leasing building where independent small businesses in the beauty industry can rent a private unit for their business. Upon entering the building, Lash Cove is the first suite to the right of the reception desk. The unit is small with two beds for two possible clients simultaneously with enough space and distance between each bed so each technician can work without feeling crowded. Place is clean and my technician practiced clean and sterile work habits. My appointment was for 90 minutes. For the first 5 minutes we discussed what look I wanted, lengths, thickness and shape. I wanted classic lashes (one individual lash extension per each lash I have) with a cat eye shape (longer lashes at the outer corner) and I wanted my lashes to look like I had 2-3 coats of mascara on. But I also wanted the shape of my eyes to appear larger too. Modern music played in the background while my technician gently worked on me. She was pleasant and social. We had several discussions on various topics during my time with her. When I was done, I was happy with the overall look as it was what I wanted. She did add various lengths of individual lashes through my eye shape (inner corner to outer corner) to give my eyes the appearance of looking larger with the focus of longer lashes at the outer corner to give them that cat shape. My eyes looked great and made my eyebrows shape look even better. She scheduled me for my return fill appointment which I opted for in 4 weeks. Upon leaving she said if I should lose several lashes leaving gaps or see any gaps within the next week, to give her a call and she'll schedule me in to fix it. By around 4 days later, I lost more lashes than what is normal. So I went back to see her and she put new ones in where they fell out and left gaps and she was great about it. I can tell her and her partner really care about their clients happiness. At the end of my appointment, I had quite a bit of glue at the outer corner of my left eye making my lashes stick in that corner. She did resolve it but I left still feeling a little stickiness over the next couple of days in that corner which is really annoying. But I was happy overall. When I returned for my monthly fill, I scheduled with my same technician and got my fill done. Everything still looked great and these lasted much better than my first visit. But after getting home and and over the next couple days, I felt that my lashes were too close to my eyelids where they would poke at the skin of my eyelids and upon analyzing them, they were a little too close and had a tad bit too much glue. Not that it was noticeable but it's just what I analyzed. I've been an eyelash extension enthusiast since eyelash extensions came out before they became popular. I've gotten mink, silk and synthetic and gone all over LA County to get them done. I do like all the different materials they are made out of, each for various reasons. Synthetics are the cheapest and mostly used now a day. My overall experience at Lash Cove was ok and if there were no other lash salons in my area I'd probably go back again. But because there are at least 25 salons in a 1.5 mile radius of my house, and priced competitively, I think I'll try another salon next time for a full set and then a fill until I find a lash technician that's right for me like I had when I lived in West Los Angeles a few years ago. Lash Cove has lots of happy customers and the reviews to prove it so you should give them a try as well to see if they are right for you. Good luck! read more

10 Megan was amazing with her customer service at the front desk. Leslie that did,the service was spectacular. I define will return Mrs,Maria Scott read more

I've been coming to Platinum Lash Cove for over 3 years. The studio vibe is so welcoming. I have highly sensitive eyes and I've never once had a reaction. My stylist Michelle truly cares for my opinion ... she always makes sure I love how my lashes turned out. I take them off once a year to give my eyes a break and I still have a full set of my natural lashes. Michelle is so helpful at giving me the best tips to care for my lashes. The studio sells an amazing lash wash that keeps my lashes feeling so clean. I would truly recommend giving this studio a try! The ladies in the studio are so funny and caring for there clients... they actually remember your name and things you tell them! Thank you Platinum Lash Cove! read more

Platinum Lash Cove - Special request of blue lashes on the ends - Eyelash Service Near Me - Covina, California

Have been getting my lashes done by Michelle, She is very knowledgeable and always makes sure I am satisfied with my service. She is very quick and always makes sure I am comfortable. She has always offered me water/ snacks, advise. She has become a really good friend of mine and I would 100% recommend her to anyone of my friends or family. Thank you for your amazing work! read more

This place is very clean , organized and fun. Michelle and jasmine are the best . They get you out in a reasonable time and have your lashes popping. read more

This place is amazing and the price is really reasonable! Love the owner Jeremy who is always so friendly and accommodating. Gorgeous decor too! read more

I've been seeing Michelle for almost 2 years now and she is my girl! Sadly I tried to go elsewhere and when she took off my lashes she showed me how bad they were placed. When I went to nursing school and had do have my Platinum lashes removed my actual lashes were all still intact. If she ever can't do mine her coworker Jasmine is also amazing! Both of these girls are the only ones I will ever allow touch my lashes. In the room they make sure you're comfy and give you a blanket because it's always so cold. The suite is always decorated so festive for the holidays too! I refer all my friends, family and clients to them both! I will follow them for life! read more

I think I've waited long enough to post my review. So my lash girl went on maternity leave the beginning of June. I had 3 appointments after that where the techs royally messed up my lashes. Super embarrassing how they look. Nothing like I'm used to with my primary lash tech Michelle. She is amazing and knows how to ensure your lashes stay in place until fills. Here's what gets me, I pre-booked until the end of august. I kept cancelling because I never got a call to from Melissa to see if everything was ok after I cancelled the first 2 times. Even when my tech returned you would think you'd let me know but NO... I feel so bad for my tech because they lost me as a client when the tech had nothing to do with it nor is she aware. Almost like they sabotaged her clientele while she was gone. Horrible horrible and I will never go back to platinum read more

Platinum Lash Cove - This is 6 days after getting my fills. This was the final straw. I tried 2 other techs and figured it was a negative trend - Eyelash Service Near Me - Covina, California

The lash technician was amazing very gentle the beds were very comfortable the atmosphere and the music lulled me to sleep. I didn't even mind the two hours because it forced me to take a much-needed nap. I work in healthcare and this last month has been so busy. Poor tech I might of even snored lol I can't wait to come back. And my result Spectacular. A special treat for my birthday. read more

Platinum Lash Cove - Eyelash Service Near Me - Covina, California

Great service clean and super friendly and such a cute place. THANK YOU JAZMÍN for always doing a great job with my SENSITIVE EYES. Ever since I've been coming here, my eyes never gotten swollen or irritated again read more

I love my lashes! I get lots of compliments everywhere I go. The price is great, they last longer than other places I've been to. It is a very clean environment, lots of laughter but sleep when I prefer it. I totally recommend this place. read more

Full lash extensions!! I'm in love with the way the came out amazing place and very comfortable I even fell asleep lol! Done by Michelle she's amazing!! Definitely coming back!! read more

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I've always been a fan of platinum lashes & the lovely ladies who work there! It is such a clean & comfortable environment. The platinum lashes team is super consistent and have great customer service. Not to mention, the lash technicians are extremely talented. My last artist, Michelle, fulfilled my lash dreams with my new full set! I couldn't be happier. read more

Platinum Lash Cove - Full set by Michelle - Eyelash Service Near Me - Covina, California

By far favorite lash place! Staff is so welcoming and joyful to be around. The environment is relaxing and theme is such a cute old school vibe perfect for downtown Glendora. My lashes have never looked fuller! Just make sure to make appointments im advance because it's a very popular place. read more

Platinum Lash Cove - Full set of volume lashes - Eyelash Service Near Me - Covina, California

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Best eyelash service I have experience!! Super fast techs and very friendly. I will definitely recommend them and will continue with them.

Absolutely LOVE Platinum Lash Cove!! Michelle always does a phenomenal job and gives me exactly what I want. I've been going to them for at LEAST 7 years now and wouldn't consider going anywhere else. The quality lashes, service and atmosphere/vibe for the price is incomparable!! Not a single day passes without someone complimenting my lashes read more

Platinum Lash Cove - Unicorn lashes - Eyelash Service Near Me - Covina, California

Jasmine and Michelle are the best lash techs I have ever been with. They coordinate well with my busy schedule and my lashes looks great! Platinum Lash Cove is the best to go with if you want your lashes looks the best and staying healthy. read more

Amazing staff, very helpful , everyone is wearing mask and taking a good care towards COVID situation. I asked for check up on my lashes, and they did it for free. I highly recommend them. read more

I have been going here for Over 1 year now, when I started my lashes were thin and mostly gone. They are healthy and strong now and I love them!!! Very good service and prices read more

Platinum Lash Cove - Lashes just done today - Eyelash Service Near Me - Covina, California

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I've been holding off on reviewing but I realized how disappointed I was. Had a lash set done in April for a wedding and had seen this location was near me. When calling the receptionist was super friendly but the wait time for a appointment as two weeks... sheesh! So I committed and went to my appointment. The space is nice and clean. The beds are extremely comfortable I could've taken a nap. My bad experience comes with the tech I had can't really remember her name just that she was blonde, glasses, and originally lived in another state. Initially she was friendly and great to talk to. My main issue was she did not listen to my style and length I wanted. She continuously kept saying she was going to put what she thought was best for me instead of what I wanted. I've had my lashes done for several years so I had great knowledge on the styles and lengths. When I looked in the mirror I felt like crying. It looked like one size all across and just thick. No dimensions no length. I looked like a doll from the 99cent store. When paying the receptionist noticed I was upset and offered to have me come back another day to get them fixed. Sadly I didn't have time since the wedding was the next two days. Retention was the worst I was having my makeup done and 10 clusters fell just from a eyeshadow brush. I was fully bald in less than 6 days. They're great people overall but I regretted even paying for something I hated so much. Never went back. When I mentioned my experience to other lash techs from other locations, they all agreed they've heard the same thing from new clients. read more

I love the way jazmin does my lashes. She always leaves them just the way I want them! They hold up very well. Melissa is always very sweet and so is Michelle. It's always a pleasant experience when visiting platinum. I highly recommend them! read more

The Girls are all DRAMA!! Drama in the Lashes of course! They are amazing at what they do! I travel from San Francisco to Glendora for fills that's how amazing they are!! Laura keeps my drama in my lashes!! She's beautiful and very talented! Being a lash Artist my self in Northern California I know the importance of quality work and these ladies are hands down ALL quality! From the Front desk to the Lash Ladies all quality and superior customer Service, I only had one moment in Time in the last 3 yrs my lashes were not up to par and they didn't hesitate to fix them!!! Amazing Amazing!!! P.S if I'm traveling 600 miles for lashes.... that alone speaks volumes for these ladies.. read more

I'm disappointed in how this place handles their complaints. I was going regularly and this last time not only did my lash tech get glue in my eye, she also managed to glue my lower lash to my top lash and it was painful to remove. She finally used glue remover to get it unstuck and then I had to ask her to refill that section. When I complained, no one cared. The excuse was given that this happens sometimes. The problem is that this isn't the standard and it was disappointing. I asked to speak to a manager or supervisor and the lady who works the front is the manager/supervisor per what she said. I couldn't escalate further as they were just "sorry but sometimes it happens." I don't believe that this "just happens" and was clearly due to lack of skill. When my lashes fell out within a few days in previous visits, they blamed the weather and no offer to refill was given. I didn't ask for anything for free, I always pay for my services, I simply started to schedule my appts earlier. This last visit I just wanted a sincere apology and acknowledgement that they hurt my eye and that it wasn't the norm. I don't believe they truly guarantee their work. This place has a good ambiance and some of the techs are great but they have poor customer service when it's not sunshine and rainbows of an experience. They are clearly popular and surely won't miss my patronage. Edited to add: I was never ever scheduled for a free refill. I always paid. I can show my receipts. I do not appreciate the lies and the fact that your manager said this, goes to show she is a liar. I did not go to my appointment due to the lack of professionalism. In fact, thank you for the experience as I was wasting my money here. My lashes no longer need weekly fills- I can go three weeks now with my new lash place. Stop blaming your customers for excessive fall out. Even the last lash place I went to that brought me to you guys got a 4 star review. You guys are still at a 1 for the lying. read more

I love this place Because Claire is awesome ! she always makes me look glamorous and confident as a business woman and I when I leave I feel like I can take on the world and sell the shit out of Insurance! Thank you Claire! read more

I took a cancellation spot with a technician that had good reviews & a waiting list 3 weeks out. 3 stars are for: Place was nice, technician very nice, price seemed fair. I would give 2 stars for quality and customer service.. I did show the technician a pic from their website that I liked and a pic from elsewhere we chatted for a min about the style and I did say whatever she felt was better for my eye shape & skin tone etc but of course I wanted them to look full since I was getting a new set. My 1st concern was lashes started to fall off while I was driving home!! I assumed these were individual lash extensions and had seen what I thought were clusters falling out, I called the place & the lady on phone said they were "hand made" fans. I asked if I should be concerned about bare spots since this just happened. She didn't seemed concerned and didn't tell me to come back or call back etc.. I figured I would give it a day as the technician said they need to "settle" I noticed the end of one eye seems like it's drooping or they weren't glued the same as the others. I noticed a couple "barer spots" I did accept the cancellation with a 15 min time frame to arrive and I was getting a 1st Time FULL set so maybe she felt rushed ? I figured I'd wait a day and see how they looked. I did NOT brush them or get them wet. When I woke up there were a couple of lash fans on my pillow and when I got myself ready a few more fell out. My bf does not like them, my daughter didnt like them. And I guess my vision of what they were gonna look like isn't what I see. There was no advice on how to take care of them after, I was told not to get them wet the day of. So I do feel like there should've been more communication either from the technician or the front desk.. I was going to call today and ask about having them fixed... But my boyfriend would rather me take them off so it seems pointless to go back and have more added on for the areas that are falling out.. I do feel that this many shouldn't be falling out within 24hrs. And am afraid of what they will look like if I brush them an.. I usually ask others for their recommendations of places but I picked this place on my own. It's has been exactly 1 week to the day and I'm so disappointed, mainly because I didn't know they were not individual lashes and that they were "fans" so now I have missing clumps/spots and it looks stupid. I have 1 VM from someone at the place doing a checkup one day later and it did not address my concerns.. which is fine.. I appreciate that someone has reached out to me here on yelp. Unfortunately my BF and family do not want me to get them done again and I would not do clusters or fans as they call it for the exact reason I stated. No wonder ppl have to book a one week/2wk/3wk etc fill plan .. this style/place is just not my cup of tea, NO fault of the owners. But I would say check the expiration of your product cuz my lashes fell out fast and started when I walked out. read more

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I been getting my eyelashes in diferent places because my job schedule but nobody does the eyelashes like platinum eyelashes they are just the best and Milo she is AWESOME I live hee job she does amazing work I will never go another place read more

The lash artists at Platinum Lashes are all experts. I usually see Nilo and she is amazing. My eyes are very sensitive to the glue and because of her expertise I can now have lash extensions. Melissa goes above and beyond to schedule the appointments and I have found her to be very accommodating with me if I've had to reschedule an appointment. I appreciate all the professional staff at Platinum Lashes and can't imagine going anywhere else. Book your appointment-you won't regret it read more

The ladies always do a great job! They are very accommodating with my schedule. I would definitely recommend this place.

I'm going to leave a good review because I always had a great experience with lashes here. Marie is such a talented lash artist, and I've also seen Hannah and Michelle and had a wonderful experiance! I do find it a little irritating that when my preferred lash artist Marie left, all my appointments were canceled. I didn't get a call or a text or anything. It's not the first time I've had an appointment canceled and the only notification I got was an email. That's really what prompted me to follow Marie to her new location at Salon Bloom. Marie found the right length and curl so my lashes always look great. I get tons of compliments and my lashes are so soft and fluffy and comfortable. read more

Although I was already planning to have this be my last appointment, I made the mistake of trusting Platinum Lashes the morning of my engagement photos.... mostly because I didn't have the time to take a risk of trying a new place. Even though they made a note in my profile that this was for engagement photos, they still booked me for a shorter appointment without telling me until I was already in the chair. You'd think that a photo shoot would warrant a LONGER appointment (and I would have paid for it), but no. By the time I came in that morning, it was too late and no one could spend time on me afterward because they were fully booked. It was also too late to get an appointment at a new salon.... and no one at Platinum lashes cared. The esthetician spent more time talking to her friends than working on my lashes, and also couldn't do both at the same time.... I would constantly feel her stop working and remove her hands from my face to answer someone's question or respond to one of her friends. I felt uncomfortable saying anything but was also feeling stressed.... I figured she knew that this was important to me. Although my pictures are beautiful, my lashes are so thin and sad. The whole reason I booked a 2-week fill the morning of was to have full, long, luscious lashes in pictures, and even 90 minutes should be plenty of time for an experience esthetician to fill them (after only 2 weeks!). I didn't realize HOW bad this place is until I tried a new salon afterward. If a salon tells you that TWO HOURS isn't enough time to fully complete a 2 or 3-week fill, run! Even though it's cool to make friends and socialize at work, I feel like the open layout of the salon and chatter really interferes with the quality of work. Think about it and think of your own job..... if you spent all day chatting with your friends at the same time you did your work, would your work be as good? My fellow Yelpers and friends, you may see some 5-star reviews here, but please look at the number of reviews those Yelpers have, and look at how many first-timers to try eyelash extensions that there are. Half of the reviews here are from an entirely different business in this location; a salon that offered other services besides eyelash extensions.... so the 5 star review is inaccurate for this business and misleading. Don't make the same mistakes I did! This isn't the only salon in town, and there are other estheticians that will actually focus on your lashes, especially when they aren't cheap! read more

Super convenient location for me. Jazmine was awesome! Cute little spot, clean and comfy. She showed me my lashes at the halfway point and asked me if I liked them. Definitely recommend read more

This is my all-time favorite place to get eyelash extensions. It's owned by a husband and wife team, and they are the absolute nicest, most genuine and professional people ever. This extends to all of the techs as well. Just the nicest, sweetest people, each and every one. I had been going to a place previous to this in which I would have some trouble with lash retention and, in addition, the glue would always burn my eyes. No such trouble here. My lashes have always stayed on, and no burning! The prices are better, as well. Best of all, this place has the cutest aesthetic! It's decorated really nice, has a retro vibe, and I love the tables that you get to lie down on. They're so comfortable that I usually almost always fall asleep! Very relaxing. I love this place so much! Thanks to everyone--you're the absolute best!!! read more

Amazing lash artists, amazing lashes. YOU WONT FIND BETTER LASHES ANYWHERE. You will be addicted after your first visit. All their lash artists are amazing and all trained by the Amazing Nancy and Suzanne. So any of the lash artists will give you a great set of lashes. read more

AMAZING !!!!!!!! I ran into their la Verne location one morning after having breakfast && their vibe is AMAZING. So I decided to book an appointment through yelp to get lashes done for my birthday (their response time was so fast, thanks Jeremy!) I went to the Glendora location && was greeted by CHRISTINE (who is both beautiful inside && out). Andrea did my lashes and her personality is welcoming && genuine! I was so relaxed I was falling asleep but literally fought myself not too!!!! Lashes are EXACTLY what I wanted. They're light weight && beautiful I forget I have them !!!!!! Theeeee best experience HANDS DOWN! I really appreciated Christine calling me today on my actual birthday to wish me well!! It felt super genuine && I was shook she took the time out to call me ! I wasn't sure if I was going to do a refill, but I think it's looking to be that way! Thanks girls !!!! read more

Platinum Lash Cove - Eyelash Service Near Me - Covina, California

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